Salesforce Mobile vs. InsideSales.com / XANT PowerDialer for Salesforce (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesforce Mobile
Score 8.0 out of 10
N/A
Salesforce Mobile (formerly Salesforce1 Mobile App) provides sales reps and marketers to update their pipeline and lead statuses on the go, as well as share notifications and keep their team and collaborators updated on the movement of prospects through the sales pipeline.N/A
InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Score 8.0 out of 10
N/A
PowerDialer for Salesforce, from InsideSales.com / XANT is a discontinued sales dialer.N/A
Pricing
Salesforce MobileInsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Salesforce MobileInsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
Salesforce MobileInsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Considered Both Products
Salesforce Mobile

No answer on this topic

InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
I am actually not on the decision making side, but we used PowerDialer because of the easy to use integration with our CRM with Salesforce. Having these two tools in tandem was a great platform for us to do prospecting.
Top Pros
Top Cons
Features
Salesforce MobileInsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Salesforce Mobile
-
Ratings
InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
7.3
14 Ratings
2% below category average
Contact preview00 Ratings8.012 Ratings
Dialer-CRM integration00 Ratings8.014 Ratings
Call notes & tags00 Ratings7.014 Ratings
Automatic call logging00 Ratings6.014 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Salesforce Mobile
-
Ratings
InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
7.0
14 Ratings
11% below category average
Outbound dialing00 Ratings8.014 Ratings
Inbound routing00 Ratings7.011 Ratings
Custom caller ID00 Ratings7.012 Ratings
Click-to-call00 Ratings7.013 Ratings
Recorded voicemail drop00 Ratings6.08 Ratings
Dialer contact import00 Ratings7.011 Ratings
Campaign & list management00 Ratings7.09 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Salesforce Mobile
-
Ratings
InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
6.7
11 Ratings
16% below category average
Follow-up calls00 Ratings7.010 Ratings
Dialer reporting & analytics00 Ratings6.010 Ratings
Dialer compliance00 Ratings7.010 Ratings
Best Alternatives
Salesforce MobileInsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Small Businesses
Lead411
Lead411
Score 9.1 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Lead411
Lead411
Score 9.1 out of 10
CloudTalk
CloudTalk
Score 9.7 out of 10
Enterprises
Alyce by Sendoso
Alyce by Sendoso
Score 9.1 out of 10
Dialpad Ai Sales Center
Dialpad Ai Sales Center
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Salesforce MobileInsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Likelihood to Recommend
7.2
(26 ratings)
8.0
(32 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
9.9
(2 ratings)
8.0
(6 ratings)
Support Rating
9.9
(3 ratings)
8.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Salesforce MobileInsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Likelihood to Recommend
Salesforce
Being out from the office, [Salesforce Mobile (formerly Salesforce1 Mobile App)] is a supporting tool to bring all the information with you without having the need of bringing the laptop. As I said before, I am a sales manager and it is much more comfortable for me to use the mobile app instead of bringing a bag or something similar only for the laptop. However, it wouldn't make any sense to use it in the office as you can enter into Salesforce from your computer and have a better experience with the SF product as it is much more comfortable to use. At the end it has a much larger screen than a phone or a tablet and it has many more possibilities as a whole
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Discontinued Products
Outbound dialing is where it excels. It's especially good with larger teams of reps. Organizing through campaigns and seek lists is very powerful once you understand how to use it. There is definitely a learning curve with seek lists (I've spent tons of time on the phone with their support staff) but once you understand it the possibilities are endless. You can sort which leads show up by a variety of filters. Even with a list of 10,000+ leads and 5 reps calling on it, you can ensure no leads show up in two reps lists, the reps are calling specific territories, and even skipping leads that are likely on their lunch break! One my of favorite tricks with seek lists and only calling people with titles like Director/VP/C-Level before 8:30am or after 5pm their time, when those people are more willing to pick up the phone. They also appreciate a sales rep who is putting in the extra time to call during those blocks.
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Pros
Salesforce
  • The ability to construct lead list for various marketing channels and have our staff prioritize calls. It's simple to use, just has to be set up once, and it's safe.
