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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Reflektive

    Score9.5 out of 10
    N/AReflektive is an employee performance management platform from the company of the same name in San Francisco, California.N/A

    TriNet HR Plus

    Score4.2 out of 10
    N/AHR Plus (formerly Zenefits) is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with a technology platform for HR, payroll, and benefits.

    $10

    per month

    Pricing
    ReflektiveTriNet HR Plus
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ReflektiveTriNet HR Plus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    ReflektiveTriNet HR Plus
    Considered Both Products
    Reflektive
    No answer on this topic
    TriNet
    Chose TriNet HR Plus
    Zenefits works really well for small businesses. Implementation was quick and we were able to integrate easily with other products in our HR tech stack. While the other products also have similar functionality, Zenefits has an ease of use and a fair pricing model that worked …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    89 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    83 Answers
    Happy with the feature set
    No answers on this topic
    91%
    Happy with the feature set
    91 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    84%
    Lived up to sales and marketing promises
    64 Answers
    Implementation went as expected
    No answers on this topic
    90%
    Implementation went as expected
    69 Answers
    Features
    ReflektiveTriNet HR Plus
    Performance and Goals
    Comparison of Performance and Goals features of Reflektive and TriNet HR Plus
    Feature
    Reflektive
    10.0
    7 Ratings
    25% above category average
    TriNet HR Plus
    3.0
    44 Ratings
    92% below category average
    Corporate goal setting10.07 Ratings3.240 Ratings
    Subordinate goal setting10.07 Ratings00 Ratings
    Individual goal setting10.07 Ratings3.243 Ratings
    Line-of sight-visibility10.05 Ratings2.338 Ratings
    Performance tracking10.05 Ratings3.240 Ratings
    Performance Management
    Comparison of Performance Management features of Reflektive and TriNet HR Plus
    Feature
    Reflektive
    9.4
    7 Ratings
    11% above category average
    TriNet HR Plus
    6.5
    61 Ratings
    21% below category average
    Performance plans10.07 Ratings6.558 Ratings
    Plan weighting8.06 Ratings00 Ratings
    Manager note taking10.06 Ratings00 Ratings
    Performance improvement plans10.05 Ratings6.054 Ratings
    Review status tracking10.07 Ratings6.056 Ratings
    Rater nomination workflow8.05 Ratings00 Ratings
    Review reminders8.06 Ratings7.056 Ratings
    Workflow restrictions10.04 Ratings00 Ratings
    Multiple review frequency10.05 Ratings7.052 Ratings
    Reporting10.05 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Reflektive and TriNet HR Plus
    Feature
    Reflektive
    -
    Ratings
    TriNet HR Plus
    6.6
    136 Ratings
    22% below category average
    Employee demographic data00 Ratings6.5112 Ratings
    Employment history00 Ratings7.5106 Ratings
    Job profiles and administration00 Ratings6.0106 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings6.0111 Ratings
    Organizational charting00 Ratings5.5120 Ratings
    Organization and location management00 Ratings7.0123 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings7.5109 Ratings
    Payroll Management
    Comparison of Payroll Management features of Reflektive and TriNet HR Plus
    Feature
    Reflektive
    -
    Ratings
    TriNet HR Plus
    7.2
    121 Ratings
    13% below category average
    Pay calculation00 Ratings8.0104 Ratings
    Support for external payroll vendors00 Ratings6.052 Ratings
    Off-cycle/On-Demand payment00 Ratings7.066 Ratings
    Benefit plan administration00 Ratings7.5109 Ratings
    Direct deposit files00 Ratings7.5104 Ratings
    Salary revision and increment management00 Ratings7.597 Ratings
    Reimbursement management00 Ratings7.068 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Reflektive and TriNet HR Plus
    Feature
    Reflektive
    -
    Ratings
    TriNet HR Plus
    6.5
    119 Ratings
    24% below category average
    Approval workflow00 Ratings6.5117 Ratings
    Balance details00 Ratings6.0115 Ratings
    Annual carry-forward and encashment00 Ratings7.095 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Reflektive and TriNet HR Plus
    Feature
    Reflektive
    -
    Ratings
    TriNet HR Plus
    6.9
    135 Ratings
    18% below category average
    View and generate pay and benefit information00 Ratings7.5129 Ratings
    Update personal information00 Ratings8.0135 Ratings
    View company policy documentation00 Ratings7.0122 Ratings
    Employee recognition00 Ratings4.566 Ratings
    View job history00 Ratings7.5104 Ratings
    Asset Management
    Comparison of Asset Management features of Reflektive and TriNet HR Plus
    Feature
    Reflektive
    -
    Ratings
    TriNet HR Plus
    7.0
    23 Ratings
    14% below category average
    Tracking of all physical assets00 Ratings7.023 Ratings
    HR Reporting
    Comparison of HR Reporting features of Reflektive and TriNet HR Plus
    Feature
    Reflektive
    -
    Ratings
    TriNet HR Plus
    6.4
    108 Ratings
    17% below category average
    Report builder00 Ratings6.0104 Ratings
    Pre-built reports00 Ratings7.5106 Ratings
    Ability to combine HR data with external data00 Ratings5.567 Ratings
    Onboarding
    Comparison of Onboarding features of Reflektive and TriNet HR Plus
    Feature
    Reflektive
    -
    Ratings
    TriNet HR Plus
    6.5
    115 Ratings
    21% below category average
    New hire portal00 Ratings7.5114 Ratings
    Manager tracking tools00 Ratings5.594 Ratings
    Succession Planning
    Comparison of Succession Planning features of Reflektive and TriNet HR Plus
    Feature
    Reflektive
    -
    Ratings
    TriNet HR Plus
    4.2
    25 Ratings
    61% below category average
    Create succession plans/pools00 Ratings2.021 Ratings
    Candidate ranking00 Ratings5.723 Ratings
    Candidate search00 Ratings4.625 Ratings
    Candidate development00 Ratings4.624 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Reflektive and TriNet HR Plus
    Feature
    Reflektive
    -
    Ratings
    TriNet HR Plus
    5.8
    29 Ratings
    31% below category average
    Job Requisition Management00 Ratings5.122 Ratings
    Company Website Posting00 Ratings6.118 Ratings
