What users are saying about
62 Ratings
62 Ratings
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Score 6.8 out of 101

Likelihood to Recommend

Paychex Flex

I would say that it's completely great for simple things. Accessing your paystubs, looking at your current information, verifying easy changes like address, name changes, etc.. that works great. I would say that Paychex feels limited with it's functionality on the end user side, however it isn't necessarily a bad thing. If you're trying to stay lean and light for a system, I'd highly recommend it. If you need more in depth functionality from a payroll system, it seems like other solutions would be better.
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Feature Rating Comparison

Human Resource Management

Paychex Flex
4.2
Employee demographic data
Paychex Flex
6.5
Employment history
Paychex Flex
4.4
Job profiles and administration
Paychex Flex
4.9
Workflow for transfers, promotions, pay raises, etc.
Paychex Flex
4.2
Organizational charting
Paychex Flex
1.0
Organization and location management
Paychex Flex
2.5
Compliance data (COBRA, OSHA, etc.)
Paychex Flex
6.1

Payroll Management

Paychex Flex
7.1
Pay calculation
Paychex Flex
7.5
Benefit plan administration
Paychex Flex
7.0
Direct deposit files
Paychex Flex
7.9
Salary revision and increment management
Paychex Flex
7.5
Reimbursement management
Paychex Flex
5.8

Leave and Attendance Management

Paychex Flex
7.6
Approval workflow
Paychex Flex
7.9
Balance details
Paychex Flex
6.7
Annual carry-forward and encashment
Paychex Flex
8.1

Employee Self Service

Paychex Flex
6.7
View and generate pay and benefit information
Paychex Flex
8.2
Update personal information
Paychex Flex
8.0
View company policy documentation
Paychex Flex
6.5
View job history
Paychex Flex
4.0

Asset Management

Paychex Flex
4.1
Tracking of all physical assets
Paychex Flex
4.1

HR Reporting

Paychex Flex
4.9
Report builder
Paychex Flex
4.1
Pre-built reports
Paychex Flex
4.3
Ability to combine HR data with external data
Paychex Flex
6.2

Onboarding

Paychex Flex
4.5
New hire portal
Paychex Flex
4.1
Manager tracking tools
Paychex Flex
4.9

Recruiting / ATS

Paychex Flex
8.2
Job Requisition Management
Paychex Flex
8.3
Company Website Posting
Paychex Flex
8.3
Publish to Social Media
Paychex Flex
8.3
Job Search Site Posting
Paychex Flex
8.3
Duplicate Candidate Prevention
Paychex Flex
8.0
Applicant Tracking
Paychex Flex
8.3
Notifications and Alerts
Paychex Flex
8.3

Pros

Paychex Flex

  • It is easy to use!
  • Before you submit payroll, you can run a report to easily check that you have entered everything correctly. This feature has been invaluable.
  • Peace of mind when it comes to taxes. Paychex withholds all the appropriate taxes for both the employee and employer and then files them when the appropriate government entries. Our business is located in Ohio, which has a complex tax structure including both state and local taxes. Paychex has saved me so much time and stress.
  • I have been impressed by the customer service. I have a dedicated payroll specialist who I can contact with any questions I have. She has always been very helpful any time I have had weird situations or questions.
Erin Sutter profile photo

Cons

Paychex Flex

  • I wish that Paychex Flex tracked pay increases. That is the only thing that I liked better about our previous payroll provider. Our previous payroll provider had a tab that showed an employee's pay history and the date of each raise.
Erin Sutter profile photo

Likelihood to Renew

Paychex Flex

Paychex Flex 8.8
Based on 3 answers
Because it makes the part of my job that includes payroll very easy.
Joretta Fletcher profile photo

Usability

Paychex Flex

Paychex Flex 8.2
Based on 1 answer
It works for me and takes all the stress out of payroll. They also do all the reporting.
Sheri Smallwood profile photo

Alternatives Considered

Paychex Flex

I have always used Paychex for my payroll processing.
Joretta Fletcher profile photo

Return on Investment

Paychex Flex

  • Paychex has saved our company a lot of time by completing all of our payroll requirements so an employee didn't have to take the time and research to do it all themselves.
  • Paychex has saved us money by accurately calculating our payroll taxes and liabilities, as well as paying them on time, preventing our company from accruing any additional taxes or penalties.
Joretta Fletcher profile photo

Pricing Details

Paychex Flex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
Additional Pricing Details

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