Chose Satmetrix (discontinued)
Our previous survey tools were SurveyMonkey and in-house applications. Satmetrix is significantly more powerful than anything we have used previously.
Product | Rating | Most Used By | Product Summary | Starting Price |
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Satmetrix (discontinued) | N/A | Satmetrix was survey-based customer experience management software. It contained summary and individual customer data for tracking the customer lifecycle. Satmetrix was acquired by NICE Systems in July 2017, and is no longer available. | N/A | |
SurveyMonkey | N/A | SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing. | $27 Per User Per Month (billed annually) |
Satmetrix (discontinued) | SurveyMonkey | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Satmetrix (discontinued) | SurveyMonkey | |
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Considered Both Products | Satmetrix (discontinued) | SurveyMonkey No answer on this topic |
Top Pros |
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Top Cons |
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Survey Format & Appearance |
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Survey Content |
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Survey Logic |
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Survey Reporting & Analytics |
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Survey Administration & Security |
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Survey Distribution |
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Satmetrix (discontinued) | SurveyMonkey | |
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Small Businesses | Square 9 Softworks Score 9.7 out of 10 | Square 9 Softworks Score 9.7 out of 10 |
Medium-sized Companies | Square 9 Softworks Score 9.7 out of 10 | Qualaroo Score 6.7 out of 10 |
Enterprises | Medallia Score 9.1 out of 10 | Medallia Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Satmetrix (discontinued) | SurveyMonkey | |
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Likelihood to Recommend | 4.0 (7 ratings) | 8.2 (103 ratings) |
Likelihood to Renew | 5.1 (5 ratings) | 9.0 (26 ratings) |
Usability | - (0 ratings) | 8.8 (38 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 6.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.6 (35 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (2 ratings) |
Satmetrix (discontinued) | SurveyMonkey | |
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Likelihood to Recommend | Discontinued Products | Momentive (SurveyMonkey, Inc) |
Pros | Discontinued Products | Momentive (SurveyMonkey, Inc) |
Cons | Discontinued Products | Momentive (SurveyMonkey, Inc) |
Likelihood to Renew | Discontinued Products | Momentive (SurveyMonkey, Inc) |
Usability | Discontinued Products No answers on this topic | Momentive (SurveyMonkey, Inc) |
Performance | Discontinued Products No answers on this topic | Momentive (SurveyMonkey, Inc) |
Support Rating | Discontinued Products No answers on this topic | Momentive (SurveyMonkey, Inc) |
Implementation Rating | Discontinued Products No answers on this topic | Momentive (SurveyMonkey, Inc) |
Alternatives Considered | Discontinued Products | Momentive (SurveyMonkey, Inc) |
Return on Investment | Discontinued Products | Momentive (SurveyMonkey, Inc) |
ScreenShots |