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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    UKG Pro

    Score8.1 out of 10
    N/AUKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A

    Zoho Invoice

    Score9.5 out of 10
    N/AZoho Invoice is a cloud-based invoicing solution designed to help small businesses with invoicing, tracking expenses, and accepting online payments. Key features include project billing, time tracking, reporting, customizable templates, and a client portaI. Teams using Zoho Invoice can track estimates, convert them to invoices, and send reminders to clients to complete their outstanding payments. Additionally, users can create tasks, collect advance payments for projects, and keep…

    $0

    Per Organisation, Per Month

    Pricing
    UKG ProZoho Invoice
    Editions & Modules
    No answers on this topic
    Free
    $0
    Per Organisation, Per Month
    Offerings
    Pricing Offerings
    UKG ProZoho Invoice
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—Zoho Invoice is a completely free product. It has no contracts, no ads, and no hidden fees
    More Pricing Information
    Features
    UKG ProZoho Invoice
    Human Resource Management
    Comparison of Human Resource Management features of UKG Pro and Zoho Invoice
    Feature
    UKG Pro
    7.8
    955 Ratings
    5% below category average
    Zoho Invoice
    -
    Ratings
    Employee demographic data8.5865 Ratings00 Ratings
    Employment history8.2890 Ratings00 Ratings
    Job profiles and administration8.0861 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.5842 Ratings00 Ratings
    Organizational charting7.2755 Ratings00 Ratings
    Organization and location management8.0768 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)7.3606 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of UKG Pro and Zoho Invoice
    Feature
    UKG Pro
    7.9
    869 Ratings
    4% below category average
    Zoho Invoice
    -
    Ratings
    Pay calculation8.0823 Ratings00 Ratings
    Support for external payroll vendors7.6414 Ratings00 Ratings
    Off-cycle/On-Demand payment8.0328 Ratings00 Ratings
    Benefit plan administration7.5739 Ratings00 Ratings
    Direct deposit files8.3809 Ratings00 Ratings
    Salary revision and increment management8.1667 Ratings00 Ratings
    Reimbursement management8.057 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of UKG Pro and Zoho Invoice
    Feature
    UKG Pro
    7.6
    677 Ratings
    8% below category average
    Zoho Invoice
    -
    Ratings
    Approval workflow7.5603 Ratings00 Ratings
    Balance details7.6633 Ratings00 Ratings
    Annual carry-forward and encashment7.6524 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of UKG Pro and Zoho Invoice
    Feature
    UKG Pro
    7.8
    922 Ratings
    6% below category average
    Zoho Invoice
    -
    Ratings
    View and generate pay and benefit information8.0889 Ratings00 Ratings
    Update personal information8.2894 Ratings00 Ratings
    View company policy documentation7.7659 Ratings00 Ratings
    Employee recognition7.1346 Ratings00 Ratings
    View job history8.0873 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of UKG Pro and Zoho Invoice
    Feature
    UKG Pro
    7.6
    233 Ratings
    6% below category average
    Zoho Invoice
    -
    Ratings
    Tracking of all physical assets7.6233 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of UKG Pro and Zoho Invoice
    Feature
    UKG Pro
    7.0
    857 Ratings
    8% below category average
    Zoho Invoice
    -
    Ratings
    Report builder7.2831 Ratings00 Ratings
    Pre-built reports7.2846 Ratings00 Ratings
    Ability to combine HR data with external data6.6590 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of UKG Pro and Zoho Invoice
    Feature
    UKG Pro
    7.8
    651 Ratings
    3% below category average
    Zoho Invoice
    -
    Ratings
    New hire portal8.1644 Ratings00 Ratings
    Manager tracking tools7.5523 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of UKG Pro and Zoho Invoice
    Feature
    UKG Pro
    7.4
    443 Ratings
    9% below category average
    Zoho Invoice
    -
    Ratings
    Corporate goal setting7.3349 Ratings00 Ratings
    Individual goal setting7.4422 Ratings00 Ratings
    Line-of sight-visibility7.5303 Ratings00 Ratings
    Performance tracking7.5391 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of UKG Pro and Zoho Invoice
    Feature
    UKG Pro
    7.4
    548 Ratings
    8% below category average
    Zoho Invoice
    -
    Ratings
    Performance plans7.5490 Ratings00 Ratings
    Performance improvement plans6.9387 Ratings00 Ratings
    Review status tracking7.6504 Ratings00 Ratings
    Review reminders7.5474 Ratings00 Ratings
    Multiple review frequency7.5398 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of UKG Pro and Zoho Invoice
    Feature
    UKG Pro
    7.1
    239 Ratings
    11% below category average
    Zoho Invoice
    -
    Ratings
    Create succession plans/pools6.8192 Ratings00 Ratings
    Candidate ranking7.3206 Ratings00 Ratings
    Candidate search7.5210 Ratings00 Ratings
    Candidate development7.0190 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of UKG Pro and Zoho Invoice
    Feature
    UKG Pro
    7.4
    537 Ratings
