Rubrik is cloud data management and enterprise backup software provided by Palo Alto-based Rubrik, Inc. It is a software platform that provides backup, instant recovery, archival, search, analytics, compliance, and copy data management in one secure fabric across data centers and clouds.
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VMware SRM
Score 8.5 out of 10
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VMware's Site Recovery Manager (VMware SRM) is a disaster recovery option.
The speed of restoring data and simplicity to kick that off is hands down the best. The intuitive nature of the system to recognize a missing VM and to auto flag it as a relic to reduce log clutter and distractions. I honestly don't look at it often due to the stability of the system.
Where its less suited would be the full feature set is only for VMware, with the recent approval from Nutanix as a partner there have been a lot of growth adding function for AHV VMs. Custom reporting doesn't seem to be as feature rich as other processes along with the YARA rules coding for threat hunting.
It's quite well suited for a medium to large size VMWare virtualization infrastructure where your production infrastructure can be failed over to a disaster recovery site. There are other cheaper options for a smaller budget business. Also, for a non mission critical virtual infrastructure, you can simply use VM backups such as Veeam backups for restoring failed VMs
It’s unfortunate, but more and more, the quality of VMware’s products and the technical support teams behind them has degraded significantly. We have opened several support requests within the last few months and ended up resolving a large majority ourselves due to the poor performance of their remote teams.
VMware is suffering from the same illness that’s affecting multiple U.S. technology firms, in that their focus has shifted completely away from their customers and moved to pleasing investors. In doing so, clients suffer because they do not get properly tested products and the support teams behind them are very weak and overwhelmed.
We worked close to a month trying to get SRM V6.5 to work. We have worked with many previous versions of SRM in the past while using HP EVAs, NetApps and Hitachi arrays, and we can honestly say that we are greatly disappointed with this release and the company.
We escalated right up to engineering, but their response times were brutally slow; the technicians were juniors at best.
As a technology leader, the last thing you want during a DR is to be dealing with a company that just can't deliver. SRM is not cheap, and you would expect much better products and support from VMware.
If you are comparing products, try other companies like Veeam... We ended up using them instead, the setup and execution was easy and seamless, and they answered all our questions quickly and efficiently. They actually do care about their clients.
I gave rating do to the following: The product works great with little time needed to manage to be sure that backups work. Customer is very helpful and respond quickly to resolve errors or answer product questions. The continued education that Rubrik continue to offer such as training, webinars, and blogs.
Rubrik has a simple to use interface and day to day management is very simple yet it doesn't sacrifice flexibility. Expanding capacity as data grows is very easy and does not require downtime. Upgrading is simple and efficient. Setup and configuration are straight forward.
Rubrik support is hands down some of the best product support we have. They know their product and are quick to assist. Submitting support cases is easier and they are very responsive. You don't have to use Rubrik support often but when you do they have your back.
Sometimes we have to struggle explaining the problem and getting it resolved on priority. The overall quality of support team is not as good as it used to be in past.
From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
Rubrik has smaller footprint of hardware compared to the competition and ease of operations. The software is a bit more stable and allows the scaling of the infra in a much easier way and manage. The polaris tool / reporting module is very easy for management to look at the statistics and get the meat of the information from the overall operations
Entertained Veeam, however with SRM's tight integration and "brand" it was an easy decision. The cost for a 25 server license also weighed in the decision for using a VMware product. Plus I am a VMware fan and feel this option to go with SRM will transcend jobs.
the only downside with a hardware+software all in one solution is having to pay for more licensing if you need more disk space instead of just adding space. other than that it's great
Very easy to add new 'briks' (or nodes as everyone else calls them :P) as long as the network is plugged in and configured, the briks will discuss among themselves and welcome the new comer into the cluster
This solution was comparable in price to other solutions we examined and offered features not available from some other leading backup providers.
This has increased the speed with which I can restore files and especially entire virtual machines (literally seconds to spin up a restore instead of often over an hour with Avamar) so less downtime for customers who need help.
While (thankfully) we haven't had to use it, this also offers ransomware detection and protection.
Single Sign-On integration allows us to use our existing 2FA to increase security.
The biggest positive is that we have a data recovery solution that we can test and verify in a live condition. Prior to this we were only hoping we could recover from a disaster.
We've been only running for 4 months and haven't had to use SRM.
