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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RingEX

    Score8.8 out of 10
    N/ARingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.

    $20

    per month

    Visier People

    Score8.2 out of 10
    Enterprise companies (1,001+ employees)
    Visier aims to give organizations a "Workforce AI Edge:" A set of AI-powered capabilities that help leaders understand the relationship between people and work, elevate employee productivity, and win by adapting to change faster. The company offers people analytics, workforce planning, and compensation allocation. All Visier technology is underpinned by its Real-time People Data Platform, which uses AI to unlock the business-transforming potential of people data, work data, and the fusion…N/A
    Pricing
    RingEXVisier People
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    RingEXVisier People
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing is /user/month paid annually. Pricing increases when paid monthly. Core - $20/month (paid monthly) Advanced - $25/month (paid monthly) Ultra - $35/month (paid monthly) Customer Engagement Bundle - contact us for pricing—
    More Pricing Information
    Features
    RingEXVisier People
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of RingEX and Visier People
    Feature
    RingEX
    9.5
    23 Ratings
    12% above category average
    Visier People
    -
    Ratings
    High quality audio9.525 Ratings00 Ratings
    High quality video9.423 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of RingEX and Visier People
    Feature
    RingEX
    9.9
    18 Ratings
    15% above category average
    Visier People
    -
    Ratings
    Desktop sharing9.921 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of RingEX and Visier People
    Feature
    RingEX
    9.7
    19 Ratings
    12% above category average
    Visier People
    -
    Ratings
    Calendar integration9.222 Ratings00 Ratings
    Meeting initiation9.922 Ratings00 Ratings
    Record meetings / events9.920 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of RingEX and Visier People
    Feature
    RingEX
    8.7
    14 Ratings
    5% above category average
    Visier People
    -
    Ratings
    Live chat8.717 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of RingEX and Visier People
    Feature
    RingEX
    8.9
    21 Ratings
    11% above category average
    Visier People
    -
    Ratings
    User authentication8.621 Ratings00 Ratings
    Participant roles & permissions9.223 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of RingEX and Visier People
    Feature
    RingEX
    8.5
    211 Ratings
    0% above category average
    Visier People
    -
    Ratings
    Hosted PBX9.1118 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)8.6161 Ratings00 Ratings
    Directory of employee names8.8196 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of RingEX and Visier People
    Feature
    RingEX
    9.0
    220 Ratings
    3% above category average
    Visier People
    -
    Ratings
    Answering rules8.9206 Ratings00 Ratings
    Call recording8.7190 Ratings00 Ratings
    Call park8.7171 Ratings00 Ratings
    Call screening8.7179 Ratings00 Ratings
    Message alerts8.9207 Ratings00 Ratings
    Business SMS/External Messaging9.226 Ratings00 Ratings
    Online Fax9.523 Ratings00 Ratings
    Voicemail Transcription9.326 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of RingEX and Visier People
    Feature
    RingEX
    9.3
    194 Ratings
    5% above category average
    Visier People
    -
    Ratings
    Mobile app for iOS9.2170 Ratings00 Ratings
    Mobile app for Android9.4151 Ratings00 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of RingEX and Visier People
    Feature
    RingEX
    9.0
    21 Ratings
    6% above category average
    Visier People
    -
    Ratings
    Centralized communications management9.521 Ratings00 Ratings
    Team messaging9.220 Ratings00 Ratings
    Team document sharing8.517 Ratings00 Ratings
    Call and meeting analytics9.023 Ratings00 Ratings
    Workforce Analytics
    Comparison of Workforce Analytics features of RingEX and Visier People
    Feature
    RingEX
    -
    Ratings
    Visier People
    8.0
    50 Ratings
    5% below category average
    Automated data collection00 Ratings8.750 Ratings
    Data analysis00 Ratings8.750 Ratings
    Data integration00 Ratings8.650 Ratings
    Predictive analytics00 Ratings5.743 Ratings
    Benchmarking00 Ratings6.749 Ratings
    Report designer00 Ratings8.750 Ratings
    Pre-built content00 Ratings8.350 Ratings
    Data management00 Ratings8.748 Ratings
    Self-service insights00 Ratings8.048 Ratings
    Best Alternatives
    RingEXVisier People
    Small Businesses
    Broadvoice | GoContact
    Score9.1 out of 10
    ActivTrak
    Score8.6 out of 10
    Medium-sized Companies
    Webex Calling
    Score8.8 out of 10
    Predictive Index Behavioral Assessment
    Score9.5 out of 10
    Enterprises
    Webex Calling
    Score8.8 out of 10
    Workday Prism Analytics
    Score7.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RingEXVisier People
    Likelihood to Recommend
    9.0
    (228 ratings)
    8.7
    (52 ratings)
    Likelihood to Renew
    8.9
    (15 ratings)
    9.1
    (2 ratings)
    Usability
    8.7
    (11 ratings)
    8.7
    (9 ratings)
    Availability
    9.4
    (158 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    5.3
    (28 ratings)
    -
    (0 ratings)
    In-Person Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.1
    (6 ratings)
    9.0
    (1 ratings)
