TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Veradigm EHR

    Score8.2 out of 10
    N/AVeradigm EHR (formerly Allscripts Professional EHR) is a solution for small to mid-size physician practices that want to provide safer patient care, streamline operations and improve revenue. Professional works in ACOs, Patient-Centered Medical Homes and Federally Qualified Health Centers. According to the vendor, Professional is the industry’s first fully-certified 2015 edition technology enabling clinicians to meet the requirements of government initiatives such as Meaningful Use and…N/A

    WebPT

    Score6.7 out of 10
    N/AEstablished in 2008, WebPT is an outpatient rehab therapy software platform helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run their practices to improve care delivery and optimize business performance. And because WebPT is a cloud-based application, PTs, OTs, and SLPs can access the platform (and its data) from anywhere, at any time, promoting collaboration across patient care teams and with third-party payers. In addition to its…

    $99

    per month per user

    Pricing
    Veradigm EHRWebPT
    Editions & Modules
    No answers on this topic
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Veradigm EHRWebPT
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—WebPT Enterprise packages are custom-made based on clinic needs, and prices vary accordingly.
    More Pricing Information
    Community Pulse
    Veradigm EHRWebPT
    Considered Both Products
    Veradigm (formerly Allscripts)
    No answer on this topic
    WebPT
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    116 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    102 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    118 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    83 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    101 Answers
    Features
    Veradigm EHRWebPT
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Veradigm EHR and WebPT
    Feature
    Veradigm EHR
    5.8
    4 Ratings
    25% below category average
    WebPT
    -
    Ratings
    Real-time eligibility verification4.02 Ratings00 Ratings
    Claims management8.02 Ratings00 Ratings
    Coding7.24 Ratings00 Ratings
    Patient billing5.02 Ratings00 Ratings
    Financial Reporting5.02 Ratings00 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Veradigm EHR and WebPT
    Feature
    Veradigm EHR
    7.5
    4 Ratings
    2% below category average
    WebPT
    -
    Ratings
    Rule-based scheduling7.02 Ratings00 Ratings
    Automated appointment reminders8.02 Ratings00 Ratings
    Automated patient check-in8.02 Ratings00 Ratings
    Multi-location support8.33 Ratings00 Ratings
    Calendar interface6.02 Ratings00 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Veradigm EHR and WebPT
    Feature
    Veradigm EHR
    7.7
    5 Ratings
    7% above category average
    WebPT
    -
    Ratings
    Charting / document management8.15 Ratings00 Ratings
    Templates8.05 Ratings00 Ratings
    Patient portal6.23 Ratings00 Ratings
    Mobile/tablet support7.74 Ratings00 Ratings
    Fax integration7.84 Ratings00 Ratings
    Integration with other EMR and PM systems8.03 Ratings00 Ratings
    Workflow automation8.05 Ratings00 Ratings
    Speech recognition7.01 Ratings00 Ratings
    Customization7.25 Ratings00 Ratings
    E-prescribing8.85 Ratings00 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Veradigm EHR and WebPT
    Feature
    Veradigm EHR
    8.9
    5 Ratings
    6% above category average
    WebPT
    -
    Ratings
    HIPAA compliance9.65 Ratings00 Ratings
    Role-based permission levels9.65 Ratings00 Ratings
    Data backups and redundancy8.25 Ratings00 Ratings
    Local mode / networking failsafe8.24 Ratings00 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Veradigm EHR and WebPT
    Feature
    Veradigm EHR
    8.7
    5 Ratings
    14% above category average
    WebPT
    -
    Ratings
    Task tracking7.55 Ratings00 Ratings
    Specialty-specific workflows9.04 Ratings00 Ratings
    Multi-office / multi-physician capabilities9.53 Ratings00 Ratings
    Physical Therapy Software
    Comparison of Physical Therapy Software features of Veradigm EHR and WebPT
    Feature
    Veradigm EHR
    -
    Ratings
    WebPT
    7.3
    23 Ratings
    13% below category average
    Electronic Medical Records (EMR)00 Ratings7.023 Ratings
    Patient Invoicing00 Ratings7.717 Ratings
    Treatment Plan Management00 Ratings7.322 Ratings
    Patient Notes00 Ratings7.321 Ratings
    Patient Progress and Reports00 Ratings7.121 Ratings
    Insurance Verification and Authorization00 Ratings6.117 Ratings
    Integration with Diagnostic and Imaging Systems00 Ratings7.68 Ratings
    HIPAA Compliance and Data Security00 Ratings8.519 Ratings
    Best Alternatives
    Veradigm EHRWebPT
    Small Businesses
    athenaClinicals
