TeamViewer vs. VMware ESXi

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TeamViewer
Score 8.6 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$299
per year
VMware ESXi
Score 7.2 out of 10
N/A
A bare-metal hypervisor that installs directly onto a physical server. With direct access to and control of underlying resources, VMware ESXi partitions hardware to consolidate applications and cut costs.N/A
Pricing
TeamViewerVMware ESXi
Editions & Modules
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
No answers on this topic
Offerings
Pricing Offerings
TeamViewerVMware ESXi
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
TeamViewerVMware ESXi
Considered Both Products
TeamViewer
Chose TeamViewer
LogMeIn did away with thier free accounts when they said the wouldnt. So, Teamviewer got to fill those shoes, and it has done so very well.
Chose TeamViewer
Teamviewer is the easiest solution when needing to talk a user through helping an IT professional get remote access to their computers. Most other programs have many more steps and complicated passwords that need to be shared before you can log in and help someone remotely. …
VMware ESXi
Chose VMware ESXi
ESXi has more of the advanced features that Hyper-V doesn't, like simple PCI passthrough and CPU ID masking. However, Hyper-V is a much better hypervisor at the fundamental level. The main reason I say this is Hyper-V's far superior dynamic RAM support. It wouldn't be crazy to …
Features
TeamViewerVMware ESXi
Security
Comparison of Security features of Product A and Product B
TeamViewer
8.7
51 Ratings
3% above category average
VMware ESXi
-
Ratings
Role-based user permissions8.751 Ratings00 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
TeamViewer
8.6
534 Ratings
3% above category average
VMware ESXi
-
Ratings
File transfer8.8502 Ratings00 Ratings
Instant message8.6462 Ratings00 Ratings
Access to sleeping/powered-off computers7.3352 Ratings00 Ratings
Session record8.3361 Ratings00 Ratings
Annotations8.0129 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
TeamViewer
7.9
37 Ratings
1% above category average
VMware ESXi
-
Ratings
Third-party software integrations7.937 Ratings00 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
TeamViewer
8.3
62 Ratings
6% above category average
VMware ESXi
-
Ratings
Attended device access9.061 Ratings00 Ratings
Unattended device access8.557 Ratings00 Ratings
Mobile device access7.754 Ratings00 Ratings
Virtual device access8.351 Ratings00 Ratings
Multiple-display support8.352 Ratings00 Ratings
Multiple concurrent sessions8.351 Ratings00 Ratings
Server Virtualization
Comparison of Server Virtualization features of Product A and Product B
TeamViewer
-
Ratings
VMware ESXi
8.2
128 Ratings
2% above category average
Virtual machine automated provisioning00 Ratings8.0116 Ratings
Management console00 Ratings9.0128 Ratings
Live virtual machine backup00 Ratings8.0112 Ratings
Live virtual machine migration00 Ratings8.0116 Ratings
Hypervisor-level security00 Ratings8.0117 Ratings
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TeamViewerVMware ESXi
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Score 10.0 out of 10
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Score 9.5 out of 10
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User Ratings
TeamViewerVMware ESXi
Likelihood to Recommend
8.7
(553 ratings)
9.0
(129 ratings)
Likelihood to Renew
10.0
(64 ratings)
10.0
(6 ratings)
Usability
9.0
(57 ratings)
9.0
(6 ratings)
Availability
9.1
(5 ratings)
10.0
(2 ratings)
Performance
9.1
(5 ratings)
9.0
(2 ratings)
Support Rating
9.6
(50 ratings)
10.0
(55 ratings)
In-Person Training
9.1
(2 ratings)
-
(0 ratings)
Online Training
9.1
(4 ratings)
-
(0 ratings)
Implementation Rating
8.9
(114 ratings)
10.0
(3 ratings)
Configurability
9.1
(4 ratings)
10.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
5.1
(2 ratings)
Ease of integration
9.1
(5 ratings)
10.0
(2 ratings)
Product Scalability
9.1
(5 ratings)
10.0
(2 ratings)
Vendor post-sale
8.4
(5 ratings)
10.0
(2 ratings)
Vendor pre-sale
9.1
(5 ratings)
10.0
(2 ratings)
User Testimonials
TeamViewerVMware ESXi
Likelihood to Recommend
TeamViewer
I think it works well for IT management and help desk support of end users. I find it very useful to help users and send files to their desktop. Remote Workers still run into some problems with MFA and updates, both to the TV Host app and OS updates. However, it does give us secure direct access without the need of a VPN.
Read full review
VMware by Broadcom
If you're looking for the industry standard in server virtualization, I would recommend ESXi. After decades of expertise in the field, VMware continues to provide a strong product, production-ready, with an easy-to-learn interface that allows for quick management along with less costly upfront onboarding and training. Grab the free personal-use license and install in your homelab to start!
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Pros
TeamViewer
  • It is secure and eliminates the need for VPN for remote users.
  • It offers a 2FA to insure that security is strong for our system.
  • Can save time with file transfer syncs for labels, batches and other files.
  • It supports multi device and cross platform usage within our warehouse.
Read full review
VMware by Broadcom
  • Resource management. The automatic load balancing works very well to ensure no host is taxed disproportionately compared to the others.
  • Templates and cloning. It is very easy to set up a template and spin up new servers based on a specific setup. This makes server management very streamlined.
  • VM management. The vSphere interface is very easy to use and navigate. Everything is responsive and it works when you need it to. The options are also robust while also being arranged in a straightforward manner.
Read full review
Cons
TeamViewer
  • With an iPad, you can't take control of the device, so you have to tell someone what to do. Which can be a challenge because the end user doesn't know what to do
  • With the free version of TeamViewer you cant enter Admin credentials because TeamViewer blocks the windows to fill in the credentials
  • The free version can be really limited which can be putting off people because they don't see the full potential of TeamViewer
Read full review
