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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rippling HCM

    Score8.9 out of 10
    N/ARippling HR is a human resources platform for managing employee records, onboarding, benefits, time and attendance, compliance, and other core people operations in one system. It serves as the HR layer of the broader Rippling platform, giving companies a central place to manage the employee lifecycle while connecting HR data to payroll, IT, and finance workflows when needed.

    $8

    per month per user

    Agentforce Sales

    Score8.8 out of 10
    N/ASalesforce' Agentforce Sales (formerly Salesforce Sales Cloud) is the company's flagship CRM platform. The AI CRM for Sales features data built right in.

    $25

    per month

    Pricing
    Rippling HCMAgentforce Sales
    Editions & Modules
    Recommended
    $8.00
    starting price per user, per month
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    Rippling HCMAgentforce Sales
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsFor additional pricing details visit the Rippling pricing page.—
    More Pricing Information
    Community Pulse
    Rippling HCMAgentforce Sales
    Considered Both Products
    Rippling
    Chose Rippling HCM
    Rippling is a much more intuitive platform and has a much cleaner UI. Self-service options are more detalied and robust, while keeping to a clean and specific interface. User experience is more pleasant and log-in to system is more intuitive as well. Deployment team has also …
    Incentivized
    Chose Rippling HCM
    Rippling is by far and away the best platform that I have used compared other basic HR services
    Incentivized
    Chose Rippling HCM
    Rippling's site is just way better and it's easier to find what you need. ADP tended to have too many places where information was hidden away, and it provided too much extraneous information. Rippling is very spare and basic, but that's good.
    Incentivized
    Chose Rippling HCM
    I would really like to know why Workday didn’t work...

    1 - I submitted my diploma. It was accepted, but for three months I kept getting an error message saying I hadn’t submitted it. I’d talk to support, and they’d say I hadn’t submitted the diploma, but after checking, they'd …
    Incentivized
    Chose Rippling HCM
    Rippling handles payroll so much easier for our remote team.
    Incentivized
    Chose Rippling HCM
    Rippling performs well against Justworks, and I didn't struggle at all with the new interface. It also does well for change management, as it was easy for our company to switch over to Rippling instead of using Justworks.
    Incentivized
    Chose Rippling HCM
    Paycom is extremely clunky. I remember one specific incident it took me a whole day to login to view my HR file. I had to reset my password, email, and call my GM to get access. The UX was not sleek at all and was notably older looking. Rippling is sleek and fresh.
    Incentivized
    Chose Rippling HCM
    I haven't selected Rippling but our organization has selected Rippling as their HR management tool. I am an user of Rippling.
    Incentivized
    Chose Rippling HCM
    RIppling feels flexible, innovative and enterprise like while being a very powerful under the hood.
    Incentivized
    Chose Rippling HCM
    Overall, Rippling's user interface is much simpler and easier to use compared to the clunkiness of ADP and reporting. Expense reporting through Rippling is far superior than ADP and other programs I have used in the past. The communication and reminders built into Rippling …
    Incentivized
    Chose Rippling HCM
    Rippling is Much more user-friendly.
    Incentivized
    Chose Rippling HCM
    Rippling is a much more streamline product and has far greater functionality.
    Incentivized
    Chose Rippling HCM
    Rippling is way more user friendly and easy to use. The layout is completely streamlined. I've never had trouble finding and accessing anything I've needed through Rippling either on the online portal or through the app. Time off requests weren't something my previous company …
    Incentivized
    Chose Rippling HCM
    similar database, user friendly, modern and provides similar level of detail
    Incentivized
    Chose Rippling HCM
    far superior. felt like the former was a bit behind in time and technology. the UI is incredible whereas it was a bit lacking and underwhelming before. there were many functions that simply were not present with the former. This is likely slightly biased since i'm comparing 1-2 …
    Incentivized
    Chose Rippling HCM
    Other products have always felt designed for only reporting up.
    They were clunky and difficult to use, and felt very much designed for the company not the employee user.
    Incentivized
    Chose Rippling HCM
    Rippling is a lot friendlier to use by our company's employees. Requesting time off is simple and approving time off by managers is quick. On the admin side, rippling reports allow more customization to help with our capacity planning and headcount analysis. Overall, Rippling …
    Incentivized
    Chose Rippling HCM
    The ease of use and admin and employee interface of Rippling blows Paychex Flex out of the water. For a young and tech-oriented startup, Rippling is by far a better fit for our team!

