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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    X Premium Business

    Score8 out of 10
    N/AX Premium Business (formerly Verified Organizations) is the enterprise-tier infrastructure for the X platform, designed to centralize brand authority, account security, and high-velocity content distribution for commercial and governmental entities.

    $200

    per month

    Pricing
    TeamViewerX Premium Business
    Editions & Modules
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Basic
    $200
    per month
    Full Access
    $1000
    per month
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    TeamViewerX Premium Business
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    TeamViewerX Premium Business
    Considered Both Products
    TeamViewer
    No answer on this topic
    SpaceX
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    383 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    354 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    417 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    288 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    356 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    TeamViewerX Premium Business
    Security
    Comparison of Security features of TeamViewer and X Premium Business
    Feature
    TeamViewer
    8.7
    71 Ratings
    1% above category average
    X Premium Business
    -
    Ratings
    Role-based user permissions8.772 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of TeamViewer and X Premium Business
    Feature
    TeamViewer
    8.9
    556 Ratings
    5% above category average
    X Premium Business
    -
    Ratings
    File transfer8.8524 Ratings00 Ratings
    Instant message8.8484 Ratings00 Ratings
    Access to sleeping/powered-off computers7.6368 Ratings00 Ratings
    Session record8.3378 Ratings00 Ratings
    Annotations8.1146 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of TeamViewer and X Premium Business
    Feature
    TeamViewer
    7.9
    51 Ratings
    1% below category average
    X Premium Business
    -
    Ratings
    Third-party software integrations7.951 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of TeamViewer and X Premium Business
    Feature
    TeamViewer
    8.5
    84 Ratings
    5% above category average
    X Premium Business
    -
    Ratings
    Attended device access9.083 Ratings00 Ratings
    Unattended device access8.780 Ratings00 Ratings
    Mobile device access8.173 Ratings00 Ratings
    Virtual device access8.570 Ratings00 Ratings
    Multiple-display support8.571 Ratings00 Ratings
    Multiple concurrent sessions8.373 Ratings00 Ratings
    Best Alternatives
    TeamViewerX Premium Business
    Small Businesses
    LogMeIn Rescue
    Score8.2 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    BeyondTrust Remote Support
    Score8.6 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    BeyondTrust Remote Support
    Score8.6 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TeamViewerX Premium Business
    Likelihood to Recommend
    8.7
    (614 ratings)
    8.0
    (33 ratings)
    Likelihood to Renew
    8.1
    (68 ratings)
    7.1
    (16 ratings)
    Usability
    9.0
    (59 ratings)
    8.0
    (4 ratings)
    Availability
    9.1
    (6 ratings)
    8.4
    (2 ratings)
    Performance
    9.1
    (6 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.2
    (51 ratings)
    8.0
    (6 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.6
    (169 ratings)
    10.0
    (1 ratings)
    Configurability
    8.4
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (6 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (6 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    TeamViewerX Premium Business
    Likelihood to Recommend
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    SpaceX
    TweetDeck is ideal for complex media organisations / newsrooms where you want to keep track of several users accounts, or switch between multiple user and/or title accounts. It is perfect for those who want to follow conversations in real-time via many channels, at a glance. It is also useful for those who want to schedule tweets to provide around the clock coverage even when unmanned. Now that it paid-for is less suited to smaller organisations with tight budgets.
    Read full review
    Pros
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    SpaceX
    • TweetDeck is the best platform to schedule tweets - it is far better than the website itself. The process is remarkably easy and scheduling a day's worth of tweets takes no more than 10 minutes.
    • Tracking news is very easy on TweetDeck due to being able to create multiple columns each focusing on a different subject. Columns can be created using handles, searches, hashtags, and trends, and this makes TweetDeck a great platform as a news editor.
    Incentivized
    Read full review
    Cons
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    SpaceX
    • TweetDeck has an editing feature for scheduled posts only if there is no image attached. When a post with an image needs editing, users must instead delete the entire post and reschedule it with the edits needed.
    • TweetDeck has a real-time display, however users often need to refresh the window manually to get scheduled posts to appear in the appropriate column.
    • TweetDeck users can scroll side to side to view all off the types of columns selected. This functionality often leads to traveling back to a previous page unintentionally.
    Incentivized
    Read full review
    Likelihood to Renew
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    SpaceX
    As I previously mentioned, if TweetDeck were to increase some features and integrations, cleaned up its interface, and developed a tool to measure ROI, it would remain competitive with HootSuite and Hubspot. Altogether, it is an effective tool for the job of scheduling and monitoring your impact on Twitter, it falls behind other competitors that offer a more robust solution.
    Read full review
    Usability
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    SpaceX
    It's a pretty easy tool to use I find a few of the columns to be a bit repetitive. If you are managing more than one account you'll start to find yourself having easily 10 plus columns all tracking all different information which creates nice track lanes to keep all that relative information in one column or "view". With the amount of data that is pushed out, if you are following a large number of accounts, it's extremely easy to lose valuable posts in your feeds. As you begin building out your columns they get the point where you only look at one or two and the rest seem to be lost. Overall, this a free tool and there are other social monitoring tools that are out there but are in the multiple thousands of dollar range
    Read full review
    Reliability and Availability
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    SpaceX
    TweetDeck tends to be available for use majority of the time...however, I've had times where it would get stuck in a loop and then post my Tweet multiple times.
    Read full review
    Performance
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    SpaceX
    Besides posting multiple times when stuck in a loop not other real issues.
    Read full review
    Support Rating
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    SpaceX
    I've never had to contact customer support. Tweetdeck has always worked like a charm for me. And, if I have had a problem, I've simply deleted the column, then recreated it and it worked again. While it's not without its glitches every once in a great while, it's worked like a charm.
    Incentivized
    Read full review
    In-Person Training
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    SpaceX
    No answers on this topic
    Online Training
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    SpaceX
    No answers on this topic
    Implementation Rating
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    SpaceX
    Easy download and launch of application.
    Read full review
    Alternatives Considered
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    SpaceX
    Several years ago I used the Hootsuite Free service. I found Tweetdeck to be preferable because of its user interface, and greater functionality. Moreover, I recall Hootsuite bombarding me with emails that were just irrelevant. TweetDeck just does what it does, without hassle. Its UI and functionality for multiple accounts seems to be the best I've tried.
    Incentivized
    Read full review
    Scalability
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    SpaceX
    No answers on this topic
    Return on Investment
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    SpaceX
    • Positive: User-friendly and therefore easy to teach new members.
    • Positive: Easy team management (when there are multiple users/managers for one channel).
    • Positive impact on well being - You can take a break from social media and go on holiday even when you are working as a social media manager.
    Incentivized
    Read full review
    ScreenShots

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.