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HID DigitalPersona

HID DigitalPersona
Formerly Crossmatch

Overview

What is HID DigitalPersona?

HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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HID DigitalPersona

$3.75

On Premise
per user per month

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is HID DigitalPersona?

The HID DigitalPersona multi-factor authentication software offers a new way to provide authentication services to users. Whereas traditional 2FA/MFA solutions are stuck on “what you have/what you know”, DigitalPersona leverages an array of authentication methods to access public and corporate network resources. Enterprise users can gain access to their cloud applications, such as Microsoft 365, VPNs, corporate networks, Windows desktops, and Citrix applications . Consumers can confirm their identity and authenticate transactions.

Balancing security and usability, HID DigitalPersona boasts one of the widest arrays of authentication factors in the industry. This includes one-time passwords, mobile-based push, smartcards, security keys, risk- and context-based methods, and biometrics, such as fingerprint, face, and behavioral keystroke.

HID DigitalPersona Competitors

HID DigitalPersona Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesMost Countries except companies included in US Embargo

Frequently Asked Questions

HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.

The Okta Identity Cloud and Imprivata OneSign are common alternatives for HID DigitalPersona.

Reviewers rate Usability and Support Rating and Implementation Rating highest, with a score of 9.

The most common users of HID DigitalPersona are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(181)

