Atlassian Confluence vs. Igloo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Confluence
Score 8.1 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$10
per month
Igloo
Score 6.6 out of 10
N/A
Igloo Software is a social business software company that builds digital workplaces and intranet solutions to support online communities and businesses of any size. It is a suite of content management, collaboration and knowledge sharing tools within one secure social networking platform. Online communities drive groups, teams and organizations to improve employee productivity, foster relationships and increase collaboration with customers, partners and suppliers.N/A
Pricing
Atlassian ConfluenceIgloo
Editions & Modules
Free
$0
Free for 10 Users
Standard
$5
Per User Per Month
Premium
$10
Per User Per Month
Server
$10
10 Users - Perpetual License
Server
$2,700
25 Users - Perpetual License
Server
$5,300
50 Users - Perpetual License
Server
10,200.00
100 Users - Perpetual License
Data Center
15,000.00
500 Users - Annually
Server
19,800.00
250 Users - Perpetual License
Server
30,000.00
500 Users - Perpetual License
Data Center
30,000.00
1,000 Users - Annually
Server
45,000.00
2,000 Users - Perpetual License
Data Center
52,000.00
2,000 Users - Annually
Data Center
79,200.00
3,000 Users - Annually
Server
90,000.00
10,000 Users - Perpetual License
Data Center
105,600.00
4,000 Users - Annually
Data Center
132,000.00
5,000 Users - Annually
Data Center
143,000.00
10,000 Users - Annually
Server
150,000.00
10,001+ Users - Perpetual License
Data Center
154,000.00
15,000 Users - Annually
Data Center
165,000.00
20,000 Users - Annually
Data Center
176,000.00
25,000 Users - Annually
Data Center
187,000.00
30,000 Users - Annually
Data Center
198,000.00
35,000 Users - Annually
Data Center
209,000.00
40,000 Users - Annually
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
ConfluenceIgloo
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsIgloo is free to use for up to 10 users. Paid accounts begin $12 per user per month. We also offer volume discounts for enterprise-wide intranets and external users. Contact us for details.
More Pricing Information
Community Pulse
Atlassian ConfluenceIgloo
Considered Both Products
Confluence

