OnPay vs. Paycor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OnPay
Score 8.7 out of 10
N/A
OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to: • Run payroll • Automate taxes • Let employees do more themselves • Simplify HR processes • Offer benefits in any state OnPay starts at $49 plus $6 per person each month. The monthly fee includes integrations with QuickBooks, Xero, and time-tracking software, as well as all quarterly and…N/A
Paycor
Score 7.5 out of 10
N/A
Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.N/A
Pricing
OnPayPaycor
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OnPayPaycor
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsFirst month free, then $49 + $6 per employee each month.Paycor's pricing for small, mid, and enterprise companies varies based on product bundle and company size. Because Paycor HR software is built to help businesses scale and grow, plans are based on the mix of HR products needed, and company size. Payroll is at the core of Paycor's offering, and their products are sold as a part of their payroll and HR platform.
More Pricing Information
Community Pulse
OnPayPaycor
Considered Both Products
OnPay
Chose OnPay
OnPay is easier to use and is better priced. I have been able to do what I need without having to regular get help from them, which I had to do with Quickbooks especially when we switched from desktop to online. It was a pain.
Chose OnPay
Freshbooks whitelables Gusto and when I tried it, it was not ready for prime time at all! Very poor in app functionality and massively limited reports. Intuit/Quickbooks is priced way to high and continually tries to upsell - anything! OnPay seemed to be the best blend of …
Chose OnPay
QB payroll had many issues when using their online software. When the federal government said they missed a filing two years prior they were no help providing the report again. I had a backup copy which the government want 3 copies mailed and this took over a year to close …
Chose OnPay
Our CPA recommended OnPay as the way to go for our small business. So far we're very happy as it's easy to use and everyone has been friendly and helpful.
Chose OnPay
OnPay is less expensive than the larger HRIS payroll platforms, and same cost as Gusto Solo. But OnPay has better peer reviews than Gusto and I was impressed with their speed to onboard.
Chose OnPay
OnPay is more cost effective and does more for me. QB didn't even do the filings, just generated the forms. OnPay does it all and is easier to work with.
Chose OnPay
I was on the phone with Quickbooks for an hour at a time 2 to 3 times a week. I was on their elite payroll plan and they refused to solve the payroll issue that they had created when they updated their system. I needed to use my time better and they were taking up too much of …
Chose OnPay
We choose OnPay for their reputation for being small business and beginner friendly, competitive pricing, and their generally positive reviews. Going with QB Payroll would have been the "default" choice, but their pricing and customer service (we are QB accounting customer) is …
Chose OnPay
Totally buried ADP Run in every way....
Chose OnPay
We used TriNet for over 2 years then they did away with our product and tried to add a bunch of bells and whistles that we didn't need. It wasn't about the money, it was about how awful their sales and support approach was on why we left. That and they had "issues" and missed …
Chose OnPay
Overall OnPay was the best bang for my buck. Had a lot to offer and was cheaper than the rest of the people we looked into
Chose OnPay
OnPay is just a lot more user friendly. It isn't bogged down by a million different features, it really just has everything you need and nothing you don't. It just makes everything really simple and efficient. It's my favorite payroll processing system to use out of several …
Chose OnPay
OnPay was less expensive and easier to learn than QB Payroll.
Chose OnPay
OnPay had everything I would have gotten from ADP for a much better price. Ultimately, the price is what made me choose OnPay. I've stayed because of the quality of the product.
Chose OnPay
We used to use Intuit Online Payroll a while back before they stopped their service. We switched to OnPay and it's been smooth sailing ever since.
Chose OnPay
OnPay is far superior. I would not recommend Gusto. It was a problem from the start. After only a few months we realized Gusto was unable to provide us with a payroll service we could use. Switching to OnPay has been an excellent move. With Gusto it was one major problem after …
Chose OnPay
I've also used 3py payroll/staffing companies. I found those competitors clunky, slower in support, overly complicated, and overpriced. OnPay has been my favorite experience in payroll over the past 20 years.
