Higher Logic Vanilla is a customizable and themable forum software. It can be used for support communities, Q&A Communities and more. There are numerous integrations, including SSO, and connectors to popular software such as Mailchimp, WordPress, Zendesk and Salesforce.
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Verint Community
Score 8.3 out of 10
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Verint Community (Telligent) is a community and collaboration software platform developed by Telligent Systems and was first released in 2004. Telligent's focus was on offering a platform that can be integrated and extended, but this requires technical expertise. Verint acquired Telligent in 2015.
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Pricing
Higher Logic Vanilla
Verint Community
Editions & Modules
Essential
Contact sales team
Corporate
Contact sales team
Enterprise
Contact sales team
Enterprise Plus
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
Higher Logic Vanilla
Verint Community
Free Trial
Yes
Yes
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
No setup fee
Optional
Additional Details
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More Pricing Information
Community Pulse
Higher Logic Vanilla
Verint Community
Considered Both Products
Higher Logic Vanilla
No answer on this topic
Verint Community
Verified User
Manager
Chose Verint Community
Both Higher Logic and Khoros came in with very few benefits compared to Verint with a much higher price point, and potential for additional expenses. With Verint, we added some initial implementation services but were able to plainly see and understand any future financial …
Verint Community has an open marketplace that has some really nice widgets and customizations that can come in handy for just about anything that we need. I feel that this platform needs a little bit more polish, especially for the reporting metrics. Also, lot of those widgets …
We selected Verint due to the flexibile UI, the applications included in the licensing fee, ease of launch, price point and access to their support team.
Forum support was the best that we have found for a support community. It was also an easy transition from Jive and provided a level of comfort and ease of use that our community managers were familiar with coming from Jive. Verint Community offerings had everything all the …
I believe Verint Community stacks up very against previous solutions I have worked with. For an externally facing community, I think Jive-X was the best in class for many years, and Verint matches up very well from a features and configuration perspective.
Verint is easier to use, but we are able to grow our community without limitations. Pricing model is more competitive than the larger platform providers and the professional services and Support services are excellent.
There are many different enterprise ready community platforms on the market, and each one has its own superpowers. The greatest strength Verint has to offer is the complete control a community leader has over the design of the community to build their vision with few …