What users are saying about
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Top Rated
165 Ratings
28 Ratings

Rubrik

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Top Rated
165 Ratings
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Score 9.4 out of 100
28 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Rubrik

Rubrik is an enterprise backup and recovery system. While it can be used anywhere, the price point may be tough for small entities. The Ransomware detection feature and the immutability of backups built into the platform are definitely an added plus that can be leveraged to enhance the cybersecurity of an organization.
David Newaj | TrustRadius Reviewer

VMware SRM

It's quite well suited for a medium to large size VMWare virtualization infrastructure where your production infrastructure can be failed over to a disaster recovery site. There are other cheaper options for a smaller budget business. Also, for a non mission critical virtual infrastructure, you can simply use VM backups such as Veeam backups for restoring failed VMs
Ravinder Gupta | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Rubrik
9.4
VMware SRM
Universal recovery
Rubrik
9.1
VMware SRM
Live recovery
Rubrik
9.7
VMware SRM
Recovery verification
Rubrik
9.0
VMware SRM
Business application protection
Rubrik
9.2
VMware SRM
Multiple backup destinations
Rubrik
9.3
VMware SRM
Incremental backup identification
Rubrik
9.6
VMware SRM
Backup to the cloud
Rubrik
9.6
VMware SRM
Deduplication and file compression
Rubrik
9.4
VMware SRM
Snapshots
Rubrik
9.7
VMware SRM
Flexible deployment
Rubrik
9.4
VMware SRM
Management dashboard
Rubrik
9.6
VMware SRM
Platform support
Rubrik
9.3
VMware SRM
Retention options
Rubrik
9.3
VMware SRM
Encryption
Rubrik
9.6
VMware SRM

Pros

Rubrik

  • Extremely fast restores of both file data and entire VMs via snapshots
  • Incredible user-friendly interface that has what I found to be a low learning curve
  • Easy to set up replication between sites for DR purposes
  • Fantastic support when I have issues - time to initial contact is very low and resolution is almost always very quick
  • Global search feature makes finding things very quick
Anonymous | TrustRadius Reviewer

VMware SRM

  • Easy configuration and setup.
  • Testing of a particular VM or datastore with several VMs is easy.
  • Auto configuration of IPs makes the process even easier.
Anonymous | TrustRadius Reviewer

Cons

Rubrik

  • Anything Rubrik is missing can be developed with their open API
  • It would be nicer if Rubrik had better networking options out of the box for machines being restored to a location other than their normal location
  • Better node reporting or performance, we have had a few nodes need to be rebooted
Jordan Watson | TrustRadius Reviewer

VMware SRM

  • It’s unfortunate, but more and more, the quality of VMware’s products and the technical support teams behind them has degraded significantly. We have opened several support requests within the last few months and ended up resolving a large majority ourselves due to the poor performance of their remote teams.
  • VMware is suffering from the same illness that’s affecting multiple U.S. technology firms, in that their focus has shifted completely away from their customers and moved to pleasing investors. In doing so, clients suffer because they do not get properly tested products and the support teams behind them are very weak and overwhelmed.
  • We worked close to a month trying to get SRM V6.5 to work. We have worked with many previous versions of SRM in the past while using HP EVAs, NetApps and Hitachi arrays, and we can honestly say that we are greatly disappointed with this release and the company.
  • We escalated right up to engineering, but their response times were brutally slow; the technicians were juniors at best.
  • As a technology leader, the last thing you want during a DR is to be dealing with a company that just can't deliver. SRM is not cheap, and you would expect much better products and support from VMware.
  • If you are comparing products, try other companies like Veeam... We ended up using them instead, the setup and execution was easy and seamless, and they answered all our questions quickly and efficiently. They actually do care about their clients.
Alejandro Contreras | TrustRadius Reviewer

Likelihood to Renew

Rubrik

Rubrik 8.9
Based on 11 answers
We have been very satisficed with Rubrik over the years that we have been using the product. We have seen a few minor issues with some of the upgrades that have been applied, but overall the product works and is easy to use. Our SQL DBA's love the product to manage their SQL server backups because the restores are fast and can be done at the database level.
Mark McCully | TrustRadius Reviewer

VMware SRM

VMware SRM 10.0
Based on 1 answer
- easy to set up - easy to protect critical servers in case of disaster
Abhishek Thakor | TrustRadius Reviewer

Usability

Rubrik

Rubrik 8.8
Based on 9 answers
Rubrik has a simple to use interface and day to day management is very simple yet it doesn't sacrifice flexibility. Expanding capacity as data grows is very easy and does not require downtime. Upgrading is simple and efficient. Setup and configuration are straight forward.
Anonymous | TrustRadius Reviewer

