Personio vs. TriNet

This software could be of great help to many companies to keep an orderly manner and in the same control panel, all the management of their employees. Perfect for human resources departments that want to automate tedious tasks, with the guarantee that they will be well executed.

Incentivized

TriNet is great for a small organization with a remote workforce. A predominate feature is the depth and breadth of health/dental/vision/life and similar benefits the employees can select from that allows them to pick carriers that are top in their own state. Having PEO partner is helpful in more strenuous human resources issues and its nice to share responsibility for items like COBRA or writing a handbook or similar within a small org and utilize this for outsourcing

Incentivized

• Allows automatic posting of job offers on different sites and portals to find the perfect candidates for available vacancies.
• It has employee tracking tools, such as attendance and absence tracking, as well as time monitoring of working hours and overtime.
• Payroll management is very complete and is done quickly and almost automatically, as it enters hours worked, overtime and absences, with an accurate calculation to avoid errors.

Incentivized

• Adding a candidate to the ATS by their resume.
• Being able to link our website (open positions) with the link given by TriNet to seamlessly send candidates to apply for positions through LinkedIn.
• Being able to find a candidate per job through the Trinet's ATS.

Incentivized

• Some processes could be more automatic or with fewer clicks, for example, role-based authorization, which, although a security feature, could be simplified.
• It is a fairly intuitive and navigable software, but because it is so complete, it has different modules, tools, and functions that can make its learning curve steep.
• Some attributes at the time of payroll cannot be changed or customized.

Incentivized

• Ability to calculate Payroll By State For Some of the Reports I need to run.
• Lock IN Conversion Rate Earlier. It is always a problem when I run the payroll expecting one conversion rate and then find a different conversion rate when the payroll is actually run for Canada.
• I liked having an assigned person to my account. Debra Ford was amazing, but I know that TriNEt moved to a more decentralized model.

Incentivized

The only reason this is not a 10 is that the PEO market is very competitive and as the President of the company I feel obligated to listen to other options. That being said, it will be very difficult for anyone to unseat TriNet as I ma veery pleased with them

Incentivized

Compared to other PEOs we have used, the TriNet platform is both powerful and user friendly. Both the employee and admin views are extremely easy to navigate and, with the exception of time off tracking, we only hear positive feedback from employees. Overall, it is a solid and versatile platform.

Incentivized

They used to be really good at this when I had a dedicated person. Now that it's a general customer service account, it's really gone downhill and I don't get responses at all sometimes

Incentivized

Pages load at a speed that isn't too fast or too slow. I never have to wait long, but it's not instantaneous

Incentivized

We don't need to use the Customer Service features often, but when we do, the team is quick to respond and very knowledgeable about our needs. Once again, making our time in the system minimal allows us to focus on growing our business.

Incentivized

it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate

Incentivized

it was good, but now I haven't done much and since they changed their model, it's a lot harder to deal with. We're talking online training of the trinet platform and not the online training they provide, right? Their online training is ok, and is unfortunate that there is a totally separate model for training that costs extra when we would only watch one or two things. However, the mandatory sexual harassment training is actually pretty good, it was just a little clunky

Incentivized

not applicable as I implementation was done 5 years ago and have no recollection of the details of the process. Above it says to skip question if not involved in the process but it will not allow me to skip it as it states explanation requitred thus making this process extremely frustrating.

Incentivized

Compared to Zenefits, I would never hire Zenefits again. Their customer support is nonexistent. I often felt that they really didn't care about my company. After migrating to TriNet, it was night and day. Employees are more satisfied with the online and mobile tools TriNet offers, the benefits are better, etc.

Incentivized

For the size of our company, Trinet is perfect.

Incentivized

• This program is complete, so it allows to have all the human resources management in the same panel, along with all the information of the employees, which streamlines the activities of the department, making us more productive. Employees feel more satisfied with our performance, and we have considerably lowered payroll complaints.

Incentivized

• TriNet offers many benefit plans to our employees which are spread out across the country. A wide variety of offerings allows our employees more choices to make the best decision for their family.
• TriNet does not offer help with our EEO reporting for our Veteran status. They may in the future be able to update the platform, but currently, this data is not a required question for the employees and it isn't possible for us to make it a required question when the employees log in.
• We have worked through our initial problems with payroll processing and are now much more efficient. Having a great team of people to work with at TriNet has made all the difference!

Incentivized