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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Slack

    Score9 out of 10
    N/ASlack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…

    $8.75

    per month per user

    Vidyard

    Score8.3 out of 10
    N/AVidyard is an enterprise video platform built to turn viewers into customers with in-depth insights and robust integrations with different customer relationship management (CRM) and marketing automation platforms.

    $0

    Pricing
    SlackVidyard
    Editions & Modules
    Free
    $0
    Pro
    $7.25*
    per month per user
    Business+
    $12.50*
    per month per user
    Enterprise
    Contact Sales
    Free
    $0
    per month per user
    Starter
    $59
    per month per user
    Enterprise
    Custom Pricing
    per year
    Teams
    Contact Sales
    per month per user
    Offerings
    Pricing Offerings
    SlackVidyard
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.—
    More Pricing Information
    Community Pulse
    SlackVidyard
    Considered Both Products
    Salesforce
    No answer on this topic
    Vidyard
    Chose Vidyard
    Vidyard seems to be the easiest to use especially for our sales teams. Our Customer Advocate and Implementation Teams do use CloudApp. It seems similar, but less applicable for sales. Vidyard has awesome Salesforce and HubSpot integrations!
    Incentivized
    Chose Vidyard
    I haven't used any other products.
    Incentivized
    Chose Vidyard
    Vidyard was what we found to be the most user friendly.
    Incentivized
    Chose Vidyard
    We have tried Loom, but we prefer Vidyard as it has unlimited videos with the free account while Loom has a limitation of 25 videos.
    Incentivized
    Chose Vidyard
    We use Kaltura to host the bulk of our videos on our website (not our marketing videos) so we considered using it for marketing too. However, the ability to add events to videos and dig deeper into data isn't there. We have also used free platforms to host videos but the same …
    Incentivized
    Chose Vidyard
    Loom has a desktop app that makes full screen recording a bit easier but the Vidyard integration with HubSpot blows it out of the water when it comes to sales videos and ease of use.
    Incentivized
    Chose Vidyard
    I've never evaluated another product like Vidyard. I just used screen recordings with RingCentral before, and I remember the file size being very large and having to add the video as an attachment. So this was a major improvement to be able to shoot videos and easily share with …
    Incentivized
    Chose Vidyard
    Vidyard allows customization and more flexibility. We really love the instant GIFs as well.
    Incentivized
    Chose Vidyard
    I went with Vidyard not because a deep-dive comparison yielded a win for Vidyard, but rather because of my previous experience and thus easier uptake.
    Incentivized
    Chose Vidyard
    Perhaps, these competitors have upped their game since I last used them, but I find Vidyard to be quicker to integrate into websites in that it takes less troubleshooting overall. Also, I'm not sure if these companies have quite the same ease of use when it comes to screen cap …
    Incentivized
    Chose Vidyard
    We wanted a platform that would host our videos securely without any of their branding. We wanted the videos to be seamless on the website, but also to have a dashboard for the engagement and analytics for each video. Vidyard was the best option for video embeds that we could …
    Incentivized
    Chose Vidyard
    Vidyard is always one step ahead with innovations and UI.
    Incentivized
    Chose Vidyard
    Vidyard was the first video platform that reached out to our business (or at least got my attention). They sent us personalized videos that have our name embedded in the video. We plan to work with them in the future on the same type of campaigns.
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    503 Answers
    94%
    Would buy again
    44 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    426 Answers
    97%
    Delivers good value for the price
    37 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    510 Answers
    96%
    Happy with the feature set
    45 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    295 Answers
    95%
    Lived up to sales and marketing promises
    35 Answers
    Implementation went as expected
    99%
    Implementation went as expected
    330 Answers
    95%
    Implementation went as expected
    39 Answers
    Features
    SlackVidyard
    Project Management
    Comparison of Project Management features of Slack and Vidyard
    Feature
    Slack
    7.9
    628 Ratings
    2% above category average
    Vidyard
    -
    Ratings
    Task Management7.6430 Ratings00 Ratings
    Gantt Charts6.961 Ratings00 Ratings
    Scheduling7.8363 Ratings00 Ratings
    Workflow Automation8.0396 Ratings00 Ratings
    Mobile Access9.4601 Ratings00 Ratings
    Search8.2608 Ratings00 Ratings
    Visual planning tools7.3275 Ratings00 Ratings
