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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Splashtop

    Score9.1 out of 10
    N/ASplashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device.…

    $99

    per year per user

    Zoho Projects

    Score8 out of 10
    N/AZoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.

    $5

    per month per user

    Pricing
    SplashtopZoho Projects
    Editions & Modules
    Splashtop Remote Access Solo
    $6.00
    per month per user, billed annually
    Splashtop Remote Access Pro
    $8.25
    per month per user, billed annually
    Splashtop Remote Access Performance
    $13.00
    per month per user, billed annually
    Splashtop Remote Support Enterprise
    Contact Sales
    per month per concurrent technician, billed annually
    Splashtop Remote Access Enterprise
    Contact Sales
    per month per user, billed annually
    Splashtop On-Prem
    Contact Sales
    Splashtop Autonomous Endpoint Management (AEM)
    Contact Sales
    per month per endpoint, billed annually
    Splashtop Remote Support SOS
    Starting at $22.00
    per month per concurrent technician, billed annually
    Free
    $0
    Premium
    $5
    per month per user
    Enterprise
    $10
    per month per user
    Project Plus
    Contact Sales
    Offerings
    Pricing Offerings
    SplashtopZoho Projects
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount offered for annual billing.
    More Pricing Information
    Community Pulse
    SplashtopZoho Projects
    Considered Both Products
    Splashtop
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    627 Answers
    75%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    614 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    624 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    561 Answers
    71%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    99%
    Implementation went as expected
    600 Answers
    57%
    Implementation went as expected
    4 Answers
    Features
    SplashtopZoho Projects
    Remote Administration
    Comparison of Remote Administration features of Splashtop and Zoho Projects
    Feature
    Splashtop
    7.8
    43 Ratings
    1% below category average
    Zoho Projects
    -
    Ratings
    Screen sharing9.337 Ratings00 Ratings
    File transfer9.039 Ratings00 Ratings
    Instant message7.930 Ratings00 Ratings
    Access to sleeping/powered-off computers3.013 Ratings00 Ratings
    Over-the-Internet remote session9.342 Ratings00 Ratings
    Initiate remote control from mobile7.626 Ratings00 Ratings
    Remote management of servers & workstations9.07 Ratings00 Ratings
    Centralized management dashboard7.132 Ratings00 Ratings
    Session record7.219 Ratings00 Ratings
    Annotations9.02 Ratings00 Ratings
    Monitoring and Alerts6.05 Ratings00 Ratings
    Multi-platform remote control8.733 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Splashtop and Zoho Projects
    Feature
    Splashtop
    -
    Ratings
    Zoho Projects
    6.6
    20 Ratings
    15% below category average
    Task Management00 Ratings7.520 Ratings
    Resource Management00 Ratings7.019 Ratings
    Gantt Charts00 Ratings6.517 Ratings
    Scheduling00 Ratings5.518 Ratings
    Workflow Automation00 Ratings6.014 Ratings
    Team Collaboration00 Ratings7.520 Ratings
    Support for Agile Methodology00 Ratings6.35 Ratings
    Support for Waterfall Methodology00 Ratings8.011 Ratings
    Document Management00 Ratings6.016 Ratings
    Email integration00 Ratings6.016 Ratings
    Mobile Access00 Ratings5.018 Ratings
    Timesheet Tracking00 Ratings7.519 Ratings
    Change request and Case Management00 Ratings6.96 Ratings
    Budget and Expense Management00 Ratings6.014 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Splashtop and Zoho Projects
    Feature
    Splashtop
    -
    Ratings
    Zoho Projects
    5.0
    13 Ratings
    42% below category average
    Quotes/estimates00 Ratings5.55 Ratings
    Invoicing00 Ratings5.012 Ratings
    Project & financial reporting00 Ratings6.55 Ratings
    Integration with accounting software00 Ratings3.013 Ratings
    Best Alternatives
    SplashtopZoho Projects
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SplashtopZoho Projects
    Likelihood to Recommend
    9.1
    (634 ratings)
    6.5
    (24 ratings)
    Likelihood to Renew
    9.1
    (44 ratings)
    9.9
    (3 ratings)
    Usability
    8.7
    (31 ratings)
    5.6
    (4 ratings)
    Availability
    9.1
    (7 ratings)
    9.0
    (1 ratings)
    Performance
    9.1
    (7 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.9
    (589 ratings)
    7.4
    (9 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.0
    (21 ratings)
    8.0
    (1 ratings)
    Configurability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (6 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (5 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    SplashtopZoho Projects
    Likelihood to Recommend
    Splashtop
    Well suited for any MSP, MSSP, or IT Manager who needs access to a broad array of machines and values their time. Great for an individual who just needs access to their work computer from home. It might not be suited for environments where national security is involved.
    Incentivized
    Read full review
    Zoho
    My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
    Incentivized
    Read full review
    Pros
    Splashtop
    • Seamless RMM Integration - Splashtop’s integration into Syncro is functionally invisible, but in a good way. I don't have to manage a separate contact list or worry about syncing credentials between my RMM and my remote tool. I click "Remote Desktop" in Syncro, and Splashtop launches instantly.
    • High Performance Graphics & Low Latency - The frame rate and refresh speed are consistently superior to competitors I’ve used in the past. Even when connecting to a client with a dual monitor setup or a slower upload speed, the lag is minimal. The picture quality is crisp enough that I can read fine print on error logs without squinting.
    • "SOS" Ad-Hoc Workflow - r clients who aren't on a managed contract (my "break/fix" customers), the SOS feature is a lifesaver. I don't have to walk a non-technical user through a complex installation. I just tell them to go to the site, give me the 9-digit code, and I'm in!
