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UKG Ready

Score8 out of 10

490 Reviews and Ratings

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What is UKG Ready?

The UKG Ready® software suite is a centralized HCM solution designed for small to mid-sized businesses. It automates and streamlines HR, payroll, benefits, time, talent, and scheduling processes.

UKG Ready's suite of tools offer actionable insights while helping to ensure compliance. Using AI, it draws on work, people, and culture data to boost efficiency and productivity.

For example, UKG Ready streamlines core HR functions by centralizing employee information in a single secure database to give HR teams simplified benefits administration, automated workflows, configurable forms, and real-time access to all their people data in one convenient place to help reduce administrative workload and compliance risk.

When it comes to payroll, UKG Ready calculations run continuously in the background to reduce payroll processing time and provide real-time reports and analytics. UKG Ready’s flexible pay rules engine simplifies different pay scenarios such as shift differentials and employees with multiple positions. And automatic compliance updates keep you current with constantly changing regulatory requirements.

For workforce management, UKG Ready streamlines time and attendance tasks by automating hour tracking, time approvals, and time-off requests. It also simplifies leave and accrual tracking with consistent policy application. In addition, managers can create optimal schedules based on demand, skills, and compliance rules while employees can access self-service tools for shift selection and schedule viewing. And automated expense tracking speeds reimbursement approvals for a better employee experience while offering comprehensive reporting for more informed decision making.

The Great Place To Work® Hub in UKG Ready leverages data from the global workplace culture authority, Great Place To Work, and compares it with insights gathered directly from employees, allowing for the measurement of company performance, with recommendations on improvement opportunities so employees want to stay and grow.

UKG Bryte AI™ is the platform's AI-powered sidekick. With AI driven by people, work, and workplace culture data, the assistant gives users insights to build trust and deliver personalized experiences that foster meaning and purpose.

All UKG customers receive expert support, on-demand guidance, and anytime, anywhere access to a wide range of resources.

Media

Screenshot of the employee mobile interface.
Screenshot of trust index survey results.
Screenshot of the manager dashboard.
Screenshot of payroll analytics.

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Screenshot of the employee mobile interface.

Top Performing Features

  • Employee demographic data

    Administrators have the ability to enter detailed demographic data for each employee.

    Category average: 8.4

  • Compliance data (COBRA, OSHA, etc.)

    Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.

    Category average: 7.8

  • Salary revision and increment management

    Salary revision is the ability to modify individual employee pay.

    Category average: 8.3

Areas for Improvement

  • Ability to combine HR data with external data

    Ability to bring data from external systems like CRM and combine with HR data.

    Category average: 6.9

  • Line-of sight-visibility

    Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.

    Category average: 7.8

  • Create succession plans/pools

    Managers can create and manage pools of potentially high-performing individuals.

    Category average: 7.9

UKG Ready Review

Use Cases and Deployment Scope

we use almost the entire UKG Ready system! We needed a system that could handle it all and integrate with Spectrum and our other Trimble products to bring it all together to create a One stop shop for our employees as well as our HR team. We also needed to move from our manual processes to more automated processes and UKG Ready has allowed us to do that!

Pros

  • Recruiting Platform works great to fill our open needs with the partnership with EQuest
  • T&A and Payroll all in one place to make the process easier
  • Reviews to allow for an actual system to be in place
  • HR onboarding to sync with the Recruiting and make it easier to hire and complete what is needed as we move them through the whole process.

Cons

  • Construction in general - Lots of focus on retail, healthcare, and manufacturing but construction is a space that I see is mentioned but not the focus for the complex needs.
  • Reviews - easier way to really set up and manage profiles when you have multiple departments and review set ups

Return on Investment

  • helped HR focus on other priorities
  • Helped EE's have a one stop shop
  • made Open Enrollment much easier

Usability

Alternatives Considered

ADP Workforce Now

Other Software Used

Trimble Accubid

Maddy's UKG Ready Review

Use Cases and Deployment Scope

UKG is being used across our organization! We use the HR, Performance, TLM, and Payroll functions. We currently use UKG to conquer onboarding about 400-500 new employees every week. It also helps us stay on top of accrual policies that impact us a nationwide company. The way that UKG best addresses our business problems is by its configurability. We grow fast and we move fast; UKG makes it possible for us to pivot quickly.

