NetSuite ERP vs. Zoho One

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetSuite ERP
Score 8.0 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
Zoho One
Score 9.3 out of 10
N/A
Zoho One is a suite product from Zoho Corporation, that combines their sales and marketing application, and also gives organizations a comprehensive set of tools to organize finances, track payables, and manage bills and expenses.
$45
per month per employee
Pricing
NetSuite ERPZoho One
Editions & Modules
No answers on this topic
All Employee Pricing
$444
per year per employee (Must purchase license for ALL employees)
Flexible User Pricing
$1080
per year Licenses for any no. of users
Offerings
Pricing Offerings
NetSuite ERPZoho One
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.Month-to-month plans available.
More Pricing Information
Community Pulse
NetSuite ERPZoho One
Considered Both Products
NetSuite ERP

No answer on this topic

Zoho One
Chose Zoho One
During the Demo, Zoho One performed well; however, post-implementation - the product has fallen short on all fronts.
Features
NetSuite ERPZoho One
Payroll Management
Comparison of Payroll Management features of Product A and Product B
NetSuite ERP
1.1
15 Ratings
148% below category average
Zoho One
9.5
4 Ratings
25% above category average
Pay calculation1.013 Ratings9.73 Ratings
Benefit plan administration1.010 Ratings9.34 Ratings
Direct deposit files1.39 Ratings9.73 Ratings
Customization
Comparison of Customization features of Product A and Product B
NetSuite ERP
9.2
74 Ratings
20% above category average
Zoho One
8.6
7 Ratings
13% above category average
API for custom integration9.264 Ratings8.77 Ratings
Plug-ins9.947 Ratings8.57 Ratings
Security
Comparison of Security features of Product A and Product B
NetSuite ERP
9.7
81 Ratings
14% above category average
Zoho One
9.1
9 Ratings
8% above category average
Single sign-on capability9.762 Ratings9.49 Ratings
Role-based user permissions9.880 Ratings8.99 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
NetSuite ERP
9.9
72 Ratings
29% above category average
Zoho One
8.5
9 Ratings
14% above category average
Dashboards9.971 Ratings8.59 Ratings
Standard reports9.970 Ratings8.59 Ratings
Custom reports9.970 Ratings8.69 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
NetSuite ERP
7.9
303 Ratings
3% above category average
Zoho One
7.6
6 Ratings
1% below category average
Accounts payable8.3297 Ratings8.06 Ratings
Accounts receivable8.3273 Ratings8.26 Ratings
Global Financial Support9.926 Ratings7.34 Ratings
Primary and Secondary Ledgers9.928 Ratings6.03 Ratings
Journals and Reconciliations9.341 Ratings7.54 Ratings
Configurable Accounting9.935 Ratings8.04 Ratings
Standardized Processes9.937 Ratings8.06 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
NetSuite ERP
9.1
48 Ratings
13% above category average
Zoho One
9.5
4 Ratings
18% above category average
Inventory tracking10.047 Ratings9.54 Ratings
Automatic reordering8.928 Ratings9.33 Ratings
Location management9.535 Ratings9.74 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
NetSuite ERP
9.3
243 Ratings
16% above category average
Zoho One
9.0
7 Ratings
13% above category average
Pricing9.953 Ratings9.17 Ratings
Order entry7.7239 Ratings9.26 Ratings
Credit card processing8.937 Ratings9.34 Ratings
Cost of goods sold9.548 Ratings9.24 Ratings
Order Orchestration9.921 Ratings8.02 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
NetSuite ERP
7.9
239 Ratings
6% above category average
Zoho One
7.7
7 Ratings
3% above category average
Billing Management8.3228 Ratings7.47 Ratings
Cash and Asset Management9.927 Ratings7.54 Ratings
Travel & Expense Management9.831 Ratings8.85 Ratings
Budgetary Control & Encumbrance Accounting8.927 Ratings8.25 Ratings
Period Close9.935 Ratings6.54 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
NetSuite ERP
6.6
32 Ratings
14% below category average
Zoho One
-
Ratings
Budgeting and Forecasting6.026 Ratings00 Ratings
Project Costing6.023 Ratings00 Ratings
Cost Capture6.022 Ratings00 Ratings
Capital Project Management4.014 Ratings00 Ratings
Customer Contract Compliance9.913 Ratings00 Ratings
Project Revenue Recognition6.922 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
NetSuite ERP
4.1
17 Ratings
52% below category average
Zoho One
8.0
6 Ratings
14% above category average
