What users are saying about
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Top Rated
57 Ratings
151 Ratings

Submittable

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
57 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
151 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Feature Set Ratings

    Survey Format & Appearance

    Submittable

    Feature Set Not Supported
    N/A
    7.1

    Typeform

    71%
    Typeform ranks higher in 3/3 features

    Survey templates

    N/A
    0 Ratings
    6.9
    69%
    43 Ratings

    Themes

    N/A
    0 Ratings
    7.3
    73%
    45 Ratings

    Custom logo/branding

    N/A
    0 Ratings
    7.2
    72%
    43 Ratings

    Survey Content

    Submittable

    Feature Set Not Supported
    N/A
    7.4

    Typeform

    74%
    Typeform ranks higher in 3/3 features

    Changes to live survey

    N/A
    0 Ratings
    7.3
    73%
    40 Ratings

    Question design help

    N/A
    0 Ratings
    6.9
    69%
    39 Ratings

    Multiple question types

    N/A
    0 Ratings
    8.0
    80%
    45 Ratings

    Survey Logic

    Submittable

    Feature Set Not Supported
    N/A
    7.4

    Typeform

    74%
    Typeform ranks higher in 1/1 features

    Survey logic flexibility

    N/A
    0 Ratings
    7.4
    74%
    39 Ratings

    Survey Reporting & Analytics

    Submittable

    Feature Set Not Supported
    N/A
    8.0

    Typeform

    80%
    Typeform ranks higher in 5/5 features

    Response tracking

    N/A
    0 Ratings
    7.5
    75%
    43 Ratings

    Data export

    N/A
    0 Ratings
    7.9
    79%
    41 Ratings

    Standard reports

    N/A
    0 Ratings
    8.9
    89%
    38 Ratings

    Custom reports

    N/A
    0 Ratings
    7.9
    79%
    25 Ratings

    Analytics

    N/A
    0 Ratings
    7.6
    76%
    36 Ratings

    Survey Administration & Security

    Submittable

    Feature Set Not Supported
    N/A
    5.9

    Typeform

    59%
    Typeform ranks higher in 2/2 features

    Access controls

    N/A
    0 Ratings
    4.9
    49%
    26 Ratings

    Compliance

    N/A
    0 Ratings
    6.9
    69%
    24 Ratings

    Survey Distribution

    Submittable

    Feature Set Not Supported
    N/A
    7.3

    Typeform

    73%
    Typeform ranks higher in 2/2 features

    Vendor-offered crowdsourcing

    N/A
    0 Ratings
    8.7
    87%
    9 Ratings

    Respondent restrictions

    N/A
    0 Ratings
    6.0
    60%
    21 Ratings

    Attribute Ratings

    • Submittable is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
    • Typeform is rated higher in 1 area: Likelihood to Renew

    Likelihood to Recommend

    9.2

    Submittable

    92%
    49 Ratings
    6.8

    Typeform

    68%
    45 Ratings

    Likelihood to Renew

    9.3

    Submittable

    93%
    3 Ratings
    10.0

    Typeform

    100%
    1 Rating

    Usability

    8.5

    Submittable

    85%
    43 Ratings
    7.1

    Typeform

    71%
    9 Ratings

    Support Rating

    7.0

    Submittable

    70%
    1 Rating
    6.9

    Typeform

    69%
    8 Ratings

    Implementation Rating

    9.0

    Submittable

    90%
    1 Rating

    Typeform

    N/A
    0 Ratings

    Likelihood to Recommend

    Submittable

    It is well suited for programs that have a simple review structure. The reviewer functions are very user-friendly. It is also a good option for applicants. Submittable is not well suited on the back end for managing various aspects of those submissions and processing payments.
    Read full review

    Typeform

    Typeform is definitely a leader in the online survey space and that's for a reason. Between logic mapping and the ease of use for the end user, it's a solid app. The unfortunate thing, however, is the price tag--particularly considering the protection you receive from bots. Typeform only allows a certain number of responses at certain package levels, ie: the lowest level, you get a very limited number of responses but in order to receive more responses before your survey is locked, you must upgrade. This is what ultimately lead us to cancel with them. When you post a survey on Typeform, that survey is automatically posted publicly on their website--making it widely available to bots. Typeform offers no easy form of protection like a standardized captcha that you can add to the survey in order to filter bots out. Instead, there are several "work arounds" that they advise users to do that have very limited degrees of success. A quick online search shows that Typeform knows this is clearly an issue, yet they have yet to build in a bot-prevention feature. Since their plan prices vary by number of responses, it seems that they have no incentive to limit the amount of bots filling out surveys I believe. Ultimately, we canceled because, although the app is powerful, it just seemed like their business practices were unethical in my opinion.
    Read full review

    Pros

    Submittable

    • Submittable is mostly user-friendly for applicants, and the application process goes smoothly. It is easy to set up an account and start applications, and the application forms are easy to read and fill out.
    • Submittable is user-friendly for reviewers. It is easy for volunteers or staff members to access all applications and submit their scores on the platform.
    • The ability to use internal forms makes due diligence processes or other internal reviews easy for staff to complete. It's helpful that these reviews can be automatically assigned upon submission and that they are easily accessed while reading through forms.
    Read full review