    Incentivized
    Read full review
    Zoho
    • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
    • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
    • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
    • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
    Incentivized
    Read full review
    Cons
    Splashtop
    • Compared to our prior solution, Splashtop does not "organize" devices nearly as well. They need some some sort of tagging solution so that you can, say, pull up a list of "all machines at this campus" or "All Macs at this site"
    • The Business App that runs locally feels clunky, and is presented in a weirdly-sized window
    Incentivized
    Read full review
    Zoho
    • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
    • Reporting is not integrated - its a fairly expensive add-on.
    • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
    Read full review
    Likelihood to Renew
    Splashtop
    Splashtop has been one of the best investments our firm has made, and we have become proud partners. The ROI is off the charts for a law firm since more time can be billed now. This is aside from all the quality of life improvements Splashtop has rolled out in the past couple of years that makes IT administration notably easier in multiple ways on a daily basis.
    Incentivized
    Read full review
    Zoho
    I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
    Read full review
    Usability
    Splashtop
    It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
    Incentivized
    Read full review
    Zoho
    Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together
    Incentivized
    Read full review
    Reliability and Availability
    Splashtop
    I recall one outage, and it wasn't very long. We use QuickAssist when someone's having a problem connecting with Splashtop on a Windows machine. Fortunately, that doesn't happen very often. QuickAssist is for the QUICK Assist. Splashtop is far better for addressing more complex support needs.
    Incentivized
    Read full review
    Zoho
    Has not been down to my knowledge.
    Read full review
    Performance
    Splashtop
    I've raved and rambled about Splashtop's utterly shocking performance nearly endlessly. One of the key reasons our firm adopted Splashtop was because I could demonstrate the unbelievable performance to our Tech Committee. Before finding Splashtop, the thought of being able to start a remote connection to another PC and smoothly watch a full 1080p video through that remote connection was unthinkable. Yet, Splashtop achieved this. I was blown away, and our committee was impressed. In fact, in my testing environment prior to onboarding, I was have 2 PC's next to each other on different networks and internet sources with a Splashtop connection from one to the other with a 1080p YouTube video playing. I was astounded that the audio I was hearing on the "connect from" PC matched in perfect synch with the "connect to" PC. Unbelievable!! And keep this between us, but when I was working late one night at the office waiting for some server to finish a long upgrade, I was able to actually Splashtop to my home gaming PC and play a full-quality FPS with no lag through the connection. Shocked, astounded, flabbergasted! The adjectives could be endless!
    Incentivized
    Read full review
    Zoho
    Speed meets my expectations.
    Read full review
    Support Rating
    Splashtop
    The phone number is in the top right of each page of the website and app and when called, the person who picks up (before any automation delays the call) is ready to assist or immediately recognize the appropriate place for a transfer. If transferred to a different department, that department picks up immediately and each person is fully trained to help resolve a (typically user error) call.
    Incentivized
    Read full review
    Zoho
    Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
    Incentivized
    Read full review
    Implementation Rating
    Splashtop
    It couldn't have been any easier to setup and I have had no issues with it since it was implemented. It's a great product and makes remotely connecting to another device so simple and quick. I can't recommend it enough
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Splashtop
    I have not looked at TeamViewer in quite some time but I found Splashtop SOS for me to be at least a 1 to 1 feature switch. And right now connecting to mobile devices to see a customers screen is included with Splashtop SOS and it is a real value add. I hope it says that way. TeamViewer is just too expensive in comparison.
    Read full review
    Zoho
    Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Splashtop
    A colleague got a significantly better deal that did not allow him to use Groups. His savings/pricing was far more attractive than mine was. I tried to get that from sales, and they told me it was not an option. That was disappointing.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Scalability
    Splashtop
    I bought service for 250 unattended machines. I anticipate the next level will be very expensive, so I may stop at 250. It works very well for our needs. Only recently have I needed to add a second team to add a group of computers, but it's all been great.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Professional Services
    Splashtop
    Do not use.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    Splashtop
    • Remote support makes my business possible, period.
    • Switching from TeamViewer to Splashtop has made a huge difference to my operation: the cost is both lower and more predictable, and getting from "answering the phone from a client in trouble" to "satisfied client" is much faster and easier.
    • I apologize that I don't actually have hard numbers, but I can sincerely recommend Splashtop and Splashtop SOS. It will make your life and business better!
    Incentivized
    Read full review
    Zoho
    • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
    • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
    • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
    Incentivized
    Read full review
    ScreenShots

