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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Tealium Customer Data Hub

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    The Tealium Customer Data Hub powers capabilities across the data supply chain. Tealium universally collects customer data from any source including; websites, mobile applications, devices, kiosks, servers, and files. Data collected is then standardized in the data layer, which drives usage of data for customer engagement and analysis.N/A

    Tipalti

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.

    $129

    per month

    Pricing
    Tealium Customer Data HubTipalti
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Tealium Customer Data HubTipalti
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—Pricing starts at $149 per month for the platform fee. Users can upgrade to Tipalti's more advanced capabilities as their businesses gets more complex. The Tipalti pricing model is designed to grow with the user's company. Advanced features such as W-8 tax forms, international tax IDs, or multi-entity payables are available as needed.
    More Pricing Information
    Community Pulse
    Tealium Customer Data HubTipalti
    Considered Both Products
    Tealium
    No answer on this topic
    Tipalti
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    82 Answers
    98%
    Would buy again
    94 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    67 Answers
    100%
    Delivers good value for the price
    85 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    81 Answers
    98%
    Happy with the feature set
    94 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    53 Answers
    98%
    Lived up to sales and marketing promises
    64 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    60 Answers
    96%
    Implementation went as expected
    68 Answers
    Features
    Tealium Customer Data HubTipalti
    Tag Management
    Comparison of Tag Management features of Tealium Customer Data Hub and Tipalti
    Feature
    Tealium Customer Data Hub
    8.2
    12 Ratings
    0% below category average
    Tipalti
    -
    Ratings
    Tag library9.012 Ratings00 Ratings
    Tag variable mapping8.012 Ratings00 Ratings
    Ease of writing custom tags8.012 Ratings00 Ratings
    Rules-driven tag execution9.112 Ratings00 Ratings
    Tag performance monitoring4.311 Ratings00 Ratings
    Page load times8.911 Ratings00 Ratings
    Mobile app tagging8.05 Ratings00 Ratings
    Library of JavaScript extensions9.911 Ratings00 Ratings
    Payment Management
    Comparison of Payment Management features of Tealium Customer Data Hub and Tipalti
    Feature
    Tealium Customer Data Hub
    -
    Ratings
    Tipalti
    9.1
    64 Ratings
    18% above category average
    Customizable Approval Policies00 Ratings8.952 Ratings
    Financial Document Management00 Ratings8.749 Ratings
    Payment Status Tracking00 Ratings9.461 Ratings
    Payment Audit Trail00 Ratings9.255 Ratings
    Duplicate Bill Detection00 Ratings9.354 Ratings
    Advanced OCR00 Ratings8.346 Ratings
    Electronic Funds Transfer00 Ratings9.550 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of Tealium Customer Data Hub and Tipalti
    Feature
    Tealium Customer Data Hub
    -
    Ratings
    Tipalti
    8.6
    56 Ratings
    18% above category average
    Automated Accounts Payable Processes00 Ratings8.953 Ratings
    Vendor Management00 Ratings9.153 Ratings
    Tax Form Preparation00 Ratings7.833 Ratings
    Best Alternatives
    Tealium Customer Data HubTipalti
    Small Businesses
    Twilio Segment
    Score8.4 out of 10
    BILL
    Score8.2 out of 10
    Medium-sized Companies
    Treasure AI
    Score9 out of 10
    Stampli
    Score8.4 out of 10
    Enterprises
    Treasure AI
    Score9 out of 10
    Yooz
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Tealium Customer Data HubTipalti
    Likelihood to Recommend
    8.5
    (131 ratings)
    9.0
    (103 ratings)
    Likelihood to Renew
    9.2
    (20 ratings)
    9.1
    (4 ratings)
    Usability
    9.0
    (12 ratings)
    9.1
    (79 ratings)
    Availability
    9.0
    (2 ratings)
    9.1
    (1 ratings)
    Performance
    9.0
    (4 ratings)
    8.2
    (1 ratings)
    Support Rating
    8.4
    (84 ratings)
    7.3
    (14 ratings)
    Online Training
    8.0
    (1 ratings)
    7.3
    (2 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    7.3
    (3 ratings)
    Configurability
    10.0
    (1 ratings)
    7.3
    (2 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    6.4
    (1 ratings)
    Product Scalability
    9.0
    (2 ratings)
    6.4
    (1 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Tealium Customer Data HubTipalti
    Likelihood to Recommend
    Tealium
    Well suited: Any company that has a variety of data interspersed across multiple systems and is trying to get a more unified understanding of their customer profile—that enriched customer view of having all these disparate data sources and wanting to bring them together in a relatively seamless manner, and then having that more nuanced understanding of the entirety of the customer and being able to action off of it. Which again, I feel like is a core marketing use case.
    Incentivized
    Read full review
    Tipalti
    I would tell them that it manually syncs to ERPS. Additionally I would include the fact that you can pay multiple entities in one pay run allowing to be very efficient. I would also include that they can add rules to bill approvals or set up auto payments for certain vendors. Lastly, there are many reports you can run providing you will very informational data in seconds.
    Incentivized
    Read full review
    Pros
    Tealium
    • Activation in real time - it's really good and you can literally see the information being activated in all other technologies that my clients use, like TikTok, Facebook, Google, et cetera. At the time that a client arrives on your website, you have instant data to enrich the profiles and activate on this channel. So this is really good and it's something that Tealium give us the control in order to do that.
    • The other thing is that you have the power to choose what data you want to collect and what data you do not want to collect. Tealium is particularly very good on doing that.
    Incentivized
    Read full review
    Tipalti
    • Tipalti has a very user friendly interface, clearly laid out and easy to navigate
    • The audit trail feature is hugely helpful to track an invoice's progress through the system
    • Being able to schedule invoices to be paid exactly on their due date ensures we pay on time but not earlier than necessary
    • We were able to put in strong controls around changes to vendor data
    Read full review
    Cons
    Tealium
    • Audiences—don't they technically exist in Tealium? They are just streamed—no count, no backfill, etc.
    • Working backward to identify issues involves lots of clicking in the UI, going from audience to audience attribute, badge to event attribute, and so on.
    • You have to wait for a Real-Time event to see the payload. There is no sample or other option.
    Incentivized
    Read full review
    Tipalti
    • The report that provides the "Not payable" vendors does not work well for us, particularly because the sync to our ERP goes both ways, which means all of the employees also sync over to Tipalti and remain as Not Payable. So the list is very long, and I don't find a good use for it.
    Read full review
    Likelihood to Renew
    Tealium
    I already know that my company has no plans to discontinue use of Tealium. We are heavily reliant on it due to a huge number of product teams and developers we would have to work with to place tags across many pages. Tealium is already there on the pages, and our application/product teams are familiar with how to integrate it. It is just the simplest way to ensure that new data requirements are implemented in a timely manner.
    Incentivized
    Read full review
    Tipalti
    Solid system performance. Suits our needs and solution provider very inclined to accept feedback and involve users in developing the solution to serve both the provider and the ultimate user. Tipalti has streamlined our process that was previously very manual and prone to error. Now there is transparency of information and role.
    Incentivized
    Read full review
    Usability
    Tealium
    Once you understand how it works and how to implement things, it is a dream and very user friendly. There is the initial learning curve but there are oceans of helpers available to you to help you bridge that initial gap and get going. Take the time to learn it up front and you will never have any problems. And support is great and available to answer questions
    Incentivized
    Read full review
    Tipalti
    Two-time Tipalti selector, implementor, and user. The payment features in the app saves many steps in the payment process. No longer do you have to set-up or upload payment information to your bank and then go back to your accounting system and mark items as paid. Tipalti does all of this with a click of a mouse. The payment feature is the stand out feature. Many vendors can process your invoices. Look at how at the payment process of others.....you will see.
    Incentivized
    Read full review
    Reliability and Availability
    Tealium
    It's been flawless as far as I am concerned.
    Incentivized
    Read full review
    Tipalti
    Tipalti has always been responsive to our questions and concerns.
    Read full review
    Performance
    Tealium
    Sometimes publishing can take longer than expected
    Incentivized
    Read full review
    Tipalti