Project Planning and Scheduling8.914 Ratings9.56 Ratings
Task Insight for Project Managers3.311 Ratings8.76 Ratings
Project Mobile Functionality3.010 Ratings6.25 Ratings
Definable Resource Pools3.68 Ratings7.54 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
NetSuite ERP
3.1
12 Ratings
81% below category average
Zoho One
9.5
2 Ratings
26% above category average
Award Lifecycle Management3.57 Ratings9.52 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
NetSuite ERP
3.3
19 Ratings
72% below category average
Zoho One
8.1
3 Ratings
15% above category average
Bids Analyzed and Compared3.58 Ratings9.03 Ratings
Contract Authoring1.910 Ratings7.52 Ratings
Contract Repository3.58 Ratings7.52 Ratings
Requisitions-to-Purchase Orders Integrated3.613 Ratings8.01 Ratings
Supplier Management9.913 Ratings8.33 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
NetSuite ERP
3.1
11 Ratings
73% below category average
Zoho One
9.1
4 Ratings
31% above category average
Risk Repository3.58 Ratings9.02 Ratings
Control Management1.911 Ratings9.33 Ratings
Control Efficiency Assessments3.57 Ratings8.03 Ratings
Issue Detection3.58 Ratings9.52 Ratings
Remediation and Certification3.58 Ratings9.52 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
NetSuite ERP
3.1
17 Ratings
75% below category average
Zoho One
8.4
2 Ratings
20% above category average
Transportation Planning and Optimization2.89 Ratings9.01 Ratings
Transportation Execution Management2.88 Ratings8.01 Ratings
Trade and Customs Management2.88 Ratings8.01 Ratings
Fulfillment Management9.914 Ratings9.02 Ratings
Warehouse Workforce Management2.511 Ratings8.01 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
NetSuite ERP
9.4
16 Ratings
24% above category average
Zoho One
8.4
1 Ratings
13% above category average
Production Process Design8.912 Ratings8.01 Ratings
Production Management8.914 Ratings8.01 Ratings
Configuration Management9.910 Ratings9.01 Ratings
Work Execution9.912 Ratings8.01 Ratings
Manufacturing Costs8.914 Ratings9.01 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
NetSuite ERP
8.3
159 Ratings
13% above category average
Zoho One
8.5
3 Ratings
15% above category average
Forecasting8.817 Ratings7.02 Ratings
Inventory Planning7.5156 Ratings9.01 Ratings
Performance Monitoring8.914 Ratings9.52 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
NetSuite ERP
3.9
13 Ratings
60% below category average
Zoho One
8.5
1 Ratings
16% above category average
Proposal Management2.610 Ratings9.01 Ratings
Product Master Data Management3.29 Ratings8.01 Ratings
Best Alternatives
NetSuite ERPZoho One
Small Businesses
Zoho One
Zoho One
Score 9.3 out of 10
Acumatica
Acumatica
Score 8.8 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 8.4 out of 10
Infor VISUAL
Infor VISUAL
Score 8.4 out of 10
Enterprises
24SevenOffice
24SevenOffice
Score 8.8 out of 10
24SevenOffice
24SevenOffice
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NetSuite ERPZoho One
Likelihood to Recommend
8.4
(393 ratings)
9.4
(11 ratings)
Likelihood to Renew
8.9
(50 ratings)
-
(0 ratings)
Usability
8.2
(253 ratings)
9.0
(9 ratings)
Availability
9.0
(16 ratings)
-
(0 ratings)
Performance
8.0
(15 ratings)
-
(0 ratings)
Support Rating
6.9
(217 ratings)
5.5
(1 ratings)
In-Person Training
7.3
(2 ratings)
-
(0 ratings)
Online Training
6.4
(10 ratings)
-
(0 ratings)
Implementation Rating
5.5
(17 ratings)
-
(0 ratings)
Configurability
8.7
(5 ratings)
-
(0 ratings)
Ease of integration
7.3
(3 ratings)
-
(0 ratings)
Product Scalability
9.0
(8 ratings)
-
(0 ratings)
Vendor post-sale
4.8
(2 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
NetSuite ERPZoho One
Likelihood to Recommend
NetSuite
NetSuite ERP is suitable for mid to large business organization. It has many in-built features that are not available in other ERP system. It is cloud based, that make it a plus. Easy to integrate with many leading application available in market. Easy to extract data from NetSuite ERP with multiple options. Performance is really good with more data volume.
Read full review
Zoho
Zoho One helps me to create and document each of my closures by creating deals. Zoho One helps me to generate reports, which helps me to track my contact. Zoho One helps me on creating tasks and reminds me to get it done on time. Zoho One keeps each steps and actions I took from lead to a deal.
