BigCommerce

BigCommerce Reviews

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Jack Bendrihem | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
just always ask questions and reach out to someone if you are not sure of any aspect of the setup. They will patiently walk you through everything and never rush you nor brush your questions as irrelavant or silly.. We are not millenials, hence, it was an effort for our company to setup and implement this online ordering system yet it felt easy to do with BC
Francis Vassallo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
Review Source
A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.

BigCommerce Scorecard Summary

Feature Scorecard Summary

Online Storefront (9)
70%
7.0
Product catalog & listings (376)
69%
6.9
Product management (373)
71%
7.1
Bulk product upload (280)
81%
8.1
Branding (328)
66%
6.6
Mobile storefront (366)
72%
7.2
Product variations (354)
69%
6.9
Website integration (310)
71%
7.1
Visual customization (367)
69%
6.9
CMS (270)
62%
6.2
Online Shopping Cart (2)
72%
7.2
Abandoned cart recovery (332)
71%
7.1
Checkout user experience (363)
72%
7.2
Online Payment System (1)
75%
7.5
eCommerce security (363)
75%
7.5
eCommerce Marketing (3)
65%
6.5
Promotions & discounts (346)
70%
7.0
Personalized recommendations (287)
64%
6.4
SEO (340)
62%
6.2
eCommerce Business Management (5)
66%
6.6
Multi-site management (164)
58%
5.8
Order processing (354)
75%
7.5
Inventory management (312)
69%
6.9
Shipping (317)
65%
6.5
Custom functionality (312)
63%
6.3

What is BigCommerce?

According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.

The vendor says that the product provides the following benefits to customers:

Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment

Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform

Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end

Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International

BigCommerce Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Mobile storefront
  • Supported: Product variations
  • Supported: Subscriptions & downloads
  • Supported: Website integration
  • Supported: Visual customization
  • Supported: CMS
  • Supported: Customer service tools

Online Shopping Cart Features

  • Supported: Abandoned cart recovery
  • Supported: Tax calculator
  • Supported: Shipping calculator
  • Supported: Integration with Amazon
  • Supported: Integration with eBay
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: PayPal integration
  • Supported: Returns & refunds
  • Supported: Single-click checkout
  • Supported: eCommerce security
  • Supported: B2B features

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: SEO
  • Supported: Product reviews
  • Supported: Social commerce integration
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Multi-site management
  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Accounting
  • Supported: Shipping
  • Supported: Custom functionality

Additional Features

  • Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
  • Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
  • Supported: Server-to-server API functions enable a headless commerce on WordPress and more
  • Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
  • Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
  • Supported: Global CDN, localized payments and multi-language support

BigCommerce Screenshots

Enterprise ecommerce for high-volume brands like Skullcandy.Our industry-leading integration will let you list your products on Amazon directly from the BigCommerce control panel, with centralized inventory and order processing and fulfillment.Easily customize the look and feel of your storefront.

BigCommerce Videos

Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
After growing her company to $500K in sales through this Google document, Revelry founder Michelle DeLoach realized she needed a scalable ecommerce platform to take her business to the next level.

BigCommerce Downloadables

BigCommerce Integrations

BigCommerce Competitors

BigCommerce Pricing

Starting Price: $29.95

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Standard$29.95per month
Plus$79.95per month*
EnterpriseCustomper month
Pro$299.95per month*

BigCommerce Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)60%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)10%

BigCommerce Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web

Frequently Asked Questions

What is BigCommerce?

BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

How much does BigCommerce cost?

BigCommerce starts at $29.95.

What is BigCommerce's best feature?

Reviewers rate Bulk product upload highest, with a score of 8.1.

Who uses BigCommerce?

The most common users of BigCommerce are from Small Businesses and the Retail industry.