What users are saying about
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Top Rated
1211 Ratings
98 Ratings
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Score 7.5 out of 100

QuickBooks Online

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Top Rated
1211 Ratings
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Score 8.2 out of 100

Highlights

QuickBooks Desktop for Mac and QuickBooks Online are both accounting software designed to handle financial data, invoicing, and reporting. Both solutions are popular with small businesses, though QuickBooks online is also used by many mid-sized companies.

QuickBooks Online is a popular choice for businesses looking for a cloud-based accounting solution. In contrast, organizations wanting to use a desktop application prefer QuickBooks Desktop for Mac.

Features

Both QuickBooks Desktop for Mac and QuickBooks Online provide essential accounting features such, but both solutions also have some standout features.

QuickBooks Desktop for Mac includes a simple user interface that is familiar for Mac users and simple to learn for Windows users. Additionally, data is easy to convert from windows accounting software to QuickBooks Desktop for Mac. Almost all features available on QuickBooks Windows software is also available on the Mac version.

QuickBooks online offers robust remote access features, allowing accounting teams to access records and data easily. Additionally, QuickBooks Online includes flexible administration tools that enable simple setup for user roles and permissions. Lastly, QuickBooks online can update and generate reports on the fly as data is added, ensuring that reports are always up to date.

Limitations

Though QuickBooks Desktop for Mac and QuickBooks Online both offer robust accounting features, there are a few areas where they have limitations as well.

QuickBooks Desktop for Mac can have some difficulties migrating data from other tools or apps. Similarly, some users have noted that when restoring data to QuickBooks Desktop for Mac, small user errors can result in loss of data. Lastly, users familiar with QuickBooks for Windows may notice a few missing features.

QuickBooks Online users report occasional data loss when transitioning from desktop apps to the cloud. Additionally, QuickBooks Online reporting lacks some features available on the desktop version. Reporting on QuickBooks Online is also a little slower than other cloud-based accounting software.

Pricing

QuickBooks Desktop for Mac costs $299.95 for up to three users and includes all reporting features.

Free trials are available for the software for thirty days. QuickBooks Online offers three pricing tiers. The Simple Start package includes essential features for a single user at $12.00 per month. The essentials tier is priced at $20.00 per month and supports up to three users with added invoicing features. Lastly, the Plus tier supports up to five users for $35.00 per month and includes inventory tracking features.

Likelihood to Recommend

QuickBooks Desktop for Mac

If you're a freelancer or running a very small business where you do your own bookkeeping I think this is a great option, especially if you're familiar with accounting and bookkeeping in general. If you're not so familiar with bookkeeping, I would say that the learning curve is too steep and you might want to look elsewhere for a more intuitive solution
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

QuickBooks Online

QuickBooks has long been a standard when it's come to small business accounting. Their tools work, the user interface is fairly intuitive to navigate, and it has suited the needs of our small business (11-20 employees) for the past 10 years. However, as we continue to grow and come into a greater need to control our branding, we find that QuickBooks Online often limits us in customization and branding. Plus, it just has some odds quirks in the coding of how the invoices are setup up that often requires us to "fight against the system" in order to accomplish what we want in our invoice structure.
Zach Yokum | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

QuickBooks Desktop for Mac
9.8
QuickBooks Online
7.1
Pay calculation
QuickBooks Desktop for Mac
9.8
QuickBooks Online
7.6
Benefit plan administration
QuickBooks Desktop for Mac
9.8
QuickBooks Online
6.2
Direct deposit files
QuickBooks Desktop for Mac
9.8
QuickBooks Online
7.3
Salary revision and increment management
QuickBooks Desktop for Mac
9.8
QuickBooks Online
7.1
Reimbursement management
QuickBooks Desktop for Mac
9.8
QuickBooks Online
7.5

Customization

QuickBooks Desktop for Mac
6.2
QuickBooks Online
7.7
API for custom integration
QuickBooks Desktop for Mac
5.9
QuickBooks Online
7.9
Plug-ins
QuickBooks Desktop for Mac
6.5
QuickBooks Online
7.6

Security

QuickBooks Desktop for Mac
9.3
QuickBooks Online
8.3
Single sign-on capability
QuickBooks Desktop for Mac
9.1
QuickBooks Online
8.2
Role-based user permissions
QuickBooks Desktop for Mac
9.5
QuickBooks Online
8.4

Reporting & Analytics

QuickBooks Desktop for Mac
9.3
QuickBooks Online
8.0
Dashboards
QuickBooks Desktop for Mac
9.2
QuickBooks Online
7.9
Standard reports
QuickBooks Desktop for Mac
9.3
QuickBooks Online
8.4
Custom reports
QuickBooks Desktop for Mac
9.2
QuickBooks Online
7.8