    Publish to Social Media00 Ratings5.116 Ratings
    Job Search Site Posting00 Ratings5.118 Ratings
    Duplicate Candidate Prevention00 Ratings6.521 Ratings
    Applicant Tracking00 Ratings7.020 Ratings
    Notifications and Alerts00 Ratings5.526 Ratings
    Best Alternatives
    ReflektiveTriNet HR Plus
    Small Businesses
    15Five
    Score8 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    Lattice
    Score8.1 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ReflektiveTriNet HR Plus
    Likelihood to Recommend
    9.0
    (13 ratings)
    6.6
    (145 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.5
    (11 ratings)
    Usability
    -
    (0 ratings)
    6.5
    (36 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (4 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.8
    (42 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (4 ratings)
    Configurability
    -
    (0 ratings)
    8.8
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.9
    (4 ratings)
    User Testimonials
    ReflektiveTriNet HR Plus
    Likelihood to Recommend
    Reflektive
    Reflektive is well suited for medium to large organizations where cross-functional work is a regular occurrence. It isn't meant to be used for employee reviews, self-reviews, or take the place of a corporate communications platform; rather, it is meant to do one thing - serve as a public soapbox and repository for giving and receiving employee gratitude.
    Incentivized
    Read full review
    TriNet
    I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
    Incentivized
    Read full review
    Pros
    Reflektive
    • In larger organizations, it is difficult to communicate and share news with everyone without sending all-agency emails. Reflektive lets you provide that feedback or recognition for everyone to see, but saves your inbox from unnecessary emails.
    • The weekly roundup email highlights a few of the most recent recognitions. It’s nice to see a brief highlight, without having to get notifications for each post.
    • Reflektive let’s you tag multiple people in a post, so you can thank a whole team in one post.
    Incentivized
    Read full review
    TriNet
    • Payroll services in all 50 states, including payroll tax filings
    • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
    • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
    • Streamlined admin portal for People Ops professionals
    Read full review
    Cons
    Reflektive
    • Reflektive often didn't do the best job informing users about the product changes we could expect to see.
    • Oftentimes, it was hard to know exactly who would see what in the system. We had to go to our customer service rep for a lot of questions that we wished were more thoroughly explained in the help center.
    Incentivized
    Read full review
    TriNet
    • Support doesn't exist once you are a customer
    • Tax team has a 3-6 month response time
    • Poor Menu/Navigation structure
    • Fails to pay taxes on time, results in delinquency notices and fees
    • Glitchy UI, sometimes you need to wait a day or two for a section to work again
    • Feels like a perpetual beta product, nothing polished about it
    Read full review
    Likelihood to Renew
    Reflektive
    No answers on this topic
    TriNet
    We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
    Incentivized
    Read full review
    Usability
    Reflektive
    No answers on this topic
    TriNet
    It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
    Read full review
    Reliability and Availability
    Reflektive
    No answers on this topic
    TriNet
    We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
    Incentivized
    Read full review
    Performance
    Reflektive
    No answers on this topic
    TriNet
    This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
    Incentivized
    Read full review
    Support Rating
    Reflektive
    Reflektive is great with support. From the beginning, when it comes to training materials for those new to Reflektive, to clearly rolling out updates in the interface or releasing new features, everything is very clear and communicated solidly. Support is always available when needed, and answers are easy to find when support is not available.
    Incentivized
    Read full review
    TriNet
    Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
    Incentivized
    Read full review
    In-Person Training
    Reflektive
    No answers on this topic
    TriNet
    Can't really say just because I would not know.
    Incentivized
    Read full review
    Online Training
    Reflektive
    No answers on this topic
    TriNet
    It went through successfully.
    Incentivized
    Read full review
    Implementation Rating
    Reflektive
    No answers on this topic
    TriNet
    Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
    Incentivized
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    Alternatives Considered
    Reflektive
    Reflektive stacks up really well against its competitors because it's in all in one solution. It provides performance management tools, engagement surveys, and analytics. The majority of Reflektive's competitors only provide one of these features at most. Therefore Reflektive's competitors have to purchase multiple tools and HR teams have to use multiple tools for their employees. This creates more work not only for HR teams but for users as well.
    Incentivized
    Read full review
    TriNet
    Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
    Read full review
    Scalability
    Reflektive
    No answers on this topic
    TriNet
    It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
    Incentivized
    Read full review
    Return on Investment
    Reflektive
    • (+) improved company review process.
    • (+) improved company goal tracking and visibility!
    • (+) evolving product offering with a responsive team
    • (-) Functionality to send rewards/gift cards
    • (-) More format options in text boxes
    • (-) Integration of GIFs to make feedback more fun / personable
    Incentivized
    Read full review
    TriNet
    • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
    Read full review
    ScreenShots

    Reflektive Screenshots

    Screenshot of Reflektive Product Suite

    TriNet HR Plus Screenshots

    Product screenshotProduct screenshotProduct screenshotScreenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR Management