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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TripIt

    Score8.8 out of 10
    N/ATripIt is a travel management app offered by Concur, which allows users to organize and coordinate travel plans. Editions include a free version, TripIt Pro, and TripIt for Teams.N/A

    WebPT

    Score6.7 out of 10
    N/AEstablished in 2008, WebPT is an outpatient rehab therapy software platform helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run their practices to improve care delivery and optimize business performance. And because WebPT is a cloud-based application, PTs, OTs, and SLPs can access the platform (and its data) from anywhere, at any time, promoting collaboration across patient care teams and with third-party payers. In addition to its…

    $99

    per month per user

    Pricing
    TripItWebPT
    Editions & Modules
    No answers on this topic
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    TripItWebPT
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—WebPT Enterprise packages are custom-made based on clinic needs, and prices vary accordingly.
    More Pricing Information
    Features
    TripItWebPT
    Travel Management
    Comparison of Travel Management features of TripIt and WebPT
    Feature
    TripIt
    7.6
    1 Ratings
    33% above category average
    WebPT
    -
    Ratings
    Customizable Approval Workflows7.01 Ratings00 Ratings
    Extensive Inventory8.01 Ratings00 Ratings
    Readily Available Support7.01 Ratings00 Ratings
    Easy Travel Booking7.01 Ratings00 Ratings
    Mobile Travel Application9.01 Ratings00 Ratings
    Centralized Itinerary Management10.01 Ratings00 Ratings
    Collaborative Booking6.01 Ratings00 Ratings
    Reuses Traveler Information5.01 Ratings00 Ratings
    User-friendly Interface9.01 Ratings00 Ratings
    Travel Alerts8.01 Ratings00 Ratings
    Physical Therapy Software
    Comparison of Physical Therapy Software features of TripIt and WebPT
    Feature
    TripIt
    -
    Ratings
    WebPT
    7.3
    23 Ratings
    13% below category average
    Electronic Medical Records (EMR)00 Ratings6.923 Ratings
    Patient Invoicing00 Ratings7.717 Ratings
    Treatment Plan Management00 Ratings7.222 Ratings
    Patient Notes00 Ratings7.221 Ratings
    Patient Progress and Reports00 Ratings7.021 Ratings
    Insurance Verification and Authorization00 Ratings6.017 Ratings
    Integration with Diagnostic and Imaging Systems00 Ratings7.68 Ratings
    HIPAA Compliance and Data Security00 Ratings8.519 Ratings
    Best Alternatives
    TripItWebPT
    Small Businesses
    Airbnb for Work
    Score8.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Lola.com
    Score8 out of 10
    No answers on this topic
    Enterprises
    Egencia
    Score5.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TripItWebPT
    Likelihood to Recommend
    8.0
    (14 ratings)
    5.8
    (138 ratings)
    Likelihood to Renew
    9.0
    (2 ratings)
    5.6
    (24 ratings)
    Usability
    8.0
    (2 ratings)
    8.1
    (15 ratings)
    Availability
    10.0
    (1 ratings)
    7.5
    (4 ratings)
    Performance
    10.0
    (1 ratings)
    7.5
    (5 ratings)
    Support Rating
    9.0
    (5 ratings)
    6.0
    (18 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    6.0
    (4 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.0
    (6 ratings)
    Configurability
    10.0
    (1 ratings)
    6.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    4.5
    (2 ratings)
    Ease of integration
    10.0
    (1 ratings)
    5.5
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    6.8
    (4 ratings)
    Professional Services
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    9.1
    (2 ratings)
    User Testimonials
    TripItWebPT
    Likelihood to Recommend
    SAP Concur
    TripIt is great for anyone who has multiple trips at any given time. It is also very good at tracking multiple reservations automatically on individual trips. It's not appropriate for low volume trips or only short trips. It is also good for sharing itineraries with others. It's not good for calendar views.
    Incentivized
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    WebPT
    WebPT is well designed for some areas of rehab but not well suited for others. Speech seems to be a challenge for this type of EMR. Perhaps not the best type for this discipline due to limitations. For the other disciplines, it would be nice if the system suggested only specific tests per diagnosis code rather than all available tests in the EMR
    Incentivized
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    Pros
    SAP Concur
    • Itinerary Management - TripIt does a great job collecting all of your travel information, including your flight and hotel information all in one location, so that you don't have to deal with multiple vendor apps, emails, or even printouts of that info. It also handles multiple upcoming trips for even easier management and organization
