Sage People vs. UKG Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sage People
Score 8.5 out of 10
N/A
An extensible, configurable, and flexible global cloud HR and People solution, Sage People aims to empower HR to lead change. Built on Salesforce, Sage People enables business to flow by being inclusive, agile, and resilient, designing new ways of working, successfully competing for talent, and driving business transformation. It does this through automation, to elevate the work of their HR teams and the workforce, using actionable People insights to experiment and innovate, while…N/A
UKG Pro
Score 8.0 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Pricing
Sage PeopleUKG Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Sage PeopleUKG Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
Sage PeopleUKG Pro
Considered Both Products
Sage People

No answer on this topic

UKG Pro
Chose UKG Pro
When switching to a new HRIS, the HR team evaluated a few options - UKG Pro, Sage, and ADP. We decided to go with UKG Pro because of the integration capabilities between modules, and because of the excellent customer service.
Chose UKG Pro
We were impressed with the UKG demonstrations and information provided during the initial sales pitch and all of the research we did on each of the HRIS Vendors we were looking at.
Top Pros
Top Cons
Features
Sage PeopleUKG Pro
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Sage People
7.1
3 Ratings
10% below category average
UKG Pro
8.4
803 Ratings
7% above category average
Employee demographic data10.03 Ratings8.8731 Ratings
Employment history10.03 Ratings8.7762 Ratings
Job profiles and administration7.03 Ratings8.7733 Ratings
Workflow for transfers, promotions, pay raises, etc.3.32 Ratings8.3721 Ratings
Organizational charting8.03 Ratings7.8643 Ratings
Organization and location management8.03 Ratings8.3656 Ratings
Compliance data (COBRA, OSHA, etc.)3.12 Ratings8.1517 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Sage People
9.2
3 Ratings
14% above category average
UKG Pro
8.6
746 Ratings
7% above category average
Support for external payroll vendors9.62 Ratings8.3336 Ratings
Benefit plan administration9.01 Ratings8.2643 Ratings
Salary revision and increment management9.01 Ratings8.8573 Ratings
Pay calculation00 Ratings9.0709 Ratings
Off-cycle/On-Demand payment00 Ratings8.8231 Ratings
Direct deposit files00 Ratings9.3702 Ratings
Reimbursement management00 Ratings8.057 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Sage People
9.7
3 Ratings
18% above category average
UKG Pro
8.4
563 Ratings
4% above category average
Approval workflow10.03 Ratings8.8504 Ratings
Balance details9.03 Ratings8.4529 Ratings
Annual carry-forward and encashment10.03 Ratings8.1434 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Sage People
8.2
3 Ratings
1% above category average
UKG Pro
8.5
798 Ratings
4% above category average
View and generate pay and benefit information8.03 Ratings8.8769 Ratings
Update personal information10.03 Ratings8.9776 Ratings
View company policy documentation10.03 Ratings8.5564 Ratings
Employee recognition5.03 Ratings7.4287 Ratings
View job history8.03 Ratings8.9759 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Sage People
9.8
2 Ratings
25% above category average
UKG Pro
7.7
734 Ratings
1% above category average
Report builder9.82 Ratings7.7714 Ratings
Pre-built reports9.82 Ratings7.9724 Ratings
Ability to combine HR data with external data9.82 Ratings7.6495 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Sage People
9.0
3 Ratings
11% above category average
UKG Pro
8.7
557 Ratings
8% above category average
New hire portal9.03 Ratings8.6554 Ratings
Manager tracking tools9.03 Ratings8.7444 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Sage People
8.5
3 Ratings
4% above category average
UKG Pro
7.9
377 Ratings
3% below category average
Corporate goal setting8.03 Ratings8.1293 Ratings
Individual goal setting9.03 Ratings7.7359 Ratings
Line-of sight-visibility8.03 Ratings7.9251 Ratings
Performance tracking9.03 Ratings7.8333 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Sage People
7.8
3 Ratings
2% below category average
UKG Pro
8.1
465 Ratings
2% above category average
Performance plans8.03 Ratings7.8415 Ratings
Performance improvement plans7.02 Ratings7.7326 Ratings
Review status tracking9.03 Ratings8.3436 Ratings
Review reminders7.03 Ratings8.3397 Ratings
Multiple review frequency8.03 Ratings8.3337 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Sage People
8.0
2 Ratings
1% above category average
UKG Pro
8.5
187 Ratings
7% above category average
Create succession plans/pools8.22 Ratings8.6155 Ratings
Candidate ranking8.02 Ratings8.4164 Ratings
Candidate search8.02 Ratings8.5163 Ratings
Candidate development7.82 Ratings8.5152 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Sage People
6.7
3 Ratings
15% below category average
UKG Pro
8.5
456 Ratings
9% above category average
Job Requisition Management8.03 Ratings8.8434 Ratings
Company Website Posting9.03 Ratings9.1422 Ratings
Publish to Social Media7.42 Ratings8.8333 Ratings
Job Search Site Posting7.22 Ratings8.9390 Ratings
Duplicate Candidate Prevention2.12 Ratings7.1323 Ratings
Applicant Tracking5.62 Ratings8.6421 Ratings
Notifications and Alerts8.02 Ratings8.4388 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Sage People
-
Ratings
UKG Pro
8.6
189 Ratings
10% above category average
Tracking of all physical assets00 Ratings8.6189 Ratings
Best Alternatives
Sage PeopleUKG Pro
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Sage PeopleUKG Pro
Likelihood to Recommend
8.0
(3 ratings)
8.3
(928 ratings)
Likelihood to Renew
-
(0 ratings)
8.8
(194 ratings)
Usability
-
(0 ratings)
8.5
(188 ratings)
Availability
-
(0 ratings)
10.0
(74 ratings)
Performance
-
(0 ratings)
9.5
(331 ratings)
Support Rating
-
(0 ratings)
6.2
(492 ratings)
In-Person Training
-
(0 ratings)
9.6
(87 ratings)
Online Training
-
(0 ratings)
9.1
(202 ratings)
Implementation Rating
-
(0 ratings)
9.9
(86 ratings)
Configurability
-
(0 ratings)
9.9
(76 ratings)
Ease of integration
-
(0 ratings)
10.0
(65 ratings)
Product Scalability
-
(0 ratings)
9.4
(93 ratings)
Vendor post-sale
-
(0 ratings)
7.9
(55 ratings)
Vendor pre-sale
-
(0 ratings)
9.9
(48 ratings)
User Testimonials
Sage PeopleUKG Pro
Likelihood to Recommend
Sage
Sage People is well suited to small-medium sized organizations that would like a cloud-based HR solution with no need for servers or software to install. I really like the fact that it is based on Salesforce.com so you know that it will be extremely reliable and well supported. It is very flexible and customizable and can work in complex HR arrangements. For example, we have employees in nearly 60 countries and multiple HR jurisdictions and we are able to make it work for us. However, if you are moving from a traditional or customized HR system there may be a steep learning curve and you should be prepared to spend a lot of time setting up and customizing to your needs, in addition to training.
Read full review
UKG
UKG did well when we had issues with employees working for both agencies. We called the Rapid Response Team, and they fixed those issues on their back end. Another example is with the Amended W-2 form; they gave us instructions to do it ourselves, but it was not working, and need to make phone calls to get help.
Read full review
Pros
Sage
  • Sage is highly flexible and configurable, allowing us to manage the variety of geographies and functional units in one platform.
  • Sage is highly customer focused, with great CSM support.
  • Sage People will be able to integrate with other Sage pillars such as Accounting and Payroll.
Read full review
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Cons
Sage
  • Training manuals are not much useful. You always need a helping hand to move forward.
  • When you have to look up employees, we have to provide their job title which I feel is not an efficient way.
Read full review
UKG
  • As UKG is aware, the support for customers needs some improvement. As the recent changes to the staffing/support hierarchy take effect, I hope to see some relief to the current frustrations.
  • As the UKG Pro products evolve, they need to become more integrated and less segmented. Having to purchase multiple products that then need to coordinate for processing leads to issues.
  • As users, we have a lot of options for self-service and customization, but some simple fixes still require assistance from UKG support. Give us the power to help ourselves whenever possible.
Read full review
Likelihood to Renew
Sage
No answers on this topic
UKG
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Read full review
Usability
Sage
No answers on this topic
UKG
Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
Read full review
Reliability and Availability
Sage
No answers on this topic
UKG
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Read full review
Performance
Sage
No answers on this topic
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
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Support Rating
Sage
No answers on this topic
UKG
The quality of UKG Support is related directly to the UKG rep. who handles the issue. In some cases you get someone who really is good at supporting the product and others may not have as much experience and it shows
Read full review
In-Person Training
Sage
No answers on this topic
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Read full review
Online Training
Sage
No answers on this topic
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
Read full review
Implementation Rating
Sage
No answers on this topic
UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
Read full review
Alternatives Considered
Sage
We moved to Sage People from a 20+-year-old internally developed HR software. We also evaluated other HR software such as Kronos, SAP, and BambooHR. Ultimately, we chose Sage because of the extensive support they provided to us and the ability to customize to fit our organization's needs. We loved the fact that they were completely cloud-based and built on a reputable platform (Salesforce).
Read full review
UKG
UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
Read full review
Scalability
Sage
No answers on this topic
UKG
Read full review
Return on Investment
Sage
  • Has significantly improved our team resources by having one system and set of processes, rather than managing duplicate entry in multiple systems
  • Has allowed us to finally have a process for ensuring we can approve, manage, track and report employee PTO liability in one system
  • Improved HR Data reporting and Data Analytics for both HR and for managers, so that we can make better people and business decisions
  • Better manager and employee experiences by eliminating paper based request forms and automating workflows
Read full review
UKG
  • We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in
  • Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards.
  • Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off
Read full review
ScreenShots

Sage People Screenshots

Screenshot of Reports on the matters that mean the most to the organization. Offers insights about a global workforce to suppot informed, data-driven business decisions with data that is always up to date.Screenshot of An employee self-service portal gives the workforce access to common HR tasks, such as managing personal and pay details, viewing company communications, and managing their time off.Screenshot of Sage People is used to manage time off, and track and manage planned and unplanned absences by team or by an individual.Screenshot of Locates future leaders, close skills gaps, and develops talent with a system for employees and managers to engage in conversations anytime, anywhere, with real-time feedback, instant recognition, flexible goal setting, and formal, flexible performance reviews.Screenshot of The Sage People mobile app is used to manage HR processes on-the-go.Screenshot of Sage People Payroll is a unified HR and Payroll system for UK and US teams, to provide an accurate, synced view of people costs.​

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice