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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pipefy

    Score7.5 out of 10
    N/APipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.

    $22

    per month

    SAP Business Technology Platform

    Score8.6 out of 10
    N/ASAP Business Technology Platform (SAP BTP) is the company's Platform-as-a-Service (PaaS) offering, that brings together intelligent enterprise applications with database and data management, analytics, integration and extension capabilities into one platform for both cloud and hybrid environments, including hundreds of pre-built integrations for SAP and third-party applications.N/A
    Pricing
    PipefySAP Business Technology Platform
    Editions & Modules
    Business
    $22
    per user, per month*
    Enterprise
    $36
    per user, per month*
    Unlimited
    Custom
    Starter
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    PipefySAP Business Technology Platform
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*Discounts available for annual billing.—
    More Pricing Information
    Community Pulse
    PipefySAP Business Technology Platform
    Considered Both Products
    Pipefy
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    8 Answers
    97%
    Would buy again
    808 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    95%
    Delivers good value for the price
    586 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    97%
    Happy with the feature set
    804 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    87%
    Lived up to sales and marketing promises
    417 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    90%
    Implementation went as expected
    609 Answers
    Features
    PipefySAP Business Technology Platform
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of Pipefy and SAP Business Technology Platform
    Feature
    Pipefy
    -
    Ratings
    SAP Business Technology Platform
    7.6
    818 Ratings
    2% below category average
    Ease of building user interfaces00 Ratings8.0782 Ratings
    Scalability00 Ratings8.1780 Ratings
    Platform management overhead00 Ratings7.4739 Ratings
    Workflow engine capability00 Ratings7.7655 Ratings
    Platform access control00 Ratings7.6748 Ratings
    Services-enabled integration00 Ratings8.0735 Ratings
    Development environment creation00 Ratings7.9723 Ratings
    Development environment replication00 Ratings7.7631 Ratings
    Issue monitoring and notification00 Ratings7.0714 Ratings
    Issue recovery00 Ratings6.7633 Ratings
    Upgrades and platform fixes00 Ratings7.4677 Ratings
    Best Alternatives
    PipefySAP Business Technology Platform
    Small Businesses
    airSlate WorkFlow
    Score10 out of 10
    IBM Cloud Foundry
    Score8.5 out of 10
    Medium-sized Companies
    Microsoft Power Automate
    Score8.5 out of 10
    IBM Cloud Private
    Score9.6 out of 10
    Enterprises
    Microsoft Power Automate
    Score8.5 out of 10
    AWS Elastic Beanstalk
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PipefySAP Business Technology Platform
    Likelihood to Recommend
    8.2
    (10 ratings)
    8.4
    (771 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (38 ratings)
    Usability
    -
    (0 ratings)
    7.9
    (751 ratings)
    Availability
    -
    (0 ratings)
    8.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    5.1
    (4 ratings)
    Support Rating
    9.5
    (2 ratings)
    7.3
    (503 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.9
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.6
    (15 ratings)
    Configurability
    -
    (0 ratings)
    5.8
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    4.6
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    7.4
    (4 ratings)
    Product Scalability
    -
    (0 ratings)
    6.6
    (4 ratings)
    Professional Services
    -
    (0 ratings)
    3.2
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    2.3
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    2.4
    (2 ratings)
    User Testimonials
    PipefySAP Business Technology Platform
    Likelihood to Recommend
    Pipefy
    Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.
    Incentivized
    Read full review
    SAP
    If you want to use a well-designed SAP technology to shift into the cloud, you will be more than satisfied with the BTP services overall. There are some improvements for beginners to help them get a better overview of what to do and how to start with their account. My recommendation is to take a foundation training course from the SAP learning hub to prepare for the first steps.
    Incentivized
    Read full review
    Pros
    Pipefy
    • Flexibility on process management.
    • Internal automations and connections to different data bases and boards.
    • Easily connection with external programs through API's.
    Incentivized
    Read full review
    SAP
    • It is very easy to use.
    • All the documentation around it is geared towards the enterprise use case, unlike some other hyperscalers' platforms.
    • The SAP Business Technology Platform is very good because it's got the SAP customer and their business processes in mind. Probably my favorite thing about it is how easy it is to get up and running with a new use case and how well it natively connects to an SAP solution.
