Outreach vs. SalesHood

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Outreach
Score 8.2 out of 10
N/A
Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of go-to-market activities and personnel across the revenue cycle. Outreach offers sales engagement, revenue intelligence, and revenue operations functionalities in a unified platform. The software…N/A
SalesHood
Score 8.9 out of 10
N/A
SalesHood headquartered in San Francisco offers their sales enablement tool which contains sales learning and coaching modules, content management with best practice features and guidance as well as to improve collaboration between marketing and sales, and also sales content analytics.
$50
per month
Pricing
OutreachSalesHood
Editions & Modules
No answers on this topic
Add On - Coaching and Content in Salesforce or Microsoft
$10
per user, per month
Add On - Presentation Management
$15
per user, per month
Saleshood
$50
per user, per month
Offerings
Pricing Offerings
OutreachSalesHood
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPricing discounts available with volume and multi-year agreements.
More Pricing Information
Community Pulse
OutreachSalesHood
Top Pros
Top Cons
Best Alternatives
OutreachSalesHood
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Lead411
Lead411
Score 9.1 out of 10
Medium-sized Companies
Groove, a Clari company
Groove, a Clari company
Score 8.7 out of 10
Paperflite
Paperflite
Score 9.7 out of 10
Enterprises
Groove, a Clari company
Groove, a Clari company
Score 8.7 out of 10
Paperflite
Paperflite
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OutreachSalesHood
Likelihood to Recommend
7.9
(202 ratings)
8.8
(15 ratings)
Likelihood to Renew
7.0
(5 ratings)
8.0
(1 ratings)
Usability
9.2
(149 ratings)
-
(0 ratings)
Support Rating
2.3
(20 ratings)
10.0
(2 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
6.0
(2 ratings)
-
(0 ratings)
User Testimonials
OutreachSalesHood
Likelihood to Recommend
Outreach
Outreach is well suited for teams that need to do cold outbound to prospects. It's easy enough to create sequences that will use a variety of touchpoints (email, inMail, call, etc...). It's also easy to share sequences with team members to collaborate and the very best messaging. Outreach's integration over Salesforce and Gmail is also invaluable, without it each team member would probably spend hours per week clicking between tabs just to get to prospect information On the other hand, Outreach is not the best to help you create content, as of this writing there is no AI support. It is also worth noting that Outreach's permission structure can create a lot of confusion for team members and that untangling errors at times can become complex
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SalesHood
[SalesHood] has been helpful during virtual onboarding when the team is not able to get together for in-person trainings. And the ability to test retention is helpful for the user and for management as well. However, it is one of those platforms that takes time out of what a rep does best, which is sell, so it may not be the most well received.
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Pros
Outreach
  • Organization - I know when to make calls/emails/LinkedIn connections without having to overthink anything.
  • Alignment - the colleagues I work with on my accounts can keep tabs on my activity so there is no redundancy or overcommunication.
  • Ease of use - all my contacts are in one place, and sending automated emails I have built in my sequences give me so much time back in my day.
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SalesHood
  • Sales-centric: the platform is literally built for salespeople and with salespeople in mind
  • Collaborative Customer Success: the SalesHood team is SO responsive and always willing to collaborate and brainstorm ideas
  • Easy to Use: They have a fantastic onboarding program to get new admins started and the platform is easy to use.
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Cons
Outreach
  • Customer Service - zero support for small - medium businesses.
  • Billing - billing is messy, and customer service for billing questions is pretty awful (if anyone is ever available).
  • Bounce Rates - our bounce rates are through the roof when using Outreach which isn't a problem we have with HubSpot or Pardot.
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SalesHood
  • Finding a specific training path that I'm looking for can be difficult via browsing. Best way is to use the search bar.
  • I wish there was a way to provide peer feedback. It might be a setting that our team just doesn't use, but it would be nice to see questions that peers have, or places they're struggling and to be able to comment or reach out directly to help.
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Likelihood to Renew
Outreach
I like Outreach, but I do wonder about new competitors that are 25-50% less expensive.
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SalesHood
IT has been useful and better than some of the other tools we have used.
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Usability
Outreach
The ease of use for outreach is next to none. Everything is clearly explained, you can hop on a call with their support team whenever, and it effortlessly integrates into your computer. You can do everything you need sales related on it, and the learning curve is small. I'd recommend it as a first and last CRM.
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SalesHood
No answers on this topic
Support Rating
Outreach
The overall support of Outreach has been great. Whenever I have a problem, they were quick to fix it and typically respond within one business day. I don't typically have many requests for support because a lot of my questions can be answered through their knowledge panel. They have been fantastic to work with overall.
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SalesHood
Our CSM at SalesHood is always responsive to us, we see the support team respond to our queries quickly, and even the CEO Elay Cohen is entirely plugged in. If an in-app NPS score is rendered that looks to be unfavorable, they reach out to understand why and to see if they can help turn the experience around if it's education or enhancement that's needed. It's a great team there to support you.
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Online Training
Outreach
Lots of attention from the Outreach training team, with a great willingness to customize to our needs. To be clear, you get out what you put in. If you don't work with them, you'll get cookie-cutter training. But we asked for a lot of customization, and they delivered what we asked for.
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SalesHood
No answers on this topic
Implementation Rating
Outreach
Although we required a special setup, the process was quick. But we paid a lot for the implementation and didn't use 33% of the hours we purchased.
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SalesHood
No answers on this topic
Alternatives Considered
Outreach
We found that Outreach was superior to Salesloft and Gong, and a better fit for our organization for the following reasons:
  • User interface and overall experience: it's just a cleaner platform and easier to work in than the other two.
  • Feature set: the other two tools had more bells and whistles, but sometimes less is more, and the core functionality of Outreach is preferable.
  • Integration with Salesforce
  • Price
  • Customer support and training options are superior on Outreach
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SalesHood
I chose SalesHood because I knew the team is amazing based on my past relationship with them, and because I knew the features met the needs my organization had. They may not have had all the frills that other vendors have, but we didn't need frills. We needed functionality and flexibility.
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Return on Investment
Outreach
  • The huge positive impact it had was the team not needing to spend as much time as disengaged opps as they were engaged ones. We were able to set sequences to work with them while the team could focus on generating new leads or converting Opps.
  • For an AE - post demo communication is important. With templates and snippets we could just click a few buttons and have a really nice email sent out with the relevant information and then the next several steps already planned out. This freed up time for us and even allowed us to take calls a lot sooner after demo's then before. For busy days this was very helpful.
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SalesHood
  • Provides proof to executive management and shareholders - the value that training and enablement brings to the organization
  • Ability to quickly create trainings and roll them out to the target audience with deadlines
  • Tracking also provides the ability of the enablement team to identify gaps and adjust accordingly
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ScreenShots

Outreach Screenshots

Screenshot of Help reps engage buyers with personalized interactions throughout their buying journey. Orchestrate all key sales activities — like emails, phone calls, social media touches — utilizing proven playbooks & messaging.Screenshot of Outreach Kaia - AI-powered virtual assistant that joins live meetings, captures real-time transcription, and delivers on-demand confidence with competitive and product details in the moment.Screenshot of Outreach Commit delivers real-time pipeline analysis and buyer engagement signals to bring science to the art of forecasting, enabling revenue leaders to go from guessing the future to changing it with recommended actions.Screenshot of Outreach Everywhere - Outreach is everywhere work happens, including Gmail and Salesforce.com.Screenshot of Outreach Success Plans provide complete visibility into a team’s deals at both a granular and big-picture level.Screenshot of Reporting - To improve results with actionable insights. Know the times, channels and sequences that reach prospects best.