Optimizely Web Experimentation vs. Pega Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Optimizely Web Experimentation
Score 8.6 out of 10
N/A
Whether launching a first test or scaling a sophisticated experimentation program, Optimizely Web Experimentation aims to deliver the insights needed to craft high-performing digital experiences that drive engagement, increase conversions, and accelerate growth.N/A
Pega Platform
Score 7.8 out of 10
N/A
Pega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.
$35
per month per user* (or $0.45 per case**)
Pricing
Optimizely Web ExperimentationPega Platform
Editions & Modules
No answers on this topic
Low-code Factory Edition
$35
per month per user* (or $0.45 per case**)
Standard Edition
$90
per month per user* (or $0.80 per case**)
Enterprise Edition
Custom Quote
Offerings
Pricing Offerings
Optimizely Web ExperimentationPega Platform
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details*500 named user minimum. Additional users available in blocks of 100. Billed annually. Based on a 3-year term. **350,000 cases / year minimum. Additional cases available in blocks of 150,000.
More Pricing Information
Community Pulse
Optimizely Web ExperimentationPega Platform
Features
Optimizely Web ExperimentationPega Platform
Testing and Experimentation
Comparison of Testing and Experimentation features of Product A and Product B
Optimizely Web Experimentation
7.9
163 Ratings
5% below category average
Pega Platform
-
Ratings
a/b experiment testing9.0163 Ratings00 Ratings
Split URL testing8.5135 Ratings00 Ratings
Multivariate testing8.4139 Ratings00 Ratings
Multi-page/funnel testing7.9126 Ratings00 Ratings
Cross-browser testing8.097 Ratings00 Ratings
Mobile app testing8.075 Ratings00 Ratings
Test significance8.4147 Ratings00 Ratings
Visual / WYSIWYG editor8.0133 Ratings00 Ratings
Advanced code editor7.9125 Ratings00 Ratings
Page surveys6.217 Ratings00 Ratings
Visitor recordings8.418 Ratings00 Ratings
Preview mode7.6145 Ratings00 Ratings
Test duration calculator7.7112 Ratings00 Ratings
Experiment scheduler8.2112 Ratings00 Ratings
Experiment workflow and approval7.890 Ratings00 Ratings
Dynamic experiment activation7.574 Ratings00 Ratings
Client-side tests7.996 Ratings00 Ratings
Server-side tests7.250 Ratings00 Ratings
Mutually exclusive tests8.080 Ratings00 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
Optimizely Web Experimentation
8.3
152 Ratings
5% below category average
Pega Platform
-
Ratings
Standard visitor segmentation8.4147 Ratings00 Ratings
Behavioral visitor segmentation7.7122 Ratings00 Ratings
Traffic allocation control9.1144 Ratings00 Ratings
Website personalization7.9111 Ratings00 Ratings
Results and Analysis
Comparison of Results and Analysis features of Product A and Product B
Optimizely Web Experimentation
8.3
149 Ratings
4% below category average
Pega Platform
-
Ratings
Heatmap tool9.313 Ratings00 Ratings
Click analytics8.833 Ratings00 Ratings
Scroll maps8.517 Ratings00 Ratings
Form fill analysis8.072 Ratings00 Ratings
Conversion tracking8.744 Ratings00 Ratings
Goal tracking8.2127 Ratings00 Ratings
Test reporting7.9137 Ratings00 Ratings
Results segmentation7.7103 Ratings00 Ratings
CSV export7.9102 Ratings00 Ratings
Experiments results dashboard8.049 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Optimizely Web Experimentation
-
Ratings
Pega Platform
8.8
62 Ratings
11% above category average
Dashboards00 Ratings9.061 Ratings
Standard reports00 Ratings8.661 Ratings
Custom reports00 Ratings8.660 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Optimizely Web Experimentation
-
Ratings
Pega Platform
7.8
65 Ratings
6% below category average
Process designer00 Ratings8.064 Ratings
Process simulation00 Ratings6.056 Ratings
Business rules engine00 Ratings9.064 Ratings
SOA support00 Ratings9.050 Ratings
Process player00 Ratings9.447 Ratings
Support for modeling languages00 Ratings5.46 Ratings
Form builder00 Ratings9.658 Ratings
Model execution00 Ratings6.055 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Optimizely Web Experimentation
-
Ratings
Pega Platform
9.0
50 Ratings
7% above category average
Social collaboration tools00 Ratings9.050 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Optimizely Web Experimentation
-
Ratings
Pega Platform
4.4
9 Ratings
59% below category average
Content management00 Ratings4.49 Ratings
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User Ratings
Optimizely Web ExperimentationPega Platform
Likelihood to Recommend
8.7
(241 ratings)
5.8
(73 ratings)
Likelihood to Renew
9.5
(51 ratings)
10.0
(7 ratings)
Usability
10.0
(58 ratings)
9.0
(1 ratings)
Availability
10.0
(7 ratings)
-
(0 ratings)
Performance
7.3
(6 ratings)
-
(0 ratings)
Support Rating
10.0
(16 ratings)
10.0
(7 ratings)
Online Training
3.0
(1 ratings)
8.0
(1 ratings)
Implementation Rating
8.0
(11 ratings)
10.0
(1 ratings)
Configurability
6.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.0
(151 ratings)
-
(0 ratings)
User Testimonials
Optimizely Web ExperimentationPega Platform
Likelihood to Recommend
Optimizely
I think it can serve the whole spectrum of experiences from people who are just getting used to web experimentation. It's really easy to pick up and use. If you're more experienced then it works well because it just gets out of the way and lets you really focus on the experimentation side of things. So yeah, strongly recommend. I think it is well suited both to small businesses and large enterprises as well. I think it's got a really low barrier to entry. It's very easy to integrate on your website and get results quickly. Likewise, if you are a big business, it's incrementally adoptable, so you can start out with one component of optimizing and you can build there and start to build in things like data CMS to augment experimentation as well. So it's got a really strong a pathway to grow your MarTech platform if you're a small company or a big company.
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Pegasystems
Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
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Pros
Optimizely
  • The Platform contains drag-and-drop editor options for creating variations, which ease the A/B tests process, as it does not require any coding or development resources.
  • Establishing it is so simple that even a non-technical person can do it perfectly.
  • It provides real-time results and analytics with robust dashboard access through which you can quickly analyze how different variations perform. With this, your team can easily make data-driven decisions Fastly.
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Pegasystems
  • Quick development time. Much of the Pega "rules" are easy to configure and implement.
  • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
  • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
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Cons
Optimizely
  • JavaScript is hard to implement sometimes especially for JQuery elements
  • ROI reporting should be part of the overall experimentation reporting
  • CMP integration: where we can easily show status of test on the HPT request
  • CMS integration
  • More widgets like social proof banners, etc.
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Pegasystems
  • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
  • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
  • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
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Likelihood to Renew
Optimizely
I rated this question because at this stage, Optimizely does most everything we need so I don't foresee a need to migrate to a new tool. We have the infrastructure already in place and it is a sizeable lift to pivot to another tool with no guarantee that it will work as good or even better than Optimizely
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Pegasystems
Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
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Usability
Optimizely
Optimizely Web Experimentation's visual editor is handy for non-technical or quick iterative testing. When it comes to content changes it's as easy as going into wordpress, clicking around, and then seeing your changes live--what you see is what you get. The preview and approval process for sharing built experiments is also handy for sharing experiments across teams for QA purposes or otherwise.
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Pegasystems
Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
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Reliability and Availability
Optimizely
I would rate Optimizely Web Experimentation's availability as a 10 out of 10. The software is reliable and does not experience any application errors or unplanned outages. Additionally, the customer service and technical support teams are always available to help with any issues or questions.
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Pegasystems
No answers on this topic
Performance
Optimizely
I would rate Optimizely Web Experimentation's performance as a 9 out of 10. Pages load quickly, reports are complete in a reasonable time frame, and the software does not slow down any other software or systems that it integrates with. Additionally, the customer service and technical support teams are always available to help with any issues or questions.
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Pegasystems
No answers on this topic
Support Rating
Optimizely
They always are quick to respond, and are so friendly and helpful. They always answer the phone right away. And [they are] always willing to not only help you with your problem, but if you need ideas they have suggestions as well.
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Pegasystems
It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
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Online Training
Optimizely
The tool itself is not very difficult to use so training was not very useful in my opinion. It did not also account for success events more complex than a click (which my company being ecommerce is looking to examine more than a mere click).
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Pegasystems
The online training is an excellent one, but still it is missing hands on development.
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Implementation Rating
Optimizely
In retrospect: - I think I should have stressed more demo's / workshopping with the Optimizely team at the start. I felt too confident during demo stages, and when came time to actually start, I was a bit lost. (The answer is likely I should have had them on-hand for our first install.. they offered but I thought I was OK.) - Really getting an understanding / asking them prior to install of how to make it really work for checkout pages / one that uses dynamic content or user interaction to determine what the UI does. Could have saved some time by addressing this at the beginning, as some things we needed to create on our site for Optimizely to "use" as a trigger for the variation test. - Having a number of planned/hoped-for tests already in-hand before working with Optimizely team. Sharing those thoughts with them would likely have started conversations on additional things we needed to do to make them work (rather than figuring that out during the actual builds). Since I had development time available, I could have added more things to the baseline installation since my developers were already "looking under the hood" of the site.
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Pegasystems
Implementation is totally depend up on the requirement
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Alternatives Considered
Optimizely
The ability to do A/B testing in Optimizely along with the associated statistical modelling and audience segmentation means it is a much better solution than using something like Google Analytics were a lot more effort is required to identify and isolate the specific data you need to confidently make changes
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Pegasystems
We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
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Scalability
Optimizely
We can use it flexibly across lines of business and have it in use across two departments. We have different use cases and slightly different outcomes, but can unify our results based on impact to the bottom line. Finally, we can generate value from anywhere in the org for any stakeholders as needed.
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Pegasystems
No answers on this topic
Return on Investment
Optimizely
  • We're able to share definitive annualized revenue projections with our team, showing what would happen if we put a test into Production
  • Showing the results of a test on a new page or feature prior to full implementation on a site saves developer time (if a test proves the new element doesn't deliver a significant improvement.
  • Making a change via the WYSIWYG interface allows us to see multiple changes without developer intervention.
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Pegasystems
  • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
  • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
  • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
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ScreenShots

