Piwik PRO vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Piwik PRO
Score 8.6 out of 10
N/A
Piwik PRO Analytics Suite is an advanced platform providing a suite of modules centered around analytics that connects with other parts of the client’s tech stack. Piwik PRO Analytics Suite unifies marketing insights, provides a comprehensive view of performance, and facilitates data-driven actions to achieve better results. It offers multiple flexible hosting options and ensures compliance with strict data protection laws, including the GDPR, CCPA, PIPEDA, and…
$36
per month
SAP Sales Cloud
Score 8.5 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
Piwik PROSAP Sales Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Piwik PROSAP Sales Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Piwik PROSAP Sales Cloud
Features
Piwik PROSAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Piwik PRO
-
Ratings
SAP Sales Cloud
8.3
140 Ratings
7% above category average
Customer data management / contact management00 Ratings8.4135 Ratings
Workflow management00 Ratings8.5136 Ratings
Territory management00 Ratings8.0121 Ratings
Opportunity management00 Ratings8.6133 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.1128 Ratings
Contract management00 Ratings8.1126 Ratings
Quote & order management00 Ratings8.5126 Ratings
Interaction tracking00 Ratings8.5127 Ratings
Channel / partner relationship management00 Ratings8.3123 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Piwik PRO
-
Ratings
SAP Sales Cloud
8.5
120 Ratings
11% above category average
Case management00 Ratings8.3115 Ratings
Call center management00 Ratings8.8105 Ratings
Help desk management00 Ratings8.5107 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Piwik PRO
-
Ratings
SAP Sales Cloud
8.1
124 Ratings
5% above category average
Lead management00 Ratings8.1123 Ratings
Email marketing00 Ratings8.1107 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Piwik PRO
-
Ratings
SAP Sales Cloud
8.2
134 Ratings
7% above category average
Task management00 Ratings8.1127 Ratings
Billing and invoicing management00 Ratings8.2106 Ratings
Reporting00 Ratings8.3124 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Piwik PRO
-
Ratings
SAP Sales Cloud
8.3
132 Ratings
9% above category average
Forecasting00 Ratings8.2123 Ratings
Pipeline visualization00 Ratings8.6124 Ratings
Customizable reports00 Ratings8.1128 Ratings
Customization
Comparison of Customization features of Product A and Product B
Piwik PRO
-
Ratings
SAP Sales Cloud
8.1
130 Ratings
6% above category average
Custom fields00 Ratings8.0130 Ratings
Custom objects00 Ratings7.9124 Ratings
Scripting environment00 Ratings8.4107 Ratings
API for custom integration00 Ratings8.0116 Ratings
Security
Comparison of Security features of Product A and Product B
Piwik PRO
-
Ratings
SAP Sales Cloud
9.0
133 Ratings
7% above category average
Single sign-on capability00 Ratings9.1126 Ratings
Role-based user permissions00 Ratings8.9127 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Piwik PRO
-
Ratings
SAP Sales Cloud
8.8
93 Ratings
17% above category average
Social data00 Ratings8.693 Ratings
Social engagement00 Ratings8.989 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Piwik PRO
-
Ratings
SAP Sales Cloud
8.3
110 Ratings
11% above category average
Marketing automation00 Ratings8.2106 Ratings
Compensation management00 Ratings8.589 Ratings
Platform
Comparison of Platform features of Product A and Product B
Piwik PRO
-
Ratings
SAP Sales Cloud
8.2
115 Ratings
9% above category average
Mobile access00 Ratings8.2115 Ratings
Best Alternatives
Piwik PROSAP Sales Cloud
Small Businesses
StatCounter
StatCounter
Score 9.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Siteimprove
Siteimprove
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Optimal
Optimal
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Piwik PROSAP Sales Cloud
Likelihood to Recommend
8.2
(7 ratings)
8.3
(151 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(14 ratings)
Usability
-
(0 ratings)
7.0
(9 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
10.0
(1 ratings)
6.0
(13 ratings)
Online Training
-
(0 ratings)
9.1
(3 ratings)
Implementation Rating
-
(0 ratings)
7.9
(3 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
8.5
(111 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Piwik PROSAP Sales Cloud
Likelihood to Recommend
Piwik PRO
Piwik Pro Core is especially perfect for smaller businesses that want to have an alternative to Google's ecosystem. You can do a lot of the great stuff you can do with GA UA and GA4. But it still needs some tweaking. Especially for some bigger companies who have a lot of events, it would be great to have some smaller payment steps, as of right now it can be quite steep for some companies to pay the bill if you go above 500.000 events per month. Nevertheless, I believe this is one of the better options available when data ownership and privacy come to mind.
Read full review
SAP
1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
Read full review
Pros
Piwik PRO
  • Manage all campaigns and increase large volumes of data.
  • It has an excellent activity panel through which you can have complete visibility of each activity you carry out.
  • It's great to track all interactions between users and track all conversions.
Read full review
SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
Read full review
Cons
Piwik PRO
  • Filtering: ip ranges, hostnames, regex. These are a few things that aren't possible like we are used to.
  • Tag Manager: not all tags/triggers are possible yet to what we are used to.
  • Are more progressive payment model: more little steps to buy a plan.
  • Custom dimensions: they weren't available but are now. But they aren't that user friendly yet as I'm used to.
Read full review
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
Read full review
Likelihood to Renew
Piwik PRO
No answers on this topic
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
Read full review
Usability
Piwik PRO
No answers on this topic
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
Read full review
Reliability and Availability
Piwik PRO
No answers on this topic
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Read full review
Support Rating
Piwik PRO
We had to contact the support several times in the beginning and they really took their time to explain the different functions in detail. So in terms of support I can definitely recommend Piwik PRO.
Read full review
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
Read full review
Online Training
Piwik PRO
No answers on this topic
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
Read full review
Implementation Rating
Piwik PRO
No answers on this topic
SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
Read full review
Alternatives Considered
Piwik PRO
Piwik Pro's support for multiple sites saved me a lot of time. To view reports from numerous client sites, I'll have to access a single dashboard. Its digest reports save time and are simple enough for non-technical executives to understand. It gives us access to information about individual users that Google doesn't allow us to see as a whole. It will allow users to express their desires more clearly. As a result, this one is significantly more useful compared to other tools.
Read full review
SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
Read full review
Scalability
Piwik PRO
No answers on this topic
SAP
We can effectively manage sales and achieve scalable segmentation and targeting with SAP Sales Cloud, all with little training required. The program is incredibly user-friendly and enables additional ERP system integration. The automated authorization system, which has made permissions management easier and can be implemented in the cloud by several cloud service tenants—each of whom is a cloud service provider—was something I really appreciated. For users who don't want to click on three links to launch each relevant CRM program, this is quite helpful.
Read full review
Return on Investment
Piwik PRO
  • We have obtained a good impact both economically and in data integration.
  • It has allowed us to collect and analyze all the data of our clients, and to create groups that allow us to divide potential clients and make personalized messages.
  • We use the Enterprise plan because it provides us with the necessary tools and unlimited features.
Read full review
SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
Read full review
ScreenShots

Piwik PRO Screenshots

Screenshot of the Piwik PRO customer data platformScreenshot of a core reportScreenshot of the dashboardScreenshot of a funnel reportScreenshot of a user flow reportScreenshot of the tag manager

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization