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Top Rated
1318 Ratings
48 Ratings
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Score 8.8 out of 100

Webex Meetings

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Top Rated
1318 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Polycom RealPresence Group Series

While expensive, you can't compare the cost and time of people flying all over the globe to have in-person meetings when 95% of the time they can be done between a RealPresense.... even more so in today's post-pandemic world. You just get such a better video and audio experience than a Teams meeting.We were also able to connect our RealPresence to Teams so that you can join a meeting and choose whether to join it from your desk with Teams or from a conference room with a Real Presence. This solved 2 issues for us in that there's now a simple link on the Real Presence to join a meeting instead of making a direct phone call to another RP device, and for meetings with 1 or 2 people from a site, they can now join this meeting from their desk and free up the conference room for a large meeting.
Curt Sminkey | TrustRadius Reviewer

Webex Meetings

The use cases for Cisco Webex Meetings:1. Meetings (Business, Casual, Personal, Office) - This software is best suited for meetings because of the features like Immersive Share, Noise Reduction, and Sound Enhancement. 2. Webinars or View-only interactions - It can be hosted on Webex or live on Facebook, and can be hosted with crystal clear audio with HD video.
Siddhant Tripathi | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Polycom RealPresence Group Series
Webex Meetings
8.1
High quality audio
Polycom RealPresence Group Series
Webex Meetings
8.5
High quality video
Polycom RealPresence Group Series
Webex Meetings
8.4
Low bandwidth requirements
Polycom RealPresence Group Series
Webex Meetings
7.4
Mobile support
Polycom RealPresence Group Series
Webex Meetings
8.1

Screen Sharing

Polycom RealPresence Group Series
Webex Meetings
8.5
Desktop sharing
Polycom RealPresence Group Series
Webex Meetings
8.8
Whiteboards
Polycom RealPresence Group Series
Webex Meetings
8.2

Online Meetings / Events

Polycom RealPresence Group Series
Webex Meetings
8.3
Calendar integration
Polycom RealPresence Group Series
Webex Meetings
8.5
Meeting initiation
Polycom RealPresence Group Series
Webex Meetings
8.4
Integrates with social media
Polycom RealPresence Group Series
Webex Meetings
7.5
Record meetings / events
Polycom RealPresence Group Series
Webex Meetings
8.6
Slideshows
Polycom RealPresence Group Series
Webex Meetings
8.6

Online Events Collaboration

Polycom RealPresence Group Series
Webex Meetings
8.4
Live chat
Polycom RealPresence Group Series
Webex Meetings
8.4
Audience polling
Polycom RealPresence Group Series
Webex Meetings
8.5
Q&A
Polycom RealPresence Group Series
Webex Meetings
8.4

Online Events Security

Polycom RealPresence Group Series
Webex Meetings
8.4
User authentication
Polycom RealPresence Group Series
Webex Meetings
8.4
Participant roles & permissions
Polycom RealPresence Group Series
Webex Meetings
8.5
Confidential attendee list
Polycom RealPresence Group Series
Webex Meetings
8.1

Pros

Polycom RealPresence Group Series

  • Polycom RealPresence Group Series allows for seamless online to phone interactions. Staff are able to listen to voicemail on their phone or through their email, which is especially important when they are out of the office.
  • Polycom RealPresence Group Series allows us to determine the availability of our staff, by syncing calendars and showing availability through the online messaging feature and the screen on the phone itself.
  • Polycom RealPresence Group Series allows us to easily set up and conduct phone and video based conference calls, with minimal interference or dropped calls.
Anonymous | TrustRadius Reviewer

Webex Meetings

  • Broad collaboration options such as screen sharing, survey, file sharing
  • Cloud storage availability for meeting recordings
  • Joining a meeting by landline phone from any country, important for international sales
  • Secure meetings with up-to-date features such as e2e encryption and tls 1.2
Christopher J Evans | TrustRadius Reviewer

Cons

Polycom RealPresence Group Series

  • We needed to interact with the networking staff who were intent on using Cisco products, and this slowed down implementation.
  • Though it was easy to train users to operate the equipment those who were not trained frequently had difficulty starting up a meeting without assistance
Alfred Brock | TrustRadius Reviewer

Webex Meetings

  • Accessing via web application version or via browser is a bit problematic some time. It is bit problematic as some companies don't allows employees to installs application on office laptops.
  • Ability to provide good video and content share can be improved for low speed internet connections.
  • More customization options can be enabled for the user for his ease of access on the main User interface.
Ravinder Beniwal | TrustRadius Reviewer

Likelihood to Renew

Polycom RealPresence Group Series

Polycom RealPresence Group Series 7.3
Based on 1 answer
We love the product and is totally integrated in our company.
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 7.6
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