    Communication
    Comparison of Communication features of Slack and Vidyard
    Feature
    Slack
    8.7
    636 Ratings
    9% above category average
    Vidyard
    -
    Ratings
    Chat9.6635 Ratings00 Ratings
    Notifications8.7632 Ratings00 Ratings
    Discussions9.2620 Ratings00 Ratings
    Surveys8.1413 Ratings00 Ratings
    Internal knowledgebase7.8412 Ratings00 Ratings
    Integrates with GoToMeeting8.9110 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.7182 Ratings00 Ratings
    Integrates with Outlook8.9120 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Slack and Vidyard
    Feature
    Slack
    8.4
    603 Ratings
    4% above category average
    Vidyard
    -
    Ratings
    Versioning8.2326 Ratings00 Ratings
    Video files8.2541 Ratings00 Ratings
    Audio files8.4527 Ratings00 Ratings
    Document collaboration7.9429 Ratings00 Ratings
    Access control8.3411 Ratings00 Ratings
    Advanced security features8.3362 Ratings00 Ratings
    Integrates with Google Drive9.0211 Ratings00 Ratings
    Device sync9.0455 Ratings00 Ratings
    Video Marketing
    Comparison of Video Marketing features of Slack and Vidyard
    Feature
    Slack
    -
    Ratings
    Vidyard
    6.1
    49 Ratings
    22% below category average
    Lead generation00 Ratings7.938 Ratings
    Video personalization00 Ratings9.145 Ratings
    eCommerce00 Ratings2.82 Ratings
    Support for advertisements00 Ratings5.51 Ratings
    Video SEO00 Ratings6.331 Ratings
    Integration to Marketing Automation00 Ratings5.337 Ratings
    Video Platform Integrations
    Comparison of Video Platform Integrations features of Slack and Vidyard
    Feature
    Slack
    -
    Ratings
    Vidyard
    5.1
    36 Ratings
    19% below category average
    Integration to Salesforce.com00 Ratings2.921 Ratings
    Integration to Marketo00 Ratings5.011 Ratings
    Integration to HubSpot00 Ratings5.121 Ratings
    Integration to Eloqua00 Ratings7.31 Ratings
    Video Security
    Comparison of Video Security features of Slack and Vidyard
    Feature
    Slack
    -
    Ratings
    Vidyard
    8.3
    47 Ratings
    3% below category average
    Video access controls00 Ratings8.437 Ratings
    User management00 Ratings6.141 Ratings
    Video link sharing00 Ratings10.047 Ratings
    Internal video00 Ratings8.439 Ratings
    External video00 Ratings8.442 Ratings
    Video Player
    Comparison of Video Player features of Slack and Vidyard
    Feature
    Slack
    -
    Ratings
    Vidyard
    5.9
    47 Ratings
    33% below category average
    Player customization00 Ratings5.539 Ratings
    Embedded videos00 Ratings5.742 Ratings
    Video quality / Bandwidth controls00 Ratings4.944 Ratings
    Mobile compatibility00 Ratings7.737 Ratings
    Video Analytics
    Comparison of Video Analytics features of Slack and Vidyard
    Feature
    Slack
    -
    Ratings
    Vidyard
    8.0
    48 Ratings
    2% above category average
    A/B testing00 Ratings6.32 Ratings
    Streaming quality reports00 Ratings9.031 Ratings
    Per viewer tracking00 Ratings9.242 Ratings
    Per video tracking00 Ratings9.245 Ratings
    Video analytics dashboard00 Ratings6.145 Ratings
    Video Hosting, Management & Storage
    Comparison of Video Hosting, Management & Storage features of Slack and Vidyard
    Feature
    Slack
    -
    Ratings
    Vidyard
    6.1
    37 Ratings
    34% below category average
    On-Demand video00 Ratings6.128 Ratings
    Live streaming00 Ratings5.39 Ratings
    Impact of streaming on network00 Ratings7.31 Ratings
    Video upload & format support00 Ratings6.134 Ratings
    Video library / File management00 Ratings5.63 Ratings
    Video portal00 Ratings6.129 Ratings
    Video Engagement
    Comparison of Video Engagement features of Slack and Vidyard
    Feature
    Slack
    -
    Ratings
    Vidyard
    6.1
    21 Ratings
    26% below category average
    Video comments00 Ratings6.121 Ratings
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    SlackVidyard
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    Score9.8 out of 10
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    Troop Messenger
    Score9.8 out of 10
    Ensemble Video
    Score9.1 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Panopto
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    SlackVidyard
    Likelihood to Recommend
    9.1
    (639 ratings)
    9.5
    (179 ratings)
    Likelihood to Renew
    10.0
    (25 ratings)
    10.0
    (15 ratings)
    Usability
    9.0
    (255 ratings)
    8.9
    (58 ratings)
    Availability
    10.0
    (2 ratings)
    10.0
    (2 ratings)
    Performance
    10.0
    (2 ratings)
    10.0
    (12 ratings)
    Support Rating
    10.0
    (68 ratings)
    7.0
    (105 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    8.9
    (5 ratings)
    8.0
    (5 ratings)
    Configurability
    10.0
    (2 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.7
    (2 ratings)
    10.0
    (113 ratings)
    Product Scalability
    10.0
    (1 ratings)
    10.0