VMware by Broadcom
  • VMware ESXi can improve on the UI that is installed on the bare metal machine. The menus can be hard to navigate when looking for simple configuration items.
  • VMware ESXi can improve on the stability of their overall hypervisor. There have been a few times we had to reinstall due to corruption of VMware ESXi.
  • I would like to see VMware ESXi do better at adding more standard free features in their consumer version of VMware ESXi. For example, having the ability to back up virtual machines is good practice and something that would be very nice if offered in their free version.
Read full review
Likelihood to Renew
TeamViewer
We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
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VMware by Broadcom
It is critical to our business, what started out as a way to do certain functions, it has now become core to ensuring our product is available to our customers and reducing our costs to operate and reduce our recovery time and provisioning servers. Their support is great and the costs to renew is reasonable.
Read full review
Usability
TeamViewer
TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
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VMware by Broadcom
The interface is fairly intuitive for most things, and the areas that are a little less obvious usually have fantastic documentation in the online knowledgebase. In 3-4 years of managing our ESXi hosts, I think that I have only opened 4-5 support cases for things that I could not figure out myself or find answers to on the website.
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Reliability and Availability
TeamViewer
Always available if setup correctly.
Read full review
VMware by Broadcom
Without the need to patch the servers with bug fixes and enhancements we whave not experienced any downtime with VMware issues. Even the bug fixes and updates do not cause of downtime as we just migrate the servers to the opposite node and update the one and then move servers back. Very simple and painless.
Read full review
Performance
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
VMware by Broadcom
We do not notice any difference between a physical and virtual server running the same workload. In fact we can scale quicker with the virtual server than we can with the physical.
Read full review
Support Rating
TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
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VMware by Broadcom
I can't say enough good about VMware's support team. To an individual they take ownership of the case, provide thorough answers, and follow up regularly. On one occasion, a problem we experienced with NSX Endpoint was escalated to development for a permanent resolution after a workaround was found. In my experience, most companies would have tried to find a way to close a case like that instead of taking it all the way. Most importantly, when production is down and every second counts, they VMware teams understand that urgency and treat your issue as if it were the only one they had to deal with. You can't ask for better.
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In-Person Training
TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
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VMware by Broadcom
No answers on this topic
Online Training
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
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VMware by Broadcom
No answers on this topic
Implementation Rating
TeamViewer
TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
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VMware by Broadcom
Jsut read and follow anything your storage provider may require to allow the integration of VMware with storage operations, outside of that VMware jsut works.
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Alternatives Considered
TeamViewer
TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
Read full review
VMware by Broadcom
As long as you're using Nutanix AOS on Nutanix hardware and are paying their software support fees, AOS is a valid competitor to VMware and can save money due to not needing a license and having their server management system built into the base host management system. If you aren't using Nutanix hardware, however, VMWare is in most cases the best way to go. I cannot comment on HyperV, but most IT people I know either use it because they have to (most) or they like it better (not many).
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Contract Terms and Pricing Model
TeamViewer
No answers on this topic
VMware by Broadcom
it has been fair and easy to understand. I know VMware is looking at wanting to change from CPU to core pricing so we will see what that looks like when it happens.
Read full review
Scalability
TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
Read full review
VMware by Broadcom
We started out with a two-server cluster and adding a third or fourth is very straightforward and simple with no issues. You just need to be aware of the size of your Vcenter Server to handle the workload, but still the resources needed is very minimal
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Return on Investment
TeamViewer
It took about 3 months.
  • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
  • Remotely accessing devices in our office allows employees to stay productive while working from home.
  • TeamViewer helps us to collaborate with other firms for projects we're doing.
Read full review
VMware by Broadcom
  • VMWare ESXi licensing is affordable for our business - and the licensing model is simplistic. Not like that of Microsoft with having to keep track of server licenses and CAL licenses for users.
  • VMWare ESXi also has hardware-monitoring built-in, so that further saves us money from having to be spent with another vendor.
  • As much as I hate the saying "a single pane of glass" does fit for this product. You can manage your servers, monitor hardware status, create and export backup snapshots, manage virtual NICs, connect to various storage devices. We're very happy with this product.
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ScreenShots

TeamViewer Screenshots

Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.