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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Business Technology Platform

    Score8.6 out of 10
    N/ASAP Business Technology Platform (SAP BTP) is the company's Platform-as-a-Service (PaaS) offering, that brings together intelligent enterprise applications with database and data management, analytics, integration and extension capabilities into one platform for both cloud and hybrid environments, including hundreds of pre-built integrations for SAP and third-party applications.N/A

    Volusion

    Score4.8 out of 10
    N/AVolusion is a cloud-based ecommerce solution from the company of the same name in Austin, TX. It features an intuitive dashboard, built-in marketing and promos, SEO, templates, and tools to customize look and appearance.

    $29

    per month

    Pricing
    SAP Business Technology PlatformVolusion
    Editions & Modules
    No answers on this topic
    Personal
    $29
    per month
    Pro
    $79
    per month
    Startup
    $179
    per month
    Business
    $299
    per month
    Offerings
    Pricing Offerings
    SAP Business Technology PlatformVolusion
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SAP Business Technology PlatformVolusion
    Considered Both Products
    SAP
    No answer on this topic
    Volusion LLC
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    808 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    586 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    804 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    87%
    Lived up to sales and marketing promises
    417 Answers
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    609 Answers
    No answers on this topic
    Features
    SAP Business Technology PlatformVolusion
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of SAP Business Technology Platform and Volusion
    Feature
    SAP Business Technology Platform
    7.6
    818 Ratings
    2% below category average
    Volusion
    -
    Ratings
    Ease of building user interfaces8.0782 Ratings00 Ratings
    Scalability8.1780 Ratings00 Ratings
    Platform management overhead7.4739 Ratings00 Ratings
    Workflow engine capability7.7655 Ratings00 Ratings
    Platform access control7.6748 Ratings00 Ratings
    Services-enabled integration8.0735 Ratings00 Ratings
    Development environment creation7.9723 Ratings00 Ratings
    Development environment replication7.7631 Ratings00 Ratings
    Issue monitoring and notification7.0714 Ratings00 Ratings
    Issue recovery6.7633 Ratings00 Ratings
    Upgrades and platform fixes7.4677 Ratings00 Ratings
    Online Storefront
    Comparison of Online Storefront features of SAP Business Technology Platform and Volusion
    Feature
    SAP Business Technology Platform
    -
    Ratings
    Volusion
    3.6
    9 Ratings
    74% below category average
    Product catalog & listings00 Ratings4.39 Ratings
    Product management00 Ratings4.39 Ratings
    Bulk product upload00 Ratings4.28 Ratings
    Branding00 Ratings3.69 Ratings
    Mobile storefront00 Ratings1.28 Ratings
    Product variations00 Ratings4.78 Ratings
    Website integration00 Ratings3.38 Ratings
    Visual customization00 Ratings5.19 Ratings
    CMS00 Ratings2.27 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of SAP Business Technology Platform and Volusion
    Feature
    SAP Business Technology Platform
    -
    Ratings
    Volusion
    3.6
    9 Ratings
    72% below category average
    Abandoned cart recovery00 Ratings3.67 Ratings
    Checkout user experience00 Ratings3.79 Ratings
    Online Payment System
    Comparison of Online Payment System features of SAP Business Technology Platform and Volusion
    Feature
    SAP Business Technology Platform
    -
    Ratings
    Volusion
    4.1
    8 Ratings
    68% below category average
    eCommerce security00 Ratings4.18 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of SAP Business Technology Platform and Volusion
    Feature
    SAP Business Technology Platform
    -
    Ratings
    Volusion
    2.6
    9 Ratings
    99% below category average
    Promotions & discounts00 Ratings4.89 Ratings
    Personalized recommendations00 Ratings1.88 Ratings
    SEO00 Ratings1.28 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of SAP Business Technology Platform and Volusion
    Feature
    SAP Business Technology Platform
    -
    Ratings
    Volusion
    2.9
    9 Ratings
    94% below category average
    Multi-site management00 Ratings3.02 Ratings
    Order processing00 Ratings3.69 Ratings
    Inventory management00 Ratings2.28 Ratings
    Shipping00 Ratings3.08 Ratings
    Custom functionality00 Ratings2.67 Ratings
    Best Alternatives
    SAP Business Technology PlatformVolusion
    Small Businesses
    IBM Cloud Foundry
    Score8.5 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    IBM Cloud Private
    Score9.6 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    AWS Elastic Beanstalk
