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LogMeIn Resolve

Score9 out of 10

260 Reviews and Ratings

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LogMeIn Resolve Pricing Plan Options

LogMeIn Resolve has 5 pricing plans(s), starting at $29. Available deployment types include saas. Review pricing options and learn more about the product to determine which plan is right for you. A free trial is available for LogMeIn Resolve.

Plans

Starter

$29
per month
Cloud

Growth

$55
per month
Cloud

Complete

$94
per month
Cloud

Advanced

$78
per month
Cloud

Premium Endpoint Management

$78
per month
Cloud

Additional Pricing Information

Volume discounts are available. MDM is available as a standalone or as an add-on. Discount available for annual billing.

For the latest information on pricing, visit the LogMeIn Resolve official pricing page

Alternatives for LogMeIn Resolve

Comparing pricing options side-by-side gives you clearer context on total cost so you can confidently choose the product that best fits your needs and budget. Compare LogMeIn Resolve pricing to the most common alternatives, backed by TrustRadius buyer data.

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Rating: 8.5 out of 10

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Support Options for LogMeIn Resolve

Support options are essential to consider when selecting a product because they directly affect issue resolution, team adoption, time-to-value, and lower downtime. Learn more about the support options that LogMeIn Resolve offers for its pricing tiers below.

FeatureFreePaid
PhoneAvailableAvailable
Live ChatAvailableAvailable
EmailAvailableAvailable
Forum/CommunityAvailableAvailable
FAQ/KnowledgebaseAvailableAvailable
Video Tutorials / WebinarAvailableAvailable

What customers say about LogMeIn Resolve pricing

Real feedback from verified users about LogMeIn Resolve's pricing and value

Rating: 8 out of 10

“the basic plan was within my budget the basic plan didnt include mobile support.”

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WB
Walter Bax
IT Consultant and Software Developer in Information Technology at Walter Bax (1-10 employees, 1 year experience)
Incentivized
Rating: 10 out of 10

“Overall this product is well worth the value of the price. … GoTo Resolve is very easy to use and has a very good price point for the value that you receive.”

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DA
Doug Ames
Information Technology Audit Manager in Information Technology at Rusty Drewing Chevrolet (201-500 employees, 1 year experience)
Incentivized
Rating: 8 out of 10

“I am hoping they keep adding features to it, and make it a fully robust ticket system because I would love to migrate away from our current provider who just keeps raising the cost of its license per... … We plan to use this to deploy software We plan on getting additional licenses for our student in Computer Science we plan on using it more across our fleet of servers.”

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Verified User
Incentivized
Rating: 5 out of 10

“Price cost more so I had to charge more for services rendered.”

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DC
Daniel Cauley
Co-Owner in Engineering at Dawn till Dusk Tek (1-10 employees, 2 years experience)
Incentivized
Rating: 10 out of 10

“Pricing is a yearly renewal for GoToAssist Pro, which is billed monthly.”

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Verified User
Rating: 7 out of 10

“I remember using a "free" service at my previous employment however, I really feel that Go To Assist is worth the money because of the time it saved me in the end.”

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KA
Kerry Allen
Senior Media Planner in Marketing at Carat (11-50 employees, 2 years experience)
Rating: 10 out of 10

“Price is very affordable.”

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Verified User
Incentivized
Rating: 9 out of 10

“Mobile connectivity support Reduce subscription cost Random black screens.”

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Verified User
Incentivized
Rating: 5 out of 10

“Additionally, the ability to connect to and support mobile devices does not work well and is not worth the extra cost.”

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Verified User
Incentivized
Rating: 10 out of 10

“I was looking for an enterprise-class Remote Desktop solution for a reasonable price that I could try for free.”

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Verified User
Rating: 10 out of 10

“It is not cost effective for my entire team to use a license as we will never all use it at the same time, but we could all benefit from using the product.”

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JL
Jarrell L. Chatman
Technical Support Analyst in Information Technology at Marshall, Gerstein & Bourn LLP (51-200 employees, 1 year experience)
Rating: 10 out of 10

“Cheaper buy in price and easier UI to use.”

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KM
Kevin McCusker
IT Operations Manager in Information Technology at Offit Kurman (501-1000 employees, 1 year experience)
Incentivized

What TrustRadius Research Says

GoTo Resolve Free
GoTo Resolve's free plan allows access for up to 3 agents. The plan also includes unlimited Lite devices and 5 Pro devices. GoTo defines a Lite device as "Deployed hosts on which Agents can pull system diagnostics in the background", and a Pro device as "Deployed hosts which have full access to remote access, remote monitoring and management, and automation capabilities."

GoTo Resolve Basic
GoTo Resolve Basic starts at $55/month and includes access for 1 agent, unlimited Lite devices and 25 Pro devices. Additional agents and endpoints can be added for an additional, discounted fee. Mobile can be added for $20/month, and camera share can be added for $31/month.

GoTo Resolve Standard
GoTo Resolve Standard starts at $190/month and includes access for 3 agents, unlimited Lite Devices, and 100 Pro devices. Additional agents and endpoints can be added for an additional, discounted fee. Mobile can be added for $20/month, and camera share can be added for $31/month.

All starting prices reflect a 20% discount for annual payment. Monthly billing is available at a higher cost. A full breakdown of the difference in features between pricing tiers is available on GoTo's website.