What users are saying about
17 Ratings
3 Ratings
17 Ratings
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Score 9.3 out of 101
3 Ratings
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Score 9.3 out of 101

Likelihood to Recommend

OpsGenie

OpsGenie excels at being the loudspeaker and single source of truth between applications that alert and applications that track. With its robust integrations and easy to set up escalations, nothing unworthy slips by unnoticed.
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VictorOps

VictorOps alerting is great for any company that wants to have an outsourced alerting system without having to manage it all internally. It has been, honestly, 100% reliable for me and gives me instant alerting whenever an issue comes up with my systems. It makes online alerting and rotation a breeze.
Zachary Zager, MBA profile photo

Pros

OpsGenie

  • The feature which will alert a team member on their phone and ring it, even when the phone settings are set to silent is such a valuable feature for our team!
  • The ability to acknowledge and take action on issues immediately (such as forwarding or alerting others) is also helpful.
  • The dashboard features allow you to control and manage the on call schedule is super helpful.
No photo available

VictorOps

  • Easy Setup
  • Great plug-in for many monitoring services
  • Reliable
Zachary Zager, MBA profile photo

Cons

OpsGenie

  • The Heartbeats UI isn't the most intuitive, being an "Integration" when it really acts like a core feature.
  • The scheduling UI could be a little more intuitive as well. Not bad though.
No photo available

VictorOps

No answers on this topic

Alternatives Considered

OpsGenie

OPsGenie was already chosen when i joined the company so I don't have an answer to this question but surely they must have evaluated PagerDuty.
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VictorOps

Both VictorOps and PagerDuty do a great job at hands-off alerting people of all their systems neeeds. If used properly it allows everyone, devs, ops, and managers to see into the status of the systems and see what systems and processes need to be improved based upon the types and frequencies of alerts one is getting.
Zachary Zager, MBA profile photo

Return on Investment

OpsGenie

  • Time savings with configuration of on call schedules and personnel. Quick and easy to make changes on short notice.
  • We have essentially eliminated the dropped/missed call complaints which used to be routine. Now customers are quickly connected to us hassle free.
Jon Liedtke profile photo

VictorOps

  • Don't have to manage systems
  • Don't have to pay someone to set up and manage complicated alerting systems
  • Easy Setup
Zachary Zager, MBA profile photo

Pricing Details

OpsGenie

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VictorOps

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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