TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    WatchGuard AuthPoint

    Score9 out of 10
    N/AWatchGuard AuthPoint protects workforce logins to desktops, VPNs, and cloud applications, from Windows and macOS sign-in to Microsoft 365 and third-party SaaS. It runs on WatchGuard Cloud, the same console that manages WatchGuard network and endpoint security. An MSP or an IT team can cover identity without adding another vendor to the stack. When MFA alone is not enough Day-to-day authentication runs through the AuthPoint mobile app, with push, QR code,…N/A

    YouCanBookMe

    Score9.6 out of 10
    N/AYouCanBook.me is appointment scheduling software from the UK company of the same name.

    $0

    (free with one calendar connection and one booking page)

    Pricing
    WatchGuard AuthPointYouCanBookMe
    Editions & Modules
    WatchGuard AuthPoint MFA
    Contact Sales
    WatchGuard AuthPoint Total Identity Security
    Contact Sales
    Individual
    $9
    per month
    Professional
    $13
    per month
    Teams
    $18
    per month per member
    Offerings
    Pricing Offerings
    WatchGuard AuthPointYouCanBookMe
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—10% discount available for annual pricing, and 20% discount for 2-year pricing. Special discounts available for educators.
    More Pricing Information
    Community Pulse
    WatchGuard AuthPointYouCanBookMe
    Considered Both Products
    WatchGuard Technologies
    No answer on this topic
    YouCanBookMe
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    238 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    226 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    240 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    202 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    218 Answers
    No answers on this topic
    Best Alternatives
    WatchGuard AuthPointYouCanBookMe
    Small Businesses
    Google Authenticator
    Score8.9 out of 10
    Square Appointments
    Score10 out of 10
    Medium-sized Companies
    Cisco Duo
    Score9.4 out of 10
    Chili Piper
    Score8.8 out of 10
    Enterprises
    Symantec VIP
    Score9 out of 10
    Doodle
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    WatchGuard AuthPointYouCanBookMe
    Likelihood to Recommend
    8.6
    (245 ratings)
    8.5
    (9 ratings)
    Likelihood to Renew
    9.1
    (23 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (29 ratings)
    -
    (0 ratings)
    Availability
    6.8
    (6 ratings)
    -
    (0 ratings)
    Performance
    6.5
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (53 ratings)
    -
    (0 ratings)
    In-Person Training
    6.4
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.7
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.4
    (14 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    6.4
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    5.7
    (6 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (4 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    WatchGuard AuthPointYouCanBookMe
    Likelihood to Recommend
    WatchGuard Technologies
    Works great as a 2FA token, for endpoint control, for computer and server updates, for scheduling updates, and for patching security features when exploits become known. Remote connection is very reliable and doesn't drop in and out as many programs do. It may not be as appropriate if you are looking for a plug-and-play control, as it requires more learning and setup to get it set up correctly.
    Incentivized
    Read full review
    YouCanBookMe
    Youcanbook.me is great for small businesses or for self-employed professionals who need an easy-to-use and cost-effective solution for handling large numbers of clients. It's great for eliminating inconvenient miscommunication and tedious back-to-back emails in order to set a proper date and/or meeting details. However, if you need a more sophisticated system that fits into your company's IT procedures and carries sensitive data, an in house solution would fit best.
    Read full review
    Pros
    WatchGuard Technologies
    • Easy to setup
    • Quick to setup and use
    • Works consistently
    • Easy to reset token's when someone gets a new phone
    • Website is secure and requires MFA to sign on
    • App can enable MFA requirement to open and approve a push notification
    • App is easy to use
    Incentivized
    Read full review
    YouCanBookMe
    • One really helpful feature of YouCanBook.Me for our organization is that everyone can see appointment times in their own time zone. We frequently schedule interviews with applicants nationwide, as well as communicating with team members located in 32 different countries, so this has really simplified scheduling.
    • We rely heavily on Google Calendar for staff scheduling, so it is great that YouCanBook.Me can sync your availability straight from your calendar as well as automatically adding meetings to your calendar when they are booked.
    • We use YouCanBook.Me to schedule follow-up calls with people we meet at conferences and other recruiting events. It's really simple to have someone sign up for a call, and this has been a really effective tool for us to stay in communication with prospects.
    Incentivized
    Read full review
    Cons
    WatchGuard Technologies
    • Email support is SLOW unless I want to allow a stranger to access my production firewall. That is never allowed here, so our hands are tied in terms of being able to get support in less than 48 hours.
    • Again, support takes far too long because you refuse to employ any staff that works in US time zones during normal business hours.
    • There has to be another option besides: 1) you take full control of my systems or 2) I wait on SLOW email support that isn't that great.