VMware SRM

VMware SRM 9.0
Based on 1 answer
VMWare SRM is very easy to use and configure. You don't have to be a virtualization expert to learn SRM configuration and execution.
Ravinder Gupta | TrustRadius Reviewer

Reliability and Availability

Rubrik

Rubrik 9.1
Based on 3 answers
Never goes down
Kevin Mortimer | TrustRadius Reviewer

VMware SRM

No score
No answers yet
No answers on this topic

Performance

Rubrik

Rubrik 9.1
Based on 3 answers
I did not find any performance issues.
Anonymous | TrustRadius Reviewer

VMware SRM

No score
No answers yet
No answers on this topic

Support Rating

Rubrik

Rubrik 8.9
Based on 18 answers
Rubrik support is hands down some of the best product support we have. They know their product and are quick to assist. Submitting support cases is easier and they are very responsive. You don't have to use Rubrik support often but when you do they have your back.
Anonymous | TrustRadius Reviewer

VMware SRM

VMware SRM 7.0
Based on 2 answers
Sometimes we have to struggle explaining the problem and getting it resolved on priority. The overall quality of support team is not as good as it used to be in past.
Ravinder Gupta | TrustRadius Reviewer

In-Person Training

Rubrik

Rubrik 9.1
Based on 1 answer
Very easy to take in and pass on.
George Pickersgill | TrustRadius Reviewer

VMware SRM

No score
No answers yet
No answers on this topic

Online Training

Rubrik

Rubrik 4.5
Based on 1 answer
I've given 5 here as i have not done the Rubrik university stuff - just read their KB which is decent.
George Pickersgill | TrustRadius Reviewer

VMware SRM

No score
No answers yet
No answers on this topic

Implementation Rating

Rubrik

Rubrik 9.0
Based on 7 answers
From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
Jewemars Christian Riano | TrustRadius Reviewer

VMware SRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Rubrik

Rubrik was the easiest to install and configure for our environment. The all in one solution has built in safeguards, so if part of the system fails you are not left without a backup solution. The system is robust and easy to upgrade or increase in size. The system requires very little day to day attention and integrates with ServiceNow.
Anonymous | TrustRadius Reviewer

VMware SRM

Entertained Veeam, however with SRM's tight integration and "brand" it was an easy decision. The cost for a 25 server license also weighed in the decision for using a VMware product. Plus I am a VMware fan and feel this option to go with SRM will transcend jobs.
Dan Forlano | TrustRadius Reviewer

Scalability

Rubrik

Rubrik 8.8
Based on 3 answers
Very easy to add new 'briks' (or nodes as everyone else calls them :P) as long as the network is plugged in and configured, the briks will discuss among themselves and welcome the new comer into the cluster
George Pickersgill | TrustRadius Reviewer

VMware SRM

No score
No answers yet
No answers on this topic

Return on Investment

Rubrik

  • The ability to deliver strong business continuity has been worth FAR more than we paid for the solution. Our previous backup system was undersized and underperforming, and RTO for a full outage was measured in weeks. Currently we can bring up core production within a few hours, and that is with a series of huge file servers - we expect to see that time drop as we break the servers out
  • Having 365 and Azure backed up through Polaris has saved us from what would have been embarrassing client-facing issues when emails were lost or deleted.
  • We are so much more confident in our systems that we are able to make system changes rapidly to keep pace with the company, knowing that we can always just take a quick backup and revert if needed. We are even using the Rubrik cluster to transition workloads between otherwise incompatible vCenter deployments, allowing us to seamlessly replace whole clusters with no downtime.
Adam Stadnick | TrustRadius Reviewer

VMware SRM

  • The biggest positive is that we have a data recovery solution that we can test and verify in a live condition. Prior to this we were only hoping we could recover from a disaster.
  • We've been only running for 4 months and haven't had to use SRM.
Dan Forlano | TrustRadius Reviewer

Screenshots

Pricing Details

Rubrik

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VMware SRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Rubrik
9.6
VMware SRM
7.3

Likelihood to Renew

Rubrik
8.9
VMware SRM
10.0

Usability

Rubrik
8.8
VMware SRM
9.0

Reliability and Availability

Rubrik
9.1
VMware SRM

Performance

Rubrik
9.1
VMware SRM

Support Rating

Rubrik
8.9
VMware SRM
7.0

In-Person Training

Rubrik
9.1
VMware SRM

Online Training

Rubrik
4.5
VMware SRM

Implementation Rating

Rubrik
9.0
VMware SRM

Scalability

Rubrik
8.8
VMware SRM

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