IBM Aspera on Cloud

Easy integration with IBM cloud

Great batch processing on data

Easy to Automate

The interface with which a cloud engineer interacts. Current IBM cloud interface difficult to use

Error logging/reporting could be better with offering some flexibility and exceptions

Predicted ETA a little deceiving

It allows large file to be sent

I can send it securely by email

I can download the application to my desktop so i have the files on hand

The recipient had trouble downloading the data and the software would not install for them

Easy to connect to data sources

Fast data moving

Integrated with IBM cloud

Difficult to set up

Firewall causes issues

Ease of use: the Graphical User Interface doesn't require technical know-how to operate

Delivery Receipts: this allows us the confidence to know our files have reached our customers

Activity Monitor: lets you know how much data you have used, which is important for budgeting reasons.

I would like more easily scriptable workflow support - perhaps some Python libraries?

Email notifications when data quotas have been reached

I would like to see the price difference between Standard and Advanced come down.

Speed

Size

Ease of use

GUI is confusing.

Reliability of transfers.

Simplicity of use once well configured.

Availability of specialists to help building solutions.

UI is not always consistent nor working (drag and drop buggy in certain areas).

Missing contextual help.

Missing some granularity for the activity feature.

Upload/download large files without it failing and starting over

File integrity/no corruption

Storing files for re-download

Track upload/download usage OVERALL to know how much space is left

Track cloud storage overall to know how much space is left

More easily send single links to users for download, rather than full access (I know it is possible, but it is not intuitive)

Very easy to configure, implement, administer, and support. In my company, we don't require a vendor to support Aspera. We have a dedicated team, which does the work for us. This makes it cost-effective.

Features include file-sharing options for users outside the organization. This is a great feature especially if you deal with multiple sales vendor who requires restricted access to your software. Aspera allows you to share certain software access files with them.

The biggest issue is with version control, there are frequent requests that come along to update to the latest version. This becomes a challenge if you use Aspera around the clock. Any updates will halt Aspera's use and this can create operational inefficiency.

File download with the same file name creates an issue because the system doesn't distinguish between the files. No error message is shown and the file gets downloaded as it is on the desktop.

File collaboration.

Transfer large files.

UI could be improved.

Plugins can be a pain point.

Easy to use and easy to configure and administer.

Desktop Sync Client is now free!

Options to share files or request files from users outside the organization.

Integration options can help save on costs.

Frequent request to install the latest version of the client.

Intermittent errors on IOS client when receiving packages as a guest.

Totally secure workspaces. Files are invisible unless shared and authenticated.

Unparalleled speeds of transfer - Haven't capped the speeds yet, across multiple users.

Top-notch support services. I've never had a ticket go longer than 24 hours without being reviewed by an engineer, resolved, and closed.

Functionality is growing, and new features are being added (sometimes changing the experience without warning).

The UI is rather sparse and requires some getting used to.

Features like search and filtering on workspace names are still missing, so some scrolling is required to work within the Files menu.

This program provides a hub to share and upload information to various partners and organizations.

Media upload/download is fast and easy to use

Able to access this program anywhere

N/A

The upload and download speed is very fast compared to the other systems we have used in the past.

The file uploader has a progress bar which very accurately shows in both visual and percentage manner, the quantity of the file uploaded and time remaining.

Ability to send multiple files to multiple people. A lot of these file transfer systems dont have that ability, so its a great plus for a big organization.

The upload window doesnt stay on top of the web browsers. It kept getting lost if another browser tab was opened.

The system lacks ability to customize the due notifications when the upload/download is completed. The users should be able to choose if they want a sound notification or another way to be notified of large uploads/downloads that take time.

Multiple downloads of the same name (same file)have no distinct file names automatically given by the system to distinguish between them. I think the system should prompt an error message in that instance.