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Geotab

Geotab

Overview

What is Geotab?

Geotab in Ontario offers their fleet management system, consisting of MyGeotab cloud platform for managing driver and vehicle information, driver tracking and route optimization, as well as driver and vehicle efficiency (e.g. fueling, maintenance, MPG benchmarking) analysis capabilities for cost-control…

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Learn from top reviewers

Geotab: good product lacking good UI and UX

Rating: 4 out of 10
June 29, 2021
IncentivizedVetted ReviewVerified User
Geotab was brought into our organization to replace a previous telematics company. Our internal Fleet team has ownership of the program and has hundreds of users nationally wh...
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Jess Pramov
Supervisor - Other
Supervisor, Operations (Fleet)
Sunrun
Geotab2 years of experience
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Pricing

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Geotab

Geotab

N/A
Unavailable

What is Geotab?

Geotab in Ontario offers their fleet management system, consisting of MyGeotab cloud platform for managing driver and vehicle information, driver tracking and route optimization, as well as driver and vehicle efficiency (e.g. fueling, maintenance, MPG benchmarking) analysis capabilities for cost…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Geotab?

Geotab Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(6)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have made several recommendations based on their experiences with Geotab. Here are the three most common ones:

  1. Ensure drivers are informed about device recording: Users think it is important to ensure that the drivers are trusted or informed about the recording of device removals.

  2. Have orientation sessions with Geotab team: Users recommend having an orientation session with the Geotab team to fully understand all the features of the software.

  3. Dedicated person for implementation: It is suggested to have a dedicated person for implementing the Geotab software to maximize its effectiveness for the company.

Overall, users appreciate the ease of use, real-time fleet tracking capabilities, and affordability that Geotab offers. They also emphasize the importance of training, support, and understanding the limitations and strengths of the platform. However, it should be noted that some users have mentioned a lack of ESRI support and potential unresponsiveness to questions as areas of improvement.

Reviews

(1-1 of 1)
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Geotab: good product lacking good UI and UX

Rating: 4 out of 10
Incentivized
June 29, 2021
JP
Jess Pramov
Supervisor, Operations (Fleet)
Sunrun (Renewables & Environment, 10,001+ employees)
Vetted Review
Verified User
Geotab
2 years of experience
View profile
Use Cases and Deployment Scope
Geotab was brought into our organization to replace a previous telematics company. Our internal Fleet team has ownership of the program and has hundreds of users nationally who monitor their local fleet. The program is used in operations, sales, safety, and training and is installed on nearly 2000 vehicles. Our goal was to have a telematics platform that seamlessly integrated with our Fleet Management Company and would allow us to have a broader view of driver behavior and drive change utilizing concrete data.
Pros and Cons
  • I appreciate the breadcrumb reporting and the ability to see specific data points every second.
  • The accident reconstruction is a great tool.
Likelihood to Recommend
Geotab is a good product. I think ultimately it falls short in the clunky-ness of the program. If you are not intending to have users utilize the website and instead are going to feed data into a BI tool I think it would be a great product. I think if you are aiming to have the website utilized by your users and are looking for a one-stop-shop to drive your end-users to for reporting and data and are aiming to manage the program out of the program itself—I would not recommend it.

I think the UI and UX clunky-ness is a hindrance and will lead to a lot of training because the learning curve is so steep. If you have a large Training team owning this and can swing that, it would be fine. However, if you are scrappy and looking for minimal need to train and re-train and want something intuitive and with a low learning curve, this is not it.
Most Important Features
  • Live tracking.
  • Historical movement tracking.
  • Driver behavior reporting.
Return on Investment
  • Tracking has allowed us to recover assets from exited employees saving us about $500k.
  • While we could have had a dent in our fuel costs from idling or speeding some of the mechanisms used in the system haven't allowed that to come to fruition.
Alternatives Considered
I think ultimately the product itself is good, however, the other competitors in the space have much better UIs and they almost all seem more intuitive. The reporting is easier to create and not just based in Excel and they feel more developed. I think that if Geotab were to focus on their UI and UX and really develop it more, there would be a significant bump in customer satisfaction for Geotab and they would be a huge force in the enterprise space.
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