    Paylocity has some more nitty-gritty payroll editing and adjustment capabilities, which I hope …
    Incentivized
    Chose Rippling HCM
    I thought Gusto was a lot more simple and easier to use/navigate
    Incentivized
    Chose Rippling HCM
    i have never seen any of the products listed
    Incentivized
    Chose Rippling HCM
    In my eyes, Rippling is a great tool to manage your business, from HR to keeping track of your devices and managing them. I've used others in the past that were clunky and didn't do nearly as much as Rippling.
    Incentivized
    Chose Rippling HCM
    Much easier to use from an admin, manager, and team member perspective. Too clunky and challenging to make changes. Managers' roles weren't very robust so the admins had to make changes on our behalf.
    As an employee, the tool was even worse. It just wasn't great and was …
    Incentivized
    Chose Rippling HCM
    Gusto is "prettier" for a user experience but I think rippling has more functionality than Gusto does and can consolidate all the things we currently do at the agency all in one platform/software. I prefer being able to keep everything together in one platform which my company …
    Incentivized
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    1191 Answers
    91%
    Would buy again
    209 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    817 Answers
    94%
    Delivers good value for the price
    179 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    1192 Answers
    94%
    Happy with the feature set
    216 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    589 Answers
    91%
    Lived up to sales and marketing promises
    143 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    616 Answers
    81%
    Implementation went as expected
    125 Answers
    Features
    Rippling HCMAgentforce Sales
    Human Resource Management
    Comparison of Human Resource Management features of Rippling HCM and Salesforce Agentforce Sales
    Feature
    Rippling HCM
    9.1
    1055 Ratings
    10% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Employee demographic data8.8746 Ratings00 Ratings
    Employment history8.9775 Ratings00 Ratings
    Job profiles and administration9.3884 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.9.3783 Ratings00 Ratings
    Organizational charting9.3921 Ratings00 Ratings
    Organization and location management9.1820 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)9.0632 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Rippling HCM and Salesforce Agentforce Sales
    Feature
    Rippling HCM
    9.4
    1101 Ratings
    14% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Pay calculation9.4990 Ratings00 Ratings
    Off-cycle/On-Demand payment9.2693 Ratings00 Ratings
    Benefit plan administration9.1970 Ratings00 Ratings
    Direct deposit files9.5970 Ratings00 Ratings
    Salary revision and increment management9.5743 Ratings00 Ratings
    Reimbursement management9.4647 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Rippling HCM and Salesforce Agentforce Sales
    Feature
    Rippling HCM
    9.2
    990 Ratings
    11% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Approval workflow9.5958 Ratings00 Ratings
    Balance details9.2911 Ratings00 Ratings
    Annual carry-forward and encashment9.0682 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Rippling HCM and Salesforce Agentforce Sales
    Feature
    Rippling HCM
    9.2
    1152 Ratings
    11% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    View and generate pay and benefit information9.41091 Ratings00 Ratings
    Update personal information9.51140 Ratings00 Ratings
    View company policy documentation9.3952 Ratings00 Ratings
    Employee recognition8.7630 Ratings00 Ratings
    View job history9.0818 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of Rippling HCM and Salesforce Agentforce Sales
    Feature
    Rippling HCM
    8.6
    489 Ratings
    7% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Tracking of all physical assets8.6490 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of Rippling HCM and Salesforce Agentforce Sales
    Feature
    Rippling HCM
    8.8
    591 Ratings
    15% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Report builder8.6574 Ratings00 Ratings