Attribute Ratings

Reviews

(1-25 of 112)
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Naveen Jagadev | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
In our company, we completely rely on HID DigitalPersona to add an extra layer of security for logging in. It's like a 2-step or MFA verification process, which makes it much harder for hackers to steal our data and everyone can log in easily with their fingerprint or with their phone.
  • MFA or 2FA
  • Enhanced Security
  • Easy Integration
  • Eliminating the need for complex password setups.
  • It's a premise-based solution that works best for large corporations and might be pricey for small businesses.
  • I coudn't see anything else more as a place for improvement
Strong Security (MFA) , Flexibility and Ease of Use are the key points which I can consider and reduces traditional password complexity stuffs . It is important to consider factors like cost and IT resource requirements for implementation before making a final decision. I am not sure if an startup business can afford HID DigitalPersona .
Score 9 out of 10
Vetted Review
Verified User
HiD digital persona helps manage both the network and the login system on the premises. It's a really strong tool that we employ for identification and access management, and thus far, it has not disappointed us. Using this tool, we may access entering the use of biometrics in the application, which protects the data of the client as well as the business.
  • Biometric security.
  • Several login options.
  • Passwords are not necessary to remember.
  • It offers more customization options and configurable configuration parameters.
  • Fingerprints are not always accurate.
It works well for authentication using biometrics if your setup allows scanning. It is among the greatest techniques for authenticating with digital personas. Altus has proven to be an honest VPN provider.
Score 8 out of 10
Vetted Review
Verified User
HID DigitalPersona is a great software which helps my organization in Multi Factor Authentication and is a safe software. HID DigitalPersona helps user to access all the system software like Microsoft office, VPNs all together in one single login. This is the only system which helps in security and hassle free login . It takes care of both on platform login and network both simultaneously.
  • Multi Factor Authentication
  • Integration with software
  • Hassle free login
  • User interface can be a little bit more clean or tidy
  • Lagging issue has to be sorted out
  • Pricing can be a little bit more affordable
HID DigitalPersona is a great software for Multi Factor Authentication and is a great way to have a hassle free login access through biometric and a one single click login of the registered person on there system which helps in a great manner to have seamless working of employees and it increases productivity as well as saves a lot of time.
Score 9 out of 10
Vetted Review
Verified User
We are required HID DigitalPersona for enhanced office security. Fingerprint scanning offers rapid access, complemented by multi factor authentication with one time passwords, ensuring secure access to company resources.
  • Simple enrollment process interface.
  • Accesses the desktop windows.
  • The installation support was first rate.
  • Extra records.
  • Results between identical pcs doesn't seem to be constant all the time.
HID DigitalPersona can be great choice for those seeking maximum system security and simple login procedures. With a range of login options including chip cards and fingerprint scanning , accessing systems becomes simpler.
Score 8 out of 10
Vetted Review
Verified User
HID DigitalPersona plays an important role in term of security and reliability as it provide the security layers to the data that is stored at our company by the use of Multi factor authorization tool to get the proper verification of a user.
  • HID DigitalPersona provide an extra layers of security to the data that is stored away from anyone..
  • It usually require the login info of the user to identify their identity
  • It also play crucial role to get verification of user when there is no internet facility.
  • for a new user to handle user interface is a little bit challenging, so from my point of view they need to work on that
  • Pricing related concern is a very challenging task as many of the old user find it costly.
  • The security features are lacking somewhere if we talk about the multi factor authentication so they need to be improve.
To maintain our client data/details safe, it plays an important role as our whole company is dependent on the new client as well as with existing client, so there is a space of data leaking/ breaching so that was filled with HID DigitalPersona in the past that provide the layers of the security.
Amisha Prakash | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My daily ogin process is made easier by HID DigitalPersona in a safe and practical way. I can quickly scan my fingerprint to gain access to my workstation and office building eliminating the need to fiddle with passwords or keycards. Our login system work together flawlessly. Additionally the system provides a higher level of security than conventional techniques, allowing me to feel secure knowing that only authorized individual can access my data.
  • HID DigitalPersona offers multi-factor authentication which goes beyond the conventional username and password logins. By requiring user to provide a second factor in addition to password , this increases security.
  • Phishing attempts aim to deceive people into disclosing their login information. HID DigitalPersona greatly lowers the likelihood of becoming a target of these attacks because it depends on element other than password and fingerprint. The extra factor required for access would be absent even in the event that a hacker managed to obtain a username password.
  • A variety of authentication choices are available with HID DigitalPersona to accommodate various security requirements and user preferences. It scales to meet the needs of companies of all sizes and can be integrated with the current IT infrastructure.
  • It is essential to store fingerprint biometric data securely. A security risk could arise fro any possible flaws in the encryption and storage of this data. HID DigitalPersona places a strong emphasis on security but tamper-proof storage and continuous data encryption advancement are crucial.