General Ledger and Configurable Accounting

QuickBooks Desktop for Mac
5.3
QuickBooks Online
7.5
Accounts payable
QuickBooks Desktop for Mac
6.4
QuickBooks Online
8.5
Accounts receivable
QuickBooks Desktop for Mac
6.2
QuickBooks Online
8.6
Cash management
QuickBooks Desktop for Mac
5.7
QuickBooks Online
7.6
Bank reconciliation
QuickBooks Desktop for Mac
6.3
QuickBooks Online
8.5
Expense management
QuickBooks Desktop for Mac
6.2
QuickBooks Online
8.0
Time tracking
QuickBooks Desktop for Mac
5.7
QuickBooks Online
6.1
Fixed asset management
QuickBooks Desktop for Mac
5.8
QuickBooks Online
6.9
Multi-currency support
QuickBooks Desktop for Mac
2.5
QuickBooks Online
6.8
Multi-division support
QuickBooks Desktop for Mac
5.4
QuickBooks Online
7.5
Regulations compliance
QuickBooks Desktop for Mac
5.7
QuickBooks Online
7.6
Electronic tax filing
QuickBooks Desktop for Mac
5.8
QuickBooks Online
7.6
Self-service portal
QuickBooks Desktop for Mac
5.6
QuickBooks Online
7.3
Global Financial Support
QuickBooks Desktop for Mac
2.3
QuickBooks Online
5.7
Primary and Secondary Ledgers
QuickBooks Desktop for Mac
5.8
QuickBooks Online
7.3
Intercompany Accounting
QuickBooks Desktop for Mac
5.3
QuickBooks Online
7.3
Localizations
QuickBooks Desktop for Mac
1.3
QuickBooks Online
8.7
Journals and Reconciliations
QuickBooks Desktop for Mac
6.1
QuickBooks Online
7.9
Enterprise Accounting
QuickBooks Desktop for Mac
5.5
QuickBooks Online
8.2
Configurable Accounting
QuickBooks Desktop for Mac
5.6
QuickBooks Online
7.3
Centralized Rules Framework
QuickBooks Desktop for Mac
5.5
QuickBooks Online
7.7
Standardized Processes
QuickBooks Desktop for Mac
5.8
QuickBooks Online
6.8

Inventory Management

QuickBooks Desktop for Mac
7.6
QuickBooks Online
7.4
Inventory tracking
QuickBooks Desktop for Mac
5.9
QuickBooks Online
7.2
Automatic reordering
QuickBooks Desktop for Mac
7.7
QuickBooks Online
7.5
Location management
QuickBooks Desktop for Mac
7.0
QuickBooks Online
6.8
Manufacturing module
QuickBooks Desktop for Mac
9.8
QuickBooks Online
8.0

Order Management

QuickBooks Desktop for Mac
8.0
QuickBooks Online
7.4
Pricing
QuickBooks Desktop for Mac
9.4
QuickBooks Online
7.9
Order entry
QuickBooks Desktop for Mac
9.7
QuickBooks Online
8.1
Credit card processing
QuickBooks Desktop for Mac
9.3
QuickBooks Online
8.0
Cost of goods sold
QuickBooks Desktop for Mac
9.3
QuickBooks Online
7.5
Order Orchestration
QuickBooks Desktop for Mac
5.7
QuickBooks Online
7.3
End-to-end order visibility
QuickBooks Desktop for Mac
6.7
QuickBooks Online
7.1
Order exception Resolution
QuickBooks Desktop for Mac
5.6
QuickBooks Online
6.3

Pros

QuickBooks Desktop for Mac

  • The program is very easy to learn, the interface is incredibly user-friendly and there are tons of free resources and tutorials available
  • It makes managing payroll really easy for the employee and accountant on staff. No more lost time sheets or late paychecks!
  • Managing bills and paying them has become streamlined and it's great having everything in one place so we don't lose track of things.
Anonymous | TrustRadius Reviewer

QuickBooks Online

  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
Roxanne Jacobs | TrustRadius Reviewer

Cons

QuickBooks Desktop for Mac

  • The #1 complaint is that setting it up right is a challenge. People waste time trying to figure it out only to realize that they don't know accounting so of course they don't know how an accounting program should be set up. Like any time you are in over your head, reach out to your network and find someone who can log onto your computer and walk you through it.
  • If you need to track the cost of wages to jobs you can't do it with the online payroll, but check for yourself because it's a function that landscaping companies and construction businesses usually need, so maybe they have added it by now. That would really help!
  • It's premise-based software and that means you take on the role of hardware admin, and it's a lot of work for what is increasingly becoming a smaller gap in the functionality between QuickBooks for Mac and QuickBooks Online.
  • QuickBooks for Mac 2015 has been updated consistently over the last 3 years and continues to provide for the bookkeeping needs of small companies using Macs in their offices. However, it has limited job costing functionality. It is similar in functionality to the 2010 version of QuickBooksPro which runs on Windows.
Shelly Robbins | TrustRadius Reviewer

QuickBooks Online

  • The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
  • Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
  • The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.
Charles Fashana, MBA | TrustRadius Reviewer

