What users are saying about
18 Ratings
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Top Rated
514 Ratings
18 Ratings
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Score 9.3 out of 100

Wrike

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Top Rated
514 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

Ruum by SAP

Ruum [by SAP] is well-suited for the task creation and assignment with the responsible persons for the follow-ups and collaboration, which can be used for both internal or external projects. Ruum [by SAP] can also be used for internal tasks, milestones, project and workflow management and team management functionalities respectively. Ruum [by SAP] may not be well suited for those who want to use the CRM tools for the related marketing activities management in [a] particular situation.
Ye Yint Moe | TrustRadius Reviewer

Wrike

Wrike is great for collaborating as a team. With Wrike, we are able to operate like a well-oiled machine and hit our deadlines on our creatives. It works beautifully for creating marketing materials and keeping the team tied to deadlines. I would not suggest using this for approvals for people outside the core team- it is really easy to mess something up as there are a lot of buttons, and it is not very intuitive if you are not used to the platform. We have also used Wrike as a way to send 'tickets' to our IT team. They are able to triage requests based on the date they come in, and we are able to see the progress along the way.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Ruum by SAP
9.5
Wrike
7.7
Task Management
Ruum by SAP
10.0
Wrike
8.8
Gantt Charts
Ruum by SAP
9.0
Wrike
8.0
Scheduling
Ruum by SAP
10.0
Wrike
7.7
Workflow Automation
Ruum by SAP
9.3
Wrike
7.4
Mobile Access
Ruum by SAP
9.5
Wrike
7.4
Search
Ruum by SAP
9.3
Wrike
Visual planning tools
Ruum by SAP
9.0
Wrike
Resource Management
Ruum by SAP
Wrike
7.9
Team Collaboration
Ruum by SAP
Wrike
8.6
Support for Agile Methodology
Ruum by SAP
Wrike
7.8
Support for Waterfall Methodology
Ruum by SAP
Wrike
7.9
Document Management
Ruum by SAP
Wrike
6.7
Email integration
Ruum by SAP
Wrike
7.6
Timesheet Tracking
Ruum by SAP
Wrike
7.3
Change request and Case Management
Ruum by SAP
Wrike
7.7
Budget and Expense Management
Ruum by SAP
Wrike
6.6

Communication

Ruum by SAP
9.1
Wrike
Chat
Ruum by SAP
9.3
Wrike
Notifications
Ruum by SAP
9.0
Wrike
Discussions
Ruum by SAP
9.0
Wrike
Surveys
Ruum by SAP
9.0
Wrike
Internal knowledgebase
Ruum by SAP
8.7
Wrike
Integrates with GoToMeeting
Ruum by SAP
9.5
Wrike
Integrates with Gmail and Google Hangouts
Ruum by SAP
9.5
Wrike
Integrates with Outlook
Ruum by SAP
9.0
Wrike

File Sharing & Management

Ruum by SAP
8.9
Wrike
Versioning
Ruum by SAP
9.0
Wrike
Video files
Ruum by SAP
8.3
Wrike
Audio files
Ruum by SAP
9.0
Wrike
Document collaboration
Ruum by SAP
9.0
Wrike
Access control
Ruum by SAP
9.0
Wrike
Advanced security features
Ruum by SAP
8.7
Wrike
Integrates with Google Drive
Ruum by SAP
9.5
Wrike
Device sync
Ruum by SAP
8.7
Wrike

Professional Services Automation

Ruum by SAP
Wrike
7.4
Quotes/estimates
Ruum by SAP
Wrike
8.2
Invoicing
Ruum by SAP
Wrike
7.3
Project & financial reporting
Ruum by SAP
Wrike
6.7
Integration with accounting software
Ruum by SAP
Wrike
7.2

Pros

Ruum by SAP

  • Ruum by SAP has feedback management, which is efficiently working.
  • Campaign management is also fostered by Ruum by SAP.
  • Email facilitation and management has been also improved by Ruum by SAP.
  • Service automation has been directed by Ruum by SAP.
Faith Kayne | TrustRadius Reviewer

Wrike

  • Wrike has many added features which are great like the MS Outlook feature with task function is very effective and at the same time is efficient too
  • Wrike has some really nice, interesting and innovative theming options which are great for all businesses if you want to customize and personalize your brand according to your needs.
  • Wrike has some great usability which comes so handy for people who are inexperienced and lack some basic expertise regarding the software.
Omer Yaqoob | TrustRadius Reviewer

Cons

Ruum by SAP

  • Budget, predicting, and forecasting are a miss in Ruum by SAP.
  • No CRM from Ruum by SAP.
  • Billing and invoicing are not found in this program.
Kartah Bromma | TrustRadius Reviewer

Wrike

  • It would be ideal if due dates could be set at the collaborator level. This seriously hindered our small organization and was a reason to look at other companies.
  • Reviewing HTML emails in Wrike is not possible through the app. You have to use a web browser.
Terin Walters | TrustRadius Reviewer

Likelihood to Renew

Ruum by SAP

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.9
Based on 57 answers
After implementing Wrike, it was immediately clear that the business could not return to a "before" state. Efficiency and collaboration improved tenfold, and the time spent on project management was fractioned. It enabled us to improve processes throughout the entire company, from sales and marketing, to design, to operations, and enabled the seamless integration of outside contractors which allowed us to scale easily to meet demand.
Andrea Hester | TrustRadius Reviewer

