TrustRadius: an HG Insights company

Salesforce Maps vs. Salesforce Mobile vs. Salesforce Spiff

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Maps

    Score10 out of 10
    Small Businesses (1-50 employees)
    Salesforce Maps (formerly MapAnything) helps users map their CRM data. Users can: View customer, prospect, employee, partner, & competitor locations Build routes, call lists, campaigns, & event invite lists directly from the map Map wins & losses and visualize team activities & performance Maps is Salesforce-integrated & was built on Force.com. According to the vendor, the software has 1400+ customers so far. Use cases include: Field…

    $30

    per user / month

    Salesforce Mobile

    Score8.7 out of 10
    N/ASalesforce Mobile (formerly Salesforce1 Mobile App) provides sales reps and marketers to update their pipeline and lead statuses on the go, as well as share notifications and keep their team and collaborators updated on the movement of prospects through the sales pipeline.N/A

    Salesforce Spiff

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salesforce Spiff is a commission software that combines the familiarity of a spreadsheet with automation at scale. It is designed to streamline workflows, enable easier communication, and instill a high level of trust across all stakeholders.

    $900

    per year per user

    Pricing
    Salesforce MapsSalesforce MobileSalesforce Spiff
    Editions & Modules
    Winter 2017 / 10.4.6
    $30
    per user / month
    No answers on this topic
    Spiff
    $75
    per month (billed annually) per user
    Offerings
    Pricing Offerings
    Salesforce MapsSalesforce MobileSalesforce Spiff
    Free Trial
    YesNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    Salesforce MapsSalesforce MobileSalesforce Spiff
    Considered Multiple Products
    Salesforce
    No answer on this topic
    Salesforce
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    26 Answers
    97%
    Would buy again
    228 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    24 Answers
    99%
    Delivers good value for the price
    126 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    25 Answers
    97%
    Happy with the feature set
    227 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    16 Answers
    99%
    Lived up to sales and marketing promises
    109 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    19 Answers
    95%
    Implementation went as expected
    96 Answers
    Features
    Salesforce MapsSalesforce MobileSalesforce Spiff
    Sales ICM
    Comparison of Sales ICM features of Salesforce Maps and Salesforce Mobile and Salesforce Spiff
    Feature
    Salesforce Maps
    -
    Ratings
    Salesforce Mobile
    -
    Ratings
    Salesforce Spiff
    8.1
    218 Ratings
    3% above category average
    Sales compensation plan creation00 Ratings00 Ratings7.7167 Ratings
    Complex sales crediting00 Ratings00 Ratings7.6149 Ratings
    Sales compensation process automation00 Ratings00 Ratings9.1195 Ratings
    Incentive auditing/regulation compliance00 Ratings00 Ratings7.3122 Ratings
    Sales compensation dashboards & forecasting00 Ratings00 Ratings8.6191 Ratings
    Incentive modeling00 Ratings00 Ratings9.1137 Ratings
    Agile incentive strategy00 Ratings00 Ratings7.9115 Ratings
    ICM mobile visibility00 Ratings00 Ratings7.3110 Ratings
    Best Alternatives
    Salesforce MapsSalesforce MobileSalesforce Spiff
    Small Businesses
    No answers on this topic
    LeadFuze
    Score8.7 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Velocify by ICE Mortgage Technology
    Score6.7 out of 10
    Everstage
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    CaptivateIQ
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Salesforce MapsSalesforce MobileSalesforce Spiff
    Likelihood to Recommend
    10.0
    (4 ratings)
    8.7
    (30 ratings)
    8.9
    (234 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    9.1
    (9 ratings)
    Usability
    10.0
    (2 ratings)
    8.3
    (6 ratings)
    8.9
    (223 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (4 ratings)
    Support Rating
    1.0
    (1 ratings)
    9.9
    (3 ratings)
    4.5
    (6 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    7.8
    (5 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    8.8
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Salesforce MapsSalesforce MobileSalesforce Spiff
    Likelihood to Recommend
    Salesforce
    This is best suited when there is territory management at the field or rep level. One can easily distribute the area/ locality, balance revenue, and optimize sales/outcome. However, this may be less appropriate for organizations that operate entirely on remote sales or for those where geographic location does not matter.
    Incentivized
    Read full review
    Salesforce
    It is well-suited for use cases where you already use Salesforce as a CRM, as it works hand in hand. Also, it can connect to Slack and supports Mulesoft integrations, making it an all-in-one ecosystem. For use cases like ours, where field service reps need an app to add work notes or enter their absences, etc., the app works great.
