PinPoint Document Management Software (DMS) vs. Sitetracker vs. UKG Ready

Pinpoint is great if you have a lot of documents that need to be organized in a specific way. It works really well for our organization which has to go through an annual audit. Anything the auditors might need can be easily found and emailed to them with only a few clicks of the mouse rather than digging through file cabinets and storage boxes

Incentivized

So Sitetracker is a future-proof cloud platform built on Salesforce to benefit from smarter document management, machine learning, enterprise-grade security, and more. And that's how it has made the ecosystem quite complete by introducing various feature sets for the construction process, and it has included AI Reports and Insights which are really helpful. The overall product engineering is an absolute treat for all the users, as most of the features are built keeping the target audience in mind.

Incentivized

I might recommend UKG to a larger organization than ours. The complexity is rich, but perhaps it is too powerful a tool for what we need. That or it's a bit messy in its construction, having so many tools available but difficult to find or not working appropriately. UKG Ready processes payroll efficiently and with ease, but unless you are using a simple accounting platform it may not be able to easily integrate with yours

Incentivized

• Workflows
• Document searching
• customization

Incentivized

• Management of large-scale projects in one place
• Data analytics, reporting, & performance tracking
• System administration
• Customized OOB templates which eliminate the need of coding experience

Incentivized

• Support—UKG support, from the Account Managers to CSMs to Ready Support, is amazing. They are always willing to help!
• Documentation—UKG has built-in online documentation, which is a live, easy-to-use version of a very lengthy manual.
• Ease of use- the system is intuitive, easy to train others to use.

Incentivized

• I would like to see more functionality with the contact manager system
• We still haven't been able to master the automatic filing feature
• It is difficult to make changes to the setup after you have been using it a while, kind of stuck with the way you organize things.

Incentivized

• So the availability of the platform should be more, i.e. it should give support for desktop, android and iOs apps with smartwatch widget support also
• The AI generated reports can be bit drilled down and made more user friendly as there are a lot of data so it can easily be quite wholesome for someone new.
• The overall speed of the application can be improved and it should have data centers in different regions too for faster delivery of services.

Incentivized

• We have had ongoing issues with our accruals.
• Auto generate timesheets in the "Team Timesheets" view.
• Granting manager access is cumbersome - access needs to be given in multiple places.
• The sync between Pro and Ready in my opinion is terrible and needs much improvement.
• Auto assign Employee Time Zones based on work location.

Incentivized

We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG

Incentivized

It does take some time to learn about all of the features and systems within Pinpoint. It is also slightly difficult to set up, however, we have invested a lot of time into making it work for our organization and we don't regret that investment at all. The Pinpoint staff has always been very helpful and accommodating to anything we need.

Incentivized

UKG is the platform with the best overall usability on both an admin and user side. Employees find it easy to update personal information, the dashboards are clear and easy to follow, and the navigation of it is also easy to follow. Overall my favorite platform to use and learn more about.

Incentivized

The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.

Incentivized

We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.

Incentivized

The support team with Pinpoint is wonderful. I have always had all of my questions answered in a very timely manner by someone who knows my system and understands our goals. I always feel listened to and our problems are taken care of. I enjoy the option to email for assistance or jump on a quick conference call to talk about an issue

Incentivized

Because they worth it and actually they are just the best for my job

Incentivized

If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.

Incentivized

Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.

Incentivized

Pretty good online training, you have many how to options and can watch them several times. It can be hard at times to dig through the amount of data online but can usually find what you are looking for. Also you can download documentation for setting up the profiles and policies.

Incentivized

Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.

Incentivized

Better use case scenarios, better industry experience and better leverage on task and document Management. Integrated seamlessly with our ERP system (Oracle) for budget, costs tracking and forecasting of project phases and the overall project as well.

Incentivized

We currently use Paycom and are extremely dissatisfied with the lack of functionality and poor customer service. Rippling and ADP were other vendors we evaluated who performed well and offer a lot of functionality but we decided UKG was the best fit for our needs now and to scale with our strategic growth plans.

Incentivized

Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.

Incentivized

• Saves time
• Saves money
• Increased audit performance

Incentivized

• It has helped us with management of projects with more productivity and smartly.
• Increased our overall productivity 10X which transformed into ROI.
• Made our process streamlined.

Incentivized

• This is basic, but we finally know how many employees we have! It sounds ridiculous, but prior to UKG Ready we were on a payroll system that's reports were only as accurate as the last payroll cycle, so they were always 2 weeks behind and static. UKG Ready allows for realtime, daily reporting of information.
• We are able to get salary data for our various locations to be able to compare them to each other, as well as across our "competitors" and external competition.
• The data provided allows us to be able to understand the trends at individual locations including attrition, advancement, raise information, and other data points that we haven't historically done comparisons on
• We can see the demographic and geographical information for our employees and the benefits that they elect