What users are saying about
11 Ratings
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Top Rated
281 Ratings
11 Ratings
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Score 9.2 out of 100

Webex App

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Top Rated
281 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Likelihood to Recommend

Nifty

I've found myself recommending Nifty to other business owners as well as for personal use. I've personally found it to be invaluable when it comes to:
  • Daily / Weekly / Monthly / Quarterly recurring tasks
  • Creating templates for company processes such as new product creation, marketing strategy, on-boarding, quarterly goals, content management
  • Having forms zapped into a new task from multiple locations ensuring they're never overlooked
  • Having clear milestones and timelines for projects
  • Communicating on projects, tasks, and just in general
  • Assigning different components of projects to different people
  • Creating prior requirements that must be completed before completing the task
Ashlie Pappas | TrustRadius Reviewer

Webex App

Cisco Webex is part of the larger cisco suite of products, I think it's a natural move for organizations who use cisco products to also leverage Webex teams. The functionality is very similar to Microsoft Teams and better than Skype. I find the quality of calls to be very high and experience very little issues other than 'off-days' like Zoom experiences where there are lags and minor issues. I like the 'all in one' experience with Cisco Webex teams vs. Cisco Webex meetings. I can use instant message, make phone calls directly and my status updates automatically as the platform is integrated with my outlook calendar. It may be less appropriate for smaller organizations where they can leverage cheaper or even free instant messaging options (such as Google Hangouts), I also truly believe for smaller orgs where everyone is in the office a collaboration tool like this may not be necessary at all
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Nifty
9.5
Webex App
7.5
Task Management
Nifty
9.7
Webex App
7.3
Resource Management
Nifty
10.0
Webex App
Gantt Charts
Nifty
9.7
Webex App
6.8
Scheduling
Nifty
9.7
Webex App
7.6
Workflow Automation
Nifty
9.7
Webex App
7.1
Team Collaboration
Nifty
10.0
Webex App
Support for Agile Methodology
Nifty
9.0
Webex App
Support for Waterfall Methodology
Nifty
9.7
Webex App
Document Management
Nifty
10.0
Webex App
Email integration
Nifty
9.5
Webex App
Mobile Access
Nifty
9.0
Webex App
9.0
Timesheet Tracking
Nifty
9.0
Webex App
Change request and Case Management
Nifty
9.0
Webex App
Budget and Expense Management
Nifty
9.5
Webex App
Search
Nifty
Webex App
8.1
Visual planning tools
Nifty
Webex App
6.7

Professional Services Automation

Nifty
9.3
Webex App
Quotes/estimates
Nifty
9.0
Webex App
Project & financial reporting
Nifty
9.5
Webex App

Communication

Nifty
Webex App
7.8
Chat
Nifty
Webex App
9.0
Notifications
Nifty
Webex App
9.2
Discussions
Nifty
Webex App
8.8
Surveys
Nifty
Webex App
7.7
Internal knowledgebase
Nifty
Webex App
7.5
Integrates with GoToMeeting
Nifty
Webex App
6.0
Integrates with Gmail and Google Hangouts
Nifty
Webex App
5.7
Integrates with Outlook
Nifty
Webex App
8.3

File Sharing & Management

Nifty
Webex App
7.9
Versioning
Nifty
Webex App
7.6
Video files
Nifty
Webex App
8.6
Audio files
Nifty
Webex App
8.9
Document collaboration
Nifty
Webex App
7.2
Access control
Nifty
Webex App
7.7
Advanced security features
Nifty
Webex App
8.2
Integrates with Google Drive
Nifty
Webex App
6.3
Device sync
Nifty
Webex App
8.7

Pros

Nifty

  • It is highly efficient in the management of the task.
  • Its calendar view helps in reminding important dates and tasks.
  • Its customer service is top-notch.
Wiliam Alifie-Joise | TrustRadius Reviewer

Webex App

  • Required Meeting number and password to connect the meeting it means its totally secure
  • We can connect this with the jabber so we can also get the meeting notification.
  • Multi and large people can connecting in the conference call.
  • Great features of edit the screenshot and specify all the bullet point into the screenshot
Anonymous | TrustRadius Reviewer

Cons

Nifty

  • It is not possible to edit time logs because there are no comment sections in time logs.
  • I just want to see more templates added.
Candace Mitchell | TrustRadius Reviewer

Webex App

  • The actual chat threads could be aesthetically enhanced and more fun.
  • The voicemail feature notification does not go away unless you listen to every last second.
  • Sometimes you click "audio" call and the person your calling's video pops on automatically without them knowing a forewarning.
Taylor S. Shelberg, MBA | TrustRadius Reviewer