Read full review
Pros
NetSuite
  • Customizable Reports and Saved Searches allow much more maneuverability
  • Elimination Entries that are driven by advanced intercompany journal entries
  • Journal Entries can be entered in as basic or advanced intercompany to better represent the type of transaction occurred for reporting purposes
  • Training through the LCS module can help shed knowledge on a range of topics at a self paced learning basis
  • NetSuite ERP offers to all users a SuiteAnswers platform to pose frequently asked questions with answers generated from a combination of NetSuite ERP experts, users, and more recently AI based.
Read full review
Zoho
  • Customized dashboards
  • Easy to see the kpis for different aspects of my business
  • And offers a consolidation of CRM campaign and other applications without having to use other technologies from other companies so it's great to consulate consolidated
  • The analytics is great what else
  • Collaboration tools are excellent
Read full review
Cons
NetSuite
  • Some of the customization options are really complex and can be difficult to figure out without NetSuite ERP direct support.
  • The usability is a bit less intuitive than Quickbooks.
  • The cost to give someone a license to even just view information in NetSuite ERP is pretty high.
Read full review
Zoho
  • In my opinion, SUPPORT IS AWFUL!!!
  • If you want to get in touch with a support representative, your best bet is to call the sales number and demand to speak with an agent.
  • Each of the tools operates in a silo, from a support perspective. Some applications, like books, have chat-based support and others require an e-mail.
  • In my experience, expect any e-mail to the main support e-mail to go unanswered.
  • The first year of support was great, but after we renewed for the second year, it has become terrible.
Read full review
Likelihood to Renew
NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
Read full review
Zoho
No answers on this topic
Usability
NetSuite
It's beneficial if you know what you're doing, but it can be very confusing to find what you're looking for, and many things seem overly complicated or require too many steps to accomplish a simple task - which can be overwhelming for someone accustomed to QuickBooks.
Read full review
Zoho
We've been a long time user and are always tweaking our automation to gain efficiencies while improving our service levels. It's pretty easy to come up with what you want to do and then do it yourself. Though, if you're looking to do some really tricked out automations, use of a Zoho Consultant would be a better idea as you'll get exactly what you need much quicker.
Read full review
Reliability and Availability
NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Read full review
Zoho
No answers on this topic
Performance
NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Read full review
Zoho
No answers on this topic
Support Rating
NetSuite
I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
Read full review
Zoho
Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.
Read full review
In-Person Training
NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Read full review
Zoho
No answers on this topic
Online Training
NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Read full review
Zoho
No answers on this topic
Implementation Rating
NetSuite
I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
Read full review
Zoho
No answers on this topic
Alternatives Considered
NetSuite
In the past I always had a puzzle to assemble, with regards to data and management & ad-hoc reporting. With NetSuite ERP, as mentioned previously, everything is in one easy to retrieve place, and all the systems are there and cohesive. Although Workday Adaptive Planning and HFM are useful EPM systems, they lack the added functionality of being able to drill directly down into the details as they are not simultaneously, an ERP system. With those systems it is very often necessary to sign into the ERP (or whichever system, respectively). SAP Business Warehouse in my experience, was not at all user friendly in so many ways, in comparison. Creating dashboards, templates for predefined reports, as well as ad hoc reporting and analysis, are all very straightforward and very automatable in Netsuite, saving my team, as well as clients to whom we have deployed NetSuite ERP, so much time, effort, frustration, and in the end - money. From what I have learned collaborating with other departments, I believe they all would say the same. Perhaps not necessary to re-emphasize, but as mentioned before, it's not a one size fits all situation. I wouldn't recommend it for smaller businesses, such as fewer locations, departments, product lines, etc. to handle. The value for the money there, might not be as easily realized. Then again, it's all relative. There's no such thing as perfection. But my bias definitely leans towards NetSuite ERP in most cases (as well as the other Oracle products I have used in the past).
Read full review
Zoho
There is nothing quite close to what Zoho offers with Zoho One in terms of breadth and depth of applications integrated together as a single product. Also, you get to manage a single license and user management on Zoho One, whereas you would need to work with multiple vendors and also simultaneously take care of billing and contract management with all of them. It is much easier with Zoho One
Read full review
Scalability
NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Read full review
Zoho
No answers on this topic
Return on Investment
NetSuite
  • ROI - Revenue recognition, billing, inventory, and customer data all in one system. We consolidated 3 systems into one.
  • Higher operationally efficiency post-sale
  • Learning curve and complexity around customizing NetSuite ERP has slowed down internal process improvements
  • We've spent time and resources on configuring forms and workflows that take a decent amount of time to roll out.
Read full review
Zoho
  • It is hassle-free to access, which saves you a lot of time and manual effort to get the data accessible.
  • Lead status and follow-ups in one place- what you require is a paradise for the Sales team.
  • Reduces the work of HR a lot.
Read full review
ScreenShots

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Netsuite's mobile-friendly design