    • Notifications - TripIt notifies you of changes to your itinerary, such as delays or gate changes, which is great to have that information pushed to you rather than having to constantly look at flight boards for updates.
    • Apple Watch integration - As an Apple Watch user, TripIt has gone the extra mile to provide a useful watch app for travelers, making your travel information available on your wrist. This makes it even easier to catch changes to your itinerary, and not have to juggle a phone while you already have a passport and luggage to worry about!
    Incentivized
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    WebPT
    • The scheduler is very adaptive. There are options to change colors and textures for different insurances and appointment types with make it easier to differentiate patient types and issues at a glance.
    • Digital Paperwork Intake saves time for both the patient and staff.
    • Electronic Benefits Verification consolidates verifications so that we do not have to use multiple websites.
    Incentivized
    Read full review
    Cons
    SAP Concur
    • Some addresses sometimes do not load (But this is becoming rare these days)
    • Add some color to the icons (again minor improvement)
    • Ability to create cross destination group trips with different cities to have a full overview of the trip and crossover points
    Incentivized
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    WebPT
    • I like that it carries forward information from previous notes. I also wonder, though, if there could be a more comprehensive "archive" of activities we had done in the past rather than only copying and paste from the previous note.
    • I like seeing a few comparisons of my outcome measures--when writing a progress note, I don't just want to see the last measure. Seeing the last 3-4 values from the test would have been helpful to really see different trends.
    • Fewer click boxes in the evals would be helpful to keep things moving along at some points. I appreciate the variety offered, but also struggle with how much clicking there is to get through.
    Incentivized
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    Likelihood to Renew
    SAP Concur
    I have been using it for a while now and I did renew it every year because it is the best way for me to keep my travel plans in one place with easy visualization
    Incentivized
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    WebPT
    I gave it 9/10 for renewal because I have been using it for so long. It takes a long time to learn new documentation systems. I do not want to use valuable time on that. I also like that it flows directly into billing.
    Incentivized
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    Usability
    SAP Concur
    For me- Tripit was super easy right out of the gate. Initially, using Concur required a little bit of training.
    Incentivized
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    WebPT
    The EMR has a learning curve, but once you get used to it, it's fairly user-friendly: notes are easy to duplicate, information is thorough and useful. In my opinion, WebPT Billing is arcane and difficult to use, and offers no opportunity for the business to correct or edit any payments entered incorrectly by WebPT.
    Incentivized
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    Reliability and Availability
    SAP Concur
    Ive only had the receipt scan feature crash 1 time; no other issues- in fact the app is more on top of details than I am!!
    Incentivized
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    WebPT
    It is always available to me when needed thankfully, I hadn’t had a moment or a time when I was unable to access it when needed. My practice's power went out once which was the only incident when it was unavailable to everyone on the team but again, it had nothing to do with the availability offered by this product.
    Incentivized
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    Performance
    SAP Concur
    pages load fast, notifications are great. up to minute. after deboarding- my next steps are displayed. Syncs with the hotel & frequent flyer rewards programs too.
    Incentivized
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    WebPT
    Pages often load slowly. Our iMacs are highly reliable and we are connected to the highest speed Comcast business internet. We also connected each iMac via Cat 9 cable during COVID-19 pandemic to speed telelhealth appointments. Zoom does integrate very well with WebPT for telehealth. Their own modules do not integrate well with each other. For example, patients receive separate emails for patient intake and clinical outcomes. If confuses and frustrates many patients. Similarly, EMR flow sheet does not integrate with HEP creating redundancy.
    Incentivized
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    Support Rating
    SAP Concur
    I have never called their support. That is a great question especially when rolling out into a medium to large organization. Concur is a well-respected company, so I can only suppose their Support is reasonable. I have not experienced their support.