    Pre-built reports8.8543 Ratings00 Ratings
    Ability to combine HR data with external data8.9495 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of Rippling HCM and Salesforce Agentforce Sales
    Feature
    Rippling HCM
    9.2
    818 Ratings
    13% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    New hire portal9.4797 Ratings00 Ratings
    Manager tracking tools9.1622 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Rippling HCM and Salesforce Agentforce Sales
    Feature
    Rippling HCM
    9.0
    475 Ratings
    11% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Corporate goal setting9.1408 Ratings00 Ratings
    Individual goal setting9.0436 Ratings00 Ratings
    Line-of sight-visibility9.1405 Ratings00 Ratings
    Performance tracking8.9435 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of Rippling HCM and Salesforce Agentforce Sales
    Feature
    Rippling HCM
    9.3
    544 Ratings
    16% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Performance plans9.2487 Ratings00 Ratings
    Performance improvement plans9.1461 Ratings00 Ratings
    Review status tracking9.2486 Ratings00 Ratings
    Review reminders9.5514 Ratings00 Ratings
    Multiple review frequency9.4443 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of Rippling HCM and Salesforce Agentforce Sales
    Feature
    Rippling HCM
    9.1
    402 Ratings
    15% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Create succession plans/pools8.9336 Ratings00 Ratings
    Candidate ranking9.1345 Ratings00 Ratings
    Candidate search9.2362 Ratings00 Ratings
    Candidate development9.4342 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Rippling HCM and Salesforce Agentforce Sales
    Feature
    Rippling HCM
    9.0
    461 Ratings
    13% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Job Requisition Management8.9366 Ratings00 Ratings
    Company Website Posting8.9355 Ratings00 Ratings
    Publish to Social Media9.1310 Ratings00 Ratings
    Job Search Site Posting8.9319 Ratings00 Ratings
    Duplicate Candidate Prevention8.9321 Ratings00 Ratings
    Applicant Tracking9.1353 Ratings00 Ratings
    Notifications and Alerts9.1432 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Rippling HCM and Salesforce Agentforce Sales
    Feature
    Rippling HCM
    -
    Ratings
    Salesforce Agentforce Sales
    8.2
    268 Ratings
    5% above category average
    Customer data management / contact management00 Ratings8.6268 Ratings
    Workflow management00 Ratings8.6258 Ratings
    Territory management00 Ratings7.5211 Ratings
    Opportunity management00 Ratings9.0258 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.7243 Ratings
    Contract management00 Ratings8.0214 Ratings
    Quote & order management00 Ratings7.6197 Ratings
    Interaction tracking00 Ratings8.9228 Ratings
    Channel / partner relationship management00 Ratings8.0190 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Rippling HCM and Salesforce Agentforce Sales
    Feature
    Rippling HCM
    -
    Ratings
    Salesforce Agentforce Sales
    7.7
    104 Ratings
    0% above category average
    Case management00 Ratings8.3102 Ratings
    Call center management00 Ratings7.782 Ratings
    Help desk management00 Ratings7.286 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Rippling HCM and Salesforce Agentforce Sales
    Feature
    Rippling HCM
    -
    Ratings
    Salesforce Agentforce Sales
    7.8
    243 Ratings
    1% above category average
    Lead management00 Ratings7.8238 Ratings
    Email marketing00 Ratings7.9205 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Rippling HCM and Salesforce Agentforce Sales
    Feature
    Rippling HCM
    -
    Ratings
    Salesforce Agentforce Sales
    8.0
    247 Ratings
    4% above category average
    Task management00 Ratings8.3235 Ratings
    Billing and invoicing management00 Ratings7.078 Ratings
    Reporting00 Ratings8.7200 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Rippling HCM and Salesforce Agentforce Sales
    Feature
    Rippling HCM
    -
    Ratings
    Salesforce Agentforce Sales
    8.3
    260 Ratings
    8% above category average
    Forecasting00 Ratings7.8228 Ratings
    Pipeline visualization00 Ratings8.5247 Ratings
    Customizable reports00 Ratings8.7257 Ratings
    Customization
