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8am™ MyCase

Score8.6 out of 10

48 Reviews and Ratings

What is 8am™ MyCase?

8am MyCase provides web-based practice management software designed for solo and small firm legal professionals. MyCase aims to offer a secure, all-in-one legal practice management solution to alleviate the burden of high caseloads, poor client communication, and practice management operations. The product aims to help users spend less time managing their firm and more time practicing law. MyCase can be accessed from any device or computer so users can manage documents and contacts, communicate with clients, etc, while out of the office. A free trial is available.


Media

the main dashboard
a case overview
trust accounting
the billing dashboard
time and expense reporting

1 / 5

8am™ MyCase and LawPay helped manage my time and clients

Use Cases and Deployment Scope

We use 8am to receive credit card payments (formerly LawPay), as well as for case management (formerly MyCase) as well as for client communications. The client management software allows us to organize our digital files, share documents securely with client and opposing counsel as well as allowing clients and opposing counsel to upload documents directly to our digital case file securely. Within 8am, we can also send and receive text messages from clients. Clients start their contact with us by completing an Intake Form we created and have within the 8am program and is emailed to them for them to complete and return to us connected directly to their consultation digital file. Because we do a lot of immigration work, we have added our docketwise addendum to 8am and all our client information will automatically populate into our immigration forms, saving us time and ensuring accuracy. We use this program for essentially the entirety of our practice.

Pros

  • Securely transfer documents to and from clients and opposing counsel
  • text messaging with clients and other contacts
  • Managing our office calendar with color coding for different office personnel
  • Taking and adding our credit card payments
  • Maintaing our digital files in the cloud allowing us to access them from anywhere at anytime

Cons

  • Time Entries should show as billable and non-billable without the need to open each time entry to see if it is billable or not
  • The app should allow searching for text messages just as the web version does
  • The app should allow searching for files just as the web version does

Return on Investment

  • All positive first with the credit card payment management
  • Secondly with the integration of our client Intake Form
  • Thirdly with our calendar management
  • and perhaps most importantely, allowing us to communicate with clients via text
  • Allowing us to share and receive documents and files securely with clients and opposing counsel

Usability

Alternatives Considered

Amicus Attorney by CARET

Other Software Used

QuickBooks Desktop Pro, Microsoft 365 Business Premium

A good product that every law firm should consider

Use Cases and Deployment Scope

Our law firm uses 8am MyCase for case management, client billing, and trust accounting. In terms of case management, we use it for calendaring, document management, and a convenient client communication portal. Our front desk is able to use the phone log feature to distribute missed calls to attorneys and staff. Our clients are encouraged to use the client portal to view documents related to their case and to communicate with our staff.

Pros

  • Client communication
  • Billing/Payment
  • Client Intake/Case set-up
  • Client creation

Cons

  • Collaboration on documents
  • Folder sharing with client
  • Navigation

Return on Investment

  • Positive is client communication is much better
  • Negative is that we cannot work in a single document with a client or other staff simultaneously
  • The client portal is confusing for some clients.
  • Positive impact is that it puts all of our case functions under a single roof.

Usability

Other Software Used

Microsoft 365, Patriot Accounting, Patriot Payroll

Industry Standard Law Practice Management Suite

Use Cases and Deployment Scope

I use 8am MyCase for most all aspects of my solo law practice. I keep track of billable hours, expenses, tasks, calendar items and handle all invoicing directly through the platform. It works great! I switched from a "legacy" competitor that I had used for 5+ years before making the switch to 8am MyCase and have never looked back. Even though it perfectly suits my needs for what I use it for, I know there is even more power to be unlocked from this platform if I merged/integrated other systems I use into this platform. Look forward to continuing to grow.

Pros

  • Case Management: calendaring and task tracking
  • Billing: time keeping, expense tracking and invoicing
  • Financial Snapshot: can quickly see outstanding invoices, paid invoices and cases to be invoiced

Cons

  • Accounting: probably more my fault, but I'm still using Quickbooks as my primary accounting platform.
  • Trust Reporting: wish it was more straightforward to generate triple reconciled reports

Return on Investment

  • Organization: I know where to go for my case details
  • Efficiency: I just leave a window open on one screen logged into mycase and I can instantly modify/update matter details
  • Billing: integrated credit card payments/invoice updating is nice. Invoicing is a lot easier than prior platforms I used given you can email the invoice out directly from the platform, and see when it has been viewed.

Usability

Alternatives Considered

8am™ LawPay, CosmoLex and Clio

Other Software Used

QuickBooks Online, Adobe Acrobat, Microsoft 365

Easy to use

Use Cases and Deployment Scope

I use 8am to track my time, my payments, my expenses, and lead forms. I know it has capabilities that I have not used, but I like that I can use it for intake, client management, secure document transfer, and that it tracks hours, payments, and expenses.

Pros

  • User friendly time tracking
  • Easy to use intake forms
  • Client portal

Cons

  • Finding the intake forms is clunky
  • Reviewing the hours for one person is clunky
  • Once you de-active a user you lose some of the abilities to track their time and expenses

Return on Investment

  • Its an easy way to track my income and expenses
  • it helps me track clients
  • It helps me track old AR

Usability

Alternatives Considered

Clio and CarpeDiem

Other Software Used

8am™ LawPay, Microsoft 365, Lexis

MyCase works for me

Use Cases and Deployment Scope

Integrates with Dropbox and Outlook. Used for billing, calendaring cases info and keeping track of documents

Pros

  • Ease of billing
  • Keeps cases organized
  • Makes remote work easy

Cons

  • It would be nice to be able to bill for consults without converting the potential client to a client

Return on Investment

  • MyCase has significantly increased prices including price per user which has lowered the return on investment in my opinion. However, it is nice to have everyone on one system

Usability

Other Software Used

Email to PDF for Outlook, Microsoft Teams