    (2 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    SlackVidyard
    Likelihood to Recommend
    Salesforce
    Slack is ideal for Scrum and agile teams that need continuous communication during sprint planning, daily stand-ups, backlog refinement, testing, and retrospectives. Slack is well-suited for maintaining team knowledge through searchable conversations and dedicated channels, where experienced team members help onboard new QA analysts.
    Read full review
    Vidyard
    Vidyard has been critical for our team in many ways. One way that we didn't realize how much we'd be using it is for training new teammates while we're all working remotely. I frequently use the chrome extension to record a video of how to do something to send to our whole team or certain teammates. There are other products that do that, but this seems to be the most efficient, easiest, and quickest. Vidyard is incredibly useful for both inbound, and outbound sales and marketing strategies. It helps us increase our open and click rate for emails and overall engagement for our customer journey.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Customer issues: Threads feature allows us to group a particular issue in a single thread and discuss within that thread. I can use the thread link to embed in JIRA ticket for tracking progress in JIRA (which is our details engineering tracking system).
    • Ability to add folder to Slack channel helps keep important information, documents easily accessible. e.g., we use this to keep a "ramp up" folder that can be used by any new joiner.
    • Global search is effective when I forget which group a particular message was in.
    Read full review
    Vidyard
    • The customer service is awesome. I always get ahold of our rep within an hour of contacting!
    • Vidyard in itself is a genius idea and when running correctly, a great tool to have in a rep's arsenal!
    • The people are great. -They spent countless hours working with our team!
    Incentivized
    Read full review
    Cons
    Salesforce
    • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
    • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
    • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
    Incentivized
    Read full review
    Vidyard
    • It would be great if the use of the camera on an internet screen were more user friendly.
    • The editing of a video's beginning or ending (cutting video for a cleaner look or time) could be a little more refined and less choppy.
    • Could be more colorful.
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
    Incentivized
    Read full review
    Vidyard
    Vidyard has truly become an essential part of our organization. It's useful for our day to day communication internally amongst departments and externally with our customers. This platform has allowed us to create knowledge base articles, training portals, webinars and communicate effectively with our customers. We receive raving feedback from customers on how helpful the videos are that they receive. We also like the ability to view metrics, insights, etc. of the videos. Always allows us to pivot accordingly based on the feedback we receive
    Incentivized
    Read full review
    Usability
    Salesforce
    Slack has good usability. Devs that are not familiar with the platform are able to jump into conversations and start sharing code and links within just minutes. Non developers are also able to understand the layout such as the Project Managers that are keeping the projects on track. We have not seen any tickets where employees are having trouble understanding Slack.
    Incentivized
    Read full review
    Vidyard
    Vidyard is super easy for new people to pick up - I've never had to spend time explaining the UI or menu, which is a testament so how easy it is. The plugin also makes it quite user-friendly. There's no need to go anywhere else - it's all on the browser.
    Incentivized
    Read full review
    Reliability and Availability
    Salesforce
    Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
    Incentivized
    Read full review
    Vidyard
    Absolutely, the unpredictable nature of technology always keeps us on our toes. However, I'm pleased to share that my experience with Vidyard has been remarkably consistent and reassuring. To date, I haven't encountered any instances of service outages. This unparalleled reliability and dependability have instilled a high level of confidence in the platform, making it a stalwart companion in our digital endeavors. While the tech landscape can be uncertain, Vidyard's track record of steadfast performance has truly set it apart.
    Incentivized
    Read full review
    Performance
    Salesforce
    Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
    Incentivized
    Read full review
    Vidyard
    It performs very well. I have never had any bugs while recording, and none of the videos have been impaired or corrupted. I don't believe it integrates with any other software but you could contact the company to learn more. I am not sure if it is only available on Chrome.