    Comparison of Customization features of Rippling HCM and Salesforce Agentforce Sales
    Feature
    Rippling HCM
    -
    Ratings
    Salesforce Agentforce Sales
    8.4
    251 Ratings
    9% above category average
    Custom fields00 Ratings9.0248 Ratings
    Custom objects00 Ratings8.7238 Ratings
    Scripting environment00 Ratings7.7175 Ratings
    API for custom integration00 Ratings8.5209 Ratings
    Security
    Comparison of Security features of Rippling HCM and Salesforce Agentforce Sales
    Feature
    Rippling HCM
    -
    Ratings
    Salesforce Agentforce Sales
    9.0
    282 Ratings
    7% above category average
    Single sign-on capability00 Ratings9.0220 Ratings
    Role-based user permissions00 Ratings9.0254 Ratings
    Social CRM
    Comparison of Social CRM features of Rippling HCM and Salesforce Agentforce Sales
    Feature
    Rippling HCM
    -
    Ratings
    Salesforce Agentforce Sales
    7.7
    160 Ratings
    2% above category average
    Social data00 Ratings8.0158 Ratings
    Social engagement00 Ratings7.3156 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Rippling HCM and Salesforce Agentforce Sales
    Feature
    Rippling HCM
    -
    Ratings
    Salesforce Agentforce Sales
    7.9
    216 Ratings
    5% above category average
    Marketing automation00 Ratings7.9212 Ratings
    Compensation management00 Ratings7.9146 Ratings
    Platform
    Comparison of Platform features of Rippling HCM and Salesforce Agentforce Sales
    Feature
    Rippling HCM
    -
    Ratings
    Salesforce Agentforce Sales
    8.3
    231 Ratings
    9% above category average
    Mobile access00 Ratings8.3231 Ratings
    Best Alternatives
    Rippling HCMAgentforce Sales
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    UZIO
    Score9.4 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Rippling HCMAgentforce Sales
    Likelihood to Recommend
    9.2
    (1204 ratings)
    8.9
    (470 ratings)
    Likelihood to Renew
    8.9
    (22 ratings)
    9.1
    (61 ratings)
    Usability
    9.4
    (1201 ratings)
    8.4
    (166 ratings)
    Availability
    9.1
    (1 ratings)
    9.0
    (29 ratings)
    Performance
    9.1
    (1 ratings)
    8.0
    (20 ratings)
    Support Rating
    9.1
    (902 ratings)
    9.0
    (98 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (12 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    8.0
    (10 ratings)
    9.0
    (19 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.8
    (9 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (2 ratings)
    Product Scalability
    9.1
    (1 ratings)
    8.9
    (85 ratings)
    Professional Services
    -
    (0 ratings)
    9.3
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Rippling HCMAgentforce Sales
    Likelihood to Recommend
    Rippling
    When I first started my new job, it was an additional one on top of a day job I already had. I didn't have time to waste between getting home and starting this new night job, so the first thing that I found was that I was blown away at how quickly and easily I could log in and start. When starting a new job, I didn't need the added stress of learning another app/portal when I had more important things to learn. I am really grateful for those 2 factors alone. Once I got more familiar with the portal, I was able to search around a bit and found some great features that have just enriched the experience even more...no training needed.
    Read full review
    Salesforce
    Obviously, for any business, there are two main areas to focus on — the sales path and the service path. Sales Cloud wouldn’t be suited for a company that’s primarily into support services. For those kinds of companies, Salesforce has a different product — Service Cloud. So, for anyone in the support or service space, Sales Cloud isn’t the right fit.
    Incentivized
    Read full review
    Pros
    Rippling
    • Keeping track of and entering time off and watching time of approvals
    • Providing fast links to access accounts for health/retirement benefits
    • Extremely convenient access to see how much money is left in my flexible savings account and reordering a new card if I need one
    Read full review
    Salesforce
