TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about TeamViewer

Please fill out the form below to get in touch.

TeamViewer

Connect with TeamViewer

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with TeamViewer so that TeamViewer and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Whova

    Score9.6 out of 10
    N/AWhova, headquartered in San Diego, provides what they describe as Intelligent Event Technology Solutions by creating authentic audience participation and engagement and simplifying the entire event process from planning to registration, networking, and follow-up. Whova's mobile engagement apps support both on-location events and virtual events.N/A
    Pricing
    TeamViewerWhova
    Editions & Modules
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    No answers on this topic
    Offerings
    Pricing Offerings
    TeamViewerWhova
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalOptional
    Additional Details—Whova offers discounts for multi-event packages.
    More Pricing Information
    Features
    TeamViewerWhova
    Security
    Comparison of Security features of TeamViewer and Whova
    Feature
    TeamViewer
    8.8
    68 Ratings
    0% above category average
    Whova
    -
    Ratings
    Role-based user permissions8.869 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of TeamViewer and Whova
    Feature
    TeamViewer
    8.9
    553 Ratings
    4% above category average
    Whova
    -
    Ratings
    File transfer8.9521 Ratings00 Ratings
    Instant message8.8481 Ratings00 Ratings
    Access to sleeping/powered-off computers7.5366 Ratings00 Ratings
    Session record8.4376 Ratings00 Ratings
    Annotations8.2143 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of TeamViewer and Whova
    Feature
    TeamViewer
    8.0
    48 Ratings
    1% below category average
    Whova
    -
    Ratings
    Third-party software integrations8.048 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of TeamViewer and Whova
    Feature
    TeamViewer
    8.6
    81 Ratings
    5% above category average
    Whova
    -
    Ratings
    Attended device access9.180 Ratings00 Ratings
    Unattended device access8.777 Ratings00 Ratings
    Mobile device access8.071 Ratings00 Ratings
    Virtual device access8.667 Ratings00 Ratings
    Multiple-display support8.668 Ratings00 Ratings
    Multiple concurrent sessions8.470 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of TeamViewer and Whova
    Feature
    TeamViewer
    -
    Ratings
    Whova
    8.4
    71 Ratings
    3% below category average
    Responsive Design for Web Access00 Ratings7.756 Ratings
    Mobile Application00 Ratings9.070 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.559 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of TeamViewer and Whova
    Feature
    TeamViewer
    -
    Ratings
    Whova
    8.2
    68 Ratings
    2% below category average
    Calendar integration00 Ratings8.650 Ratings
    Meeting initiation00 Ratings8.651 Ratings
    Integrates with social media00 Ratings8.449 Ratings
    Record meetings / events00 Ratings7.131 Ratings
    Slideshows00 Ratings8.236 Ratings
    Event registration00 Ratings8.755 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of TeamViewer and Whova
    Feature
    TeamViewer
    -
    Ratings
    Whova
    8.2
    65 Ratings
    2% below category average
    Live chat00 Ratings7.639 Ratings
    Audience polling00 Ratings8.754 Ratings
    Q&A00 Ratings8.261 Ratings
    Online Events Security
    Comparison of Online Events Security features of TeamViewer and Whova
    Feature
    TeamViewer
    -
    Ratings
    Whova
    8.8
    42 Ratings
    3% above category average
    User authentication00 Ratings8.939 Ratings
    Participant roles & permissions00 Ratings8.836 Ratings
    Confidential attendee list00 Ratings8.630 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of TeamViewer and Whova
    Feature
    TeamViewer
    -
    Ratings
    Whova
    6.9
    46 Ratings
    20% below category average
    Branding options00 Ratings7.036 Ratings
    Integration to Marketing Automation00 Ratings7.230 Ratings
    Attendee list export00 Ratings6.637 Ratings
    Virtual Event
    Comparison of Virtual Event features of TeamViewer and Whova
    Feature
    TeamViewer
    -
    Ratings
    Whova
    8.2
    82 Ratings
    2% above category average
    Registration, RSVP, and ticketing00 Ratings8.863 Ratings
    Email marketing00 Ratings7.649 Ratings
    Livestreaming00 Ratings7.932 Ratings
    Audience engagement00 Ratings8.871 Ratings
    Event recording00 Ratings8.132 Ratings
    Virtual booths00 Ratings7.023 Ratings
    Networking00 Ratings8.976 Ratings
    Event analytics00 Ratings8.944 Ratings
    Best Alternatives
    TeamViewerWhova
    Small Businesses
    LogMeIn Rescue
    Score8.2 out of 10
    Cvent Event Management
    Score9 out of 10
    Medium-sized Companies
    BeyondTrust Remote Support
    Score8.6 out of 10
    Splash
    Score7.7 out of 10
    Enterprises
    BeyondTrust Remote Support
    Score8.6 out of 10
    Webex Events (formerly Socio)
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TeamViewerWhova
    Likelihood to Recommend
    8.8
    (611 ratings)
    9.6
    (276 ratings)
    Likelihood to Renew
    8.1
    (68 ratings)
    9.1
    (4 ratings)
    Usability
    9.0
    (59 ratings)
    9.6
    (40 ratings)
    Availability
    9.1
    (6 ratings)
    9.1
    (1 ratings)
    Performance
    9.1
    (6 ratings)
    9.1
    (1 ratings)
    Support Rating
    9.2
    (51 ratings)
    7.4
    (95 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.7
    (166 ratings)
    8.1
    (62 ratings)
    Configurability
    8.4
    (5 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    9.1
    (5 ratings)