  • The most important aspect of this app is that all of its features are incredible, especially the reporting capabilities and the ability to quickly input customer information.
  • The app allows sales reps to focus on opportunities while on the field. The app has a feature that allows you to set up quick action for a variety of tasks.
Read full review
Discontinued Products
  • Organizes your leads based on the parameters you set so you call the hottest leads first.
  • Connects with your phone so you can dial from your computer without having to enter the numbers every time.
  • It also allows you to record the notes from the call right there and they get added to the completed task in Salesforce.
Read full review
Cons
Salesforce
  • Just like Salesforce, there's a lot you can do with the app. It can feel overwhelming if you don't know what you're looking for.
  • This isn't necessarily a fault, but when you use Salesforce on a computer most of the time, when going to Mobile you do have to make an adjustment and be prepared for a different layout and navigation.
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Discontinued Products
  • No call parking features for inbound calls, if on a call through the dialer, one cannot place that call on hold to take the second call.
  • All notes are lost when another inbound call comes in, whether or not you accept that call.
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Likelihood to Renew
Salesforce
We have to have it !! We love the product and most of us use it everyday - many times daily !!
Read full review
Discontinued Products
No answers on this topic
Usability
Salesforce
Salesforce Mobile is very useful to our organization. This makes the job of an agent more convenient. We can easily access it on our mobile phones. When you need an update for a certain lead, you can simply check it using your phone, you don't need to spend more time opening it on your computer or laptop.
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Discontinued Products
I like that it is simple, functional and I can rely on it to help me get my work done everyday. My job became much harder without InsideSales.com. The new CRM I am using has confusing features and too much going on sometimes. There are so many fields and functions that I find unnecessary--what sucks is when I look at my screen at all these empty fields, it makes me feel incomplete. With InsideSales.com, I knew what to put in every box and why it would be important. I could put it in once and whether it was my manager, case admin or data analyst or me, we all knew where to find it. With our new system, I find myself having to do more input and data entry for other people to benefit--no longer a "one shot, one kill" deal.
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Support Rating
Salesforce
I haven't had the need to contact support, but the online community has a VAST knowledge of support if you're in need. For instance, I needed to know how I could set the dashboard up to automatically refresh and the online community helped me within minutes.
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Discontinued Products
They are providing good support. We can contact any time to raise our query.
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Implementation Rating
Salesforce
It went great - need more discovery next time
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Discontinued Products
No answers on this topic
Alternatives Considered
Salesforce
I have used HubSpot and Copper CRM at previous companies but both of them are fundamental CRMs. Salesforce can truly be implemented to meet your unique business attributes and can scale as your company grows. It's no wonder it's the #1 CRM in the world. Plus with 100s of integrations to other apps, Salesforce can achieve a lot more than just managing sales.
Read full review
Discontinued Products
I am actually not on the decision making side, but we used PowerDialer because of the easy to use integration with our CRM with Salesforce. Having these two tools in tandem was a great platform for us to do prospecting.
Read full review
Return on Investment
Salesforce
  • Reduces the amount of times i need to get in the computer during weekends (to check stuff)
  • Reduces the heaviness of my bag when im doing field sales
  • no negatives, if it had i would just do it in the computer
Read full review
Discontinued Products
  • Improved Connect Rates - Knowing when our team has the highest chance of success has helped us optimize our call blocks, leading to an improved connect rate.
  • Dials - With dialer lists and click to call functionality, we are able to make more dials to the right people.
  • Rep achievement - Though harder to quantify, the gamification has focused the team around the right KPIs.
Read full review
ScreenShots

InsideSales.com / XANT PowerDialer for Salesforce (discontinued) Screenshots

Screenshot of Click-to-call panel in SalesforceScreenshot of Logging a call within Salesforce using the click-to-call panel.Screenshot of PowerDialer interfaceScreenshot of Live call monitoring