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Top Rated
186 Ratings
15 Ratings
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Score 8 out of 100

WatchGuard AuthPoint

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Top Rated
186 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

SailPoint Identity Platform

It's appropriate for tools that already integrate well. Not good to force it on technologies and tools that don't natively work well with Sailpoint.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

Watchguard AuthPoint works well for securing VPN on Watchguard firewalls and windows computers. It works well on any SAML authentication as well as M365. It doesn’t work well with the Microsoft Exchange server 2013. I wanted to set this up on an exchange server but you need a bigger firewall to act as a reverse proxy for that scenario. I would say it’s less appropriate
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

SailPoint Identity Platform
7.8
WatchGuard AuthPoint
ID-Management Access Control
SailPoint Identity Platform
9.0
WatchGuard AuthPoint
ID Management Single-Sign On (SSO)
SailPoint Identity Platform
8.0
WatchGuard AuthPoint
Account Provisioning and De-provisioning
SailPoint Identity Platform
8.0
WatchGuard AuthPoint
ID Management Workflow Automation
SailPoint Identity Platform
8.0
WatchGuard AuthPoint
ID Risk Management
SailPoint Identity Platform
6.0
WatchGuard AuthPoint

Pros

SailPoint Identity Platform

  • The access request work flow and back end process is exceptional. It effectively manages all of the various pieces of a request and presents the completed request to the provisioning agent as a single record. This is very helpful to the efficiency of the process since the provisioning agent only sees the completed request rather than seeing each component as it is approved. Other systems deliver the various request components to provisioning as they are approved but cannot be provisioned without all the components. Thus creating complexity for the provisioning agent and impacting the SLAs with what looks like a delay with the provisioning process.
  • The system is robust enough to effectively handle the scale that we need. With 750+ applications, 24,304 individual entitlements to select from, and an average of 10,200 request transactions per month. We have never had any performance issues.
  • The system flexible enough to accommodate our complex business needs without needing to customize the base system. We have been able to add significant functionality to the system in order to support the business needs by extending the code rather than altering the base code. This has enabled a simple upgrade of the system without having to re-apply code enhancements.
Mark Routh MCPM, PMP, CSM | TrustRadius Reviewer

WatchGuard AuthPoint

  • Ease of use, the mobile app is very ease to use once set up.
  • For companies that may have employees that are not comfortable using their personal smart phone for this MFA service, WatchGuard offers a hardware token solution. It's like a mini stop watch keychain that allows the MFA service to function without a smart phone.
  • Setting up new MFA accounts is ease, you can simply scan a QR code or do a quick manual setup.
Ryan Chester | TrustRadius Reviewer

Cons

SailPoint Identity Platform

  • During the time we acquired the solution, there wasn't a cloud version yet.
  • The SSO feature was sun-set so we used another product to use (okta).
Jay C. Gomez, CISM, CDPSE, CIPM | TrustRadius Reviewer

WatchGuard AuthPoint

  • Remove the use of Java. I didn't like the dependence and it caused problems early on prior to me realizing what was happening.
  • The addition of "operators" could be streamlined. I should be able to easily select an existing AuthPoint user to be added as an operator (i.e., one of my IT staff).
  • The timeout graphic/visualization on the mobile app sometimes confuses users who think that something is wrong even after approving the notification.
Dave Brown | TrustRadius Reviewer

Likelihood to Renew

SailPoint Identity Platform

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.9
Based on 7 answers
We can no longer imagine working without AuthPoint.
It is simple and with push tokens much easier than rsa and other products on the market. It is very secure and gives us good installation options.
Oliver Mark | TrustRadius Reviewer

Usability

SailPoint Identity Platform

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.2
Based on 21 answers
WatchGuard AuthPoint is very user friendly, with minimal interaction needed to both set it up, and to maintain it's continued use. The log in interface is easily understood, with clear and easily understood icons to allow for different methods of authentication. The WatchGuard team is constantly improving their Login app, which is constantly improving the user interface, allowing for a smoother and quicker login process.
Anonymous | TrustRadius Reviewer