Likelihood to Renew

Nifty

No score
No answers yet
No answers on this topic

Webex App

Webex App 9.0
Based on 4 answers
Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
Anonymous | TrustRadius Reviewer

Usability

Nifty

No score
No answers yet
No answers on this topic

Webex App

Webex App 9.1
Based on 65 answers
WebEx [(formerly Webex Teams)] is as easy to use as any other video conferencing platform, with a similar format to other calling platforms such as Skype, where the call can be made by simply accessing the contact in question, or creating a call from a button in the main session and then adding the respective callers. WebEx provides its own training center, from which it is possible to organize and strategize how to make online meetings more interactive, thus improving not only communication with other meeting attendees, but also the performance of the meeting in terms of quality and level of interaction and feedback collection. Ease of integration with broader services. It is precisely thanks to this important feature that we have managed to combine the video quality of WebEx meetings with the execution of our group projects, and thus rethink our concept of work. The prices of the different WebEx plans are notoriously lower than those offered by other collaboration services, with a Premium plan starting at only $38; an amount that is more than enough to offer a stable and quality session.
Gregory Thomas | TrustRadius Reviewer

Reliability and Availability

Nifty

No score
No answers yet
No answers on this topic

Webex App

Webex App 10.0
Based on 1 answer
We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
Brian Munn | TrustRadius Reviewer

Performance

Nifty

No score
No answers yet
No answers on this topic

Webex App

Webex App 9.0
Based on 1 answer
I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
Brian Munn | TrustRadius Reviewer

Support Rating

Nifty

No score
No answers yet
No answers on this topic

Webex App

Webex App 8.3
Based on 111 answers
Lots and lots of online information for you to utilise from small bite-size user guide videos, to more detailed documentation explaining how Secure Webex is. This is typical from Cisco though, and you expect them to provide you with the support tools you need to make the tool easy to use and manage. I also like the fact that frequently they provide various user communities and update webinars to give you updates on what is coming feature-wise, and how things can be delivered as part of the entire Webex family.
Anonymous | TrustRadius Reviewer

In-Person Training

Nifty

No score
No answers yet
No answers on this topic

Webex App

Webex App 9.0
Based on 1 answer
We gave our this type of training to get better user adoption and to make sure our users understood how to effectively use this product.
Brian Munn | TrustRadius Reviewer

Online Training

Nifty

No score
No answers yet
No answers on this topic

Webex App

Webex App 8.0
Based on 1 answer
The online training is a great solution for some users. I prefer in person training.
Brian Munn | TrustRadius Reviewer

Implementation Rating

Nifty

No score
No answers yet
No answers on this topic

Webex App

Webex App 8.7
Based on 5 answers
Management involvement to get users to adopt is key. Users have a hard time changing to new software.
Brian Munn | TrustRadius Reviewer

Alternatives Considered

Nifty

There's no comparison. Nifty does what all of these do all in one place (with the exception of Slack's community aspect with hashtagging - not sure if Nifty can do this, never tried)Nifty even has the ability to import directly from many other platforms - I've personally imported projects from Trello and Asana, saving tons of time in migration.
Ashlie Pappas | TrustRadius Reviewer

Webex App

Before Webex, we use Microsoft teams. We had some issues in the past with the connection and having the people not connecting effectively to the meetings Also there was a problem with the integration on authentication. With Webex we haven't had major issues with connectivity and teamwork. We now can say that there are no noticeable issues.
Anonymous | TrustRadius Reviewer

Scalability

Nifty

No score
No answers yet
No answers on this topic

Webex App

Webex App 10.0
Based on 1 answer
Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
Brian Munn | TrustRadius Reviewer

Return on Investment

Nifty

  • Its scheduling features are very helpful in project management.
  • I don’t like its mobile application and needs a lot of improvement.
  • There should be a dashboard for the analytics.
Wiliam Alifie-Joise | TrustRadius Reviewer

Webex App

  • Dedicated support was added to answer Webex and other video conferencing tickets.
  • Remote classes became more feasible without requiring students to meet at specific locations. This has increased enrollment in hybrid and distance type classes.
  • Personnel now have a common conference software to hold meetings on that they have become familiar with. Individual departments are becoming less fractured.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Nifty

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$89/mo*

* simple flat-rate pricing

Nifty Editions & Modules

Additional Pricing Details

Webex App

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex App Editions & Modules

Edition
Basic Plan$0.001
Meet Plan$13.501
Meet + Call Plan$20.001
Enterprise PlanContact Sales
  1. user/month
Additional Pricing Details

Rating Summary

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