SAP Sales Cloud vs. Synthio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Sales Cloud
Score 8.2 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Synthio
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
Synthio is Data as a Service software that automates the cleansing, standardization, and synthesis of data to make it actionable for immediate use. From merging non-standard or free-form data into a single usable dataset, to deduplication, standardization, strategic augmentation, or simply understanding more about data through a data health analysis, the vendor says their solution meets every data need of the modern marketer. Additionally, the vendor says they even have an automated tool that…N/A
Pricing
SAP Sales CloudSynthio
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SAP Sales CloudSynthio
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
SAP Sales CloudSynthio
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SAP Sales Cloud
7.9
101 Ratings
3% above category average
Synthio
-
Ratings
Customer data management / contact management8.399 Ratings00 Ratings
Workflow management8.299 Ratings00 Ratings
Territory management8.287 Ratings00 Ratings
Opportunity management8.595 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.192 Ratings00 Ratings
Contract management7.394 Ratings00 Ratings
Quote & order management7.991 Ratings00 Ratings
Interaction tracking8.294 Ratings00 Ratings
Channel / partner relationship management6.792 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SAP Sales Cloud
7.3
85 Ratings
3% below category average
Synthio
-
Ratings
Case management6.382 Ratings00 Ratings
Call center management7.777 Ratings00 Ratings
Help desk management7.978 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SAP Sales Cloud
7.5
89 Ratings
1% below category average
Synthio
-
Ratings
Lead management7.388 Ratings00 Ratings
Email marketing7.878 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SAP Sales Cloud
7.3
95 Ratings
4% below category average
Synthio
-
Ratings
Task management7.691 Ratings00 Ratings
Billing and invoicing management6.978 Ratings00 Ratings
Reporting7.386 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SAP Sales Cloud
7.4
95 Ratings
3% below category average
Synthio
-
Ratings
Forecasting7.488 Ratings00 Ratings
Pipeline visualization6.889 Ratings00 Ratings
Customizable reports8.092 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP Sales Cloud
7.6
92 Ratings
1% above category average
Synthio
-
Ratings
Custom fields7.992 Ratings00 Ratings
Custom objects7.489 Ratings00 Ratings
Scripting environment8.080 Ratings00 Ratings
API for custom integration7.383 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
SAP Sales Cloud
8.6
96 Ratings
3% above category average
Synthio
-
Ratings
Single sign-on capability9.092 Ratings00 Ratings
Role-based user permissions8.290 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SAP Sales Cloud
7.4
67 Ratings
2% above category average
Synthio
-
Ratings
Social data8.067 Ratings00 Ratings
Social engagement6.965 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SAP Sales Cloud
8.2
82 Ratings
14% above category average
Synthio
-
Ratings
Marketing automation8.078 Ratings00 Ratings
Compensation management8.366 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
SAP Sales Cloud
8.2
82 Ratings
9% above category average
Synthio
-
Ratings
Mobile access8.282 Ratings00 Ratings
Prospecting
Comparison of Prospecting features of Product A and Product B
SAP Sales Cloud
-
Ratings
Synthio
9.7
2 Ratings
25% above category average
Advanced search00 Ratings10.02 Ratings
Identification of new leads00 Ratings10.02 Ratings
List quality00 Ratings9.02 Ratings
List upload/download00 Ratings10.02 Ratings
Ideal customer targeting00 Ratings9.02 Ratings
Load time/data access00 Ratings10.02 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
SAP Sales Cloud
-
Ratings
Synthio
9.3
2 Ratings
21% above category average
Contact information00 Ratings9.02 Ratings
Company information00 Ratings9.02 Ratings
Industry information00 Ratings10.02 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
SAP Sales Cloud
-
Ratings
Synthio
9.4
2 Ratings
24% above category average
Salesforce integration00 Ratings10.01 Ratings
Company/business profiles00 Ratings9.02 Ratings
Data hygiene00 Ratings9.02 Ratings
Automatic data refresh00 Ratings10.02 Ratings
Filters and segmentation00 Ratings9.02 Ratings
Sales Intelligence Email Features
Comparison of Sales Intelligence Email Features features of Product A and Product B
SAP Sales Cloud
-
Ratings
Synthio
9.0
2 Ratings
18% above category average
Append emails to records00 Ratings9.02 Ratings
Best Alternatives
SAP Sales CloudSynthio
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Lead411
Lead411
Score 9.1 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Lead411
Lead411