Pros

  • Reporting
  • Company setup at the administrator level
  • Customer feedback

Cons

  • Unintuitive checklist experience! The amount of user support our employees need is a major cost for my company.
  • Lack of proper communication on important system bugs. We have had issues with direct deposit changes, 401k match, and withholding form submissions; these are obviously all hugely important functions. All came back to be system bugs! Things happen but none were resolved quickly and none were communicated well. We were told that they were fixed on several occasions, only to find out that it wasn't deployed.
  • You should be able to change someone's accrual profile effective a date. This is important to both employees who have been promoted and employees who are changing their work location.

Return on Investment

  • we've been able to move out of paper with custom forms
  • We've been able to reduce administrative burden of onboarding and managing data. This is by leveraging auto-initiating checklists and importing data from custom form reports

Usability

Other Software Used

Bullhorn Recruitment Cloud Front Office, Salesforce CRM Analytics, Ascend.io

UKG Ready- Puts Control In Your Hands

Use Cases and Deployment Scope

We use UKG Ready for Time and Attendance, Payroll and Payroll Services, Scheduling, and as our HRIS. We use it for storing personnel documents and retention notes on employees, it integrates with our talent acquisition software and we use it for tax records and reporting use cases also as well.

Pros

  • It is easy to navigate and find information quickly
  • It integrates well with our Applicant Tracking System
  • It helps us set custom rules for scheduling and time and attendance

Cons

  • There could be better administration for Payroll Tax setup
  • The search function in the platform is not very effective
  • There is not a way to delete duplicate profiles

Return on Investment

  • We have not directly calculated ROI on UKG Ready but it has allowed us to internalize processes that previously were outsourced.
  • We have better visibility in reporting and data than our previous tool

Usability

UKG Ready - Reporting and Implementation

Use Cases and Deployment Scope

We are currently using UKG Ready as our primary HRIS and Payroll system. It allows us to have all of our compensation and people data housed in the same system. We have set up multiple integrations between UKG Ready and our other People data systems like our ATS and a separate Data Visualization portal.

Pros

  • Building custom reports
  • Having payroll and HR data all in one place
  • Mobile access

Cons

  • Integrating with other tools
  • Implementation speed
  • Support when there are issues

Usability

Other Software Used

ChartHop, Lattice, Greenhouse

UKG can do it

Use Cases and Deployment Scope

We use UKG Ready for payroll and HR management. We are a small-to-midsize community organization that has multiple unions, and although our payroll is relatively simple, UKG addresses multiple jobs per employee, complex scheduling needs, unification of HR process and documentation as well as high-level payroll management and reporting. We are planning on expanding our scope in the coming year by working with consultants.

Pros

  • Extremely granular reporting capabilities
  • Easy and integrative employee management
  • Proficient payroll processing workflows

Cons

  • Custom reporting is not intuitive
  • Learning and training is poor and has not provided our team with a way to approach our problems in a cost-effective and meaningful way
  • Consistent glitches in some areas result in errors that persist through multiple payrolls despite a thorough review of all settings
  • Reports don't live in the same place, multiple types of reports exist in multiple places with little explanation of the difference. We often build custom reports only to have them disappear or have to spend a long time trying to find them.

Return on Investment

  • We are still only two years into use and we have a small team, so ROI hasn't been able to be realized. It was brought in by an ex employee who perhaps sought too robust a payroll system for us.

Usability

Alternatives Considered

APS

Other Software Used

Sage Intacct, Ramp, BILL, Inova Payroll