  • While fingerprint scanners are a popular tool, not every circumstance calls for their use, fingerprint that are damaged or unclean , wound or moist hands results in unsuccessful scans, which could be inconvenient for login, providing substitute multi-factor authentication technique , such as voice or facial recognition could increase accessibility.
  • Hardware expenses for ingerprint scanners and recurring license fee incurred during the implementation and upkeep of HID DIgitalPersona , offering tiered pricing options or looking into cloud-based solution improves accessibility for smaller organization, even though the security are significant.
HID DigitalPersona excels in protecting access to sensitive data and production servers in our software development environment. Beyond password , multi-factor authentication with fingerprint scanners adds a vital layer of security. Assume a developer working on a new security feature. HID DigitalPersona allows us to access the development environment with just a simple fingerprint scan, but it also provide an additonal layer of security with a traditional password. This two-pronged strategy reduces the possibility of unwanted access even in the event that a hacker manages to obtain a developer's login credentials.
Samarth Agarwal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I work in an Anti-Money Laundering organization, where all the client data related to their account transactions are monitored. Because they have limited access to people to work on that, we use HID DigitalPersona to keep the client data safe from any threat.
  • Providing security to the sensitive data of the client is the main aspect of HID DigitalPersona.
  • It create multi level of layers that are hard to break to get the data out of it.
  • It also helps us to know the user identity so that it is easy to recognize the active user.
  • User identification need to be much more fast as it take some time for process.
  • UI Interface need to be more simple as for a new user it make create hassle.
  • They have to create a competitive price that is easy to buy for any of the small and mid-scale organizations so that they can hold a significant market size cap and become a dominant player.
As a financial organization, our main aim is to implement all security measures that keep the records safe and secure, as all these things are related to customer monitoring, so HID DigitalPersona helps in this.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
its a very robust tool we use it as a identity access management tool and it havent let us down. It makes sure only authorized personnel can only get access to the system and data. It takes care of both network and on premises login system.
  • multi factor authorization
  • integration with azure ad
  • Easy passwordless login
  • Customer support can be better
  • not always but it can be clinky some times
its great for biometric authentication if your system supports it can also provide iris scanning which is one of the best authentication method. it recognizes users location and device to provide seamless login if someone tries logging in from different location it will become more stringent in authentication.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
After using HID DigitalPersona i log into my work system using my fingerprint rather than the old method of entering username and password manually, it is quicker and safer to do this than trying to remember a complicated password.
I use this tool to provide new hires with secure login information at the time of onboarding which enables them to access company computers and applications smoothly.
It takes a lot of time to track employees working hours manually, enabling employees to securely clock in and out using their fingerprints through the integration of HID DigitalPersona with a time and attendance system guarantees precise and automated timekeeping data.
  • Implementing 2FA with HID DigitalPersona to grant access to HR systems that hold private employee information to reduce the risk of data breaches and secure the data safely.
  • We have linked our current time and attendance system with HID DigitalPersona where employees can easily clock in and out of their shifts by using secure pins or fingerprint scans this has reduced administrative burden.
  • We combined a safe electronic signature platform with HID DigitalPersona which helped employees to sign these documents electronically with just a fingerprint to ensure authenticity.
  • Compatibility issues can make integrating HID DigitalPersona with time and attendance or existing HRIS systems difficult at times. This could result in longer implementation times and higher implementation costs due to the need for additional configuration or custom development work.
  • Deploying HID DigitalPersona throughout a large organization with a high employee count may come at a huge expense.
  • Sometimes PIN pads or fingerprint scanners malfunction, making it difficult for staff members to log in or gain access. To reduce interruptions, having a backup authentication technique or an easily accessible support system is crucial.
During the onboarding process, remote workers can enroll their fingerprints or create secure PINs. This eliminates the need for complicated passwords and enables them to safely access company resources and critical apps from remote locations. HID DigitalPersona's robust authentication techniques and access control features can assist you in adhering to data security laws.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
HID DigitalPersona provides a new way to authenticate with our system. Previously we were using 2 factor authorization which was good but had some issues such as sometimes we didnt had access to email or number on which we supposed to receive the otp but HID DigitalPersona eradicates that problem. It offers authentication method such as fingerprint login which is more secure and reliable.
  • Better authentication with MFA
  • Easy to use
  • No need to remember password
  • Price can be a concern for small organizations
  • Fingerprint doesnt work properly all the times
HID DigitalPersona protects your system as it really secure it makes sure no one can gain unauthorised access to your system. its really full proof and i personally think its one of the best Security system out there.
April 09, 2024