Optimizely Web Experimentation Screenshots

Screenshot of AI-Powered Experimentation with Opal:

- Instant Test Ideas: Generates high-quality A/B test ideas based on any goals and audience insights.
- Smarter Experimentation: The AI can suggest impactful variations, reducing guesswork and increasing test velocity.
- More Than Just Ideas: From hypothesis generation to analyzing results, Opal helps optimize every stage of the experimentation process.Screenshot of the Web Experimentation Visual Editor :

- Tweak experiments using the visual editor or dive into custom code when needed.
- Modify elements, update styling, or add dynamic behaviors.
- Ensure perfect variations while keeping control over every detail of the experiment.Screenshot of AI Content Suggestions:

- Generates copy variations to supercharge experiments.
- The AI suggests high-impact messaging for tests when hovering over a field.
- AI-powered content suggestions help skip the brainstorming process.Screenshot of Advanced Audience Targeting:

- Delivers personalized experiences by targeting users based on behaviors, attributes, and real-time conditions.
- Defines precise audience segments using first-party data, geolocation, and device type.
- Can test and optimize for different audience groups to maximize impact and engagement.Screenshot of Custom Templates in the Visual Editor:

- Offers pre-built templates for common test setups.
- Standardized variations and maintains brand integrity with reusable templates.
- Templates can be customized visually or tweak them with code for full flexibility.Screenshot of the Web Experimentation Results Page:

- Data visualizations help interpret experiment performance.
- Displays which variations are winning with built-in statistical significance calculations.
- Results can be filtered by audience segments, events, and conversions to uncover key trends.