Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Notion
Score 8.7 out of 10
N/A
Notion aims to present users with an all-in-one workspace — for notes, tasks, wikis, and databases, from Notion Labs in San Francisco.
$5
per month per user
Zoom Workplace
Score 8.6 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$16.99
per month per user
Pricing
NotionZoom Workplace
Editions & Modules
Free
$0
Plus
$12
per month per user
Business
$24
per month per user
Enterprise
Custom Pricing
Add-On Zoom Translated Captions
$5
per month per license
Pro
$16.99
per month per user
Business
$21.99
per month per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Zoom Whiteboard
starting at $2.49
per month per user
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
NotionZoom Workplace
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA discount is offered for annual billing.Discount available for annual billing.
More Pricing Information
Community Pulse
NotionZoom Workplace
Features
NotionZoom Workplace
Project Management
Comparison of Project Management features of Product A and Product B
Notion
7.3
79 Ratings
6% below category average
Zoom Workplace
-
Ratings
Task Management8.174 Ratings00 Ratings
Gantt Charts6.846 Ratings00 Ratings
Scheduling6.957 Ratings00 Ratings
Workflow Automation6.455 Ratings00 Ratings
Mobile Access7.372 Ratings00 Ratings
Search8.075 Ratings00 Ratings
Visual planning tools7.968 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Notion
7.8
76 Ratings
2% below category average
Zoom Workplace
-
Ratings
Chat6.329 Ratings00 Ratings
Notifications7.568 Ratings00 Ratings
Discussions7.349 Ratings00 Ratings
Surveys6.720 Ratings00 Ratings
Internal knowledgebase8.869 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.98 Ratings00 Ratings
Integrates with Outlook9.02 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Notion
8.1
76 Ratings
1% above category average
Zoom Workplace
-
Ratings
Versioning7.657 Ratings00 Ratings
Video files7.649 Ratings00 Ratings
Audio files7.343 Ratings00 Ratings
Document collaboration8.571 Ratings00 Ratings
Access control8.271 Ratings00 Ratings
Advanced security features7.251 Ratings00 Ratings
Integrates with Google Drive9.213 Ratings00 Ratings
Device sync9.253 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Notion
-
Ratings
Zoom Workplace
8.4
991 Ratings
2% above category average
High quality audio00 Ratings8.7983 Ratings
High quality video00 Ratings8.9983 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Notion
-
Ratings
Zoom Workplace
8.7
991 Ratings
5% above category average
Desktop sharing00 Ratings9.4990 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Notion
-
Ratings
Zoom Workplace
8.6
997 Ratings
3% above category average
Calendar integration00 Ratings9.0909 Ratings
Meeting initiation00 Ratings9.0971 Ratings
Record meetings / events00 Ratings9.1946 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Notion
-
Ratings
Zoom Workplace
8.3
861 Ratings
2% above category average
Live chat00 Ratings9.1843 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Notion
-
Ratings
Zoom Workplace
8.8
849 Ratings
13% above category average
User authentication00 Ratings8.7744 Ratings
Participant roles & permissions00 Ratings8.7814 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Notion
-
Ratings
Zoom Workplace
8.0
227 Ratings
4% below category average
Hosted PBX00 Ratings7.9109 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.8132 Ratings
Directory of employee names00 Ratings8.2210 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Notion
-
Ratings
Zoom Workplace
8.0
255 Ratings
5% below category average
Answering rules00 Ratings8.3187 Ratings
Call recording00 Ratings8.7232 Ratings
Call park00 Ratings7.8143 Ratings
Call screening00 Ratings7.7157 Ratings
Message alerts00 Ratings8.0201 Ratings
Business SMS/External Messaging00 Ratings7.8127 Ratings
Voicemail Transcription00 Ratings7.5179 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Notion
-
Ratings
Zoom Workplace
8.7
281 Ratings
2% above category average
Mobile app for iOS00 Ratings8.7250 Ratings
Mobile app for Android00 Ratings8.7170 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Notion
-
Ratings
Zoom Workplace
8.5
239 Ratings
4% above category average
Centralized communications management00 Ratings8.6191 Ratings
Team messaging00 Ratings8.6206 Ratings
Team document sharing00 Ratings8.4185 Ratings
Call and meeting analytics00 Ratings8.3195 Ratings
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NotionZoom Workplace
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Troop Messenger
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Cisco Unified Communications Manager (Call Manager)
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Enterprises
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Score 9.0 out of 10
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Score 8.6 out of 10
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User Ratings
NotionZoom Workplace
Likelihood to Recommend
8.6
(85 ratings)
8.8
(1019 ratings)
Likelihood to Renew
10.0
(1 ratings)
7.5
(25 ratings)
Usability
8.4
(55 ratings)
8.7
(45 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.0
(3 ratings)
Support Rating
-
(0 ratings)
6.0
(46 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
-
(0 ratings)
6.3
(11 ratings)
Configurability
-
(0 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.0
(13 ratings)
Ease of integration
-
(0 ratings)
7.3
(2 ratings)
Product Scalability
-
(0 ratings)
9.7
(3 ratings)
Professional Services
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
NotionZoom Workplace
Likelihood to Recommend
Notion Labs, Inc
If you want a customizable solution that can be adapted for just about any scenario, I recommend using Notion. If you need a solution that's easy to share with people outside your organization, Notion is great and allows individual or team permission-setting. If you want a turnkey solution, Notion might not be the best since it requires a fair bit of set-up. There are templates that can be purchased to handle this, but I haven't found them very helpful.