    9.1
    (1 ratings)
    Product Scalability
    9.1
    (6 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    8.9
    (6 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    9.1
    (6 ratings)
    9.1
    (2 ratings)
    User Testimonials
    TeamViewerWhova
    Likelihood to Recommend
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Whova
    I think it works really well as a way to organize yourself while at a conference. As well, to network with said attendees I found it very valuable to remember names. Having an automatic rolodex with everyone I met and ensure I had their info to connect later
    Read full review
    Pros
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Whova
    • facilitated the sharing of research, perspectives, and resources on topics of interest
    • enabled easier connection to new and existing relationships with conference delegates and speakers
    • allowed me to catch up on content I missed due to time conflicts for concurrent sessions
    Read full review
    Cons
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Whova
    • Literature and pictures uploaded but no easy way to download the collection.
    • No easy way to access information after the period after the conference ended.
    • No easy way to access the list of participants and contact information - could be pdf'd.
    • There was a little connectivity issues but not much.
    • Some of the meetings were scheduled while we slept.
    • The cost of using Whova for small meetings.
    Incentivized
    Read full review
    Likelihood to Renew
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Whova
    We already registered with Whova for our 2024 event and we will continue to use Whova for the foreseeable future as long as the price doesn't rise too high. It was a bit of a shock to see the difference between last year's price and this year's price - nearly 2k increase! We were able to negotiate, thankfully, to lower the price.
    Read full review
    Usability
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Whova
    Most of Whova's functions are intuitive and you can self-teach about 80% of it with ease. I really was impressive with the messaging, follow up meet-up capabilities and sharing of contact information. My only few concerns were about the lack of an archive or back up, [perhaps cloud-based?] of the meeting room and round-table's presentations
    Read full review
    Reliability and Availability
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Whova
    We had no availability issues!
    Read full review
    Performance
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Whova
    We had no performance issues with our event delivery. We did have some meet-ups that had some glitches for some attendees, but I believe they were quickly resolved and were more on the part of user error than anything. Once they got the hang of it, their meet-ups went more smoothly.
    Read full review
    Support Rating
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    Whova
    I only had a single issue regarding a photograph that was handled immediately and a colleague somehow ended up with two profiles which was also handled right away. Those two instances are all I have to go by. Other than that it was smooth but I did have ample information regarding who to contact if I experienced an issue
    Read full review
    In-Person Training
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Whova
    No answers on this topic
    Online Training
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Whova
    No answers on this topic
    Implementation Rating
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Whova
    I found Whova to be similar to many social media apps that I already use. It was easy to navigate. This was my second experience using Whova in my presenter role. I liked the icebreaker section to connect with other participants before the event started. I look forward to next year’s event.
    Read full review
    Alternatives Considered
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Whova
    We selected Whova for price, and ease of use. We would have chosen GoToWebinar but they did not have as many options for sponsor recognition. We will most likely use Event Rebels in the future for our needs. Tracking time and sessions viewed is a must for our industry as attendees rely on us to earn CEs to renew their licensing.
    Read full review
    Contract Terms and Pricing Model
    TeamViewer
    No answers on this topic
    Whova
    I especially liked the ease of communication, the ability to ask hard questions easily, and afterward the ability to survey all participants to see what we (and/or Whova) could do better going forward.
    Read full review
    Scalability
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Whova
    Everyone on our team had their assigned tasks to complete in Whova on a weekly basis and did so with ease and confidence.
    Read full review
    Return on Investment
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    Whova
    • Whova made our virtual and hybrid events possible! Our virtual attendees loved the ability to interact and engage with each other, the exhibitors, the speakers and organizers of the event. It also allowed our in-person attendees to do the same, and navigate the conference on-site.
    • Whova made organizing the conference possible for our small staffed organization! We only have 1.25 FTEs and were able to pull off a hybrid conference in 2022. It wouldn’t have been possible without Whova!
    Incentivized
    Read full review
    ScreenShots

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.

    Whova Screenshots

    Screenshot of the Mobile Event AppScreenshot of Sponsor & Exhibitor Tools