    • The customizations - We have an organization that operates differently from most companies, so we’ve had to implement quite a few customizations — and Salesforce allows us to do that quite quickly. Most of the time, delays come from dependencies on other internal parties rather than the system itself.
    • From my perspective as a consultant, one of the biggest advantages is that everything is in Salesforce — all the details, all in one place. The ability to customize it easily is a big plus; there’s really a lot you can do with it.
    Incentivized
    Read full review
    Cons
    Rippling
    • The overall look and feel of Rippling is dated; it looks like it's straight out of the 00's.
    • The could be more functionality in the LMS, expanded features, more options, it works, and it's basic, but it could be really great with a few added features.
    • The shift from using people's personal email to log in to their work email, not everyone wants to use their personal information to log into a work system.
    Read full review
    Salesforce
    • We still need to include the production part. We started using Salesforce to sell the seeds — our inventory is in SAP — and from there we handle sales and track the process of planting, harvesting, selling, and then collecting payments. But we don’t yet manage the earlier production processes, like production planning. We handle allocation, but not full production planning, and that’s an area where we still have room for improvement.
    Incentivized
    Read full review
    Likelihood to Renew
    Rippling
    I've been fully impressed with the tool so far in my 6 months of being a daily user. It's rare to run into an issue that can't be solved. Customer service is quick to respond and are usually very helpful. The price is great for the upgrade we got from our past tool. We hit our ROI within the first month.
    Incentivized
    Read full review
    Salesforce
    There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
    Incentivized
    Read full review
    Usability
    Rippling
    It is easy to use. It has an option to favorite commonly used functions, such as timekeeping and payroll. The app is easily accessible and easy to use, thanks to a quick-use option. This can be managed remotely and is great for all things HR for a company employee.
    Incentivized
    Read full review
    Salesforce
    Because I think it could be easier. We have different standards today since we’re used to interacting with consumer apps like Starbucks, where all you do is scan your card. Then, when you use Sales Cloud, there are still a lot of manual inputs. So my mission with AI is really about figuring out how to make that easier.
    Incentivized
    Read full review
    Reliability and Availability
    Rippling
    I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
    Incentivized
    Read full review
    Salesforce
    Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
    Incentivized
    Read full review
    Performance
    Rippling
    Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
    Incentivized
    Read full review
    Salesforce
    Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
    Points per Salesforce -
    1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
    2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
    3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
    4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
    5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
    6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
    7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
    8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
    9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
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    Support Rating
    Rippling
    I have contacted support one time, and I was assisted by the Artificial Intelligence bot. Not only did it help with my inquiry, but it also went the extra mile by suggesting other options. I was looking for a feature I could not find, and it was very helpful. It would be nice also to chat with an actual person.
    Incentivized
    Read full review
    Salesforce
    The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
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    In-Person Training
    Rippling
    No answers on this topic
    Salesforce
    I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