Read full review
Zoom
In most cases, and I mean almost all, Zoom is vastly superior to Teams in terms of functionality and ease of use. Case in point: I recently tried to join a Teams meeting in the web browser, and it took me multiple attempts to access it. This NEVER happens with a Zoom link.
Read full review
Pros
Notion Labs, Inc
  • I love that you can create nested pages, allowing for separate sections to organize information as needed.
  • I appreciate the convenience of effortlessly uploading images to any section.
  • I appreciate that when adding links, you can embed them so the website displays directly on the page.
Read full review
Zoom
  • Audio quality of phone calls is spot on. Calls are clear and crisp.
  • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
  • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
Read full review
Cons
Notion Labs, Inc
  • I use Notion on my personal tablet, and unlike on the computer, I have a lot of difficulty editing backgrounds, GIFs, and page dividers. It's not as user-friendly, and often the elements end up cut off or misaligned, which is frustrating.
  • While the current calendar feature is helpful, I'd love to see more customization options. The Google Calendar style isn't always ideal, especially for tasks without specific times or for ongoing projects that require daily maintenance.
  • It would be fantastic to have more flexibility in customizing Notion pages. For example, I'd love to create planners with the freedom to add illustration boxes, stickers, or GIFs without being restricted to a fixed layout.
Read full review
Zoom
  • Love notes - allow insertion of table or grid
  • Allow admin to turn off DND
  • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
Read full review
Likelihood to Renew
Notion Labs, Inc
We're too settled in the ecosystem and we have no major complaints with it. No reason to move unless you have a burning pain point
Read full review
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
Notion Labs, Inc
Very easy to use (I learned how to use everything on my own) and I was able to set up an entire ecosystem without any courses or other tools. I often say that Notion is like Lego for adults, because there we can use all the available tools to create a multitude of things, from funnels to projects with calculated deadlines and tags.
Read full review
Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
Notion Labs, Inc
No answers on this topic
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
Notion Labs, Inc
No answers on this topic
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Read full review
Support Rating
Notion Labs, Inc
No answers on this topic
Zoom
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
Read full review
Implementation Rating
Notion Labs, Inc
No answers on this topic
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Read full review
Alternatives Considered
Notion Labs, Inc
The company uses both Notion and Trello within the company. Notion is more for North America employees while Trello is used between Operation team overseas and in North America. Sometimes it's a preference of how the tools look like for project management. I would say both Notion and Trello are nice tools and serves our needs.
Read full review
Zoom
Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
Read full review
Contract Terms and Pricing Model
Notion Labs, Inc
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
Read full review
Scalability
Notion Labs, Inc
No answers on this topic
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Read full review
Professional Services
Notion Labs, Inc
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
Read full review
Return on Investment
Notion Labs, Inc
  • It has streamlined our processes across various teams to all work from a signle source of truth
  • Maintaining this source of truth is a full time job
  • It has reduced our overall tool set by completely eliminating two other softwares we were paying for
Read full review
Zoom
  • We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
  • We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
  • Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible
Read full review
ScreenShots

Zoom Workplace Screenshots

Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.