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
D&B Hoovers
D&B Hoovers
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP Sales CloudSynthio
Likelihood to Recommend
8.5
(112 ratings)
9.0
(2 ratings)
Likelihood to Renew
9.0
(7 ratings)
-
(0 ratings)
Usability
6.8
(7 ratings)
-
(0 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.8
(10 ratings)
-
(0 ratings)
Online Training
7.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.3
(72 ratings)
-
(0 ratings)
User Testimonials
SAP Sales CloudSynthio
Likelihood to Recommend
SAP
SAP Sales CLoud is not useful in cases where it needs zero downtime upgrades or new monthly releases or micro frontends.Although it is great for any cloud deployments, provides a unified view for the customers. Helps in AI insights recommendations and analytics. It is also optimised for mobile . It is robust and a highly scalable cloud plaform
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Synthio
Undoubtedly this is the ideal software for the sales and marketing department, as it saves a lot of time in the search for customers and has tools that automate many processes that were previously manual. This is one of the programs we have worked with the best, that is why we recommend it.
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Pros
SAP
  • Help sales teams decide based on relevant data
  • Provide a framework to guide sales teams on activities such as status updates, customer success, sales qualification, etc
  • Reduce manual work by predictive analysis, that is, by understanding when a template can be helpful, updating a manager on a finished task, etc
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Synthio
  • Extensive search filters
  • Email verification prior to download/charge
  • Helpful customer service who you can work directly with to pull lists. It's great to work with someone who can tell you exactly how many verified leads you could pull without having to use credits.
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Cons
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Synthio
  • Lead quality isn't always the best - as with many databases of this nature. We have to expect that we'll have a high bounce and unsubscribe rate when using these leads.
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Likelihood to Renew
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Synthio
No answers on this topic
Usability
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Synthio
No answers on this topic
Reliability and Availability
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Synthio
No answers on this topic
Support Rating
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Synthio
No answers on this topic
Online Training
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Synthio
No answers on this topic
Implementation Rating
SAP
The API documentation is good. Development team was able to implement in under two weeks, and normally we were told it was a 12-14 week process.
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Synthio
No answers on this topic
Alternatives Considered
SAP
We went with SAP Sales Cloud over Oracle Sales Cloud because it just clicks better with our way of doing things. SAP is like the superhero of sales software – it plays super well with all our other systems, grows with us as we get bigger, and gives us really smart insights into our sales. Plus, it's easy for our team to use, and we can tweak it to fit exactly how we work. While Oracle is good, SAP is like the perfect fit for our sales superhero team.
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Synthio
I feel similar about all of these list building/append services. There are good and bad aspects.
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Scalability
SAP
As a cloud-based solution, SAP Sales Cloud provides the flexibility to scale resources based on demand. Organizations can easily adjust their usage and storage requirements without the need for significant infrastructure changes. SAP Sales Cloud is designed to integrate seamlessly with other SAP solutions, such as ERP systems and marketing automation tools. This integration ensures a cohesive ecosystem across various business functions, contributing to overall scalability.
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Synthio
No answers on this topic
Return on Investment
SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
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Synthio
  • Positive - We've been able to append records and add them to our targeted marketing campaigns.
  • Negative - We've added some junk to our database, as a result, which has affected our deliverability rates.
  • Negative - We did get a complaint and inquiry from one particular record about sending them an unsolicited email.
Read full review
ScreenShots