Likelihood to Renew

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 8.0
Based on 9 answers
I haven't spent that much time with the newer versions of QuickBooks for Mac, but I think I'm seeing it make the much-needed improvements. For example, something as simple as undoing the previous reconciliation was a terrible chore, and I'm glad that feature has been included in the newer versions of QuickBooks for Mac
Spencer Judd | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 10.0
Based on 22 answers
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
John H. Adair CPA | TrustRadius Reviewer

Usability

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 5.5
Based on 5 answers
The Mac version is OK overall. I find the Windows versions to be much more robust but Mac is quite good for Mac users. Though I think die hard Mac users should consider QuickBooks Online instead as there is a new QB for Mac app that makes using QBO much better!
Robyn Smithson, CB | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 8.4
Based on 64 answers
Do NOT use their premium payroll. It's expensive and [I feel like] their customer service is horrible. I spent almost 4 hours trying to get an answer to a simple question about a 941 form they filed. They kept transferring me around to various people and every single time they couldn't find the 941 form I had a question on. I had to do a screenshare to show them where it was! I got disconnected three times and they never called back. They also told me that I would have to talk to the IRS at one point. I refused and told them that they were filing these forms on our behalf, they were doing the calculations so they should be able to answer my questions. I asked several times to talk to a supervisor and they wouldn't transfer me to one. They just said that they could put in a request for a supervisor to call me back in 24-48 hours! It was just unbelievable how horrible it was.
Michelle Jones | TrustRadius Reviewer

Reliability and Availability

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 9.0
Based on 2 answers
I've been using the QuickBooks online version for a little over 6 months now (upgraded from Mac desktop) and I haven't had any access issues. There have been times when it was down for service/upgrade however there is always plenty of notification time given by the Quick Books Online Support team. These upgrade maintenance time frames are always over night hours and on the weekends so everything can be worked around very easily.
Ann Shallcross | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 10.0
Based on 7 answers
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
Anonymous | TrustRadius Reviewer

Performance

QuickBooks Desktop for Mac

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 5 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker | TrustRadius Reviewer

Support Rating

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 4.0
Based on 4 answers
terrible customer service
Jeff MANGER | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 7.3
Based on 61 answers
Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.
Anonymous | TrustRadius Reviewer

Implementation Rating

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 5.0
Based on 2 answers
No answer on this topic is available.

QuickBooks Online

QuickBooks Online 10.0
Based on 7 answers
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
Adrienne Gould-Choquette, P.E. | TrustRadius Reviewer

Alternatives Considered

QuickBooks Desktop for Mac

I love using Quickbooks compared to other software we've tried. QuickBooks Online and TSheets interface. Customer service and problem resolution are generally excellent, with well-trained and proficient agents taking calls or on chat. Ease of use and accessibility via the mobile app. Great courses were available to help with learning the basics and some advanced accounting background. I love learning! Online accessibility - it can work anywhere with an internet connection. Linking to bank and credit card accounts is handy.
Anonymous | TrustRadius Reviewer

QuickBooks Online

I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.
Lukas Sundahl, MBA | TrustRadius Reviewer

Scalability

QuickBooks Desktop for Mac

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 1 answer
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
Adrienne Gould-Choquette, P.E. | TrustRadius Reviewer

Return on Investment

QuickBooks Desktop for Mac

  • The ROI was good for when we were a smaller company because it is a lot cheaper than other more sophisticated programs.
  • The negative impact is that it caused a lot of extra manual entering and data entry that too often resulted in mistakes.
Luke O'Neill | TrustRadius Reviewer

QuickBooks Online

  • Overall, QuickBooks Online is a great investment for the company of our size (small software startup).
  • QuickBooks Online supports all the key functions of our company's accounting team.
  • QuickBooks Online definitely made the life of our accounting team much easier which let us focus on more important issues outside of bookkeeping.
Serguei Bykov | TrustRadius Reviewer

Pricing Details

QuickBooks Desktop for Mac

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

QuickBooks Desktop for Mac Editions & Modules

Additional Pricing Details

QuickBooks Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$15 per month

QuickBooks Online Editions & Modules

Edition
Simple Start$251
Plus$751
Advanced$1501
Self-Employed$151
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

QuickBooks Desktop for Mac
6.1
QuickBooks Online
8.0

Likelihood to Renew

QuickBooks Desktop for Mac
8.0
QuickBooks Online
10.0

Usability

QuickBooks Desktop for Mac
5.5
QuickBooks Online
8.4

Reliability and Availability

QuickBooks Desktop for Mac
9.0
QuickBooks Online
10.0

Performance

QuickBooks Desktop for Mac
QuickBooks Online
10.0

Support Rating

QuickBooks Desktop for Mac
4.0
QuickBooks Online
7.3

Implementation Rating

QuickBooks Desktop for Mac
5.0
QuickBooks Online
10.0

Scalability

QuickBooks Desktop for Mac
QuickBooks Online
10.0

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