    Score8.6 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Business Technology PlatformVolusion
    Likelihood to Recommend
    8.4
    (771 ratings)
    1.5
    (20 ratings)
    Likelihood to Renew
    9.0
    (38 ratings)
    1.0
    (12 ratings)
    Usability
    7.9
    (751 ratings)
    10.0
    (1 ratings)
    Availability
    8.1
    (4 ratings)
    -
    (0 ratings)
    Performance
    5.0
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (503 ratings)
    1.0
    (2 ratings)
    In-Person Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.9
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.6
    (15 ratings)
    10.0
    (2 ratings)
    Configurability
    5.8
    (4 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    4.6
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    7.4
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    6.6
    (4 ratings)
    -
    (0 ratings)
    Professional Services
    3.2
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    2.3
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    2.4
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP Business Technology PlatformVolusion
    Likelihood to Recommend
    SAP
    If you want to use a well-designed SAP technology to shift into the cloud, you will be more than satisfied with the BTP services overall. There are some improvements for beginners to help them get a better overview of what to do and how to start with their account. My recommendation is to take a foundation training course from the SAP learning hub to prepare for the first steps.
    Incentivized
    Read full review
    Volusion LLC
    Volusion is a good company if you're starting out. The problem is that, if you want more complexity out of the program, you're kind of stuck. Also the regular time out errors and slow downs can be very frustrating. Packages that miss overnight deadlines because your system stops working can cost you customers. In today's highly competitive market, that's just something that's hard to put up with. If you have a lower volume of business you might be able to work around these issues.
    Incentivized
    Read full review
    Pros
    SAP
    • It is very easy to use.
    • All the documentation around it is geared towards the enterprise use case, unlike some other hyperscalers' platforms.
    • The SAP Business Technology Platform is very good because it's got the SAP customer and their business processes in mind. Probably my favorite thing about it is how easy it is to get up and running with a new use case and how well it natively connects to an SAP solution.
    Incentivized
    Read full review
    Volusion LLC
    • Templates are pre-built for a good end user experience. I've gone through the process of building custom sites as well as tweaking both free and paid templates that Volusion's design team provides.
    • Their support team didn't use to be as helpful, but in recent years have answered nearly all questions I've had. Their support section within the database provides detailed walkthrus as well.
    • Order processing is easy once you've been trained on the system. We got to a point where nearly the entire process was automated from initial purchase through shipping.
    Incentivized
    Read full review
    Cons
    SAP
    • The Automation Integration service has some outdated workflows
    • New services should be available as entitlements as soon as they are released for a particular region without having to buy them from SAP for zero dollars
    • Any subaccount should be able to change the IAS tenant. Currently, if you set it up for a particular IAS, you cannot change to another tenant and are required to recreate the services in a new subaccount.
    Incentivized
    Read full review
    Volusion LLC
    • API calls use the previous call as a reference, even if you weren't the one we made the previous call. Can lead to data gaps, so you often have to set a manual date range to look back to make sure you aren't missing any data.
    • Not as customizable as most ecommerce platforms
    • Not as many integration options as most platforms
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    Seamless integration with external system and dashboard to monitor the data flow and analysis are very essential for the business. The way the product is designed and modelled lead to minimum business disruptions. Adopting to the new and modern technology was easy. Keeping the central system as clean and adopting project bases development are advantages.
    Incentivized
    Read full review
    Volusion LLC
    When you spend so much time with a product like this and not only have you witnessed its growth, but you almost feel like you are next those that make the decisions of building features a certain way, you can't help but want to stay and be a part of their continued growth. It's simply a great product. Can it improve? By all means! But it will only improve because of users and avid resellers like me.
