Confluence vs Igloo

• Confluence provides the ability to any employee to create content as they see fit, democratizing the content creation process
• The parent and child relationships between pages makes organizing your content much easier.
• If you're also using Jira as your task management software, the native integration allows you to work in both systems and share content and data between the two, seamlessly.

Read full review

• Notifications: Igloo can push email updates to users.
• Organization: Igloo allows for you to create pages, sub pages, and many layer deep sections. You can also organize the layout of your pages.
• Versioning: it's super easy to reserve and edit documents for offline use. And you can see who last edited a document and when.
• Offline access: there's a desktop version you can use very easily. It's really good for dropping a bunch of files at once.

Read full review

• Search. The search functionality of Confluence is not that great. When typing a search there are often dozens or hundreds of irrelevant pages and you can't see enough in the search results to know which page you are looking for so it can sometimes be hard to find information you are looking for.
• Over-notification. If you subscribe to an active group, you will get a notification every time something changes. This means that if someone is actively updating during a meeting (taking minutes), you could receive several notification for the same set of changes.

Read full review

• Their UI is not used-friendly. Their use of Igloo-specific terminology made it difficult to understand how each function of the site worked. They would repeatedly say, for example, "a ___ is really a ___" vs. just calling it what the function actually is.
• Implementation was a far cry from their sales support. After basically nickel-and-diming you for everything, they - very poorly - cap your use of their implementation support team.
• Overall, Igloo didn't work for our organization because they do multiple things decently vs a few things excellently. The experience with Igloo was unremarkable.

Read full review

• Overall, I think the impact of Confluence has been positive. As a remote team, it simplifies process and communication for us.
• Confluence streamlines group work and tasks to make it clear who is doing what they should be doing
• Some of my employees do complain that confluence is hard to use and that they can't navigate around very well.

Read full review

• Igloo has helped us gather all shared corporate information in one place.
• Igloo has helped us save a lot of time on communications and sharing.
• We have also solved the problem of communication failure between people.

Read full review