    7% below category average
    Zoho Invoice
    -
    Ratings
    Job Requisition Management7.5505 Ratings00 Ratings
    Company Website Posting7.4496 Ratings00 Ratings
    Publish to Social Media7.1393 Ratings00 Ratings
    Job Search Site Posting7.3458 Ratings00 Ratings
    Duplicate Candidate Prevention7.1388 Ratings00 Ratings
    Applicant Tracking7.6493 Ratings00 Ratings
    Notifications and Alerts7.5458 Ratings00 Ratings
    Best Alternatives
    UKG ProZoho Invoice
    Small Businesses
    UZIO
    Score9.4 out of 10
    Square Invoices
    Score9.2 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    No answers on this topic
    Enterprises
    PeopleStrong
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    UKG ProZoho Invoice
    Likelihood to Recommend
    8.0
    (1097 ratings)
    9.8
    (13 ratings)
    Likelihood to Renew
    10.0
    (197 ratings)
    -
    (0 ratings)
    Usability
    7.9
    (334 ratings)
    9.9
    (3 ratings)
    Availability
    10.0
    (76 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (333 ratings)
    -
    (0 ratings)
    Support Rating
    7.6
    (496 ratings)
    -
    (0 ratings)
    In-Person Training
    10.0
    (88 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (206 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (87 ratings)
    -
    (0 ratings)
    Configurability
    8.7
    (78 ratings)
    -
    (0 ratings)
    Ease of integration
    5.9
    (68 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (95 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.4
    (57 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (50 ratings)
    -
    (0 ratings)
    User Testimonials
    UKG ProZoho Invoice
    Likelihood to Recommend
    UKG
    I feel UKG Pro has been so horribly rolled out at the City of Houston. I'm amazed that, as a system administrator, it even works at all. In my opinion, the greatest expense the city has budgeted is managed by a shoe-string, janky, bug-ridden mess. I truly hope UKG is bought out for 2 cents and scattered to dust. In my opinion, terrible maintenance and support, the worst consultants money can buy, the sleaziest sales accountants. This system tries my patience as a lead system administrator and I would caution anyone considering bringing in this mess to their business. It's been a year now, and we still have workarounds and bugs daily.
    Read full review
    Zoho
    Zoho Invoice streamlines invoicing, payments, and customer interactions, improving financial health and saving time, money, and energy. It ensures billing accuracy, reduces errors, and streamlines client billing by tracking goals and streamlining invoice generation. Zoho Invoice focuses on automation and invocation management to efficiently complete multiple tasks. Zoho Invoice has all the features needed for an invoicing system, but it could be better at integrating with other CRM platforms and simplifying taxation.
    Read full review
    Pros
    UKG
    • UKG has an amazing support team to reach out to if assistance is needed
    • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
    • UKG Pro is very configurable to meet the specific needs of companies
    • It is easy to use and navigate
    • The mobile app is loved by all employees and provides on-demand access
    • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
    • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
    Incentivized
    Read full review
    Zoho
    • Multiple payment platforms integrated for ease of client payment.
    • You can create different hourly rates for various tasks or individuals within an organization.
    • You can attach files to your invoices.
    • Clients get their very own log-in.
    • Ability to create credit notes.
    Incentivized
    Read full review
    Cons
    UKG
    • Teachers that are hard functionality. Okay. I would say the most issues that we've had is the admins or the HR department losing their access and it throws us for a loop. It's like, what happened? What's going on? So that's the main thing. And then some of our employees struggle with the hourly employees try to struggle with timekeeping as in clocking in and clocking out. But we got that resolved. Thank you UKG Pro. And our employees are happy again. I would recommend UKG Pro.
    Incentivized
    Read full review
    Zoho
    • Time tracking, though easy enough, could be simplified. Having the ability to change default settings when entering time could save a few keystrokes.
    • The ability to automatically take unbilled hours and pull into a new invoice seems to be there, but it is a bit cumbersome. It also defaults to too much detail. Having the ability to customize would be great.
    • The ability to auto-BCC yourself on all invoices sent out would be a nice feature.
    Incentivized
    Read full review
    Likelihood to Renew
    UKG
    We have been a customer since 2015, we have gone to market and find that UKG Pro product is both user friendly for administrators as well as the employee. The qualify of support and service of UKG team is valued and we trust the product.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    UKG