    Read full review
    Usability
    SAP
    Okay, so the content that we have built on the platform is limited to specific testing on the iFlows within integration suite. The visualization layer is nice to use and helps with the design elements, however with developers that are more used to markup languages, it doesn't have the same CLI type feel when you want it. Perhaps the majority of users are that deep, but other platforms have a better CLI type developer experience.
    Incentivized
    Read full review
    Volusion LLC
    I know what to do to add a new product, promotion or do an analysis of sales.
    Incentivized
    Read full review
    Reliability and Availability
    SAP
    Services are generally available
    Incentivized
    Read full review
    Volusion LLC
    No answers on this topic
    Support Rating
    SAP
    The biggest problem we ran into was communication between SAP Business Technology Platform and onsite resources. Unfortunately our SAP Business Technology Platform and Cloud systems are under different customer numbers. I constantly had to open tickets under each customer number because I was unsure of where the issue lied. And having to create a dummy ticket for our ECC systems to open the ECC connections for another ticket under the Cloud customer is a pain.
    Incentivized
    Read full review
    Volusion LLC
    You have to wait on hold for at least 45 minutes every call—the tech support person never knows the answer right away so they put you on 10 minute holds only to come back and say they're still looking for answers. The chat function could take days to get a response. Our "Dedicated Account Manager" never checks in or answers, nor are they ever in the office when we call. It's like they try to be as unavailable as possible until you forget why you even called in the first place. Insane.
    Incentivized
    Read full review
    Online Training
    SAP
    Training material in Developers Community or from Learning hub are really good... also most of the time we route through Discovery center... so materials provided by SAP is really good.
    Incentivized
    Read full review
    Volusion LLC
    No answers on this topic
    Implementation Rating
    SAP
    Having a full cloud native environment for devlopment of microservices and digitals solutions while having standardized access to our core data on SAP via cloud connector is one of the main benefits of using BTP over others hypervisors. BTP is the standard hyperscaler as soon as something relies on data from SAP systems in our company now
    Incentivized
    Read full review
    Volusion LLC
    It is best to use the built-in features and recommended services for the most turn-key experience (ie. Skipjack for payment processing so that it can all be done from the Volusion backend).
    Read full review
    Alternatives Considered
    SAP
    SAP Concur allows our staff to book, reimburse and remain spend audit compliant. Our Concur system takes feed from Workday and interacts with Credit card vendor. It also makes posting to Accounting and does clearing. SAP Business Technology Platform helped in establishing connection with all these different tools in real time. It helps in getting paid to the card service provider through our Bank through interface, which is built on SAP Business Technology Platform.
    Incentivized
    Read full review
    Volusion LLC
    While k-eCommerce was very glamorous to us because it integrates with our main workflow, it just didn't have some of the marketing features that are so integral to the way we do business online. The set-up costs were also way too high. Volusion is so affordable and feature heavy, it makes it very difficult for any shopping cart provider to compete. You can find others who are competitively priced and have similar features, but they simply aren't as robust (at least for the way we use it)
    Read full review
    Scalability
    SAP
    It's scalable
    Incentivized
    Read full review
    Volusion LLC
    No answers on this topic
    Return on Investment
    SAP
    • As we are on public cloud, we haven't had many break issues due to being standardized.
    • Project management and expectations working with developers has been overwhelmingly positive and improved.
    • Improved connectivity with us migrating to other SAP products and easier/more mainstream integration methods.
    Incentivized
    Read full review
    Volusion LLC
    • Honestly, when you're in the dashboard, the UX is simply horrendous. I mean, everything that should be 1-2 clicks away is 4-6 clicks away, and each pages takes at least four seconds to load. You just find yourself wasting a lot of time waiting for things to load. This should be more simple.
    Read full review
    ScreenShots

    SAP Business Technology Platform Screenshots

    Screenshot of SAP Build Process Automation, an SAP BTP service

    Volusion Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot