Dialogflow Reviews
Dialogflow

DialogflowFormerly Api.aiCompetitors and Alternatives

Most Commonly Comparedto Dialogflow

Best Dialogflow Alternatives for Small Businesses

Intercom

Score 8.8 out of 10
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Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams.

Higher Rated Features

  • Multi-Channel Help
  • Self Help Community
  • Incident and problem management

Popular Integrations

There is not enough information to display integrations.

ManyChat

Score 8.8 out of 10

ManyChat headquartered in San Francisco provides their chatbot building platform to deploy Facebook messenger chatbots for support and service.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Smith.ai Live Website Chat

Score 8.7 out of 10

Smith.ai Live Website Chat is presented by the vendor as a fast & friendly way to capture, screen & convert website leads. The Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful interactions. Users pay for relevant chats only, and the vendor promises easy setup on all website platforms. Instant chat transcripts are available sent to an email, and CRM.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

IBM Watson Assistant

Score 8.7 out of 10

IBM offers Watson Assistant, an AI and natural language driven chatbot designed to allow anyone to deploy a chatbot in an app or website.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

ZoomInfo Chat

Score 8.7 out of 10

ZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Freshchat

Score 8.7 out of 10

Freshchat is an AI-powered customer messaging software used by businesses of all sizes to offer digital-first customer service across various channels like WhatsApp, Apple Business Chat, Facebook Messenger, website, mobile app, and others. With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses can use Freshchat's messaging platform to service their customers on various digital…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Drift

Score 8.0 out of 10

Drift helps businesses connect with people at the right time, in the right place, with the right conversation. Using an AI-powered Conversation Cloud, businesses can personalize experiences, in order to drive more quality pipeline, revenue, and lifelong customers.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Terminus ABM Platform

Score 7.9 out of 10

Terminus states that lead-focused strategies were built for another era and traditional marketing playbooks aren’t working anymore. To revitalize the role of marketing as a revenue engine is to engage target accounts across the entire customer lifecycle. So Terminus empowers marketers to surround ideal customers with multi-channel experiences fueled by first-party data, advertising, and a scalable ABM approach.Terminus's goals include:Powering the Revenue Flywheel Terminus goes beyond top of…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

SAP Conversational AI

Score 7.3 out of 10

SAP Conversational AI is a cloud-based enterprise level chatbot building platform.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Best Dialogflow Alternatives for Medium-sized Companies

Genesys DX (discontinued)

Score 10.0 out of 10
Learn More

Genesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Qualified

Score 9.1 out of 10

Qualified is a conversational sales and marketing platform for Salesforce, which, starting with chatbots and live chat, includes advanced routing and omnichannel alerts, so users can prompt sales reps to take immediate action with their named accounts.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Intercom

Score 8.8 out of 10
Learn More

Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams.

Higher Rated Features

  • Multi-Channel Help
  • Self Help Community
  • Incident and problem management

Popular Integrations

There is not enough information to display integrations.

IBM Watson Assistant

Score 8.7 out of 10

IBM offers Watson Assistant, an AI and natural language driven chatbot designed to allow anyone to deploy a chatbot in an app or website.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

ZoomInfo Chat

Score 8.7 out of 10

ZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Freshchat

Score 8.7 out of 10

Freshchat is an AI-powered customer messaging software used by businesses of all sizes to offer digital-first customer service across various channels like WhatsApp, Apple Business Chat, Facebook Messenger, website, mobile app, and others. With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses can use Freshchat's messaging platform to service their customers on various digital…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

ServiceNow Now Platform

Score 8.6 out of 10

The ServiceNow Now Platform is a digital workflow building and extension tool for ServiceNow featuring a number of low-code / no code tools.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

SAP Extension Suite

Score 8.5 out of 10

The SAP Extension Suite (formerly known as part of SAP Cloud Platform) enables businesses to rapidly build and enhance applications, processes and experiences. The suite helps businesses be agile and flexible while extending the value of their applications. Simplify cloud application development to get more value and ignite innovationDeliver agile process automation to automate and optimize processes and tasksConnect people, data, and processes with engaging experiences

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Genesys Cloud CX

Score 8.4 out of 10
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Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Higher Rated Features

  • Contact Center Software
  • Workforce Optimization (WFO)
  • Recording

Popular Integrations

There is not enough information to display integrations.

Khoros Care

Score 8.3 out of 10
Get a Demo

Khoros Care enables brands to serve their customers on their preferred digital channels, reducing costs and increasing customer satisfaction and revenue. It Offers:Web chat & messaging gives customers convenient, efficient channels to engage brands, while giving brands a single consolidated platform to manage customer engagements at scale. Supporting the widest range of digital messaging channels, including; web chat, in-app, email, Facebook, Twitter, Instagram, WhatsApp, SMS, Apple Business…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Best Dialogflow Alternatives for Enterprises

Genesys DX (discontinued)

Score 10.0 out of 10
Learn More

Genesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

AWS Chatbot

Score 8.5 out of 10

AWS Chatbot is an interactive agent designed to make it easy to monitor and interact with AWS resources in Slack channels and Amazon Chime chat rooms. With AWS Chatbot users can receive alerts, run commands to return diagnostic information, invoke AWS Lambda functions, and create AWS support cases.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

IBM Watson Assistant

Score 8.7 out of 10

IBM offers Watson Assistant, an AI and natural language driven chatbot designed to allow anyone to deploy a chatbot in an app or website.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Freshchat

Score 8.7 out of 10

Freshchat is an AI-powered customer messaging software used by businesses of all sizes to offer digital-first customer service across various channels like WhatsApp, Apple Business Chat, Facebook Messenger, website, mobile app, and others. With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses can use Freshchat's messaging platform to service their customers on various digital…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

ServiceNow Now Platform

Score 8.6 out of 10

The ServiceNow Now Platform is a digital workflow building and extension tool for ServiceNow featuring a number of low-code / no code tools.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Genesys Cloud CX

Score 8.4 out of 10
Visit Website

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Higher Rated Features

  • Contact Center Software
  • Workforce Optimization (WFO)
  • Recording

Popular Integrations

There is not enough information to display integrations.

Khoros Care

Score 8.3 out of 10
Get a Demo

Khoros Care enables brands to serve their customers on their preferred digital channels, reducing costs and increasing customer satisfaction and revenue. It Offers:Web chat & messaging gives customers convenient, efficient channels to engage brands, while giving brands a single consolidated platform to manage customer engagements at scale. Supporting the widest range of digital messaging channels, including; web chat, in-app, email, Facebook, Twitter, Instagram, WhatsApp, SMS, Apple Business…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Sprinklr Service

Score 8.2 out of 10

Sprinklr Service is a digital-first, proactive customer experience solution that lets brands analyze billions of conversations in real-time. Sprinklr’s AI engine taps into conversations across chat, social, messaging, email, SMS, voice, and video to identify intent and sentiment, using self-service and automation to solve problems quickly and deliver better experiences. Users can resolve issues using customers’ full history across channels and leverage AI to empower agents with the best…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Oracle Digital Assistant

Score 8.0 out of 10

The Oracle Autonomous Digital Assistant PaaS supports building and deploying mobile apps, digital assistants, and intelligent chatbots.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Microsoft offers the Azure Bot Service (replacing the former Microsoft Bot Framework), a managed bot building platform, which provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage intelligent bots, all from one place.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.