What users are saying about
16 Ratings
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Top Rated
628 Ratings
16 Ratings
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Score 9.1 out of 100

Wrike

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Top Rated
628 Ratings
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Score 8.5 out of 100

Feature Set Ratings

  • SAP Ruum ranks higher in 1 feature set: Project Management

Project Management

9.3

SAP Ruum

93%
7.8

Wrike

78%
Wrike ranks higher in 9/16 features

Task Management

10.0
100%
2 Ratings
9.0
90%
234 Ratings

Gantt Charts

9.0
90%
1 Rating
8.1
81%
202 Ratings

Scheduling

10.0
100%
2 Ratings
7.9
79%
216 Ratings

Workflow Automation

8.9
89%
2 Ratings
7.5
75%
193 Ratings

Mobile Access

9.0
90%
1 Rating
7.4
74%
195 Ratings

Search

8.9
89%
2 Ratings
N/A
0 Ratings

Visual planning tools

8.9
89%
2 Ratings
N/A
0 Ratings

Resource Management

N/A
0 Ratings
8.0
80%
198 Ratings

Team Collaboration

N/A
0 Ratings
8.7
87%
231 Ratings

Support for Agile Methodology

N/A
0 Ratings
7.6
76%
133 Ratings

Support for Waterfall Methodology

N/A
0 Ratings
7.9
79%
118 Ratings

Document Management

N/A
0 Ratings
6.9
69%
198 Ratings

Email integration

N/A
0 Ratings
7.4
74%
194 Ratings

Timesheet Tracking

N/A
0 Ratings
7.8
78%
109 Ratings

Change request and Case Management

N/A
0 Ratings
7.7
77%
23 Ratings

Budget and Expense Management

N/A
0 Ratings
6.8
68%
87 Ratings

Communication

8.9

SAP Ruum

89%

Wrike

Feature Set Not Supported
N/A
SAP Ruum ranks higher in 8/8 features

Chat

8.9
89%
2 Ratings
N/A
0 Ratings

Notifications

8.9
89%
2 Ratings
N/A
0 Ratings

Discussions

8.5
85%
2 Ratings
N/A
0 Ratings

Surveys

8.4
84%
2 Ratings
N/A
0 Ratings

Internal knowledgebase

8.5
85%
2 Ratings
N/A
0 Ratings

Integrates with GoToMeeting

9.0
90%
1 Rating
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

10.0
100%
1 Rating
N/A
0 Ratings

Integrates with Outlook

9.0
90%
1 Rating
N/A
0 Ratings

File Sharing & Management

8.5

SAP Ruum

85%

Wrike

Feature Set Not Supported
N/A
SAP Ruum ranks higher in 8/8 features

Versioning

8.4
84%
2 Ratings
N/A
0 Ratings

Video files

7.9
79%
2 Ratings
N/A
0 Ratings

Audio files

8.4
84%
2 Ratings
N/A
0 Ratings

Document collaboration

8.9
89%
2 Ratings
N/A
0 Ratings

Access control

8.5
85%
2 Ratings
N/A
0 Ratings

Advanced security features

8.4
84%
2 Ratings
N/A
0 Ratings

Integrates with Google Drive

9.0
90%
1 Rating
N/A
0 Ratings

Device sync

8.4
84%
2 Ratings
N/A
0 Ratings

Professional Services Automation

SAP Ruum

Feature Set Not Supported
N/A
7.5

Wrike

75%
Wrike ranks higher in 4/4 features

Quotes/estimates

N/A
0 Ratings
8.2
82%
1 Rating

Invoicing

N/A
0 Ratings
7.3
73%
1 Rating

Project & financial reporting

N/A
0 Ratings
7.4
74%
84 Ratings

Integration with accounting software

N/A
0 Ratings
7.3
73%
46 Ratings

Attribute Ratings

  • SAP Ruum is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.5

SAP Ruum

95%
2 Ratings
8.6

Wrike

86%
268 Ratings

Likelihood to Renew

SAP Ruum

N/A
0 Ratings
8.9

Wrike

89%
63 Ratings

Usability

SAP Ruum

N/A
0 Ratings
8.8

Wrike

88%
33 Ratings

Availability

SAP Ruum

N/A
0 Ratings
9.1

Wrike

91%
18 Ratings

Performance

SAP Ruum

N/A
0 Ratings
8.2

Wrike

82%
10 Ratings

Support Rating

SAP Ruum

N/A
0 Ratings
8.8

Wrike

88%
95 Ratings

In-Person Training

SAP Ruum

N/A
0 Ratings