    Incentivized
    Read full review
    Salesforce
    Spiff can serve well organizations that regularly pay OTE and performance-based incentives as it takes away the pain for users to track their OTE pay. It is also very convenient to access past reports for comparison or whatever purpose you may need it for. The build-in ticketing system also allows users to easily raise inquiries and for admins to have a single inbox for inquiries that they need to address.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Drilling down from the map point, to account/work order/opportunity.
    Incentivized
    Read full review
    Salesforce
    • Clicking an address deep-links directly into Google Maps, eliminating the need to copy-paste data between apps while driving.
    • The app handles technical payroll jargon surprisingly well. I can dictate a meeting summary while walking back to my car, and it saves as a formatted note.
    • Log calls and emails immediately after they happen.
    Incentivized
    Read full review
    Salesforce
    • It syncs with your internal systems to show how much you have sold during the current period.
    • It tells you how much you should expect to get paid based on your sales.
    • It keeps track of how you have performed over the course of the year and tells you when you are in accellerators.
    • It also details your organizations sales rules and payout rules so that you just have one place to go for all questions commission related.
    Incentivized
    Read full review
    Cons
    Salesforce
    • They just restructured their pricing model and we are ending our contract because of it - you have to pay for 10 users.
    • The crossover with accounts and contacts are hard to map.
    • The window sizes when navigating the maps are difficult to work with.
    Incentivized
    Read full review
    Salesforce
    • Just like Salesforce, there's a lot you can do with the app. It can feel overwhelming if you don't know what you're looking for.
    • This isn't necessarily a fault, but when you use Salesforce on a computer most of the time, when going to Mobile you do have to make an adjustment and be prepared for a different layout and navigation.
    Incentivized
    Read full review
    Salesforce
    • Although reporting has been improved, it's an area that I feel could use more development (which they are doing).
    • Exports are good but to make them great, being able to customize the formatting and data that shows and which data doesn't show would be a great improvement.
    • The backend can be somewhat confusing with statements and obligations and which should be used when and so on, just as one example. With that being said they are very willing to teach and also just do the updates for you if needed, but if it was a little more intuitive without that help would make it better.
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    No answers on this topic
    Salesforce
    We have to have it !! We love the product and most of us use it everyday - many times daily !!
    Incentivized
    Read full review
    Salesforce
    I enjoy using it and it is easy to see where you stand, the issue is still no live tracking, or at the very least, twice daily updates. You have the update in the morning, but I would like to see where I stand at the end of the day as well
    Incentivized
    Read full review
    Usability
    Salesforce
    It aligns well with business needs. We clearly get productivity gain, and its seamless integration with Salesforce makes things easier. The ability to visualize things and performance geographically helps us to make better decisions. It also saves us lots of time and effort and increases efficiency.
    Incentivized
    Read full review
    Salesforce
    The mobile is usable for all the smaller tasks also from the developer we can make them create button from which we can trigger automations, the app is used for on the go updates to the crm. The log in process is simple, it also has offline capabilities which is a plus point.
    Incentivized
    Read full review
    Salesforce
    Overall, the use cases of Spiff have been helping us to address important problems when it comes to commission calculation: (1) Accuracy of the commission calculation, (2) Transparency over how the commission is calculated, (3) Automation of commission calculation, which in turn saves us significant amount of time and energy and allow us to focus more on more important tasks
    Incentivized
    Read full review
    Reliability and Availability
    Salesforce
    No answers on this topic
    Salesforce
    No answers on this topic
    Salesforce
    In all my time using Spiff, I only recall it being unoperational (outside the times when there is scheduled maintence. During those times, Spiff does a good job at communicating when their services will be offline and why). The times when I do get a small error, 9 times out a 10 a simple refresh of the browser will fix the issue.
