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Odoo vs. SAP Cloud ERP (SAP S/4HANA Cloud) vs. SAP Crystal

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Odoo

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.

    $31.10

    per month per user

    SAP Cloud ERP (SAP S/4HANA Cloud)

    Score8.6 out of 10
    N/ASAP Cloud ERP (SAP S/4HANA Cloud) is a modular, cloud-based enterprise resource planning (ERP) solution that brings embedded AI into core business processes to help organizations improve productivity, efficiency, and scalability. It supports critical business functions including finance, supply chain, human resources, and sales, while providing industry best-practice processes, predictable subscription-based costs, and the ability to add capabilities, users, and functionality as…

    $295

    per month per user

    SAP Crystal

    Score7.1 out of 10
    N/ASAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

    $295

    per single user license

    Pricing
    OdooSAP Cloud ERP (SAP S/4HANA Cloud)SAP Crystal
    Editions & Modules
    Standard
    $31.10
    per month per user
    Custom
    $46.70
    per month per user
    SAP Supply Chain Base
    $295
    per month per user
    SAP Finance Base
    $295
    per month per user
    Upgrade Version to SAP Crystal Reports 2020
    $295
    per single user license
    SAP Crystal Reports 2020 64-Bit
    $495
    per single user license
    SAP Crystal Reports 2016 32-Bit
    $495
    per single user license
    SAP Crystal Server 2020 1 NUL
    $869
    per user license + first year maintenance to be added
    SAP Crystal Server 2020 5 CAL
    $8,744
    5 concurrent users + first year maintenance to be added
    Offerings
    Pricing Offerings
    OdooSAP Cloud ERP (SAP S/4HANA Cloud)SAP Crystal
    Free Trial
    YesYesYes
    Free/Freemium Version
    YesNoYes
    Premium Consulting/Integration Services
    YesYesYes
    Entry-level Setup Fee-$49,321,250 per app/ per user/ per monthRequiredOptional
    Additional DetailsA discount is offered for new users for the first 12 months of use for the initial users purchased. ($24.90 instead of $31.10 for Standard)* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.
    More Pricing Information
    Community Pulse
    OdooSAP Cloud ERP (SAP S/4HANA Cloud)SAP Crystal
    Considered Multiple Products
    Odoo
    No answer on this topic
    SAP
    Chose SAP Cloud ERP (SAP S/4HANA Cloud)
    In our quest for an ERP solution, we evaluated alternatives such as Oracle ERP Cloud and Microsoft Dynamics 365. However, SAP S/4HANA Cloud's reputation for advanced analytics, scalability, and seamless integration with other SAP solutions made it the natural choice for our …
    Incentivized
    SAP
    Chose SAP Crystal
    SAP Crystal Reports contains all the reporting capabilities of the above peer technologies. There is not a single capability of the above tools which is not available in Crystal report. But Crystal being an offering SAP fares and performs best for SAP integrated source systems. …
    Incentivized
    Key User Insights
    Would buy again
    47%
    Would buy again
    7 Answers
    96%
    Would buy again
    782 Answers
    91%
    Would buy again
    10 Answers
    Delivers good value for the price
    50%
    Delivers good value for the price
    6 Answers
    96%
    Delivers good value for the price
    601 Answers
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    53%
    Happy with the feature set
    8 Answers
    95%
    Happy with the feature set
    777 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    40%
    Lived up to sales and marketing promises
    4 Answers
    88%
    Lived up to sales and marketing promises
    432 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    31%
    Implementation went as expected
    4 Answers
    87%
    Implementation went as expected
    565 Answers
    90%
    Implementation went as expected
    9 Answers
    Features
    OdooSAP Cloud ERP (SAP S/4HANA Cloud)SAP Crystal
    Payroll Management
    Comparison of Payroll Management features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    5.7
    10 Ratings
    28% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    443 Ratings
    7% above category average
    SAP Crystal
    -
    Ratings
    Pay calculation8.79 Ratings7.9391 Ratings00 Ratings
    Benefit plan administration8.78 Ratings7.9377 Ratings00 Ratings
    Direct deposit files9.29 Ratings7.7376 Ratings00 Ratings
    Customization
    Comparison of Customization features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    8.4
    13 Ratings
    11% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    674 Ratings
    2% above category average
    SAP Crystal
    -
    Ratings
    API for custom integration8.511 Ratings7.7647 Ratings00 Ratings
    Plug-ins8.313 Ratings7.6593 Ratings00 Ratings
    Security
    Comparison of Security features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    8.8