8.2

Wrike

82%
2 Ratings

Online Training

SAP Ruum

N/A
0 Ratings
8.6

Wrike

86%
5 Ratings

Implementation Rating

SAP Ruum

N/A
0 Ratings
7.5

Wrike

75%
22 Ratings

Configurability

SAP Ruum

N/A
0 Ratings
8.2

Wrike

82%
2 Ratings

Ease of integration

SAP Ruum

N/A
0 Ratings
8.2

Wrike

82%
1 Rating

Product Scalability

SAP Ruum

N/A
0 Ratings
7.7

Wrike

77%
2 Ratings

Vendor post-sale

SAP Ruum

N/A
0 Ratings
9.1

Wrike

91%
1 Rating

Vendor pre-sale

SAP Ruum

N/A
0 Ratings
8.2

Wrike

82%
1 Rating

Likelihood to Recommend

SAP

Ruum [by SAP] is well-suited for the task creation and assignment with the responsible persons for the follow-ups and collaboration, which can be used for both internal or external projects. Ruum [by SAP] can also be used for internal tasks, milestones, project and workflow management and team management functionalities respectively. Ruum [by SAP] may not be well suited for those who want to use the CRM tools for the related marketing activities management in [a] particular situation.
Read full review

Wrike

Wrike is great! One piece that is really nice is the ability to customize the views - so if you have team members who want to see a spreadsheet of tasks (like Smartsheet), or someone who just wants a basic list (like Asana), or wants a Gantt chart, or kanban board (like Trello), or if they want to prioritize by dragging (like Jira) - Wrike does all of this. I don't think Wrike is as suited for dev teams as Jira, or if all your entire team wants is just a list of tasks. But for anything else, I would say Wrike is one of the best, if not the best, options.
Read full review

Pros

SAP

  • Ruum by SAP supports brainstorming, and in the end, there is content management.
  • Further, Ruum by SAP helps in task and backlog management.
  • The processes are also well mapped.
  • Goal setting and feedback tracking are also included in the feature.
Read full review

Wrike

  • Task assigning to colleagues
  • Good overview about resources and resource management
  • All projects and tasks in one place - good overview for upper management and portfolio management
  • With a self-set-up workflow for tasks and projects, Wrike can be configured very well to the company processes
Read full review

Cons

SAP

  • Mobile device enhancement functionalities
  • Broader integration support with other systems
Read full review

Wrike

  • Navigating through the system with new features is awful. If you happen to miss the hundreds of updates, then you are at a loss for how to perform routine tasks.
  • Signed up for the course for Silver Certification and still is a nightmare to navigate- it messed up my login credentials, and I'm still not able to access the course.
Read full review

Pricing Details

SAP Ruum

Starting Price

Editions & Modules

SAP Ruum editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Wrike

    Starting Price

    $9.8 per month per user

    Editions & Modules

    Wrike editions and modules pricing
    EditionModules
    Wrike Free$01
    Wrike Business$24.82
    Wrike EnterpriseRequest a quote3
    Wrike Team$9.84
    PinnacleRequest a quote5

    Footnotes

    1. per month per user
    2. per month per user
    3. per month per user
    4. per month per user
    5. per month per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Every premium plan begins with a 14-day trial period.