Reliability and Availability

SailPoint Identity Platform

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 7.8
Based on 3 answers
It failed a couple of times for a period of an hour or so, where systems were down.
Anonymous | TrustRadius Reviewer

Performance

SailPoint Identity Platform

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.0
Based on 3 answers
No apparent problem besides a couple of times that systems weren't working
Anonymous | TrustRadius Reviewer

Support Rating

SailPoint Identity Platform

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 9.1
Based on 49 answers
In the case that support from WatchGuard is required, whether it be deploying to a bespoke application or product, or maintaining an existing product - WatchGuard support is fast and efficient. From logging the ticket (which is easy AND comprehensive) to getting it resolved, WatchGuard makes it easy allowing you to select how and when you want to be contacted.
Anonymous | TrustRadius Reviewer

In-Person Training

SailPoint Identity Platform

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 6.4
Based on 1 answer
It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
Anonymous | TrustRadius Reviewer

Online Training

SailPoint Identity Platform

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.5
Based on 2 answers
We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
Anonymous | TrustRadius Reviewer

Implementation Rating

SailPoint Identity Platform

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.7
Based on 7 answers
Send out an email beforehand to the users to make sure they know that there will be an email and what app to get installed on their phones
Mike Smith | TrustRadius Reviewer

Alternatives Considered

SailPoint Identity Platform

All these products are really good at some key areas. They are all different and solve different parts of the puzzle. IIQ is more of a centric focal point that manages and maintains access in a vendor-agnostic way. It helps bridge the gap at the identity layer for different vendor applications, allowing you to keep your flavor of solutions and have them communicate at the identity context.
Omon Edeki | TrustRadius Reviewer

WatchGuard AuthPoint

WatchGuard AuthPoint has similar or more features than both Duo and Microsoft 365 Azure MFA. Its setup guides are much more fleshed out than Microsoft's and it is priced lower than both options. As long as your options for the 3 years licensing.
Anonymous | TrustRadius Reviewer

Scalability

SailPoint Identity Platform

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.1
Based on 3 answers
We are a medium-sized company. We don't need rapid scaling.
Anonymous | TrustRadius Reviewer

Return on Investment

SailPoint Identity Platform

  • We were able to save a lot of money by using IdentityIQ instead of paying for more multiple Oracle Identity products in the same space.
  • We were also able to use IdentityIQ to retire our Control-SA product which was end-of-life'd by the vendor.
  • The self-service capabilities of the product saved a lot of calls to the helpdesk.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

  • We believe the previous reporting and monitoring solutions took up significantly more time prior to AuthPoint.
  • The time to activate for new staff is very quick and simple so no extensive training is required.
  • It has opened up a cost-effective way to facilitate access to systems, which may previously have been out of budget for clients.
Anonymous | TrustRadius Reviewer

Screenshots

SailPoint Identity Platform

Pricing Details

SailPoint Identity Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WatchGuard AuthPoint

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SailPoint Identity Platform
8.0
WatchGuard AuthPoint
8.3

Likelihood to Renew

SailPoint Identity Platform
WatchGuard AuthPoint
8.9

Usability

SailPoint Identity Platform
WatchGuard AuthPoint
8.2

Reliability and Availability

SailPoint Identity Platform
WatchGuard AuthPoint
7.8

Performance

SailPoint Identity Platform
WatchGuard AuthPoint
8.0

Support Rating

SailPoint Identity Platform
WatchGuard AuthPoint
9.1

In-Person Training

SailPoint Identity Platform
WatchGuard AuthPoint
6.4

Online Training

SailPoint Identity Platform
WatchGuard AuthPoint
8.5

Implementation Rating

SailPoint Identity Platform
WatchGuard AuthPoint
8.7

Scalability

SailPoint Identity Platform
WatchGuard AuthPoint
8.1

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