What users are saying about
10 Ratings
11 Ratings
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Score 9 out of 100
10 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Paymo

Beautiful interface throughout, easy setup, most natural progressions are fluid and easy to use. Browser functionality allows us to use it cross-platform. Very reasonable pricing model as well. We have had a little trouble using Paymo for the entire creative process to have proofs reviewed and approved. Also, have to use external forms to have work submitted from campus.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

OpenText Hightail
8.3
Paymo
7.1
Task Management
OpenText Hightail
8.2
Paymo
8.4
Scheduling
OpenText Hightail
7.6
Paymo
7.4
Workflow Automation
OpenText Hightail
8.0
Paymo
Mobile Access
OpenText Hightail
7.9
Paymo
7.4
Search
OpenText Hightail
9.2
Paymo
Visual planning tools
OpenText Hightail
8.9
Paymo
Resource Management
OpenText Hightail
Paymo
8.0
Gantt Charts
OpenText Hightail
Paymo
8.0
Team Collaboration
OpenText Hightail
Paymo
6.0
Support for Waterfall Methodology
OpenText Hightail
Paymo
5.0
Document Management
OpenText Hightail
Paymo
6.4
Email integration
OpenText Hightail
Paymo
5.1
Timesheet Tracking
OpenText Hightail
Paymo
9.0
Budget and Expense Management
OpenText Hightail
Paymo
7.8

Communication

OpenText Hightail
7.8
Paymo
Notifications
OpenText Hightail
8.0
Paymo
Discussions
OpenText Hightail
8.4
Paymo
Integrates with Gmail and Google Hangouts
OpenText Hightail
7.0
Paymo
Integrates with Outlook
OpenText Hightail
7.6
Paymo

File Sharing & Management

OpenText Hightail
8.5
Paymo
Versioning
OpenText Hightail
7.9
Paymo
Video files
OpenText Hightail
9.3
Paymo
Audio files
OpenText Hightail
9.3
Paymo
Document collaboration
OpenText Hightail
9.7
Paymo
Access control
OpenText Hightail
8.3
Paymo
Advanced security features
OpenText Hightail
9.1
Paymo
Integrates with Google Drive
OpenText Hightail
6.8
Paymo
Device sync
OpenText Hightail
8.0
Paymo

Professional Services Automation

OpenText Hightail
Paymo
8.3
Quotes/estimates
OpenText Hightail
Paymo
8.0
Invoicing
OpenText Hightail
Paymo
9.0
Project & financial reporting
OpenText Hightail
Paymo
8.0

Pros

OpenText Hightail

  • It’s great for sending large-sized art files for print
  • It’s secure and files can be easily tracked
  • I like that it tells you how long it will take for the desired file to upload
Saryia Green | TrustRadius Reviewer

Paymo

  • The ability to code exactly what time I worked on a project enables me to bill clients more accurately and within different minimums, which besides more accurately tracking time, this has been extremely helpful as I negotiate contracts for services and offer different deals with potential clients. Some are billed to the minute, some in 15-minute minimums, and some in 20-minute blocks.
  • The live reports are great, showing time spent in the minimums that I've set, while also including as much detail as I wish to share.
  • I've now started just writing my notes into the tracker, which are then carried into the live reports - this eases my needing to send logs to clients, as well as helping me to keep projects on track.
Daniel Summers Jr | TrustRadius Reviewer

Cons

OpenText Hightail

  • I wish the screen would auto refresh faster, but that could be an issue with our bandwidth or IT pipeline and not the product.
  • I'd like a quicker way to get people up to speed than giving them a link to watch a multitude of videos and tutorials.
Richard Peterson | TrustRadius Reviewer

Paymo

  • It would be really helpful if on the timer tool, they asked you to switch projects when you stop the timer, so it could fill that time in right away for you.
  • I never use the 'My Tasks' because I don't fully understand how to integrate it to be useful to what our purposes are in Paymo. Some Youtube tutorials might be helpful
Kaitlin Berg | TrustRadius Reviewer

Support Rating

OpenText Hightail

No score
No answers yet
No answers on this topic

Paymo

Paymo 8.0
Based on 2 answers
Not quite as quick to respond as I'd like but very helpful either way.
Anonymous | TrustRadius Reviewer

Alternatives Considered

OpenText Hightail

We looked at Dropbox because it's very well known in the industry and widely used. We didn't use it for a couple of reasons. First, our server security presented too many challenges and our IT director nixed the idea. Secondly, a lot of people used DropBox for personal use and we thought it could be confusing to have to navigate between the two choices. Hightail offers a single sign-in that can be shared amongst users so there is never a conflict between personal and professional use.
Lisa Moughan | TrustRadius Reviewer

Paymo

We still use Trello and Slack, but Basecamp and HubSpot are too much for our operation to manage or integrate. Paymo is missing some of the tracking features of HubSpot and isn't as universally used as Basecamp but we've been with them for 8 years and they seem to know what matters most to their user base
Neal Bauer | TrustRadius Reviewer

Return on Investment

OpenText Hightail

  • Team members can view and give feedback on videos, which is very useful.
  • The storage really can't be overstated. It's great.
  • It's generally pretty affordable for how much you can host on their server.
Sarah Bandy | TrustRadius Reviewer

Paymo

  • Gives me more accurate time that I've spent on projects compared to older methods I've used.
  • Has data that I can pull together, for example my boss wanted to know the percentage of time I'd spent working on projects for one client compared to everything else - I was able to give them an accurate percentage.
  • Forces you to stay on top of jobs, which can lengthen the time to complete something
Heather Miller | TrustRadius Reviewer

Screenshots

Pricing Details

OpenText Hightail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Hightail Editions & Modules

Edition
Lite$01
Pro$152
BusinessCustom2
Teams$303
  1. 100MB per file upload
  2. per user, per month
  3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

Paymo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
11.95*

* per user/per month

Paymo Editions & Modules

Edition
Small Office11.951
Business18.951
  1. per user/per month
Additional Pricing Details
Free version available for freelancers.

Rating Summary

Likelihood to Recommend

OpenText Hightail
9.3
Paymo
7.7

Support Rating

OpenText Hightail
Paymo
8.0

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