    Configurability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    1.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    4.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    RingEXVisier People
    Likelihood to Recommend
    RingCentral
    Everything just works. The interface is easily the best we've used or tested. The applications available are so good that it was easy to move away from using a desk phone. The admin interface is also easily the best we've used or tested.The licensing model for Teams integration is our only currently minor issue. I'm hopeful that will improve as we would love to integrate.
    Incentivized
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    Visier
    Visier People is well-suited for organizations that require the ability to record thorough information on analytics of the company, and to have the change of measuring training's productivity impact. The software isn't well-suited for those who tend to feature a lot of models into the software as the platform doesn't record/support most models, so some data isn't able to be recorded.
    Incentivized
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    Pros
    RingCentral
    • Quick provision of new numbers to match business requirements.
    • Per-user and per-queue routing options to allow calls to end where you want (e.g., forwarding, multi-user answering, etc).
    • Geographically wide deployments - we have numbers from all across the globe, and we can stand up numbers even where we have no geographical presence.
    • No-hardware deployments. There is no need for on-premises hardware if you don't need it.
    • Bulletproof platform, we so rarely have any significant issues or widespread outages.
    Read full review
    Visier
    • The database is very complete and detailed, thus being able to enhance a deep analysis of each user.
    • The Visier dashboard is extremely attractive and friendly, helping staff understand every detail of the analyzes conducted on the company's workforce.
    • Despite not being a great and complete solution to work with HR within this platform, however, data can be shared to exchange information between the head of each department of the company and HR staff and to speed up the analysis process and determine what to do with a low-performing employee.
    • It excellently determines the productivity of each employee and also determines risk by monitoring patterns and behavior.
    Incentivized
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    Cons
    RingCentral
    • It will be nice to have more text room monthly.
    • Providing clear instructions on how to access features, as most features are buried in the tabs.
    • The ability to redial a number without having to go back to the settings buttons on the landlines will be nice.
    Incentivized
    Read full review
    Visier
    • Visier is a people analytics tool, so all data points are tied to employees. It can be difficult to analyze data points that aren't tied to employees (e.g., certain job data) since the data is driven by people metrics.
    • Visier releases updates quarterly. While this cadence does provide room for updates and enhances to be implemented in the tool throughout the year, other software providers operate on a more continuous update schedule.
    Incentivized
    Read full review
    Likelihood to Renew
    RingCentral
    We are grandfathered into our unlimited toll-free minutes plan. We are very unlikely to switch because of that. It has been the major factor saving us a lot of money compared to switching to other solutions. I don't know any other company that still offers these unlimited plans.
    Incentivized
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    Visier
    It is a software with great resources, it increases the possibility that the entire workforce is productive, it gives us quick answers, it is the most powerful workforce analysis software that exists so far.
    Incentivized
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    Usability
    RingCentral
    They were working on updating a few of the modules while we were going live, so this made usability difficult to train on once they did go live with those changes. Now that the changes are in place, we have really enjoyed the usability of the platform
    Read full review
    Visier
    Visier People makes it very easy for all end users to go in and see, pull, or dig in to their data where previously my team would have to pull or schedule a report of the data to each user. It is also very fast in updating charts/analyses when changing or adding filters, which makes the ease of use better. Last, the charts and analyses are very visually appeasing, making users want to use the platform more.
    Incentivized
    Read full review
    Reliability and Availability
    RingCentral
    Because it works great. In case there's a Wi-Fi issue, communication does not stop because the mobile app can be use with regular cell phone data. During one year + 3 months I've have the service, there's been only one time when there were issues on RingEX's side; however, the time of resolution was on the same day.
    Incentivized
    Read full review
    Visier
    No answers on this topic
    Performance
    RingCentral
    Occasional bandwith issues. In addition to this, I have one individual whose calls are blocked. We were not able to determine whether this was a RingEX or a carrier issue.
    Incentivized
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    Visier
    No answers on this topic
    Support Rating
    RingCentral