Usability

Polycom RealPresence Group Series

Polycom RealPresence Group Series 9.7
Based on 3 answers
Polycom RealPresence group series is most ideal for corporate sectors for larger meeting rooms where the virtual interaction happens on a frequent basis. It supports most of the global meeting platforms via IP-based or SIP-based dial-in and simultaneously it's secure too. While designing meeting rooms with automation it works perfectly with third-party programmed interfaces
Sonu Kumar | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.9
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Polycom RealPresence Group Series

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 9.0
Based on 152 answers
It has a wider coverage and comprehensive functionality that makes communication easier and faster and it is always available.I use Cisco Webex Meetings on a daily basis to meet with my colleagues virtually. It provides us with the ease and flexibility of connecting with each other no matter where we are, as long as we have some sort of Internet connection with us.
Raman Sehgal | TrustRadius Reviewer

Performance

Polycom RealPresence Group Series

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.7
Based on 132 answers
Regarding the performance of Cisco Webex Meetings, I can say that as long as the basic hardware and connectivity requirements are met, and based on the type of implementation you are carrying out, I can consider Cisco Webex Meetings as the market tool. with higher performance. Taking into account that in the option of implementing your own Cisco Webex Meetings server in your data center, you may experience some minor inconveniences that must be dealt with internally.
Luis Tusen | TrustRadius Reviewer

Support Rating

Polycom RealPresence Group Series

Polycom RealPresence Group Series 9.0
Based on 5 answers
I can't say I've needed support more than a handful of times. One was for trying to connect a Polycom Conference phone and a Real Presence together. After a few months, we came to the conclusion it wasn't possible, that was the only frustrating occurance with support. Any other time if we needed to RMA a device, it was very smooth.
Curt Sminkey | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

Implementation Rating

Polycom RealPresence Group Series

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 9.1
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Alternatives Considered

Polycom RealPresence Group Series

The Polycom RealPresence Group Series was top of the line. It had a lot more features as well as the ability to integrate with Microsoft Teams. With Highfive, you had to pay to keep the device running and it was more like renting it. Although we pay maintenance with Polycom we will own the devices. The Highfive camera also didn't move. Lifesize was comparable but it did not integrate with Microsoft Teams at the time. It may as of now, I am not sure.
Anonymous | TrustRadius Reviewer

Webex Meetings

Cisco Webex Meetings stacks up fairly well against the other products similar to Cisco Webex Meetings like Zoom, Microsoft Teams, RingCentral, GoToMeeting, etc. All of these tools function very similarly to one another, the main differentiator between all of the other products and Cisco Webex Meetings is that Cisco Webex Meetings does not offer a free solution where the other ones do. This can be a huge factor for some that are making the decision between choosing one of these tools as it can be fairly costly. The reason we selected to use Cisco Webex Meetings is that our meetings require a specific level of security, and we found that Webex offered one of the most secure platforms.
Anonymous | TrustRadius Reviewer

Scalability

Polycom RealPresence Group Series

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.9
Based on 132 answers
The service referenced in this review refers to the option in the cloud. Said Webex Meetings service is quickly and easily scalable both in number of users and in the characteristics and services associated with the contracted plan. A basic plan can be contracted according to the needs of each organization and if it were necessary to grow, for example in number of participants, it can be done by improving the plan.
Leonardo Gonzalez | TrustRadius Reviewer

Return on Investment

Polycom RealPresence Group Series

  • Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
  • Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
  • Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
Adam Bruneau | TrustRadius Reviewer

Webex Meetings

  • Positively it definitely Less traveling expenses per person (it could have been 6k per year per person in Hotel, Airfare, meals)
  • We see each other more often than while in the office
  • Meetings are arrange more easily, in an ordered manner as well as make everyone be more punctual.
Mike Martinez | TrustRadius Reviewer

Pricing Details

Polycom RealPresence Group Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Polycom RealPresence Group Series Editions & Modules

Additional Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Basic$0.001
Meet + Call Plan$20.001
Meet Plan$15.001
EnterpriseContact Sales
Call Plan$12.003
  1. user/month
  2. user/month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Rating Summary

Likelihood to Recommend

Polycom RealPresence Group Series
9.1
Webex Meetings
8.5

Likelihood to Renew

Polycom RealPresence Group Series
7.3
Webex Meetings
7.6

Usability

Polycom RealPresence Group Series
9.7
Webex Meetings
8.9

Reliability and Availability

Polycom RealPresence Group Series
Webex Meetings
9.0

Performance

Polycom RealPresence Group Series
Webex Meetings
8.7

Support Rating

Polycom RealPresence Group Series
9.0
Webex Meetings
8.3

In-Person Training

Polycom RealPresence Group Series
Webex Meetings
6.4

Online Training

Polycom RealPresence Group Series
Webex Meetings
7.8

Implementation Rating

Polycom RealPresence Group Series
Webex Meetings
9.1

Scalability

Polycom RealPresence Group Series
Webex Meetings
8.9

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