HID - For Security

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is the most consistent software that we used at our organization in term of privacy and efficiency as it enhance security so that no one can access our company's data, and access to several other work applications in a convenient way. HID DigitalPersona plays a vital component of our company
  • Easy access for users
  • Provides multi factor authorization
  • Fully encrypts our systems
  • Documentation need to be improved
  • Cost is little bit high, they need to work on that
  • Enhanced analytics and reporting features can be improved more
HID DigitalPersona is well-suited for organizations that have a large set of data to maintain, and we require to fix security bugs for our organization's resources, HID DigitalPersona helps us in doing that in the easiest way possible by providing security requirements.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it for authentication purposes. Its better than normal authentication as it offers many ways for authentication which are efficient and fast.i like the way it combines different types of services together. it can also use fingerprint on smartphone and laptops for login purposes.
  • It combines all the services together
  • multiple factor authentication
  • speedy process
  • sometimes applications lag because of HID DigitalPersona
  • Fingerprint reader can sometimes take multiple attempts to login
Good for big enterprises. It provides a new way to gain access to your system and applications. It protects all the information in cloud and has many methods of authentication such as single sign on and biometric authentication.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
HID DigitalPersona helps me secure my computer Login and access to various work applications in a convenient way.
I Just touch the DigitalPersona reader with my finger to log in to my computer instead of entering a password each time . My fingerprint is scanned ,compared to the data stored and if they match access is granted. Compared to remembering and typing a complicated password, this is quicker and more secure.
Some business apps occasionally require Multi-factor Authentication in addition to my password for added security. I can use DigitalPersona as the second factor because it integrate with my daily use apps.
  • To make sure the fingerprint being scanned is authentic and not a spoof ( such as silicone or gelatin fake fingerprint), HID DigitalPersona's admin can add liveness detection, this provides an additional degree of security , particularly for applications that carry high risk, like access to financial data.
  • Fingerprint data is not stored by DigitalPersona on the system, rather than storing , it stores a mathematically derived template that is specific to our fingerprint but cannot be revered engineered, in the even of data breaches this makes it far more secure.
  • HID DigitalPersona frequently works with a variety of platforms and authentication standards, their seamless integration with current security systems and applications eliminates the need for complicated configuration or extra.
  • Due to physical injuries or specific medical conditions, fingerprint scanner are little challenging to use , a more inclusive technique like iris or facial recognition would be advantageous.
  • Wet, dry, or dirty finger can all have an impact on how well fingerprint scanner work, advance in sensor technology have potential to improve dependability in a variety of scenarios , guaranteeing steady operations despite minute differences in user's fingerprints.
  • Despite the good interoperability that HID DigitalPersona offers, there are extra configuration needed to integrate it with some legacy systems, Enhancing the ease of integration and guaranteeing smooth operations with greater variety of current security infrastructure would be advantageous.
When compared to typing in passwords, fingerprint scanning offers a much quicker and more convenient login process , our sales team securely access sales tools and customer data from any location, whether they are travelling , working remotely or in the office , due to fingerprint authentication, regardless of location this guarantees productivity and continuity. Resetting forgotten passwords is a frequent problem that can take up time for IT staff, HID DigitalPersona offers an authentication method that is more dependable and user-friendly, DigitalPersona helps the IT department reduce the number of support tickets related to passwords.
April 03, 2024