    Incentivized
    Read full review
    Cons
    Pipefy
    • I would like to be able to add a due date without a time attached.
    • I would like to see completed tasks be deleted after a set amount of time.
    Incentivized
    Read full review
    SAP
    • The Automation Integration service has some outdated workflows
    • New services should be available as entitlements as soon as they are released for a particular region without having to buy them from SAP for zero dollars
    • Any subaccount should be able to change the IAS tenant. Currently, if you set it up for a particular IAS, you cannot change to another tenant and are required to recreate the services in a new subaccount.
    Incentivized
    Read full review
    Likelihood to Renew
    Pipefy
    No answers on this topic
    SAP
    Seamless integration with external system and dashboard to monitor the data flow and analysis are very essential for the business. The way the product is designed and modelled lead to minimum business disruptions. Adopting to the new and modern technology was easy. Keeping the central system as clean and adopting project bases development are advantages.
    Incentivized
    Read full review
    Usability
    Pipefy
    No answers on this topic
    SAP
    Okay, so the content that we have built on the platform is limited to specific testing on the iFlows within integration suite. The visualization layer is nice to use and helps with the design elements, however with developers that are more used to markup languages, it doesn't have the same CLI type feel when you want it. Perhaps the majority of users are that deep, but other platforms have a better CLI type developer experience.
    Incentivized
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    Reliability and Availability
    Pipefy
    No answers on this topic
    SAP
    Services are generally available
    Incentivized
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    Support Rating
    Pipefy
    Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept
    Incentivized
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    SAP
    The biggest problem we ran into was communication between SAP Business Technology Platform and onsite resources. Unfortunately our SAP Business Technology Platform and Cloud systems are under different customer numbers. I constantly had to open tickets under each customer number because I was unsure of where the issue lied. And having to create a dummy ticket for our ECC systems to open the ECC connections for another ticket under the Cloud customer is a pain.
    Incentivized
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    Online Training
    Pipefy
    No answers on this topic
    SAP
    Training material in Developers Community or from Learning hub are really good... also most of the time we route through Discovery center... so materials provided by SAP is really good.
    Incentivized
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    Implementation Rating
    Pipefy
    No answers on this topic
    SAP
    Having a full cloud native environment for devlopment of microservices and digitals solutions while having standardized access to our core data on SAP via cloud connector is one of the main benefits of using BTP over others hypervisors. BTP is the standard hyperscaler as soon as something relies on data from SAP systems in our company now
    Incentivized
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    Alternatives Considered
    Pipefy
    We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.
    Incentivized
    Read full review
    SAP
    SAP Concur allows our staff to book, reimburse and remain spend audit compliant. Our Concur system takes feed from Workday and interacts with Credit card vendor. It also makes posting to Accounting and does clearing. SAP Business Technology Platform helped in establishing connection with all these different tools in real time. It helps in getting paid to the card service provider through our Bank through interface, which is built on SAP Business Technology Platform.
    Incentivized
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    Scalability
    Pipefy
    No answers on this topic
    SAP
    It's scalable
    Incentivized
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    Return on Investment
    Pipefy
    • Our processes are more organized and we are not missing any steps.
    • We are able to touch base with customers easier since we have all potential/missed clients in one pipe, with automated alerts (i.e. it has been 60 days since contact with this customer).
    • We are able to keep track of customer billing changes easier.
    Incentivized
    Read full review
    SAP
    • As we are on public cloud, we haven't had many break issues due to being standardized.
    • Project management and expectations working with developers has been overwhelmingly positive and improved.
    • Improved connectivity with us migrating to other SAP products and easier/more mainstream integration methods.
    Incentivized
    Read full review
    ScreenShots

    SAP Business Technology Platform Screenshots

    Screenshot of SAP Build Process Automation, an SAP BTP service