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    No answers on this topic
    Enterprises
    Epic
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Veradigm EHRWebPT
    Likelihood to Recommend
    7.0
    (6 ratings)
    5.9
    (138 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.7
    (24 ratings)
    Usability
    -
    (0 ratings)
    8.1
    (15 ratings)
    Availability
    -
    (0 ratings)
    7.6
    (4 ratings)
    Performance
    -
    (0 ratings)
    7.6
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    6.0
    (18 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    6.0
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (6 ratings)
    Configurability
    -
    (0 ratings)
    6.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    4.5
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    5.5
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    6.8
    (4 ratings)
    Professional Services
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Veradigm EHRWebPT
    Likelihood to Recommend
    Veradigm (formerly Allscripts)
    Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.
    Read full review
    WebPT
    WebPT is well designed for some areas of rehab but not well suited for others. Speech seems to be a challenge for this type of EMR. Perhaps not the best type for this discipline due to limitations. For the other disciplines, it would be nice if the system suggested only specific tests per diagnosis code rather than all available tests in the EMR
    Incentivized
    Read full review
    Pros
    Veradigm (formerly Allscripts)
    • Intuitive with documenting office visits
    • Easy to navigate around the screens when researching patient information
    • Able to customize lots of things throughout the program to work with requested workflows
    Incentivized
    Read full review
    WebPT
    • The scheduler is very adaptive. There are options to change colors and textures for different insurances and appointment types with make it easier to differentiate patient types and issues at a glance.
    • Digital Paperwork Intake saves time for both the patient and staff.
    • Electronic Benefits Verification consolidates verifications so that we do not have to use multiple websites.
    Incentivized
    Read full review
    Cons
    Veradigm (formerly Allscripts)
    • Allscripts could use improvement with stability. Once in awhile, the software would freeze upon loading images saved from radiology or lab reports. It frequently had trouble with login credentials.
    • Improve the clarity of scanned images in patient's EHR.
    • Conversability with other platforms, like Cerner, Epic, and McKesson.
    • Improve the way InterQual loads review platform as well as emailing hospital case manager feature.
    Incentivized
    Read full review
    WebPT
    • I like that it carries forward information from previous notes. I also wonder, though, if there could be a more comprehensive "archive" of activities we had done in the past rather than only copying and paste from the previous note.
    • I like seeing a few comparisons of my outcome measures--when writing a progress note, I don't just want to see the last measure. Seeing the last 3-4 values from the test would have been helpful to really see different trends.
    • Fewer click boxes in the evals would be helpful to keep things moving along at some points. I appreciate the variety offered, but also struggle with how much clicking there is to get through.
    Incentivized
    Read full review
    Likelihood to Renew
    Veradigm (formerly Allscripts)
    No answers on this topic
    WebPT
    I gave it 9/10 for renewal because I have been using it for so long. It takes a long time to learn new documentation systems. I do not want to use valuable time on that. I also like that it flows directly into billing.
    Incentivized
    Read full review
    Usability
    Veradigm (formerly Allscripts)
    No answers on this topic
    WebPT
    The EMR has a learning curve, but once you get used to it, it's fairly user-friendly: notes are easy to duplicate, information is thorough and useful. In my opinion, WebPT Billing is arcane and difficult to use, and offers no opportunity for the business to correct or edit any payments entered incorrectly by WebPT.
    Incentivized
    Read full review
    Reliability and Availability
    Veradigm (formerly Allscripts)
    No answers on this topic
    WebPT
    It is always available to me when needed thankfully, I hadn’t had a moment or a time when I was unable to access it when needed. My practice's power went out once which was the only incident when it was unavailable to everyone on the team but again, it had nothing to do with the availability offered by this product.
    Incentivized
    Read full review
    Performance
    Veradigm (formerly Allscripts)
    No answers on this topic
    WebPT