    No issues here. Generally has been pretty fast.
    Read full review
    Support Rating
    Tealium
    The support team often is so quick to respond and so helpful when it comes to working with the needs of my clients and being able to resolve potential shortcomings or technical issues or surrounding the tool. There have been times more recently that I’ve gotten more generic service rather than the tailored experience that I have come to expect.
    Incentivized
    Read full review
    Tipalti
    Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time
    Incentivized
    Read full review
    Online Training
    Tealium
    Did what we needed to onboard us onto the platform
    Incentivized
    Read full review
    Tipalti
    Tipalti provides great How to online guide
    Read full review
    Implementation Rating
    Tealium
    Implementation had some bumps in the road and it was new for all of us, but for the most part, it was easier than many other implementations we've done with other technologies.
    Incentivized
    Read full review
    Tipalti
    The salesperson involved was involved in implementation which I found very helpful.
    Incentivized
    Read full review
    Alternatives Considered
    Tealium
    Tealium Customer Data Hub can do it all in one. Whereas, I think by using multiple Tealium Customer Data Hubs, we can utilize what each tool is really good at. In an ideal world, we'd like to use Tealium Customer Data Hub for everything, but one thing that we struggle with is Audience Segmentation, and we are looking for a one touch solution, without a lot of the work since the data is already there.
    Incentivized
    Read full review
    Tipalti
    From initial implementation through to user experience, Tipalti has been able to exceed our expectations in terms of its functionality and useability. We have found with other systems implemented in the past they did not match our expectations which resulted in us terminating these services.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Tealium
    Like anything it could be cheaper but we still feel we get value from it.
    Incentivized
    Read full review
    Tipalti
    I did not make the decision to purchase this product.
    Read full review
    Scalability
    Tealium
    Never had an issue, scales as we use it.
    Incentivized
    Read full review
    Tipalti
    We were given the option of only one integration.
    Read full review
    Professional Services
    Tealium
    Very easy to work with and relatively cost effective
    Incentivized
    Read full review
    Tipalti
    No answers on this topic
    Return on Investment
    Tealium
    • There has been a near immeasurable return on customer data and improvement of our quality for our physical products due to be in tune with the customer. This has changed our way of doing things for the better to gain a better flow and overall workplace experience.
    • A negative is that Tealium AudienceStream becomes harder to manuever and use data analytics for when a database has been existing for a fairly large amount of time. It goes from an agile ship to a huge vessel that takes many components to be able to move.
    Incentivized
    Read full review
    Tipalti
    • Vendor onboarding has taken the responsibility from one person to the Vendor directly. This provides the vendor with the ability to enter their own banking information for payments and upload their Federal W9 form.
    • Vendors can upload their own invoices to the system, taking the possibility that our AP team did not receive an emailed or mailed invoice to upload. This also increases payment efficiency as the vendor's invoice is processed in a more timely manner.
    • AP can review invoices for accuracy and concentrate on how to code an invoice, rather than be a paper pusher or a data entry clerk. AP doesn't spend time searching for invoices that might be a duplicate, the system will communicate this on the software review process and if AP has uploaded by email the same invoice multiple times, an email will be sent to AP to indicate that the invoice was not uploaded due to duplication.
    Incentivized
    Read full review
    ScreenShots

    Tealium Customer Data Hub Screenshots

    Screenshot of Data Supply ChainScreenshot of Data LayerScreenshot of Connector MarketplaceScreenshot of Live Event TrackingScreenshot of AudienceStream Dashboard

    Tipalti Screenshots

    Screenshot of Intelligent invoicing workflowScreenshot of Mobile approvals for invoices and paymentsScreenshot of Brandable self-service supplier portal (including handling tax forms)Screenshot of Brandable self-service portal to collect and validate payment detailsScreenshot of Combined payment methods, currencies, and entities in a single payment fileScreenshot of an early payment, which can be offered to suppliers through email or the supplier portal