    14 Ratings
    4% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    770 Ratings
    2% below category average
    SAP Crystal
    -
    Ratings
    Single sign-on capability9.510 Ratings8.5726 Ratings00 Ratings
    Role-based user permissions8.214 Ratings8.2758 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    7.0
    16 Ratings
    7% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    779 Ratings
    2% above category average
    SAP Crystal
    -
    Ratings
    Dashboards6.516 Ratings7.7718 Ratings00 Ratings
    Standard reports6.916 Ratings7.8766 Ratings00 Ratings
    Custom reports7.816 Ratings7.6706 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    5.2
    13 Ratings
    39% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    813 Ratings
    6% above category average
    SAP Crystal
    -
    Ratings
    Accounts payable7.613 Ratings8.2789 Ratings00 Ratings
    Accounts receivable7.613 Ratings8.2749 Ratings00 Ratings
    Global Financial Support7.012 Ratings7.8293 Ratings00 Ratings
    Primary and Secondary Ledgers7.112 Ratings7.9311 Ratings00 Ratings
    Journals and Reconciliations7.013 Ratings8.0333 Ratings00 Ratings
    Configurable Accounting7.913 Ratings7.9307 Ratings00 Ratings
    Standardized Processes6.912 Ratings8.3344 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    6.7
    18 Ratings
    17% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    676 Ratings
    4% above category average
    SAP Crystal
    -
    Ratings
    Inventory tracking8.218 Ratings8.2662 Ratings00 Ratings
    Automatic reordering8.816 Ratings7.8568 Ratings00 Ratings
    Location management8.915 Ratings7.9546 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    6.2
    16 Ratings
    25% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    686 Ratings
    3% above category average
    SAP Crystal
    -
    Ratings
    Pricing8.816 Ratings8.0654 Ratings00 Ratings
    Order entry8.516 Ratings8.1665 Ratings00 Ratings
    Credit card processing7.313 Ratings8.926 Ratings00 Ratings
    Cost of goods sold8.614 Ratings8.3628 Ratings00 Ratings
    Order Orchestration8.512 Ratings8.0249 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    3.3
    12 Ratings
    78% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    326 Ratings
    2% above category average
    SAP Crystal
    -
    Ratings
    Billing Management7.912 Ratings7.43 Ratings00 Ratings
    Cash and Asset Management7.311 Ratings8.0296 Ratings00 Ratings
    Travel & Expense Management6.811 Ratings7.93 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting6.510 Ratings7.4254 Ratings00 Ratings
    Period Close8.010 Ratings7.9320 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    1.0
    6 Ratings
    153% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    SAP Crystal
    -
    Ratings
    Budgeting and Forecasting1.06 Ratings00 Ratings00 Ratings
    Project Costing1.05 Ratings00 Ratings00 Ratings
    Cost Capture1.05 Ratings00 Ratings00 Ratings
    Capital Project Management1.05 Ratings00 Ratings00 Ratings
    Customer Contract Compliance1.05 Ratings00 Ratings00 Ratings
    Project Revenue Recognition1.05 Ratings00 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    3.3
    8 Ratings
    73% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.5
    3 Ratings
    6% above category average
    SAP Crystal
    -
    Ratings
    Project Planning and Scheduling9.98 Ratings7.93 Ratings00 Ratings
    Task Insight for Project Managers9.97 Ratings7.73 Ratings00 Ratings
    Project Mobile Functionality9.87 Ratings7.13 Ratings00 Ratings
    Definable Resource Pools8.97 Ratings7.43 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    3.2
    8 Ratings
    79% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    140 Ratings
    9% above category average
    SAP Crystal
    -
    Ratings
    Award Lifecycle Management10.07 Ratings8.1140 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    7.8
    11 Ratings
    9% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    268 Ratings
    9% above category average
    SAP Crystal
    -
    Ratings
    Bids Analyzed and Compared8.77 Ratings7.7189 Ratings00 Ratings
    Contract Authoring6.77 Ratings7.8189 Ratings00 Ratings
    Contract Repository7.67 Ratings7.6183 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated8.510 Ratings8.1242 Ratings00 Ratings
    Supplier Management8.08 Ratings8.0237 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    9.8
    5 Ratings
    37% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    2 Ratings
    18% above category average
    SAP Crystal
    -
    Ratings
    Risk Repository10.02 Ratings8.42 Ratings00 Ratings
    Control Management10.05 Ratings7.72 Ratings00 Ratings
    Control Efficiency Assessments10.04 Ratings8.42 Ratings00 Ratings
    Issue Detection10.03 Ratings7.52 Ratings00 Ratings
    Remediation and Certification10.02 Ratings8.42 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    6.8