    Incentivized
    Read full review
    Performance
    Salesforce
    No answers on this topic
    Salesforce
    No answers on this topic
    Salesforce
    Pages load quickly, dashboards update numerous times throughout the day, and the integrations are seamless and operate without a hitch. On occasion, commissions will be delayed in calculating corrctly by a day or so, but that is quite rare. I don't find that delay to be a huge hinderance anyways.
    Incentivized
    Read full review
    Support Rating
    Salesforce
    Support was comical. It was barely available and the few times I did get help the language barrier was extraordinarily problematic
    Incentivized
    Read full review
    Salesforce
    I haven't had the need to contact support, but the online community has a VAST knowledge of support if you're in need. For instance, I needed to know how I could set the dashboard up to automatically refresh and the online community helped me within minutes.
    Incentivized
    Read full review
    Salesforce
    I needed my account to be set up and there seemed to be some technical issues with onboarding and a customer service rep made herself immediately available to liaison with our IT department to get me up and running. I did not expect them to tend to our request with such urgency.
    Read full review
    Online Training
    Salesforce
    No answers on this topic
    Salesforce
    No answers on this topic
    Salesforce
    The training was conducted by our Spiff Account Manager and they would even create recorded videos we could send to the sales team so when they log in, they would understand how to use Spiff. Account managers at Spiff are a huge reason why I like that company.
    Incentivized
    Read full review
    Implementation Rating
    Salesforce
    No answers on this topic
    Salesforce
    It went great - need more discovery next time
    Incentivized
    Read full review
    Salesforce
    I wasnt invovled but I heard it went smoothly!
    Incentivized
    Read full review
    Alternatives Considered
    Salesforce
    Allows for many more contacts to be loaded into the map.
    Incentivized
    Read full review
    Salesforce
    I haven't tried another service yet, therefore I can't give a comparative example from another software. Nevertheless, I can say that the experience that I had so far is pretty amazing. I am able to do things for my job without the need of a laptop, like I can be walking around a city where I am visiting potential clients and check all the data that we have on the way there. It really boosts my productivity.
    Incentivized
    Read full review
    Salesforce
    It is a night and day difference between Sheets and Excel. The fact that it is integrated with Salesforce and calculates commission as you close deals make it super transparent and efficient when it comes to tracking your performance and commission. Spiff takes the manual work out of the equation. Reduces human error and increases collaboration.
    Incentivized
    Read full review
    Scalability
    Salesforce
    No answers on this topic
    Salesforce
    No answers on this topic
    Salesforce
    We have a fairly large Enterprise sales team (200+ people and growing). Back when I first started at my organization this number was actually around 100 people. We've doubled in size since then and we have had zero problems adding these additional users.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • For the first time, we were able to see donors on a map which was life-changing.
    • Its allowed us to target donors on trips and other email campaigns when we haven’t been able to before.
    Incentivized
    Read full review
    Salesforce
    • Reduces the amount of times i need to get in the computer during weekends (to check stuff)
    • Reduces the heaviness of my bag when im doing field sales
    • no negatives, if it had i would just do it in the computer
    Incentivized
    Read full review
    Salesforce
    • increased transparency, allows me to share with my boss where i am at, i dont have to create a separate document tracking this information myself
    • Reassurance on payout and accuracy, i know what is in Salesforce Spiff is already approved and directly translates to the payout of my goals
    • reduction in errors and improved/less communication with the finance team for payouts. no other conversation needs to happen
    Incentivized
    Read full review
    ScreenShots

    Salesforce Spiff Screenshots

    Screenshot of real-time commission statements.Screenshot of customized plans in Spiff's Designer tool.Screenshot of the Spiff experience within Salesforce.Screenshot of multi-step approval workflows to expedite statements getting approved and finalized for payroll.Screenshot of Commission Estimator for improved visibility and behavior for sellers and managers, which in turn, drives more revenue.Screenshot of With Spiff’s Mobile App you can understand how much you are making, how much you have the potential to earn, and progress toward goals, from anywhere!