    I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
    Read full review
    Online Training
    Rippling
    No answers on this topic
    Salesforce
    I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

    We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
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    Implementation Rating
    Rippling
    It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!
    Incentivized
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    Salesforce
    Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
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    Alternatives Considered
    Rippling
    Rippling has a much more modern, user-friendly approach, and it continues to build out their product suite to help create a seamlessly integrated eco-system. BambooHR is also more modern, but doesn't seem to have the broad product suite that Rippling is pursuing. UKG felt so disconnected and archaic to work with... quite painful, actually. I really like that Rippling has been extremely supportive with the onboarding process, ensuring that you work with various members of their implementation team to get things up and running which leads to a better experience and quicker ROI.
    Incentivized
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    Salesforce
    So I've evaluated, implemented Microsoft Dynamics in the past. I've used Oracle CRM solutions. I've used Daylight, which is a very niche CRM system the last couple of years. And I've evaluated a variety from Legacy Microsoft Ones to Zoho and Sugar when making implementation decisions at other companies. But usually I've gone with Salesforce. I'd say it's better than most. The only one that I generally prefer, and last time I chose an implementation from scratch, I did Microsoft Dynamics. And the reason is for small mid-size organization, Microsoft Dynamics, if you already have Microsoft Office products, it's much better integrated to all of the Excel, Word, OneNote, Outlook email than what you get from Salesforce. And so that's the only one that if someone's a Microsoft organization and small sized company, it'll save a lot of integration things, a lot of security, a lot of login and access and IT management by just sticking within the Microsoft ecosystem. But outside of that, if you don't use Microsoft or if you're a large organization or have other needs that you want, Salesforce I'd say is better than all of the other CRM offerings out there. It's the easiest to use and the most robust and the most vendors and products for the ecosystem.
    Incentivized
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    Contract Terms and Pricing Model
    Rippling
    No answers on this topic
    Salesforce
    Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
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    Scalability
    Rippling
    I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
    Incentivized
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    Salesforce
    It's very scalable as it has a ton of features (but you do need an admin who understands how to leverage these features). Because of the various features, we've also needed to host onboarding sessions with our users so that they can familiarize themselves with the platform, which isn't always super user-friendly or intuitive.
    Incentivized
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    Professional Services
    Rippling
    No answers on this topic
    Salesforce
    Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
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    Return on Investment
    Rippling
    • It was great to receive money from other country.
    • It was very helpful to use an user friendly platform for my first oversea job.
    • It was great to keep track of the amount of money I've received for the time I was employed overseas.
    Incentivized
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    Salesforce
    • It allows me to keep a close eye on all of my performance metrics through the Dashboard Reporting, ie what my sales pipeline looks like, how much it's changed in the last 60 days, new opportunities created in the last 7 days, # of emails sent for the week, etc. The ease of the design and output make it really easy to check my progress throughout the day to find where I have holes and am falling short on my personal and work goals. It's resulted in greater transparency with my Mgmt Team and shorter 1-on-1 mtgs with my boss as he can see exactly where I am at all times (to be fair, I'm a senior sales rep, so he pretty much lets me do my job completely unfettered), but it does prove that I am continually producing which recently resulted in a raise I didn't even ask for.
    • The SF repository is so detailed that I don't have to spend tons of time finding frequently used websites attached to a client or see what all interactions with the company look like. Even though I don't use SF for my bulk emails and email sequences, SF provides me with an email to use in the bcc of these emails which links everything back to SF. I find that extremely helpful. This really impacts my efficiency and I can honestly say that once I started using all the functionality of data management, it saved me about 20% of my time/week that I could then allocate towards other revenue-generating tasks like prospecting and account management. The more time I have for those, the better. My year-over-year on accounts 1 year and older just grew by 17% this last year.
    Incentivized
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    ScreenShots

    Rippling HCM Screenshots

    Screenshot of the Rippling Dashboard: Employees' home for their payroll, benefits, documents, devices, expenses, and apps.Screenshot of Rippling Payroll: Runs payroll in 90 seconds. Pays employees and contractors around the world. Automatic tax filing.Screenshot of Rippling Benefits Administration: For the management of employees' Medical, Dental, Vision, 401K, FSA, HSA, and commuter benefits.Screenshot of Rippling Single Sign-On: Employees can access all of their SaaS apps in one click from their Rippling dashboard.Screenshot of Rippling’s Time & Attendance platform. This integrates with the rest of the product suite so that when employees clock in, their approved hours automatically synced with payroll and accounting systems.Screenshot of Rippling Mobile Device Management: To manage employees' computers and devices 100% remotely.

    Agentforce Sales Screenshots

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