    7 Ratings
    3% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.0
    218 Ratings
    13% above category average
    SAP Crystal
    -
    Ratings
    Transportation Planning and Optimization9.05 Ratings8.0193 Ratings00 Ratings
    Transportation Execution Management10.05 Ratings8.0186 Ratings00 Ratings
    Trade and Customs Management9.44 Ratings7.6169 Ratings00 Ratings
    Fulfillment Management8.96 Ratings8.2178 Ratings00 Ratings
    Warehouse Workforce Management10.05 Ratings8.0173 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    8.0
    9 Ratings
    7% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    205 Ratings
    8% above category average
    SAP Crystal
    -
    Ratings
    Production Process Design6.36 Ratings8.1186 Ratings00 Ratings
    Production Management6.17 Ratings8.2190 Ratings00 Ratings
    Configuration Management8.46 Ratings8.1178 Ratings00 Ratings
    Work Execution8.67 Ratings8.1183 Ratings00 Ratings
    Manufacturing Costs8.67 Ratings8.1182 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    8.6
    11 Ratings
    16% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    252 Ratings
    5% above category average
    SAP Crystal
    -
    Ratings
    Forecasting8.611 Ratings7.5227 Ratings00 Ratings
    Inventory Planning8.811 Ratings7.9243 Ratings00 Ratings
    Performance Monitoring7.910 Ratings7.7231 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    8.9
    6 Ratings
    19% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    222 Ratings
    6% above category average
    SAP Crystal
    -
    Ratings
    Proposal Management10.06 Ratings7.72 Ratings00 Ratings
    Product Master Data Management9.96 Ratings7.9222 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    SAP Crystal
    7.7
    124 Ratings
    6% below category average
    Pixel Perfect reports00 Ratings00 Ratings8.0113 Ratings
    Customizable dashboards00 Ratings00 Ratings6.8100 Ratings
    Report Formatting Templates00 Ratings00 Ratings8.4117 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    SAP Crystal
    8.3
    136 Ratings
    4% above category average
    Drill-down analysis00 Ratings00 Ratings9.0117 Ratings
    Formatting capabilities00 Ratings00 Ratings8.8135 Ratings
    Integration with R or other statistical packages00 Ratings00 Ratings6.964 Ratings
    Report sharing and collaboration00 Ratings00 Ratings8.6120 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    SAP Crystal
    8.7
    136 Ratings
    6% above category average
    Publish to Web00 Ratings00 Ratings9.191 Ratings
    Publish to PDF00 Ratings00 Ratings9.4133 Ratings
    Report Versioning00 Ratings00 Ratings7.994 Ratings
    Report Delivery Scheduling00 Ratings00 Ratings8.997 Ratings
    Delivery to Remote Servers00 Ratings00 Ratings8.454 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    SAP Crystal
    7.6
    89 Ratings
    5% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings00 Ratings7.650 Ratings
    Location Analytics / Geographic Visualization00 Ratings00 Ratings7.576 Ratings
    Predictive Analytics00 Ratings00 Ratings7.841 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    SAP Crystal
    8.5
    88 Ratings
    0% above category average
    Multi-User Support (named login)00 Ratings00 Ratings8.481 Ratings
    Role-Based Security Model00 Ratings00 Ratings8.480 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings00 Ratings8.480 Ratings
    Report-Level Access Control00 Ratings00 Ratings8.43 Ratings
    Single Sign-On (SSO)00 Ratings00 Ratings8.940 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    SAP Crystal
    6.6
    65 Ratings
    16% below category average
    Responsive Design for Web Access00 Ratings00 Ratings6.163 Ratings
    Mobile Application00 Ratings00 Ratings5.946 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings00 Ratings6.060 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Odoo and SAP Cloud ERP (SAP S/4HANA Cloud) and SAP Crystal
    Feature
    Odoo
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    SAP Crystal
    7.8
    45 Ratings
    1% above category average
    REST API00 Ratings00 Ratings7.48 Ratings
    Javascript API00 Ratings00 Ratings8.437 Ratings
    iFrames00 Ratings00 Ratings7.18 Ratings
    Java API00 Ratings00 Ratings8.437 Ratings
    Themeable User Interface (UI)00 Ratings00 Ratings7.439 Ratings
    Customizable Platform (Open Source)00 Ratings00 Ratings8.433 Ratings
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    User Ratings
    OdooSAP Cloud ERP (SAP S/4HANA Cloud)SAP Crystal
    Likelihood to Recommend
    7.5
    (22 ratings)
    8.4
    (882 ratings)
    6.8
    (159 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    9.0
    (23 ratings)
    10.0
    (19 ratings)
    Usability
    8.6
    (14 ratings)
    8.0
    (770 ratings)
    7.1
    (31 ratings)
    Availability
    -
    (0 ratings)
    8.4
    (4 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (3 ratings)