Usability

Ruum by SAP

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.9
Based on 32 answers
Wrike was difficult to learn at first. But with videos, emails on tips and tricks, I've been able to adapt. However, it's been difficult to convince other departments to use the program as it can be a bit overwhelming at first. I don't know what the solution is, other than to keep using it. Perhaps a template as a start for newbies?
Alisha Aschmann | TrustRadius Reviewer

Reliability and Availability

Ruum by SAP

No score
No answers yet
No answers on this topic

Wrike

Wrike 9.1
Based on 18 answers
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
Cristi Radulian | TrustRadius Reviewer

Performance

Ruum by SAP

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.2
Based on 10 answers
For the most part, Wrike works very well. Every so often, the Apple/Mac application can be slow to load. Sometimes it requires a refresh and it is working fine again. I have not figured out if it is the software or just a computer issue
Anonymous | TrustRadius Reviewer

Support Rating

Ruum by SAP

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.8
Based on 92 answers
Wrike's customer support is top-notch! There are so many ways to get answers from Wrike - from their blog, videos online, community forum, contacting customer support. Whatever way you choose, you'll have an answer within 24 hours, often within just a few hours. I love my customer success manager because she meets with me via Zoom every quarter to show me new product updates, tips and tricks, and talk through any issues or wishes I have with the system. She then provides me with regular status updates on product suggestions I've made. It's awesome!
Stephanie A. Wilson, MBA | TrustRadius Reviewer

In-Person Training

Ruum by SAP

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.2
Based on 2 answers
We initially had online training. A trainer took us through various training sessions where we learned about all of the tools Wrike provides. This alone allowed us to learn and set up the software and roll it out to our team. Later, a customer service rep stopped in for some one on one training which was extremely helpful.
Anonymous | TrustRadius Reviewer

Online Training

Ruum by SAP

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.2
Based on 4 answers
Wrike does a great job of provide a breadth of videos for learning their program. This includes a 'getting started' sett of videos along with a collection of more in depth videos to assist more experienced users. Combined with their excellent chat support learning wrike is easy and it includes easy access to best practices.
John Hansknecht | TrustRadius Reviewer

Implementation Rating

Ruum by SAP

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.3
Based on 21 answers
I think it's really about developing a relationship with your Wrike partners, in tandem with your key stakeholders. Once everyone is on the same page, it makes implementation easier. Also, make sure you put a LOT of thought into your Wrike Knowledgebase, clearly plan how you are going to support your users with the key information and answers they will ask
Sherrie Besecker | TrustRadius Reviewer

Alternatives Considered

Ruum by SAP

Ruum [by SAP] is an easy-to-use project and workflow management tool for the organization's internal use on the project tracking and managing [of] client-related projects, which also benefits team assignment and collaboration. [It also] shares the project milestones with the external clients for the particular project status records, [as such], I would like to [recommend] Ruum by SAP as an internal workflow management solution for better productivity and work efficiency.
Ye Yint Moe | TrustRadius Reviewer

Wrike

We switched to Asana because of the project managers. They wanted more robust capabilities and reporting. As an end-user, it has taken me a couple of years to come to appreciate the power. I still think Asana is more intuitive and user-friendly but I really appreciate the power and scale that Wrike provides.
Anonymous | TrustRadius Reviewer

Scalability

Ruum by SAP

No score
No answers yet
No answers on this topic

Wrike

Wrike 7.7
Based on 2 answers
Based on our experience, Wrike is very scalable. Our only issue is that you have to by seats (licenses) in certain increments. For example, when we started using Wrike we only needed 3 seats but we could not purchase any less than 5 so we were paying for 2 extra seats that weren't being used. We still currently have an extra seat open.
Anonymous | TrustRadius Reviewer

Return on Investment

Ruum by SAP

  • Through proper project planning, minimal finances are used.
  • The many marketing options increases the number of clients we serve.
  • Process automation decreases the task force, hence, labor costs decreases.
Faith Kayne | TrustRadius Reviewer

Wrike

  • Wrike decreased the time spend managing tasks and projects by roughly 40%, allowing me to have much more time for other projects. And, there are ways to improve efficiency even more - if we fully used them, it would save probably 60% of project management time.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Ruum by SAP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ruum by SAP Editions & Modules

Additional Pricing Details

Wrike

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Wrike Editions & Modules

Edition
Wrike Free$0
Wrike Professional$492
Wrike EnterpriseRequest a quote
Wrike for MarketersRequest a quote
Wrike for Professional ServicesRequest a quote
Wrike Business$1244
  1. none
  2. per 5 users/month
  3. none
  4. per 5 users/month
Additional Pricing Details
Every premium plan begins with a 14-day trial period.

Rating Summary

Likelihood to Recommend

Ruum by SAP
9.7
Wrike
8.4

Likelihood to Renew

Ruum by SAP
Wrike
8.9

Usability

Ruum by SAP
Wrike
8.9

Reliability and Availability

Ruum by SAP
Wrike
9.1

Performance

Ruum by SAP
Wrike
8.2

Support Rating

Ruum by SAP
Wrike
8.8

In-Person Training

Ruum by SAP
Wrike
8.2

Online Training

Ruum by SAP
Wrike
8.2

Implementation Rating

Ruum by SAP
Wrike
8.3

Scalability

Ruum by SAP
Wrike
7.7

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