    Incentivized
    Read full review
    YouCanBookMe
    • I don't like the generic email invite to a Zoom meeting it sends out. Once I get the date sent to me in my email, I have to cancel the meeting and re-set the meeting with my own personalized Zoom Invite. Sometimes that is confusing for the prospect. However, now that I write this...I see an article on the web site about creating a unique Zoom meeting invite. I will have to check that out.
    • I set my work days as 9:30 a.m.-5:30 p.m. but on the calendar it shows a time available at 6 p.m. My last appointment should be listed as 5 p.m., as my appointments are in 30-minute increments and I leave at 5:30 p.m. So that is confusing and resulted in a few appointments booked when I am not actually working.
    • I book demos for a coworker, and if he is busy in another meeting, I have to block it off in my calendar as "Jack is Busy" so that prospects won't pick a time that is not available for Jack. I wish there was a way I could link his Outlook calendar to my YouCanBook.Me. Perhaps there is, but I am unaware of it.
    Incentivized
    Read full review
    Likelihood to Renew
    WatchGuard Technologies
    Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA.
    Incentivized
    Read full review
    YouCanBookMe
    No answers on this topic
    Usability
    WatchGuard Technologies
    After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute.
    Incentivized
    Read full review
    YouCanBookMe
    No answers on this topic
    Reliability and Availability
    WatchGuard Technologies
    Has rarely been unable to use; if that were the case, it was operator error
    Incentivized
    Read full review
    YouCanBookMe
    No answers on this topic
    Performance
    WatchGuard Technologies
    No apparent problem besides a couple of times that systems weren't working
    Incentivized
    Read full review
    YouCanBookMe
    No answers on this topic
    Support Rating
    WatchGuard Technologies
    WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.
    Incentivized
    Read full review
    YouCanBookMe
    No answers on this topic
    In-Person Training
    WatchGuard Technologies
    It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
    Incentivized
    Read full review
    YouCanBookMe
    No answers on this topic
    Online Training
    WatchGuard Technologies
    We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
    Incentivized
    Read full review
    YouCanBookMe
    No answers on this topic
    Implementation Rating
    WatchGuard Technologies
    the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
    Incentivized
    Read full review
    YouCanBookMe
    No answers on this topic
    Alternatives Considered
    WatchGuard Technologies
    I would slot Authpoint (as a product) as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard OTP for admin accounts, so it can be managed by a team. Duo support however leaves a lot to be desired and gives Watchguard the edge
    Incentivized
    Read full review
    YouCanBookMe
    YouCanBook.Me allows fuller messaging in addition to appointments. Calendly is more minimalist than YouCanBook.Me. I prefer having more control over the look and feel, and functionality than it offers.
    Incentivized
    Read full review
    Scalability
    WatchGuard Technologies
    We are a medium-sized company. We don't need rapid scaling.
    Incentivized
    Read full review
    YouCanBookMe
    No answers on this topic
    Return on Investment
    WatchGuard Technologies
    • We currently have 300 users on Authpoint, and most of them use insecure passwords. Authpoint gives us peace of mind that we don't have to police individual employee passwords.
    • In line with the comment above, with so many people in our organization using insecure passwords, I'm sure that Authpoint has already saved us from many potential security breaches.
    • Security breaches can cost a lot of money. Preventing them saves the company money and helps to achieve our bottom line.
    Incentivized
    Read full review
    YouCanBookMe
    • It's helped our Professional Services Team immensely. Although we don't have numbers as far as an ROI, we use it daily across our whole team of 8 project managers.
    • We also use youcanbook.me to schedule in interviews with our 20+ researchers who are moderating sessions. Our admin team also uses youcanbook.me to allow our employees to schedule our weekly massages.
    Incentivized
    Read full review
    ScreenShots

    WatchGuard AuthPoint Screenshots

    Screenshot of The AuthPoint console in WatchGuard Cloud: users, groups, protected resources, and blocked tokens at a glance.Screenshot of Authentication activity across every protected resource: successful and failed logins, denied push notifications, and which users are active.Screenshot of New users are set up by scanning a QR code from a welcome email. No manual token distribution.Screenshot of The AuthPoint mobile app on first run. Users activate their token in a couple of taps.Screenshot of The app holds every token a user needs, including third-party accounts like Microsoft and Google.Screenshot of Approving a login with a push notification, the method most users rely on day to day.

    YouCanBookMe Screenshots

    Screenshot of an example appointment, in YouCanBookMe.Screenshot of A customized booking page. Users can create a unique scheduling experience with multiple display options and customizable notifications.Screenshot of YouCanBookMe's security features.Screenshot of an example of YouCanBookMe's automations, including automated video links, CRM updates, reminders, follow-ups and no-show tracking.Screenshot of an example booking experience, on a mobile device.Screenshot of YouCanBookMe's customer support team.