No answer on this topic

Igloo
Chose Igloo
Igloo stacks up by keeping simple. You can find all functionalities in a very easy way due to the good UI and UX that is provided. Basically, all that you need to improve communication and collaboration in your team/company is available. Also, there are a lot of integration …
Top Pros
Top Cons
Features
Atlassian ConfluenceIgloo
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Confluence
7.1
109 Ratings
10% below category average
Igloo
-
Ratings
Task Management7.087 Ratings00 Ratings
Gantt Charts7.912 Ratings00 Ratings
Scheduling7.221 Ratings00 Ratings
Workflow Automation6.958 Ratings00 Ratings
Mobile Access6.882 Ratings00 Ratings
Search6.7107 Ratings00 Ratings
Visual planning tools7.586 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Atlassian Confluence
7.8
109 Ratings
3% below category average
Igloo
-
Ratings
Chat6.415 Ratings00 Ratings
Notifications8.1107 Ratings00 Ratings
Discussions7.9101 Ratings00 Ratings
Surveys7.015 Ratings00 Ratings
Internal knowledgebase8.5101 Ratings00 Ratings
Integrates with GoToMeeting6.03 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings
Integrates with Outlook9.610 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Atlassian Confluence
7.9
109 Ratings
3% below category average
Igloo
-
Ratings
Versioning8.292 Ratings00 Ratings
Video files7.869 Ratings00 Ratings
Audio files7.763 Ratings00 Ratings
Document collaboration9.0104 Ratings00 Ratings
Access control8.7102 Ratings00 Ratings
Advanced security features8.278 Ratings00 Ratings
Integrates with Google Drive7.048 Ratings00 Ratings
Device sync6.648 Ratings00 Ratings
Best Alternatives
Atlassian ConfluenceIgloo
Small Businesses
Stackby
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Score 9.6 out of 10
Concrete CMS
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Score 9.2 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Workvivo
Workvivo
Score 9.3 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Workvivo
Workvivo
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Atlassian ConfluenceIgloo
Likelihood to Recommend
7.9
(126 ratings)
6.0
(7 ratings)
Likelihood to Renew
9.9
(19 ratings)
-
(0 ratings)
Usability
8.1
(12 ratings)
-
(0 ratings)
Availability
9.0
(3 ratings)
-
(0 ratings)
Performance
8.0
(5 ratings)
-
(0 ratings)
Support Rating
5.4
(25 ratings)
-
(0 ratings)
Implementation Rating
8.8
(4 ratings)
-
(0 ratings)
Configurability
6.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(4 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Atlassian ConfluenceIgloo
Likelihood to Recommend
Atlassian
It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
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Igloo Software
Igloo is a well-suited option for teams/companies that want to build an employee intranet with some other interesting features, like file storage and sharing, internal communications, and resource and knowledge management. All of these features may help your workers increase productivity significantly by centralizing everything in one robust and reliable platform. However, it can be less appropriate if costs are a problem for you, due to the pricing. So, if you will not be using several features and just want an intranet for you company, you may want to go with another solution.
Read full review
Pros
Atlassian
  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Read full review
Igloo Software
  • Notifications: Igloo can push email updates to users.
  • Organization: Igloo allows for you to create pages, sub pages, and many layer deep sections. You can also organize the layout of your pages.
  • Versioning: it's super easy to reserve and edit documents for offline use. And you can see who last edited a document and when.
  • Offline access: there's a desktop version you can use very easily. It's really good for dropping a bunch of files at once.
Read full review
Cons
Atlassian
  • Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
  • An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
  • Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
Read full review
Igloo Software
  • Their UI is not used-friendly. Their use of Igloo-specific terminology made it difficult to understand how each function of the site worked. They would repeatedly say, for example, "a ___ is really a ___" vs. just calling it what the function actually is.
  • Implementation was a far cry from their sales support. After basically nickel-and-diming you for everything, they - very poorly - cap your use of their implementation support team.
  • Overall, Igloo didn't work for our organization because they do multiple things decently vs a few things excellently. The experience with Igloo was unremarkable.
Read full review
Likelihood to Renew
Atlassian
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Read full review
Igloo Software
No answers on this topic
Usability
Atlassian
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Read full review
Igloo Software
No answers on this topic
Reliability and Availability
Atlassian
I do not recall having outages or applications error so far, very reliable and available.
Read full review
Igloo Software
No answers on this topic
Performance
Atlassian
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Read full review
Igloo Software
No answers on this topic
Support Rating
Atlassian
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Read full review
Igloo Software
No answers on this topic
Implementation Rating
Atlassian
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
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Igloo Software
No answers on this topic
Alternatives Considered
Atlassian
We used to use Google Drive to store all of our documentation, but it is disconnected from our every day working environment and it was easy to lose documents and become disorganized within the broad drive environment. [Atlassian] Confluence has kept us more organized and its tight coupling with Jira has made documents more accessible and more likely to be kept up to date.
Read full review
Igloo Software
Easy to use, cost-effective, and benefit in organizational culture development and information sharing across various employees and from higher management. Great customer support and continuous development to make the software better for users. It allows better collaboration with a little bit of fun too and requires less resources to handle.
Read full review
Scalability
Atlassian
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Read full review
Igloo Software
No answers on this topic
Return on Investment
Atlassian
  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
Read full review
Igloo Software
  • Helps with employee retention - especially in a virtual environment.
  • Costs less than a separate wiki system for storing key information.
Read full review
ScreenShots

Igloo Screenshots

Screenshot of A highly social platformScreenshot of Easy drag and drop designScreenshot of Content management systemScreenshot of Responsive design for mobile users