Chose OnPay
OnPay is the first payroll service we have used, but there has been no reason to justify us looking for a comparable product to make the switch. OnPay has the services we need. It has additional services that we do not currently need, but perhaps in the future if our company …
Paycor
Chose Paycor
Paylocity seems to be an IT company and adds a lot of user feedback into their upgrades and developments.
Chose Paycor
UKG Ready, Employee Navigator and MIP Fund Accounting
Chose Paycor
Paycor is a decent rival at a much lower price point. It has a lot of the functionality of its competitors at a lower price. I believe its general customer service is one of the best that I have dealt with. We don't have personalized customer service reps or teams which can …
Chose Paycor
Paycor was used by my leader in a previous organization and at the time was overall successful.
Chose Paycor
We selected Paycor due to price and the demo website was very user friendly. At the time, we did not realize that the demo site would not be an accurate reflection of what we were purchasing.
Chose Paycor
I have used Full Stack in the past, which isn't listed in the listings. And for the most part, it worked out well, however, it has its far share of issues. It was expensive, but also had some data tacking problems where all of our employees information was messed up.
Chose Paycor
We chose Paycor for its overall value and functionality. Paycor seems to have a clear future for innovations.
Chose Paycor
AS400, JIS, Quickbooks, Viventium
All these systems have their pros and cons. I do prefer Paycor but customer service gap and rising vendor cost is starting to affect loyalty.
Chose Paycor
We selected Paycor because of the user-friendly aspect and the fact that they are willing to work with us on what parts of the software we want to utilize. The price was also a big reason why we choose Paycor.
Chose Paycor
ADP API Central, Gusto and Bigin by Zoho CRM
Chose Paycor
We selected then primarily because of their 360° integration with our 401(k) provider. Additionally, they were reasonably priced.
Chose Paycor
We initially went with them because they were much less expensive. However, this was a case of you get what you pay for.
Chose Paycor
By far the easiest to use system. May not be able to dive into super deep details/advanced features, but easy to use
Chose Paycor
At the time Paycor was the best bang for our buck and was easier to operate than our previous platform.
Chose Paycor
Paycor seems to be the best for other systems integrations and reporting. The easy of set up and integrations into other platforms is great. While the report building is more robust than ADP with and easier approach to creating the reports. I would recommend Paycor over ADP as …
Chose Paycor
ADP was more expensive and we didn't utilize any of the modules because they were all an additional price.

Here we have way more features and it is a lot easier to navigate so it has been helpful to have these features and all in one place rather than using a bunch of other …
Chose Paycor
We are still exploring the differences between ADP and Paycor to determine whether addressing the pain points with a product switch is necessary.
Chose Paycor
The sales team was much better in terms of handling our needs, the products were overall better, and they have an extremely competitive price. We thought that Paycor was the best fit even though they were not the cheapest due to our needs and how they addressed them. It was a …
Chose Paycor
Paycor is what my company chose to use.
Chose Paycor
Paycor is nice from a user perspective. The employees have very easy navigation on their side.
Features
OnPayPaycor
Payroll Management
Comparison of Payroll Management features of Product A and Product B
OnPay
9.4
Ratings
13% above category average
Paycor
8.1
Ratings
2% below category average
Pay calculation9.60 Ratings8.50 Ratings
Benefit plan administration9.00 Ratings7.80 Ratings
Direct deposit files9.70 Ratings8.80 Ratings
Salary revision and increment management8.80 Ratings7.80 Ratings
Reimbursement management9.70 Ratings7.30 Ratings
Support for external payroll vendors00 Ratings8.20 Ratings
Off-cycle/On-Demand payment00 Ratings8.00 Ratings
Best Alternatives
OnPayPaycor
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.2 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.2 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OnPayPaycor
Likelihood to Recommend
8.7
(0 ratings)
7.3
(0 ratings)
Likelihood to Renew
9.2
(0 ratings)
6.5
(0 ratings)
Usability
8.9
(0 ratings)
7.8
(0 ratings)
Availability
9.1
(0 ratings)
7.1
(0 ratings)
Performance
9.1
(0 ratings)
5.2
(0 ratings)
Support Rating
8.1
(0 ratings)
3.6
(0 ratings)
In-Person Training
-
(0 ratings)
4.0
(0 ratings)
Online Training
-
(0 ratings)
5.0
(0 ratings)
Implementation Rating
9.7
(0 ratings)
5.1
(0 ratings)
Configurability
9.1
(0 ratings)
5.9
(0 ratings)
Ease of integration
9.1
(0 ratings)
4.1
(0 ratings)
Product Scalability
9.1
(0 ratings)
3.3
(0 ratings)
Vendor post-sale
9.1
(0 ratings)
3.0
(0 ratings)
Vendor pre-sale
9.1
(0 ratings)
6.0
(0 ratings)
User Testimonials
OnPayPaycor
Likelihood to Recommend
OnPay works for me as a small business owner. It streamlines HR, Payroll and Employment Tax Filings - and it can be helpful in exploring benefit options with integrated partners. We run payroll for both of our companies through OnPay and haven't had any issues. The employees find it easy to use on their end, as well. The OnPay representatives are extremely proactive and communicate updates/changes in a very timely manner. If you have a substantial number of employees, it may be more efficient to look elsewhere due to cost.