    Incentivized
    Read full review
    Support Rating
    Salesforce
    Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
    Incentivized
    Read full review
    Vidyard
    Customer support at Vidyard has always been good. When I first looked into the product, the salesperson took a consultative approach that allowed me to see how Vidyard would benefit our specific use case. Since coming on board, the customer service team has been quick to respond if I have any questions.
    Incentivized
    Read full review
    In-Person Training
    Salesforce
    No answers on this topic
    Vidyard
    The training experience proved to be tremendously valuable. Our dedicated representative exhibited an exceptional level of helpfulness and patience as she skillfully addressed all of our inquiries. Notably, she went beyond merely answering questions, providing us with a wealth of resources and sharing best practices that are pivotal for our success in utilizing the software.Her guidance transcended the boundaries of a conventional training session, empowering us with insights that extend far beyond the immediate
    Incentivized
    Read full review
    Online Training
    Salesforce
    No answers on this topic
    Vidyard
    The online training experience proved to be incredibly valuable. Our dedicated representative demonstrated exceptional patience and unwavering support in addressing our queries and requests, which greatly contributed to our learning process. Their guidance was pivotal in helping us navigate the intricacies of the training, ensuring that we absorbed the material effectively.
    Incentivized
    Read full review
    Implementation Rating
    Salesforce
    I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
    Incentivized
    Read full review
    Vidyard
    It's pretty straightforward. The bulk of the work goes on outside of Vidyard - it's the time required to add different videos to your website - that was probably the only difficult part and had nothing to do with Vidyard.
    Incentivized
    Read full review
    Alternatives Considered
    Salesforce
    I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
    One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
    Incentivized
    Read full review
    Vidyard
    I've never evaluated another product like Vidyard. I just used screen recordings with RingCentral before, and I remember the file size being very large and having to add the video as an attachment. So this was a major improvement to be able to shoot videos and easily share with my clients.
    Incentivized
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    Scalability
    Salesforce
    No answers on this topic
    Vidyard
    The product exhibits an exceptional degree of scalability, accommodating diverse usage scenarios across various departments within our organization. This remarkable flexibility has enabled us to harness the software's potential in ways tailored to the unique needs of each team.In particular, the impact on our communication efforts with both potential and existing customers has been truly transformative.
    Incentivized
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    Return on Investment
    Salesforce
    • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
    • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
    Incentivized
    Read full review
    Vidyard
    • We save hundreds of dollars a month because we don't have to send out nearly as many physical samples for customers to review. We can send them a video that shows off the product and they love it!
    • We have improved conversion rates as a result of using Vidyard to communicate with new leads.
    • Our sales reps are clearly more engaged in the sales process. Each week we discuss how Vidyard helped them win a deal.
    Incentivized
    Read full review
    ScreenShots

    Vidyard Screenshots

    Screenshot of where users can record and send sales videos from a browser, desktop, or phone to connect, convert, and close—all while remote.Screenshot of how screen recording can be used to deliver effective product demos, presentations, and proposal walkthroughs that build buyer consensus across the full sales cycle.Screenshot of some insights into viewer behavior, displayed within Vidyard's video analytics. Here, viewers can track video views, engagement, and drop-off rates to understand how an audience interacts with content and optimize video strategy for maximum impactScreenshot of how CRM integrations push video view data to lead and contact records. Viewing data can be used to surface high-intent leads, and measure videos’ impact on pipeline and revenue.Screenshot of Vidyard's customizable calls-to-action (CTAs), used to drive conversions and capture leads. Clickable buttons and forms can be added directly to videos to encourage viewers to take the next step, whether it's downloading a resource or signing up for a demo.Screenshot of some of Vidyard's integrations.