    Incentivized
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    WebPT
    Support was pretty much always helpful. My only complaint was not being able to always get someone on the phone immediately during working hours and having to wait to hear back. But once we heard back, problems were solved quickly and sufficiently. Staff was always friendly and knowledgeable
    Incentivized
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    In-Person Training
    SAP Concur
    No answers on this topic
    WebPT
    I was trained by an in house employee. It was very easy to learn. The EMR is pretty self explanatory. When you click on something to complete a task, it doesn't take an extra 10 steps, what the action says, is what it does
    Incentivized
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    Online Training
    SAP Concur
    No answers on this topic
    WebPT
    WebPT has its entire separate platform for training, containing many different guides, tutorials, and video references to help you become familiar and competent with the software suites. This includes having various demonstrations that allow you to click and navigate pages in the ways you would actually do it in WebPT. WebPT also gives you a sandbox company in the actual website to tinker with and trial things out. This makes it easy to catch and avoid errors you would have otherwise made with active patient data/schedules.
    Incentivized
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    Implementation Rating
    SAP Concur
    Set up clear workflows & processes for the masses! No problems with software, only end users...haha
    Incentivized
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    WebPT
    I think it would help to have another education session maybe 6 months after the initial sessions. This would help the user come up with an enhanced experience after they have used the program for a period of time. It is hard to comprehend everything at first, especially for people that need hands on learning
    Incentivized
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    Alternatives Considered
    SAP Concur
    TripIt is designed specifically to help individuals manage their travel info in one place. Before I used TripIt, I had to manually save my travel info in a Google Drive folder, add flights to my personal calendar, then manage multiple airline apps to get flight alerts. TripIt has made my travel much easier.
    Incentivized
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    WebPT
    Also, I have used PTWired and HEP2GO, but they were not in the database. WebPT automatically generates a patient profile, which is very helpful. WebPT also doesn't require the patient to download an app from the App Store, which is an added step for patients to perform, which will decrease compliance.
    Incentivized
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    Contract Terms and Pricing Model
    SAP Concur
    No answers on this topic
    WebPT
    The current terms and pricing would be fair if they provided adequate performance, reliability, support, and customer service. As they have lapsed in these areas WebPT is overpriced. I would not recommend any PT practice of any size agree to a long term contract with WebPT until they prove they will deliver on their promises.
    Incentivized
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    Scalability
    SAP Concur
    Tripit is working great for everyone, each department meeting both company and individual needs.
    Incentivized
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    WebPT
    I couldn’t access WebPT on multiple screens to complete tasks at an efficient and effective time. It works to adjust to the same things presented on one screen when trying to work on a separate project utilizing one therapists schedule. This complicated the goal and tasks needed to complete at the time
    Incentivized
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    Professional Services
    SAP Concur
    No answers on this topic
    WebPT
    Extremely poor technical support and customer service.
    Incentivized
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    Return on Investment
    SAP Concur
    • It makes it easy to see if your are missing a hotel stay.
    • It makes it easy to see if you are missing a flight.
    • It makes it easy to send reservations to someone's email and have it added to their TripIt.
    Incentivized
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    WebPT
    • The payment on claims when they go through correct is phenomenal and very timely.
    • Our productivity is better as notes get done quicker and able to focus more on patient care.
    • Sometimes the long flowsheet gets hard to see when treating a chronic patient.
    Read full review
    ScreenShots

    WebPT Screenshots

    Screenshot of WebPT Outcomes Tracking & MIPSScreenshot of WebPT AnalyticsScreenshot of WebPT ReachScreenshot of WebPT EMRScreenshot of WebPT EMR2Screenshot of WebPT EMR