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The Open enrollment tool is excellent. They need to improve the reporting tool and speed up the use of AI. I've seen other system demos and their integration of AI seems sophisticated in comparision to Paycor's. Paycor has integrated some AI into analytics but it lacking in terms of what it can do
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Pros
  • It is easy to add new employees.
  • It is easy to inactivate employees who leave the company.
  • All quarterly and annual reports are completed and filed on a timely basis.
  • Employees have direct online access to their paycheck as well as their W-2.
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  • Onboarding works very well for us with a lot of Self-Service for employees it gives us time back and ensures data accuracy is in the employees control.
  • Recruiting works well because it links to specific jobs and automatically posts jobs when an employee is separated from service.
  • Tax filings work fairly well for us and have always been accurate.
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Cons
  • You can add additional additions or benefit items such as a car allowance. The process required me to contact a representative as that wasn't as easy to navigate.
  • The process for handling additional withholdings for pre-payed taxes required support to ensure the calculations were accurate.
  • Process for on-boarding is a little tricky if you don't start the process from the point of hire. You can add various things easily but it reflects differently in terms of completion of an Employee file.
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  • Administrative/C-Suite level of canned reports and dashboards
  • Displaying company reminders or documents to sign that are urgent in a way that doesn’t allow an employee to clock out until they have completed the task.
  • More options to build an org chart
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Likelihood to Renew
We have used OnPay for a few years now and we do continue to renew our annual use of OnPay. We are only a small organization and although OnPay provides a lot of additional services that larger organizations might ind useful, OnPay still meets our limited requirements of running bi-weekly payroll and submitting our quarterly state and federal tax documents, and at a price that we still find affordable.
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The product is really good overall. The customer service is not the best and the benefits administration is kind of painful. However, the good outweighs the bad. We might get a different benefit admin system that can be integrated into Paycor. My controller doesn't want to switch anything for a [long] time.
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Usability
For a one geography business in a larger metro area not planning to expand tax geographies or do anything other than the same-ol, same-ol, then I think OnPay is great. Their biggest issue is tax support responsiveness - it's simply unacceptable yet they seem to not be concerned about it at all.
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Glitches. So many glitches. The customer service number provides basic troubleshooting, which doesn’t help; some issues take weeks to resolve, with no apparent reason why they occur. The system does not work on Safari. We have dealt with Payroll not working, which has caused a manual payroll to be run. Paycor representatives do not provide any assistance.
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Reliability and Availability
OnPay immediately responds to any of my inquiries.
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I feel like Paycor is always up and running! If they are planning downtime, they communicate it clearly. Every once in a while, I get something that says the system isn't working but it is usually back up within the hour. I typically find by the time that the employees complain about it, that it is resolved within the system.
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Performance
No complaints on OnPay's integration with Xero.
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For the most part, everything moves super fast. There are a few sections (Expense Management) that sometimes take a bit to load correctly. Or if they are interesting, it takes a minute to talk to each other! But reports are quickly downloaded and available! Even data heavy reports run fairly fast!