    It gets the job done, but not with a few deep sighs. Once you know where stuff lives, it's manageable, but the first learning curve is steep, some menus feel buried. However, it's consistent, reliable and doesn't crash on me, which counts for a lot. With a little UI glow up it could push into a 9 zone.
    Incentivized
    Read full review
    Zoho
    Zoho invoice has changed my expectations of what services like this can be. Providing something as simple as invoicing for small businesses who are struggling to find places to cut costs at such a reasonable rate is life-changing for some businesses. I know it was for mine. We saved so much that we did not have to cut in other areas. That has helped to keep us in business and grow it as well.
    Incentivized
    Read full review
    Reliability and Availability
    UKG
    For the most part UltiPro has been reliable, but it could definitely be better. There have been several notable server issues where we were unable to access the product or unable to utilize some of the features. Customer support is usually quick to respond to questions about these issues, but they do not proactively reach out to customers whose environments have been effected by outages
    Read full review
    Zoho
    No answers on this topic
    Performance
    UKG
    Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    UKG
    The quality of UKG Support is related directly to the UKG rep. who handles the issue. In some cases you get someone who really is good at supporting the product and others may not have as much experience and it shows
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    In-Person Training
    UKG
    I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Online Training
    UKG
    Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    UKG
    Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    UKG
    We used ADP WFN prior to switching to UKG. We interviewed three different payroll companies to see what our options were. UKG stood out and aligned with our company values. The sales team was very helpful and asked questions about what we were currently doing and how they could assist with simplifying things. I personally had a side meeting with them to see if there were options for a process that we manually process and if UKG could actually eliminate the process. We came to the conclusion that we weren't able to get it 100%, but we could pull 80% of what we needed from UKG, and then we would only need to manipulate 20% of the information. It was also determined from that meeting that we wouldn't need to pay extra to have a special report built. The customer service is what we were sold on. The other companies that we looked at didn't give us the confidence that their customer service would be any better than what we previously had.
    Incentivized
    Read full review
    Zoho
    Google Drive stored my invoices in one accessible location but required more time and maintenance. I didn't want to invest the time into building out sheet functions to carry over figures across sheets, so I researched invoicing options. I am already a fan of Zoho services, so it was an easy decision to try out their Invoicing site. Same login, the same level of support, free trial. No risk! I was pleased to find the solution on my first try.
    Incentivized
    Read full review
    Scalability
    UKG
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    UKG
    • My company acquired another company, and with a UKG partner, we were able to bring them online in UKG within two months of the acquisition date.
    • When COVID sent us remote, we could configure custom fields to track vaccination status.
    • The C-suite can get custom reports done in minutes, or ours, where our previous HRIS would have taken days to accomplish, as data would have had to have been exported to Excel and then manipulated inside Excel.
    • UKG has allowed to go virtual paper free as both a candidate and employee.
    Incentivized
    Read full review
    Zoho
    • Zoho Invoice has created a positive impact by allowing us to successfully organize and track online payments and invoices.
    • Zoho Invoice has saved us both time and money by making our invoicing business processes automatic and effortless.
    • Zoho Invoice has created a positive return on our investment many times over. It's increased business functions to help generate more profits in shorter periods of time.
    Incentivized
    Read full review
    ScreenShots

    UKG Pro Screenshots

    Screenshot of included workforce analytics.Screenshot of the payroll gateway.

    Zoho Invoice Screenshots

    Screenshot of 100% free invoicing software designed for small business owners & freelancers.Screenshot of Customize the look and feel of your invoices to provide a consistent and professional outlook.Screenshot of Add tasks, invite users, track the time worked for each project, and bill your clients just the way you want.Screenshot of Get real-time insights into sales, receivables, expenses, and projects with a host of built-in reports.Screenshot of Get a quick snapshot of your business health and know your monthly sales, current and overdue invoices, payments collected, your top expenses, and more.Screenshot of Create and share invoices, record payments, look up customers' details or past invoice history even if you're away from your desk.