    Call-in support is fantastic. I have never called in and had it taken more than 30 minutes to resolve our issue. Email support is terrible. You will likely go 24+ hours until you hear back and the response is likely a canned one. I personally prefer the email or chat support option, but find myself calling instead because the email support experience is so poor.
    Incentivized
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    Visier
    No answers on this topic
    In-Person Training
    RingCentral
    I really didn't know all the capabilities
    Incentivized
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    Visier
    No answers on this topic
    Implementation Rating
    RingCentral
    If someone has an existing system I tell them to keep that running initially and keep RingEX separate initially until the system is configured and tested to one's satisfaction. After testing and configuration is completed, then roll over the main phone numbers to the new RingEX system. I've seen one person who immediately flipped over to RingEX without properly configuring/testing the software and had many issues with missed customer calls until I helped him sort out his configuration.
    Incentivized
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    Visier
    Visier can move as quickly or as slowly as the client needs. The topic-by-topic approach separates the project in clear phases and allows for focus on specific data. Depending on the size of the implementation team, implementation could move more rapidly if the subject matter experts are responsible for the individual topic data sets.
    Incentivized
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    Alternatives Considered
    RingCentral
    We are using these products like (Skype, Voip, TextNow, and Second line), but comparatively these products the RingEX has a good performance, because while we were using the other platform, we didn't get proper communication, we couldn't reach out the candidate, we lags to much into spam number, we couldn't communicate properly and the textnow we couldn't sigin sometime. When we start to use RingEX, we get much better productivity and proper communication with our clients.
    Incentivized
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    Visier
    Visier People has a user-friendly interface and easy-to-use virtualization as compared to other similar tools available in the market. It also provides multiple prebuild templates for HR and workforce analytics which reduces the time and effort required for manual implementation. It can seamlessly be integrated with other ranges of HR and business systems to make it easier for organizations to centralize the workforce and HR data for analysis.
    Read full review
    Contract Terms and Pricing Model
    RingCentral
    not to sign up for it or give them any money for a product that does not work
    Read full review
    Visier
    No answers on this topic
    Scalability
    RingCentral
    We have 75 users and 85 phones on the system and have yet to have any noticeable outages. The system just works all of the time without issues. Our old VOIP system on Voyant would go out all the time for multiple hours. RingEX is much more stable and reliable.
    Incentivized
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    Visier
    No answers on this topic
    Return on Investment
    RingCentral
    • Enhanced patient accountability, we can track all calls - incoming and outgoing - patients tend to state that they called and left a message, but they either never called or did not leave a message. With RingEX, we can track whether they really did. It saves us quite a bit of time and aggravation.
    • Faxing is more accurate and usually very quick. Because it's accurate, it saves us time with phone calls about faxes we never received and having to refax items. Also, faxing via the system instead of printing and scanning is a time-saver.
    Incentivized
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    Visier
    • In one case, we were able to realize a 25% reduction in turnover in a key job group by leveraging the insights we derived from Visier workforce analytics.
    • In one case, we were able to identify key turnover trends that would place a business' strategy at risk (due to the fact that turnover was in revenue-generating roles).
    • In both businesses I've used Visier, we were able to significantly reduce manual reporting (by more than 80%), enabling our data analysts to do more consultative work (vs. query generating work) with HR business partners.
    Incentivized
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    ScreenShots

    Visier People Screenshots

    Screenshot of Visier People: Learning helps make sense of the complex learning landscape.  Visier People helps spot trends in the sea of records from micro-learning and self-sourced learning activities being pursued by a workforce, and gives shape to the thousands of xAPI statements from LRS. The platform centralizes learning records and identifies which sources are producing the most compelling training to understand the full impact of all a workforce's learning activity.Screenshot of Visier People: Organization provides foundational insights for the organization around employee demographics, diversity, organizational structure, starts, and exits - as well as benchmarking against other Visier organizations with Visier Benchmark’s 10 million+ employee records.Screenshot of Visier People: Workforce helps find the optimal balance when an organization is powered by the hourly worker. Unifying labor data - time, pay, safety, productivity - Visier People helps to discover how hours worked, productivity, and employees’ well-being connect together. Users can then take action on insights into absenteeism, case management, overtime, and worker safety.