    Splashtop Screenshots

    Screenshot of Splashtop Streamer: Used to connect to and remote into computers.
Splashtop Business App: Used to connect from and remotely access other computers.Screenshot of Splashtop SOS - Accessed with a 9-digit session code, it can be customized with a brand, logo and text.Screenshot of a view of computer sessions.Screenshot of where users can transfer files and folders from local and remote computers during a session.Screenshot of Splashtop Remote Support Enterprise : On-demand support with service desk capabilities.Screenshot of a dashboard - This offers key insights on endpoint status, security metrics, and scheduled tasks.

    Zoho Projects Screenshots

    Screenshot of Task Automation with Blueprint - Map out your entire workflow with no code as flowcharts. Automate your tasks and notifications and set approval criteria with blueprint.Screenshot of Intuitive Gantt Charts - Say what, say who, say when. And done. Zoho Projects' Gantt chart comes feature loaded with advanced operations such as Critical path and Baseline.Screenshot of Inbuilt Issue Tracker - You can log, organize, track, and fix any problems. Features such as status and workflow, can be customized to suit the exact needs of your project.Screenshot of Drag, Drop and Done - A view of your tasks as cards placed along columns. Helps you identify bottlenecks and reorganize quickly using drag and drop.Screenshot of A quick pulse of all your work - The Portfolio dashboard, is a compact overview of all the work that's been happening across projects with widgets that address the project level timeline, status, ownership, budget health, and clients.Screenshot of Looks that matter - A refreshing UI that supports multiple themes, including an eye-catching dark mode.