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Support Rating
They have always solved my problems and answered the questions I had. In the earlier years, they were much better and faster but in recent years there appears to be not as much people available so this results in more email requests.
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I feel like support will transfer you back and forth between departments and put you on hold forever. I believe it is very difficult to see the status of an open ticket. During my experience, it feels like the client has to push all communication and request updates from support regularly.
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In-Person Training
No answers on this topic
The training was helpful and covered the basic functionality of the system, but it did not stand out as exceptional. The presenter was knowledgeable and answered questions appropriately, but much of the content felt focused on standard product features rather than our specific business processes and use cases. I would have liked to see more hands-on exercises, deeper workflow examples, and practical demonstrations tied to real-world scenarios. Overall, the training was good and provided value, but there is opportunity to make it more engaging, more customized to our organization, and more impactful for long-term user adoption.
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Online Training
No answers on this topic
The online training was adequate and covered the core functionality of the platform, but it felt similar to many standard software training libraries available today. The content was easy to access and generally well organized, but it lacked the depth, interactivity, and real-world application needed to make it particularly memorable or impactful. I would have liked to see more role-based learning paths, practical business scenarios, hands-on exercises, and guidance tailored to different user groups. Overall, the training met basic expectations and provided useful information, but it did not differentiate itself from typical web-based training programs offered by most HCM providers.
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Implementation Rating
Easy to implement and easy to convert any other payroll reports to the OnPay system when making the switch
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I've been through a payroll software implementation multiple times in my career, ranging from upgrades to an existing platform to complete replacement of providers. This implementation was the easiest from the standpoint of confidence in my implementation personnel. The implementation consultants at Paycor were AMAZINGLY knowledgeable about the software and offered us advice at every step of the way. We never had any concerns that they didn't know what we wanted or needed.
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Alternatives Considered
OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products that I felt the company could afford was that OnPay had a superior staff of professionals who knew their product and could explain how to use it most clearly.
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The sales team was much better in terms of handling our needs, the products were overall better, and they have an extremely competitive price. We thought that Paycor was the best fit even though they were not the cheapest due to our needs and how they addressed them. It was a tossup between Paylocity and Paycor
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Scalability
OnPay works.
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I gave it a 10 because we only use it across one organization. However, it has allowed us to break it into multiple departments and layers of management. It is also easy for us to utilize across different locations but still under one master company. They have always provided us support when we decide to change something on an organizational level
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Return on Investment
  • Massive time savings. Wonderfully easy to use interface.
  • I've loved the Chat feature. It's provided quick clear direction from your staff for me at times when it was needed.
  • I've had very minimal worry about the tax filings and am grateful for that component of your automation.
  • During the recession we experienced as a result of COVID19 I was particularly grateful we were able to have guidance from your team on how we needed to handle ERC credits. We did run into filing issues there, but were able to resolve them in the end.
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  • By streamlining job postings and candidate tracking Paycor Recruiting has helped shorten the average time to fill for our job postings from an average of 45 days days to 32 days (for certain job postings). This is due to the efficiency of the system when moving candidates through the pipeline.
  • Recruiting costs have lowered due to the systems ability to post openings to multiple job board from one central location. This takes a lot of the administrative burden off recruiters and saves us time on manual follow ups and agency fees.
  • Higher quality candidates! The tools Paycor Recruiting offers has provided the recruiters with a more effective form of evaluation. This leads to more informed decisions which results in better quality hires. When people stay longer this reduces turnover related costs.
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ScreenShots

OnPay Screenshots

Screenshot of full-service payrollScreenshot of multiple pay rates and schedulesScreenshot of employee self-onboarding and org charts, which are built-inScreenshot of an e-signable offer lettersScreenshot of calendars, where PTO is managed and approvedScreenshot of centralized finances, viewed with over 20 reports for analyzing employment-related expenses

Paycor Screenshots

Screenshot of the real-time data insights that support critical business decisions.Screenshot of Paycor's expense reportingScreenshot of the recruiting processes streamlined in PaycorScreenshot of workforce scheduling in PaycorScreenshot of Paycor's mobile app, that allows employees to punch in and out from their phonesScreenshot of the Paycor Home Screen