    Typeform

    • The calculator tool allows you to use numerical formulas to create logic within your form for specific behavior.
    • Compatible with modern web browsers for both building a form and publishing, allowing it to work and look good on any device.
    • Integration with products like Zapier allow you to use it as part of a larger automation in your company.
    • Visually pleasing designs with use of themes, images and video to match your branding.
    Read full review

    Cons

    Submittable

    • Labels shouldn't be an option for all reviewers, we had a reviewer for our Florida applicants create labels like "1" "2" "3" which confused my reviewers in California.
    • Running reports across multiple grant projects is tedious and clumsy. Our grant project had 15 regions but it was the same application, we had to compare applications across regions, but could only have a set amount of winners for each area. It would've been easier to create 1 application and 1 opportunity but have filters for the # of applications for each region instead of creating 15 separate applications.
    • Reviewers also found the review forms difficult. There should be an easier way to run a report on their pending reviews in an excel format, or just a better functionality to review. Even with onboarding, our reviewers were confused and didn't use the review function.
    Read full review

    Typeform

    • The pricing structure is a little steep, especially for the Pro+ plan. It would be nice if they had an a la carte option because there are some features we are paying for that we will never use.
    • When creating forms, sometimes the cursor will inexplicably leave the field you are typing in and leave you with incomplete sentences.
    • Even though we are paying for our use, we still have the Typeform branding on our forms, which I think should be removed once you upgrade from the basic plan.
    Read full review

    Pricing Details

    Submittable

    Starting Price

    $10,000 per year

    Editions & Modules

    Submittable editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Typeform

      Starting Price

      $3,000 *Per Month

      Editions & Modules

      Typeform editions and modules pricing
      EditionModules
      Essentials30.001
      Professional35.002
      Premium59.003

      Footnotes

      1. *Per Month
      2. *Per Month
      3. *Per Month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      *For annual contract.

      Likelihood to Renew

      Submittable

      I don't see how we could continue to operate our program without Submittable. It is also the industry standard - our submitters are used to and familiar with the platform. We put a lot of work into transitioning from a mail-in submission model to a Submittable-supported one and it just wouldn't make sense to "go back."
      Read full review

      Typeform

      We have had such success with Typeform, and it has been able to exceed our expectations for the range of products it offers
      Read full review

      Usability

      Submittable

      Again, Submittable is familiar to me and to many within the industry - how to use it both as an applicant and as a developer. We tested the application with users on mobile phones, pads, and desktops, and it works on all platforms reasonably well. For those who are new to the process and online applications, the platform is intimidating and does discourage participation from certain generations, those who have not had formal education with computers, and non-native English speakers. In terms of review, the review process is quite functional, with multi-layered reviews, rubrics, and weighted scales. The reporting is more complex, as there is tension between what is easy for the applicant and what is typical for data collection.
      Read full review

      Typeform

      The overall usability of Typeform is extremely easy and self explanatory. It was quick and simple to learn how to create surveys with the templates and how to add and customize the type of answers or questions you ask. It is very easy to pull the data from the survey results, where the data is broken down and has nice graphs.
      Read full review

      Support Rating

      Submittable

      I think that they are good at answering our questions and solving our problems. We occasionally get reports from applicants about problems the Submittable team has not solved, but I do not know what the applicant has done to get the problem solved.
      Read full review

      Typeform

      Typeform has a great help section that ranges from first steps, making a form, and question types to results and account and profile settings. The tutorials are short and concisely cover what you need to get going within a couple of minutes. I think the community is also a plus, as one can ask questions about more complex outcomes or if one gets stuck with a particularly unique form creation scenario.
      Read full review

      Alternatives Considered

      Submittable

      For the price, Submittable offered the features we need in terms of accepting multiple file types, large files, unlimited submissions and participants, and user-friendly design. Other products may limit files, file types, file sizes, or other components that would not work for our uses.
      Read full review

      Typeform

      When looking for a feature rich & flexible / customizable solution, Typeform beats out everyone. However, for specific use cases (like NPS), AskNicely is a clear winner in terms of features, but is much too expensive. Typeform is also fun to use, especially compared to Wufoo which seems so out of date
      Read full review

      Return on Investment

      Submittable

      • I do think the applicant experience has improved. Submittable is used by many organizations, so it's nice for people to have all their submissions in one place.
      • As an organization, we are also able to be more efficient than before with Submittable.
      Read full review

      Typeform

      • Typeform has helped guide our Customer Success, Product, and Marketing teams in strategizing how to engage with customers better, and it has also given us a quick and easy way to do so! By collecting feedback and being able to share it across internal teams, we can coordinate our efforts to build our customers a better tool.
      • Typeform has proved to be an elegant solution to one of our earlier vexing problems (previous survey tools that looked annoying, had extremely limited branding options/were not customizable, and didn't integrate well with the rest of our tool set) while not breaking the bank for us - it's a very reasonable price point and does WAY more than the previous tools we were paying just as much for.
      Read full review

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