    8.0
    (1 ratings)
    Support Rating
    1.0
    (6 ratings)
    6.7
    (80 ratings)
    8.6
    (21 ratings)
    In-Person Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.7
    (10 ratings)
    8.8
    (14 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (5 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.6
    (3 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    -
    (0 ratings)
    8.8
    (124 ratings)
    Data Sources
    -
    (0 ratings)
    -
    (0 ratings)
    9.2
    (129 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (2 ratings)
    7.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.4
    (3 ratings)
    7.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    7.4
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.5
    (5 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.1
    (5 ratings)
    7.0
    (1 ratings)
    User Testimonials
    OdooSAP Cloud ERP (SAP S/4HANA Cloud)SAP Crystal
    Likelihood to Recommend
    Odoo
    It is well suited for inventory tracking, shipping and sales work flows. While some customization is needed to make it functional, if done correctly Odoo can serves as a powerful one stop shop for all of a businesses needs. The ease of customization for email templates, both for sales communications and marketing outreach leaves something to be desired. Perhaps our team hasn't explored this fully enough. I have personally found it intimidating in trying to construct a news letter using the email marketing module
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP is best suited for medium- to large-sized organizations seeking scalability, real-time insights, and standardized processes. It will help them streamline financial operations & core HR functions, optimize inventory management & procurement process. Its intelligent automation will help them automate repetitive, routine tasks and use machine learning for predictive analysis.
    Incentivized
    Read full review
    SAP
    Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
    Incentivized
    Read full review
    Pros
    Odoo
    • The creation of products is extremely simple, I like that it does not complicate you to put a lot of detail, of course if you want to put more detailed information later it allows you to do it without problems
    • The fact that I can manage my inventory of my warehouse is very convenient, I only generate my stock report of the products we have in stock and taking inventory is easier
    • The management of opportunities in the CRM is also great, because the guys from the sales department generate their opportunity, place what their client is requiring and we, the logisticians, can automatically generate the quote for what they are requesting, and from there they can only download their quote and send it to their clients.
    Incentivized
    Read full review
    SAP
    • The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
    • It enables faster and accurate data processing, which enhances decision-making.
    • It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
    Incentivized
    Read full review
    SAP
    • Crystal Reports allows us to create a consistent template for all of our reports.
    • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
    • Crystal Reports can connect to a wide variety of data sources.
    • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
    Incentivized
    Read full review
    Cons
    Odoo
    • Customer service is nonexistent. You will need a 3rd party to assist you.
    • The system has an open app for integrating with other programs. These are developed by third parties and can be hit or miss in functionality.
    • The system offers great flexibility; however, it is too much and requires coding. For example, changing a Sales order PDF requires coding to modify the document.
    • Initial implementation is clunky and seems to require a 3rd party just for setup.
    Incentivized
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    SAP
    • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
    • Implementation of AI bot on common tasks.
    • There are no offline functionality that users can use remotely.
    • As the scalability of the products grows, they become more expensive.
    Incentivized
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    SAP
    • The export of reports to Excel is very cumbersome and the results are difficult to format.
    • The design of reports and the graphical features (e.g. charts) feel quite rigid.
    • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
    Incentivized
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    Likelihood to Renew
    Odoo
    No answers on this topic
    SAP
    The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
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    SAP
    We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