    Pages often load slowly. Our iMacs are highly reliable and we are connected to the highest speed Comcast business internet. We also connected each iMac via Cat 9 cable during COVID-19 pandemic to speed telelhealth appointments. Zoom does integrate very well with WebPT for telehealth. Their own modules do not integrate well with each other. For example, patients receive separate emails for patient intake and clinical outcomes. If confuses and frustrates many patients. Similarly, EMR flow sheet does not integrate with HEP creating redundancy.
    Incentivized
    Read full review
    Support Rating
    Veradigm (formerly Allscripts)
    No answers on this topic
    WebPT
    Support was pretty much always helpful. My only complaint was not being able to always get someone on the phone immediately during working hours and having to wait to hear back. But once we heard back, problems were solved quickly and sufficiently. Staff was always friendly and knowledgeable
    Incentivized
    Read full review
    In-Person Training
    Veradigm (formerly Allscripts)
    No answers on this topic
    WebPT
    I was trained by an in house employee. It was very easy to learn. The EMR is pretty self explanatory. When you click on something to complete a task, it doesn't take an extra 10 steps, what the action says, is what it does
    Incentivized
    Read full review
    Online Training
    Veradigm (formerly Allscripts)
    No answers on this topic
    WebPT
    WebPT has its entire separate platform for training, containing many different guides, tutorials, and video references to help you become familiar and competent with the software suites. This includes having various demonstrations that allow you to click and navigate pages in the ways you would actually do it in WebPT. WebPT also gives you a sandbox company in the actual website to tinker with and trial things out. This makes it easy to catch and avoid errors you would have otherwise made with active patient data/schedules.
    Incentivized
    Read full review
    Implementation Rating
    Veradigm (formerly Allscripts)
    No answers on this topic
    WebPT
    I think it would help to have another education session maybe 6 months after the initial sessions. This would help the user come up with an enhanced experience after they have used the program for a period of time. It is hard to comprehend everything at first, especially for people that need hands on learning
    Incentivized
    Read full review
    Alternatives Considered
    Veradigm (formerly Allscripts)
    It was already in use when I was hired. I have mostly figured it out just messing around with it in my earlier spare time.
    Incentivized
    Read full review
    WebPT
    Also, I have used PTWired and HEP2GO, but they were not in the database. WebPT automatically generates a patient profile, which is very helpful. WebPT also doesn't require the patient to download an app from the App Store, which is an added step for patients to perform, which will decrease compliance.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Veradigm (formerly Allscripts)
    No answers on this topic
    WebPT
    The current terms and pricing would be fair if they provided adequate performance, reliability, support, and customer service. As they have lapsed in these areas WebPT is overpriced. I would not recommend any PT practice of any size agree to a long term contract with WebPT until they prove they will deliver on their promises.
    Incentivized
    Read full review
    Scalability
    Veradigm (formerly Allscripts)
    No answers on this topic
    WebPT
    I couldn’t access WebPT on multiple screens to complete tasks at an efficient and effective time. It works to adjust to the same things presented on one screen when trying to work on a separate project utilizing one therapists schedule. This complicated the goal and tasks needed to complete at the time
    Incentivized
    Read full review
    Professional Services
    Veradigm (formerly Allscripts)
    No answers on this topic
    WebPT
    Extremely poor technical support and customer service.
    Incentivized
    Read full review
    Return on Investment
    Veradigm (formerly Allscripts)
    • I was not a part of decision making, so I have no idea about this.
    Incentivized
    Read full review
    WebPT
    • The payment on claims when they go through correct is phenomenal and very timely.
    • Our productivity is better as notes get done quicker and able to focus more on patient care.
    • Sometimes the long flowsheet gets hard to see when treating a chronic patient.
    Read full review
    ScreenShots

    Veradigm EHR Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot

    WebPT Screenshots

    Screenshot of WebPT Outcomes Tracking & MIPSScreenshot of WebPT AnalyticsScreenshot of WebPT ReachScreenshot of WebPT EMRScreenshot of WebPT EMR2Screenshot of WebPT EMR