Review of HID

Score 10 out of 10
Vetted Review
Verified User
Incentivized
In the medical industry, we deal with confidential and private data. HID helps protect that data. Only its multifactor authorization ensures that no one can gain unauthorized access to our organization's and clients' data.
  • Hides user identity.
  • Provides multi factor authorization.
  • Works on any device.
  • Not as smooth as it should be.
  • Cost can be lowered a bit.
We are in the medical profession, so we need a highly secure system for usage. HID is really helpful if an organization is working with or dealing with very sensitive and confidential data. It has great authentication methods, such as biometric login and smart cards, and one can choose OTP as well for authentication.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Smart card authentication,single sign-on, cloud and mobile app access, biometrics, VPN security, secure Windows logon, and on-premises app security are allhandled by HID DigitalPersona. It safeguards confidential information and increases efficiency.
  • HID DigitalPersona's support for smart card authentication, enterprises may employ smart card technology for secure access control and user authentication, enhancing security for vital systems and applications.
  • The security features of HID DigitalPersona are extended to mobile applications, enabling safe access from mobile devices while upholding strict authentication procedures and safeguarding company data while on the go.
  • HID for Cloud Application Security Sensitive data is protected in cloud environments thanks to HID DigitalPersona's strong security features, which include access control, data protection, and compliance with security regulations.
  • Organizations would have more security options and flexibility if multi-factor authentication techniques were more varied and adaptable, and supported emerging authentication technologies like FIDO2.
  • Simplifying identity management in hybrid and multi-cloud systems by deeper integration with cloud identity providers and platforms, like Azure AD and AWS IAM, will improve administrative efficiency and security.
  • Organizations would be able to expand the capabilities of HID DigitalPersona and easily incorporate authentication into their unique applications and workflows if they had access to strong developer tools, APIs, and SDKs for bespoke integrations and application development.
HID DigitalPersona works well fordistant work situations, regulated industries, and major corporations small businesses or outdated systems could findit less suitable.
Anant Chauhan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it specifically to access our organizations resources. It acts as a complete solution it takes care of authentication verification and authorization. Its integration with Azure Ad makes it super helpful as it provides multifactor authorization. Some other softwares we used were not consistent and had constant errors, but HID DigitalPersona is mostly consistent.
  • Consistent
  • Multifactor Authorization
  • Fully encrypted
  • Some compatibility issues with specific devices
  • Bugs and lags (Rare)
It's well suited for those organizations which have confidential data of clients or those who don't want their resources to be used by others. It can be used to protect everything like cloud environment or physical facilities.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
HID DigitalPersonais a vital component of our company, providing secure access controlacrossplatforms and appsto solve important business issues.Its biometric authentication streamlines user experience while enhancing security when combined with single sign-on systems.Regulation observance is made sure of, particularly in delicate sectors.As a key element of our authentication and access control approach, HID DigitalPersonamaximizes security, efficiency, and user happiness overall.
  • Strong access control for finance and healthcare is one way that HID DigitalPersona promotes compliance.
  • With MFA, HID DigitalPersona improves security and lowers the danger of unwanted access.
  • HID DigitalPersona enhances protection by dynamically adjusting security based on user activity.
  • improving analytics and reporting to have a better understanding of patterns in authentication.
  • enhancing MDM integration to improve mobile device management and security.
  • improving customisation choices to better meet security requirements of the enterprise.
HID DigitalPersona successfully satisfies strict compliance criteria.For basic authentication requirements, HID DigitalPersona could be too complicated.
Samarendra Mishra | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
HID DigitalPersona is very imperative for us. It allows us to manage all our systems under one centralized system. It has many options to provide access to data and resources it has many options to choose from in authentication methods.
  • Provides multiple ways to login
  • Provides protection and encrypts all our data
  • Can be used on any device which saves us money
  • It doesn't have proper documentation
  • It works on all devices but may not support all operating system
If one is looking for high security for their system and wants easier login access than HID DigitalPersona can be really good for them. It's easier to login as it provides many types of login methods such as biometrics and smart cards.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have a lot of confidential data from clients so to protect that and make sure no one gets access to that or to our company's resources we use HID Global DigitalPersona. It allows users to login without any password it has multiple ways to login and its fully encrypted as well. We feel safe with HID Global.
  • Protects our resources
  • Fully encrypts our systems
  • Can be used on any device
  • Can be difficult to use for new comers
  • UI can be vibrant
If your organization works with a lot of confidential data HID Global DigitalPersona is for you then. We deal with lots of data from our clients some of them are state clients as well and protecting their data is our utmost priority. With HID Global we can protect their data and it also made login process easier as it can be used in off line mode and it offers many authentication method such as sso or biometric login.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
HID Digital Persona is a great software it helps in creating a hassle free login process for employees and gives a secure and authentic way to rapidly login to the system which makes it way more easier for employees to work. Its multiple factors authentication is a great tool which helps login without password and the accessibility gets way too easier.
  • Multi Factor Authentication helps in securely managing the system
  • Passwordless login helps in hassle free login to system
  • Secure login to windows makes it easier to keep important data safe and secure
  • Digital Persona can improve some points into user interface and can help employees who are from non it background
  • It's user interface is friendly once you start using and a little complex for those who use it for first time
HID Digital Persona is a great software for security purposes and has a great Multi Factor Authentication that helps in a great way for employees to use it and have a hassle free login process which also allows employees to login password lessly into the windows to work which provides rapidness in the work.
Ripunjoy Goswami | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used it for biometric authentication scanning for the employees in our company. We also installed a multi-factor authentication functionality for an extra layer of our client-side security. The fingerprint scanning is a great tool as it has quick response time as well as the combination of access pin gives an extra layer of safety inside office.
  • Quick response time in biometric scanning verification of employees compared to its competitors.
  • Gives easy access to mark attendance in office without logging into the system separately.
  • Personal Mobiles and laptops can be easily linked with the software for multi-factor authentication.
  • Making changes on the scanning screen hardware. If its raining and your hands are wet while coming to office, it doesn't scan correctly.
  • Changing devices for multi-factor feels like a task as we have to contact the administrator for any new device changes.
Good for offices which have large workforce and needs extra layer of security. Good for tracking employee attendance coming to the office or ODC rooms.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it primarily to provide an extra layer of protection to our systems and network. Its a crucial part of our security management team. it uses multi factor techniques such as fingerprint scan and otp for access to company's resources. Its also very easy to recover password if lost unlike other applications which needs many details just to reset the password.
  • More Secure than other applications
  • provides more authentication methods
  • easy to reset password
  • Reports are not clear
  • some times it can be a hit and miss
Security of our system is really needed for our peace of mind. HID Digital makes sure to help us protect our system. we use it because it can be used on any system or cloud network. We also use it to protect our domain from malware attacks.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For further protection, we at Tavlex Financial Services employ HID DigitalPersona. We can control access throughout our global workforce adhere to rules and safeguard our financial data with its assistance.
  • User-friendly interface
  • Adherence to compliance.
  • Adaptability to different usage situations
  • Enhanced mobile authentication process
  • Integration with other identity suppliers
  • Enhanced analytics and reporting features
Large businesses with a variety of IT environments and regulated industries with security requirements are good fit scenarios for the HID DigitalPersona solution. It can be less suitable for firms with security requirements or small businesses with basic it setups.

Mayank Aggarwal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use HID DigitalPersona for biometric login to enhance security within our organization. It's very easy to use and very efficient with authentication protocols. One can also set up a passwordless login with HID DigitalPersona. As it can be used for offline access, it means its more secure and you don't need a constant internet connection.
  • User Security
  • Passwordless Login
  • Very reliable
  • Cost is a bit of a concern
  • Setting it up completely is a challenge
HID DigitalPersona is well-suited for organizations that require a high-security environment. We are a large organization and we require stringent security for our organization's resources HID DigitalPersona helps us in that only.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize HID DigitalPersona in our organization to provide strong authentication for a range of applications and systems. By offering improved security, guaranteeing compliance, permitting secure remote access, and enabling centralized control of authentication policies, it meets our business demands.
  • Provides an identification organizer
  • Multiple factor authentication
  • It does not always work the first time with the thumbprint
  • Additional items to add the credential generator
HID DigitalPersona enables us to authenticate and save across several devices. some employees use a single computer, while others use a mobile phone for work and swipe to enter the facility.
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