    Pricing

    Likelihood to Renew

    SAP

    No answers on this topic

    Wrike

    Wrike has been a perfect tool for us. We love every aspect of it. The product, the support, and the community are great! We actually are renewing this month and look forward to many, many years ahead. Wrike provides updates every week. There are improvements and new enhancements all the time. Just when you didn't think it could be better, a new enhancement is added!
    Read full review

    Usability

    SAP

    No answers on this topic

    Wrike

    Wrike was difficult to learn at first. But with videos, emails on tips and tricks, I've been able to adapt. However, it's been difficult to convince other departments to use the program as it can be a bit overwhelming at first. I don't know what the solution is, other than to keep using it. Perhaps a template as a start for newbies?
    Read full review

    Reliability and Availability

    SAP

    No answers on this topic

    Wrike

    Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
    Read full review

    Performance

    SAP

    No answers on this topic

    Wrike

    For the most part, Wrike works very well. Every so often, the Apple/Mac application can be slow to load. Sometimes it requires a refresh and it is working fine again. I have not figured out if it is the software or just a computer issue
    Read full review

    Support Rating

    SAP

    No answers on this topic

    Wrike

    Wrike's customer support is top-notch! There are so many ways to get answers from Wrike - from their blog, videos online, community forum, contacting customer support. Whatever way you choose, you'll have an answer within 24 hours, often within just a few hours. I love my customer success manager because she meets with me via Zoom every quarter to show me new product updates, tips and tricks, and talk through any issues or wishes I have with the system. She then provides me with regular status updates on product suggestions I've made. It's awesome!
    Read full review

    In-Person Training

    SAP

    No answers on this topic

    Wrike

    We initially had online training. A trainer took us through various training sessions where we learned about all of the tools Wrike provides. This alone allowed us to learn and set up the software and roll it out to our team. Later, a customer service rep stopped in for some one on one training which was extremely helpful.
    Read full review

    Online Training

    SAP

    No answers on this topic

    Wrike

    I found the pace and ease of the training to be welcoming and effective. I was able to move at my own speed and identify areas of need. This along with the ability to actually utilize provided training accounts made me feel far more willing to learn and grow through trial and error.
    Read full review

    Implementation Rating

    SAP

    No answers on this topic

    Wrike

    I think it's really about developing a relationship with your Wrike partners, in tandem with your key stakeholders. Once everyone is on the same page, it makes implementation easier. Also, make sure you put a LOT of thought into your Wrike Knowledgebase, clearly plan how you are going to support your users with the key information and answers they will ask
    Read full review

    Alternatives Considered

    SAP

    The starting price for Ruum by SAP is very affordable, and there is a free trial, available. Further, Ruum by SAP has all forms of training, which gives full knowledge to people who want to work with the software. Again, backlog management, where feedback is issued on the progress of every task is a major boost from the application.
    Read full review

    Wrike

    Asana seemed pretty comparable to Wrike, and the decision ultimately came down to pricing. On the other hand, Monday has been something our team has been considering for a while, which would also be a cut in cost and significantly more simple (geared toward smaller teams). We're currently still using Wrike since we're in a year-long contract and because we now have a lot of internal infrastructure in Wrike.
    Read full review

    Scalability

    SAP

    No answers on this topic

    Wrike

    Based on our experience, Wrike is very scalable. Our only issue is that you have to by seats (licenses) in certain increments. For example, when we started using Wrike we only needed 3 seats but we could not purchase any less than 5 so we were paying for 2 extra seats that weren't being used. We still currently have an extra seat open.
    Read full review

    Return on Investment

    SAP

    • No code knowledge required for Ruum application
    • Effective collaboration with external parties
    • Better project planning and milestones management
    Read full review

    Wrike

    • Wrike has good reporting tools that let team leaders see at a glance what everyone on the team is working on and what the status of the project is.
    • The interactive Gantt chart is one of Wrike's best features. It has dynamic timelines that show an overview of the project's progress, including the full work scope and any dependencies. It also has a critical path analysis, can work on more than one project at once, and can import files from MS Project.
    • Two-factor authentication is a very important tool for online safety.
    Read full review

    Screenshots

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