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What is NITRO Help Desk?

NITRO Help Desk by Crow Canyon Software is a unified IT and HR ticketing platform built natively for Microsoft 365, Teams, and SharePoint. Native Teams integration allows users to submit and manage tickets directly within Teams. The platform also offers omnichannel support, auto-routing, optional AI, and flat-rate pricing.

Media

Screenshot of Manager Dashboard
Screenshot of NITRO Help Desk for IT- Submit Tickets directly from Teams
Screenshot of NITRO Engage Bot
Screenshot of Adaptive Card Notifications
Screenshot of NITRO HELP DESK- Technician Workspace
Screenshot of NITRO HELP DESK- Tickets Performance Report

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Screenshot of Manager Dashboard