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    Usability
    Odoo
    Once you complete the training with Odoo, you have a great grasp of how the system works, and most every feature is intuitive- There is rarely a task within Odoo that I get frustrated trying to figure out- I can typically look through the system and find what I need to do, and if I ever do need support, the Odoo Support team is excellent
    Incentivized
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    SAP
    SAP Cloud ERP is a useful solution for automating and streamlining business processes. It offers modern technologies such as built-in AI, machine learning, and real-time data analytics. It offers multi-currency, multi-language support to manage international operations smoothly. It comes with a modern, role-based user interface that enhances your user experience and lets you perform tasks smoothly.
    Incentivized
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    SAP
    Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
    Incentivized
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    Support Rating
    Odoo
    Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!
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    SAP
    The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
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    SAP
    The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
    Incentivized
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    In-Person Training
    Odoo
    No answers on this topic
    SAP
    More effective
    Incentivized
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    SAP
    Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
    Incentivized
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    Implementation Rating
    Odoo
    No answers on this topic
    SAP
    SAP requires
    a lot of internal and external resources to complete its successful
    implementation. The cloud version requires a deeper understanding of the
    different capabilities of the local systems (hardware) and the connection
    towards your local IT team. We found several problems on our systems that we
    couldn't foresee before the implementation and roll out.
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    SAP
    Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
    Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
    Incentivized
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    Alternatives Considered
    Odoo
    We decided to go with Odoo over Netsuite due to a few factors. Price was a big reason why, Netsuite is the most expensive ERP we vetted. I also did not have a great experience with Netsuite at my last job. I was on the roll out team and it did not work as promised for POS, inventory managing or reporting, it crashed constantly in the middle of using it. Just over all very poor. Considering it is owned by Oracle and the most expensive, you would think it would be able to function on some sort of base level. That company ended up terminating their contract with Netsuite early and going with a different company.
    We don't have crashing or error issues. I can complete receives, cycle counts etc and all of my information saves. Visually, Odoo is more satisfying also.
    Incentivized
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    SAP
    The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
    Incentivized
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    SAP
    Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
    Incentivized
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    Return on Investment
    Odoo
    • In older versions, it was super expensive to make it even work. You had to hire third-party developers all the time.
    • Newest versions have better built in functionality.
    • Cost is pretty high. Odoo plus developers to support it could bankrupt a small business.
    Incentivized
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    SAP
    • Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
    • More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
    • For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
    • For customized business process, we can implement extension packages which are like templates
    Incentivized
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    SAP
    • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
    • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
    Incentivized
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    ScreenShots

    Odoo Screenshots

    Screenshot of Odoo HomeScreenshot of Odoo ProjectScreenshot of Odoo Website GeneralScreenshot of Odoo POSScreenshot of Odoo AccountingScreenshot of Odoo Inventory

    SAP Cloud ERP (SAP S/4HANA Cloud) Screenshots

    Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.

    SAP Crystal Screenshots

    Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports